Trusted Agent profile · St Albans
★★★★★
664 reviews across 2 platforms
7arket Pl, St Albans, ., AL3 5DR
Leaders Lettings's office in St Albans, at 7arket Pl, is rated 4.6 out of 5 across 664 reviews on two platforms, including 659 Google reviews rated 4.6.
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Leaders Lettings St Albans won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
5/5
GoogleVery professional service, well organised.
Dear Callum Birnie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery professional and speedy service, kept in communication all the time.PositiveProfessionalism
Dear, Mike Hewitt, we are very happy we could provide you with a positive customer experience. Kind regards Customer Relations Team
4/5
GoogleLeaders responded quickly to my enquiry via RightMove and we arranged to view 2 properties within 72 hrs of my request. I was met on time and shown around. Both properties were as advertised and all questions were answered to my satisfaction. Many thanks for the viewings.
4/5
GoogleWe have used Leaders for a number of years for Letting initially and then Sales. We've had a good experience especially when dealing with Scott in the Sales department. He has been of good advice throughout the process, and is fair to both the seller and the buyer.
5/5
GoogleA pleasant experience, made the process of buying a house nice and smooth
Hi, Christopher Lynch! Thanks for the great review!
5/5
GoogleAmazing service and knowledge is impeccable. Would strongly recommend!
Hi Sam Mcaleer, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents St Albans. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleA great experience, everyone was really helpful and friendly.PositiveProfessionalism
Hi, Marina Constantinou! Thanks for the great review! All the best, Leaders Estate Agents St Albans
5/5
GoogleExtremely professional and highly skilled agents. Renting a property can be a real nightmare, they made everything easy for me, followed me in every step and replied promptly to all my questions- and I can be a bit of a pain sometimes! Never recommended enough
5/5
GoogleReally pleased we used Leaders to sell our properties, we were confident having Scott act for us as we feel we can trust him and he was very supportive, honest and helpful from start to finish. Thank you for helping us get our dream home!
4/5
GoogleBeen with this company for years as a landlord and have always had great service!
Hi Tina, thank you for your review, we are pleased that the team at St Albans to have provided you with such a positive experience and we hope we can continue to do so moving forward. If we can offer assistance in anyway then please do not hesitate to get in touch. Kind Regards, Leaders
5/5
GoogleGreat service, friendly, well informed, and responsive staff.PositiveResponsiveness
Hi Sarah Gillin, Thank you for taking the time to review your recent experience with our Leaders Estate Agents St Albans branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents St Albans
5/5
GoogleAlex and Mandi have gone way and beyond their call of duty to help me getting my flat in St Albans and i am very grateful for their expertise. They were friendly and knowledgeable and i can recommend Leaders as a good agency. Thanks!
5/5
GoogleI have used Leaders for a number of years for managing my property and I would say the service has been first class. The team are always very responsive and have demonstrated a very high level of customer service at all times. Would highly recommend.
5/5
GoogleAlex and Mandi have gone way and beyond their call of duty to help me getting my flat in St Albans and i am very grateful for their expertise. They were friendly and knowledgeable and i can recommend Leaders as a good agency. Thanks!
5/5
GoogleVery positive experience with Leaders, so friendly, helpful, efficient and proactive. Our contact was Alex who works with Lettings, a pleasure to deal with her. She helped our son find a new home that is perfect for him. Many thanks. ,
5/5
GoogleI have seldom found any letting and estate agents living up to their company name and these folks should hold a workshop on how it's done, so we have better service in the market. Fantastic and responsive, they are what they say on the tin.
5/5
Googlebeen with them for nilly 5 years fantastic service and well recommended
We appreciate your positive review about your recent experience with us!
2/5
GoogleWe had a good experience with Leaders at the beginning. The people were very friendly and helpful. But towards the end of the tenancy we realised that the landlords bring the money and not the tenants. And that unfortunately shows how the priorities get set.
5/5
GoogleScott Willmott of Leaders proved to be a good choice when selling my house. He and Leaders were very helpful when it came to getting the house ready for sale providing trades people and services beyond the norm for an estate agency.
5/5
GoogleVery easy to work with, and accommodating. (Even staying behind after closing hours so that we had time to hand in some docs). Respond very quickly and held our hand every step of the way. Would definitely use again
5/5
GoogleBooking viewings with Leaders was so easy and pleasant, they were really accommodating, and Mandi who met us at the properties was so lovely and gave us really great information about the area! Would definitely go through them again.
5/5
GoogleHad the pleasure of working with the lovely Mollie Davey. She was so friendly and helpful and honestly made the process so easy! Would definitely recommendPositiveProfessionalism
5/5
GoogleAlex and the whole team is very friendly and extremely helpful. In case of any questions or issues they are ready to help and solve the problem instantly. Many thanks guys, we found our lovely home thanks to you! :)
4/5
GoogleI have dealt with Leaders for a number of years now and find them a professional outfit, with very knowledgable, helpful & courteous staff, in particular the 2 Louise's who work there. A well managed company, come highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Leaders Lettings won Gold for Best Estate Agent Guide 2023 Gold Award, St Albans branch at EA Masters 2022.
