North Estates St Albans reviews

★★★★★ 5/5

Google

Both Nick and Nicky are very hard working people. They have always answered phone and emails promptly and also acted promptly. The service they provided has been prompt, effective, professional. I am very happy with service, including pictures taken by Nicky. Overall very happy and I would recommend them without hesitation.

Fotini · 31 March 2023

★★★★★ 5/5

Google

Nick and Nicky were actually the estate agents for the property we recently bought. I have to say they were the driving force that sped an otherwise laborious process! I had numerous calls with them to help push our sale through when our own estate agent and solicitors were impossible to get ahold of. I recommend highly to anyone looking to sell their home.

Adrian · 16 March 2021

★★★★★ 5/5

Google

Nick and Nicky at North Estates is the first agent we met in UK, as a new couple immigrant from Hong Kong, the most important target is to buy a dream house, we made an offer to a on chain terrace house through North Estates, Nick and Nicky help us in tackling every problem, even though they are very busy they still answer all phone calls patiently. They were professional, attentive, hardworking and to get us to completion within five months of time. We are really impressed with the service provided. Nicky and Nice are extremely trustworthy and a really friendly couple. We highly recommend them.

FL · 31 March 2023

★★★★★ 5/5

Google

Nicky turned around our marketing in almost not time at all; from my call on Friday we were online by the following Wednesday, virtual tour included. She was clearly experienced, giving us valuable advice yet remained responsive to our suggestions - it felt like a team effort. We had a buyer in less that two weeks. Nick's on-going care moved things along and he was proactive in communicating with other agents and conveyancers in the chain. Thank you North Estates!

Justin · 31 March 2023

★★★★★ 5/5

Google

We instructed North Estates on the sale of our property and they have been brilliant. Nicky did an excellent job presenting our property to market whilst Nick went above and beyond to ensure our sale and purchase stayed on track through to Exchange overcoming the many challenges we encountered with our purchase. It was a pleasure working with Nick and Nicky and I would absolutely recommend North Estates to anyone looking to sell their property. Chris Chapman

Christopher · 31 March 2023

★★★★★ 5/5

View Agents

Thanks so much for all of your hard work with the sale of our house!

Right from the beginning we knew we were in capable hands. The photos and the listing looked great and went live on the website really quickly. All the way through the process we felt informed and whenever we asked questions or needed advice Nick & Nicky were always on hand to help us! Overall we couldn't have asked for a better service and we would definitely recommend North Estates

Tom · 13 November 2015

★★★★★ 5/5

Facebook

The service I received from North Estates when I bought my property was excellent. I had experience of many other estate agents when I was looking for a property. Many were not helpful and certainly tried to apply pressure to make me buy. North Estates went out of their way to help me with other services not just the purchase. I would recommend them.

Linda · 14 September 2018

★★★★★ 5/5

Google

We bought a house with North Estates, and we would highly recommend them. They were fantastic with communication and resolved any issues we had quickly and efficiently. They kept us informed of every stage of the process, and were professional, honest, helpful, and friendly. Thanks Nicky and Nick!

Rosanna · 13 April 2022

★★★★★ 5/5

View Agents

Fantastic, professional and supportive service

North Estates provided a fantastic service and a huge amount of support throughout the process. My sale was a little complicated and drawn out for a number of reasons but Nick and Nicky kept me proactively informed on a daily basis, offering much needed advice where required. I wouldn't hesitate to use them again and recommend them to friends and family.

Lynsey · 11 March 2016

★★★★★ 5/5

Google

Nick and Nicky at North Estates have just helped me sell my 1 bed flat. Despite it being a challenging market for flats in St Albans currently, they were both determined to sell the flat. They were always friendly and helpful and kept me …

Rory · 13 April 2022

★★★★★ 5/5

View Agents

Nick made all the difference

For a multitude of reasons the transaction, which should have been straightforward, became more and more complicated. Nick maintained an active dialogue with his client, explaining why these issues cropped up and why the buyer should stick with us. We (finally) completed yesterday - and I don't think it would have happened without North Estates. Thank you Nick (and Nicky)

SC · 23 February 2016

★★★★★ 5/5

Google

We have bought and sold several properties but have never had such exceptional service than that provided by North Estates. Nicky and Nick's marketing and negotiating skills are a winning combination. They are extremely trustworthy and a really friendly couple. We highly recommend them.

David · 13 April 2022

★★★★★ 5/5

Google

I cannot recommend Nick and Nicky at North Estates highly enough. From the get go they have been highly responsive and efficient in my enquiries and have helped to support me with advice and guidance on my first time buy. Thank you so much!

Lydia · 13 April 2022

★★★★★ 5/5

Google

NIck & Nicky have worked very diligently to get a great buyer and best value for our terrace house in Fleetville. Their level of communication and dedication to following through even at 6.30pm to close a sale is commendable. I would use them again!

