Trusted Agent profile · St Albans
★★★★★
664 reviews across 2 platforms
7arket Pl, St Albans, ., AL3 5DR
Leaders Lettings's office in St Albans, at 7arket Pl, is rated 4.6 out of 5 across 664 reviews on two platforms, including 659 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
5/5
GoogleKudos to Louise of Leaders - you made the process so much smoother with your responsiveness. Thank you!
Dear Danillene Quinto Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI've rented with Leaders from 4 years and the service has been exceptional. The team at the St Albans branch have been nothing but helpful and I really value their personal and understanding touch. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Hello Amy Thank you for your comments. We love to receive positive reviews after customers have had great experiences with us. Kind regards Customer Care Team
5/5
GoogleVery helpful through all the process. Made the experience very smooth and hassle free. Despite having to find a new home in a very short notice and all the stress that it means, it was very pleasant.PositiveResponsiveness, Quality, Professionalism, Value
Hi Alexandro Martinez, Thank you for the great review of our Leaders Estate Agents St Albans team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleAlex has been really helpful with starting our new tenancy. She has always replied quickly to any correspondence and is happy to answer any questions we have had.
5/5
GoogleI've been renting a property managed by Leaders St Albans for 18 months and have been delighted with the ongoing excellent service. Leaders listened to what was needed at the start of my property search and found one that went beyond expectations. The friendly team at Leaders St Albans have responded promptly to all queries and the contractors have been reliable and efficient when needed. The property checks are carried out with plenty of notice and with respect to privacy. As a tenant, I'd highly recommend Leaders St Albans.
5/5
GoogleIt was really Lovely,Hannah answered our questions and was patient with us. Very pleasant upon approach. We had a good experience. Thank you
Dear Esther Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLouise Walls has always been amazing! She has looked after us and handled everything with the utmost professionalism. She is a real asset and Leaders are lucky to have her! Thanks for everything!
Dear Beth, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service, eager to rent our first property, they got the ball rolling straight away and worked with us through each step, explaining what was needed and what comes next. Would recommend, especially to first timers.PositiveResponsiveness, Quality, Professionalism, Value
Hello Darren Gibson Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
1/5
GoogleLiterally the worst estate agents. Rude and unprofessional.
Dear Helena Louise, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleGreat help from team at leaders, helped me search through many properties until I found the one that was perfect, great service a special thanks to Amanda and Scott
5/5
GoogleWe had a great experience with Ms. Turner. We received prompt responses to our queries and she helped us with virtual viewing.
Dear Rupam, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleScott from Leaders St Albans was absolutely brilliant in managing the viewing of the property, answering my questions and helping me with the application, highly recommended
5/5
GoogleVery happy with the service I received, the company is very thorough and professional. I had the pleasure of speaking with a very helpful and polite girl mollie! Would definitely recommend.PositiveProfessionalism
Dear Hannah, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRoss spoke with me for a few minutes, asking me what I was looking for and why, then went on to recommend a couple of flats, one of which wasn't even on the rightmove yet. I'd definitely recommend giving these guys a call.
Hi Tony, we are so happy to read such a great review about Leaders St Albans! We are pleased to read that Ross was able to to provide so much assistance to you throughout your property search through his recommendations. If there is anything else we can do to help in future then please do not hesitate to get in touch. Kind Regards, Leaders
5/5
GoogleGrateful to Louise at Leaders for finding my new flat. Excellent communications and really helped in such a competitive market
Dear Ian Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLovely to meet you and thank you for all the info that I asked for
Dear David Davies Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent professional service, could not ask for more.
Dear Alistair Jeffcoate Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery impressed. Due to a job change I required a property to let for a year in the St.Albans area and leaders gave me a variety of properties which fitted my criteria. Highly recommend as it was on such short notice aswell!
Hi Bryan, thank you for taking the time to leave us a review. We're delighted that you found our staff to be so supportive during your property search with Leaders St Albans. Our customers recommendations mean so much to us as a business so we are delighted to have received yours. Thank you again for taking the time to let us as well as other customers hear about your positive experience. Kind Regards, Leaders
5/5
GoogleHaving been a tenant of Leaders for over 10 years I have always had great service! I mostly speak with Amy and Louise on the property management team, they have always been really helpful and quick at resolving any issues! A+ Service!
Hi Philip, we are so happy to read such a great review about Leaders St Albans and we are so pleased that Amy and Louise have been able to provide so much support and assistance to you throughout your Tenancy. We really hope you continue to enjoy renting with us. If there is anything else we can do for you at all, please do not hesitate to get in touch. Kind Regards, Leaders
5/5
GoogleExcellent experience with viewing, staff pleasantly showed me around the property and attended to my concerns with prompt responses
Dear Bolatito Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI rang up just for a quick enquiry and spoke to a girl called Mollie who was really helpful and professional. Will definitely be using them again. Thank you!
Dear Olivia, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleRoss and the rest of team were very friendly and able to handle our letting enquiries very smoothly. They gave us confidence in them, very pleased with the experience.PositiveProfessionalism
Hello Cameron Simpson Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleI have dealt with Leaders ( and Darwoods before the takeover) in St. Albans for over sixteen years and always found them to be helpful and professional. Highly recommended.
Dear Andre Etienne, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMandi was brilliant and the best estate agent I have come across. Very friendly, helpful and didn't waste my time.a Would definitely recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
