Trusted Agent profile · St Albans
★★★★★
664 reviews across 2 platforms
7arket Pl, St Albans, ., AL3 5DR
Leaders Lettings's office in St Albans, at 7arket Pl, is rated 4.6 out of 5 across 664 reviews on two platforms, including 659 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
5/5
GoogleAlthough a very complex issue, Louise (Parish) and the team worked tirelessly to find a resolution. I couldn't recommend them highly enoughPositiveResponsiveness, Quality, Professionalism, Value
Dear Michael Douglas, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Relations Team
5/5
GoogleAlex at leaders was fantastic. She dealt with our viewing and enquiries quickly and effectively. A very professional company with fantastic communication.PositiveResponsiveness, Quality, Professionalism, Value
Hi Wendy, thank you for taking the time to leave a review for us at Leaders Estate Agents St Albans. We're happy Alex was able to meet your expectations. Kind regards Customer Relations Team
5/5
GoogleGood experience with viewings. Mandi was lovely and answered all questions I had.
5/5
GoogleI find the Leaders team very professional, especially Amanda, she is very close and kind.
5/5
GoogleReliable and fast response
Dear Elsie Orji Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery helpful staff and quick to reply!
Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWould highly recommend. Property management is great and any issues with the flat are dealt with quickly.
Dear Chris, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI really Georgia understood what I was looking for and my budget requirements. Strongly recommendPositiveResponsiveness, Quality, Professionalism
Dear Julie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders have been brilliant when dealing with my enquiry. Always responding very quickly and being super helpful with the questions I’ve had!PositiveResponsiveness, Professionalism
Dear Lauren Craig, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents St Albans. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleGood viewing experience with prompt response.
Dear Miu, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat services, friendly approach, thanks to Scott for all the help and support.
5/5
GoogleExcellent support received from Alexandra from the St Albans agency on renting a small flat for me and my boyfriend. We have felt well supported throughout the process, Alexandra being a very professional individual as well as attentive to our needs as tenants. Really good response times and a great plus for the agency in terms of transparency and efficient communication
5/5
GoogleShe gave us the detail description
Dear Nelson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe agent is very nice and professional. He’s patient even my questions are a bit silly.
Dear, Yves Yam, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleI saw two apartments with Alex. She was kind, professional and helpful in answering our questions.
Dear Rosalia Maria, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Googleshould be 6 stars! I`ve had fantastic service from the team ,all of the above cover the approach , apart from `friendly`!
Dear Andrew Scott, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Relations Team
5/5
GoogleExtremely helpful and friendly!
Dear Michael Roe Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFriendly and speedy service.
Dear Jacx Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFrom our experience in different state agents in St Albans, Leader's is the best one by far. You fell acompanied in the whole process of renting, from the first visit to the property. All the team is really nice but we like to remark the great kindness and professionality of Alex Crowther. Thanks for everything Alex. Higly recommended.
5/5
GoogleVery helpful with our move earlier this year, and always friendly when we speak with the agents. Our property manager is very quick to assist with any issues.
Hi Bob, thanks for taking the time to leave us a review. We are so happy that the team at St Albans have been able to provide you with such a positive experience by delivering such great customer service, helping throughout your move earlier in the year and also by sorting any issues swiftly when reported. We hope the team can continue to provide such a great level of service moving forward! Kind Regards, Leaders
5/5
GoogleVery friendly staff, highly recommended
Dear Kamil , Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFriendly team who responded quickly to my enquiries and were helpful throughout the process.PositiveQuality, Professionalism
Hello Imogen Almond Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
4/5
GoogleI 've been looking for a flat during lockdown and Scott from Leaders has done everything possible to make things easier. really appreciate the service
Hi, Ayelen P.! Thanks for the great review! All the best, Leaders Estate Agents St Albans
2/5
GoogleVery slow in response
Dear Mircea Mircea, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
