Trusted Agent profile · St Albans
★★★★★
664 reviews across 2 platforms
7arket Pl, St Albans, ., AL3 5DR
Leaders Lettings's office in St Albans, at 7arket Pl, is rated 4.6 out of 5 across 664 reviews on two platforms, including 659 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
5/5
GoogleMe and my partner had a great experience securing our first home with Leaders STA. Scott, the agent handling our application, was quick to respond and attentive, making the process as smooth as possible. Would highly recommend to anyone.
Hello Niamh, Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Leaders Estate Agents St Albans
5/5
GoogleAlex' was totally professional and very attentive to our needs. She gave my elderly parents the time they needed to view and answered all our questions. Many thanks.
Dear Forest Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service by Ross and Mandi at Leaders in St Albans. Second time renting a property in St Albans, first time with Leaders. Great experience from start to finish - thanks for your hard work finding us a property we love.
Hi Harry, thank you for taking the time to leave us a review. We are delighted to read that the team at St Albans have been able to provide you with such a wonderful experience and help you find a property that you are so happy with. We wish you all the best for your tenancy and if there is anything further we can do to assist then please do not hesitate to get in touch! Kind Regards, Leaders
5/5
Googlegreat customer service and quick response. Very helpful and really helped us to get started with our letting
Dear Anne Awla Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBy far one of the best experiences we've had as prospective tenants. Efficient and professional service, with a friendly team. Good use of electronic documents that simplied things. Very happy with the entire proccess.
Hello Ethan Davies Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleThey are so helpfull and professional. I appreciate their viewing!
Dear Cansu Denef Busun Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI called looking for a valuation, David suggested a number of ways I could improve the rent potential and explained the various services they could offer me. Of the agents I called out he was by far the most knowledgeable.
Hi Steve, thanks for taking the time to leave a review about your recent experience with the team at St Albans, we always want to offer the highest level of assistance to our customers and are pleased that David has been able to do this by offering you his input and advice. Kind Regards, Leaders
5/5
GoogleHad a great experience letting a property with Leaders from start to finish. Very quick to help me find a property that actually matched my needs, eager to listen to my needs unlike other agents I called in the area.
Hi Alan, thanks for taking the time to leave us with this review, we are very happy that the team at St Albans have been able to provide you with such a positive experience throughout your property search. If can help in any other way then please do not hesitate to get in touch. Kind Regards, Leaders
5/5
GoogleLouise recently showed me around a house. She was friendly and knowledgeable and gave a great tour!
Dear Chloe Jefford Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI spoke with a lady called Louise who was very responsive to my enquiry. Very friendly and knowledgeable and was able to answer all my questions.PositiveResponsiveness, Professionalism
Dear Amy, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery impressed with the professionalism and efficient service we received. Scott went above and beyond for us and we are very happy with the result.
5/5
GoogleExceptional service provided by your agency, especially by Loiuse, who is very kind and helpful :)
Dear Xhensila Canaj Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGeorgia Vaughan, Property Manager, always provide really kind, fast and useful support. Thank you so much!
Dear Julian Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had two viewings with Louise,very friendly and helpful! Thank you
Dear Elona Bari Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat show around! Very informative and clear. Answered all our question and was on time.
Dear Bryce, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleProfessional service, helpful and quick to respond. I appreciate the assistance and guidance gave me.
Dear Judmir Idërshaj Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMandi is an experienced, knowledgeable estate agent. She was honest and practical and we were very pleased with how she helped us.
5/5
GoogleHave been a Landlord with Leaders for a couple of years now and have found the team to be very helpful. Louise in Admin always makes time to explain things I don’t understand. Keep up the good work!
We are very happy to have provided you with such a positive experience and are so pleased that the team have been so helpful throughout your dealings with them over the years in your time as a Landlord. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help! Kind Regards, Leaders
2/5
GoogleDecent service up to contract being signed, but they are slow and unresponsive regarding property management issues. It seems that, once they've got your money, they no longer want to know.NegativeResponsiveness
Dear Stefan F, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the St Albans office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, please contact us via email customerrelations@lrg.co.uk as we would be more than happy to discuss this with you. Mandy Klopper, Customer Relations Team
5/5
GoogleThey were very quick to get back to me & when i met up with one of the negotiators he was pleasant polite & very informative an all round positive experience.
Dear Rhia Simons, Thank you for the great review of our Leaders Estate Agents St Albans team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleGreat service, very professional and helpful every step of the way. Alex and Scott from St Albans have been lovely and ensured we got the best service possible - highly recommend!
Hello Ben Guy Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleMandi was super helpful and a pleasure to work with. I can’t recommend her and her colleagues highly enough!
5/5
GoogleI've been renting via Leaders for a three years and recently moved property, also via Leaders. The Leaders team at St Albans are helpful, friendly, professional and very knowledgeable. As the letting agent for my previous rental propert,y they were always quick to respond to any problems with the property. The two moves I've undertaken via Leaders have been professionally implemented and gone without any problems. I would happily recommend Leaders.
5/5
GoogleHannah’s been great to deal with during our search. Quickly responds and super helpful.
Dear Hester Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
