5/5
allAgents"Pleasant and helpful and..."
Pleasant and helpful and patient driving me around as I had no car,
Trusted Agent profile · St Albans
Verified
Northwood St Albans reviews
★★★★★
474 reviews across 2 platforms
48 London Road, St Albans, AL1 1NG
Part of Northwood, see every office.
Northwood's office in St Albans, at 48 London Road, is rated 4.8 out of 5 across 474 reviews on two platforms, including 440 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Northwood won in 2026.
About Northwood St Albans
At Northwood St Albans, we understand that dealing with residential property is as much about personal rapport and the relationship you build with clients as it is about market knowledge and expertise. After all, when you are putting your home or a sizeable investment property in someone else’s hands, whether it’s a property for sale or buy-to-let property, it is critical you have one key thing in your agent… trust. The experienced team at Northwood works very hard to build this trust and why we are so committed to looking after our clients. We are here to guide you every step of the way and support you throughout the entire process, whether you’re buying, selling, letting or seeking a property valuation. We ensure you get the best possible advice. Our exceptional service extends across a range of property services including property management services, rental valuations, and more. We are one of the foremost estate agents in St Albans and St Albans letting agents, having won numerous awards for customer service from being in the top 20% of agents in the UK three years running according to the BEST Estate Agency Guide, to consistently being the highest-ranked agent on allAgents for 8 years running. We have developed extensive property knowledge and expertise, having operated in St Albans since 2006. From Marshalswick to Jersey Farm, Fleetville to Napsbury, we deal with all types of properties, from 1-bed apartments to multi-million pound farmhouses. Whether you’re looking for homes for sale in St Albans or property to buy in St Albans, we can help you find the perfect property. We also have expertise in areas like Hemel Hempstead, where our services as Hemel Hempstead estate agents extend to a broad clientele. So whether you are looking to sell or let out your property, or wanting to find one to rent or buy, Northwood St Albans is right here ready to help you. Our property sale expertise ensures you get the best results, with our award-winning service ensuring you are supported at every stage.
Awards
The Trusted Agent 2026 results for Northwood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
allAgents5/5
GoogleStaff we're really helpful and polite and did everything they could to get me what I wanted - which i did!! my expectations we're exceeded.
Agent replied · 8 February 2025
We always try to assist our clients in the best way possible and glad we were able to do so here Lee! Thanks for your comments.
5/5
allAgentsReview for Elizabeth
All perfect...helpful,clear and fast communication, no problems at all. Elizabeth definitely deserves 5 stars?
5/5
allAgents"Review for Elizabeth..."
All perfect...helpful,clear and fast communication, no problems at all. Elizabeth definitely deserves 5 stars?
5/5
GoogleProfessional and Responsive, the team is very helpful. Good value! Thank you, Samuel Jeffries!
Agent replied · 8 February 2025
Thanks for the feedback Emanuel
5/5
GoogleGood and helpful people who know the. Thank you Northwood!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 8 February 2025
Thanks Gregory.
5/5
GoogleExcellent so good dealing with my new tenancy, have every confidence in them, thank you x
Agent replied · 8 February 2025
Thank you for your very positive review Rachel, pleased you've enjoyed dealing with Northwood.
5/5
allAgentsEssy handled the letting from
Essy handled the letting from start to finish with great professionalism
5/5
allAgents"Essy handled the letting from ..."
Essy handled the letting from start to finish with great professionalism
4/5
GoogleVery Friendly, Helpful and Business like
Agent replied · 8 February 2025
Thank you Keith
1/5
GoogleReally worst agency we ever dealt withNegativeResponsiveness, Quality, Professionalism, Value
Agent replied · 8 February 2025
Hi, I would very much like to know the reason behind this post. If this is genuine, I would welcome further discussion and would ask you to contact Tim on 01727 734550.
5/5
GoogleThey have been very efficient in renting out my property
Agent replied · 8 February 2025
Many thanks for taking the time to write this review Nick.
5/5
GoogleGreat customer service, quick to reply. All of the staff are very professional
Agent replied · 8 February 2025
Thank you Binu, pleased to hear your comments about the team.
5/5
GoogleReally good experience with Samuel. He's been very helpful and kind.
Agent replied · 8 February 2025
Thanks Noe for your kind words
5/5
GoogleVery helpful in dealing with the sale of our flat
Agent replied · 8 February 2025
Thank you Robert, very pleased to have helped.
5/5
GoogleExcellent dealing and very courteous staff
Agent replied · 8 February 2025
Thank you Sabahat
4/5
GoogleThis place is so calm
Agent replied · 8 February 2025
Glad you feel that Jochen and thanks for the review.
5/5
GoogleHelpful. Good local knowledge. Approachable.
Agent replied · 8 February 2025
Thank you
5/5
GoogleExcellent service for many years.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
Googlefriendly and quick!
5/5
GoogleRating only, no written review.
Agent replied · 31 December 2024
Thank you Sofiane for taking the time to rate our service 5-stars.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northwood St Albans
Has Northwood won any awards?
Yes. In The Trusted Agent 2026 awards: Northwood, St Albans won Trusted Agent; Northwood, Leeds won Gold; Northwood, Maidenhead won Gold; Northwood, Bristol won Gold; Northwood, Portsmouth won Gold; Northwood, Oldham & East Manchester won Trusted Agent; Northwood, Banbury won Trusted Agent.