Philip · 13 April 2022

★★★★★ 5/5

Google

When we decided to sell our home we invited three agents to view our property and advise us on the best marketing direction. Nicky from North Estates came to view our home and value it, the first thing that struck us was that she wanted to get to know us first before looking at our home, there was no hard sell. We know that estate agents get a bad press sometimes but Nicky gave us complete confidence that their professional approach would sell our home so we didn't hesitate in appointing North Estates to market our home. Nicky took her time to look at our home, making detailed notes of each room and our home as a whole, the very next day Nicky came back to take photographs of our home and garden on top of the photos North Estates use 360 virtual tour photography so that you can get a real feel for the layout of a property when viewing on line. Within a day the brochure was ready and the 360 on line viewing tool was ready too, the whole process was completed within two days and as a result of the quality of their work we had our first viewing on day three. Nicky accompanied prospective buyers whilst Nick Nicky's husband takes care of the marketing and communications with the seller and buyers, we accepted one of four offers on day six and we are convinced that the reason we had four offers so quickly was simply that our home looked fantastic due to their work but we must add it was a true reflection of our home and was not embellished in anyway. The whole process from marketing our home to accepting an offer through to exchange of contracts was smooth and efficient, Nick kept in contact with us throughout the process. Without doubt we made the right decision to use Nicky and Nick to market our home and now we are ready to move on to our new home. Thank you Nicky and Nick for everything.PositiveResponsiveness, Quality, Professionalism, Value

Tim · 25 August 2021

★★★★★ 5/5

Google

We recently bought a house where Nick and Nicky were the sellers estate agents. What a breath of fresh air! We had viewed a few properties with them but they knew we had a particular area/roads in mind so went out of their way to get us an …

Natalia · 13 April 2021

★★★★★ 5/5

Google

We just completed on a bungalow with North Estates. We've experienced a lot of bad estate agency practices throughout a very tough time for all. Both Nick and Nicky were a breath of fresh air. They chased and updated us throughout our …

Dan · 13 April 2022

★★★★★ 5/5

Google

I can highly recommend Nicky and Nick from North Estates. Professional, friendly service, all the way through what turned out, in my case, to be a rather drawn out and tortuous selling process. Will absolutely use them again for any future property transactions.

James · 13 April 2022

★★★★★ 5/5

Google

Nick and Nicky at North Estates have been incredible. I was impressed with Nick when he came to value the house and talk about what North Estates offer. Then, when I saw the quality of their other listings, I just had to go with them, even when other agents offered to undercut them on their commission! Well, it was absolutely the right decision. I was blown away by the 360 degree tour of the house, the photos and the house listing (all of which were done at lightening fast speed and with the utmost professionalism). All of this gave the best first impression of the house possible and really drummed up interest. The organisation of a viewing day for 10 prospective purchasers was seamless - it was so great to get it all done in one day. Nicky did a wonderful job of selling the house and we received an asking price offer. The remainder of the process (from the offer to the actual sale) was managed proactively and effectively by Nick. Not having to chase people is a breath of fresh air!! Both Nick and Nicky have been not only super responsive and professional but also personable and reassuring. I really cannot recommend them highly enough... they have been worth every penny. I am aware that this review probably sounds completely OTT and as if I have been paid to write it (I haven't!) but, quite honestly, it is so rare to find a service that delivers over and above in the way that North Estates have - they really do deserve my glowing praise.PositiveResponsiveness, Quality, Professionalism, Value

Gretta · 20 June 2021

★★★★★ 5/5

Google

I've bought a house and sold a house with North Estates, they are second to none. They are a local and very experienced husband and wife duo that work extremely well together. Nicky is amazing at marketing homes - photos, brochures, online adverts. Nick is brilliant at negotiations (I have been on both sides of the table!) and managing the sales process. They are both very open, nice people and great to deal with. Since they are such a lean operation they know all the details about properties they have on their books and their clients needs on both sides of the transaction. They know the St Albans (+surrounds) market inside out, so if you are new to the area then please speak to them before anyone else. Upon selling we had a bit of a nightmare lower chain and Nick was continually on top of all parties to make sure things kept moving and we all got the chain over the line. I couldn't recommend them more.PositiveResponsiveness, Quality, Professionalism, Value

Rob · 20 June 2021

★★★★★ 5/5

Google

I instructed North Estates on the sale of my property in St Albans. From the beginning to the end of the process they provided a flawless service. Nicky did a great job of marketing the property and was always available to show prospective purchasers around. They invest a lot in the marketing process, including a 360 virtual viewing which proved very useful in the current climate! Nick dealt with the negotiation side of things and the post-sale process. They say moving house is one of life's most stressful events but he was so on top of things (chasing third parties, providing advice etc.) it made the process very smooth. Both Nick and Nicky are genuinely lovely people who cannot do enough for their clients. I did a lot of homework before instructing agents and I have no regrets with my choice whatsoever - thank you again North Estates!PositiveResponsiveness, Quality, Professionalism, Value

Christina · 20 June 2021

★★★★★ 5/5

Google

I cannot recommend Nick and Nicky at North Estates highly enough. From the get go they have been highly responsive and efficient in my enquiries and have helped to support me with advice and guidance on my first time buy. Thank you so much!PositiveResponsiveness, Quality, Professionalism, Value

Lydia · 25 August 2021

★★★★★ 5/5

View Agents

Recommended without hesitation

I chose North Estates to sell my flat in St. Albans because I expected to receive a personalised service, based on their previous testimonials. I wasn't disappointed: Nick and Nicky were courteous, highly efficient and professional throughout. They use the major property websites to promote properties. A buyer was secured very quickly. I recommend North Estates without hesitation.

Peter · 23 January 2016

★★★★★ 5/5

Facebook

Nick and Nicky North have sold two of my houses now, one in St Albans and one in Hatfield. I thoroughly recommend the service they offer and consider it really great value, as it is professional, high quality and they drove the sales of my properties forward with real vigour. You can tell they enjoy their work and this shows as they continued to bring new buyers to the house in spite of Covid-19 restrictions and secured a great sale. Many thanks Nick and Nicky, Peter and Marion.

Peter · 15 March 2021