Trusted Agent profile · St Albans
★★★★★
664 reviews across 2 platforms
7arket Pl, St Albans, ., AL3 5DR
Leaders Lettings's office in St Albans, at 7arket Pl, is rated 4.6 out of 5 across 664 reviews on two platforms, including 659 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
5/5
GoogleMandy was friendly, approachable and did not rush me to view the property. She had a good strong knowledge of the property and surrounding locations ie shops, schools, parking. Would highly recommend going through this lovely lady. Thank you for your help
5/5
GoogleLeaders rent out my property and have always given Myself A Professional, Helpful, Courteous Service. My Property Manager Mollie Has Been Excellent In Looking After Me, She's Very Efficient, Reliable and Proactive. I know that with Mollie and Leaders, That My Property Is In Good Hands.PositiveProfessionalism
Dear Salvatore, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleExcellent customer service. Very helpful staff guiding customers step by step from start to end during the renting process. This is undoubtedly extemely important for customers not being very familiar with the property market. I would definately recommend Leaders to anyone seeking to buy or rent.PositiveProfessionalism
Hi, Tasos Dinas! Thanks for the great review!
5/5
Google1st class service It's a refreshing change to finally use a company that does exactly what it says it will do. Louise is a breath of fresh air and goes out of her way to ensure that the customer is completely satisfied! Well done 'Leaders'
5/5
GoogleIts close to my work place nd has a garage
Dear Brighton Mudadigwa Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHighly recommend Leaders. They’ve been most helpful so far in my search for a property to let, Mandi was lovely and even helped me with my little boy whilst on a viewing so that I could take pictures! :)
5/5
GoogleFrom my initial viewings to the completion of my tenancy agreements Leaders have been prompt, efficient and professional. The representatives I dealt with made the process stress and hassle free with their friendly responses. I would highly recommend Leaders St Albans to anyone looking to move to the area.PositiveQuality, Professionalism
Hi Rebecca Youle, Thank you for the great review of our Leaders Estate Agents St Albans team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleAlex showed me round the flat with patience, letting me take my time, never pushing and answering any questions I had. Although I didn’t take the flat, I’ll definitely be looking out for other Leaders properties in the future. Thanks!
Dear Max Clarke, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have just rented a property in St Albans with the support of Ross and Alex. Five stars service: they are professional, attentive and friendly.. amazing! My experience with Leaders has been really positive so far and I would highly recommend this agencyPositiveProfessionalism
Dear Giuseppe , Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat customer care from this estate agents. Nothing but helpful through my house hunting process. Special mention to Mandi and Alex, from the lettings team, for assisting me with such attention to my needs. Would recommend this agent without hesitation.
5/5
GoogleHad a very pleasant experience doing a flat viewing for a rental property. Setting up the viewing was easy and straightforward. The agent was on time for the viewing and was very friendly.
Dear Sarah Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI am very happy! I was abroad when I found a flat I liked, and they provided me a video tour asap and every necessary information I needed. Special thanks for Ross Kelsey for guiding me trhough all the documentations.PositiveQuality, Professionalism
Dear Dóra, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleLettings agent was on time and we'll presented. Property was kept to a good standard, cleaning was still suppose to happen. Felt like everything I said was taken on board. Really good quality from Leaders Estate Agents.
5/5
GoogleI have found the team at Leaders to be extremely friendly and personable as well efficient and reliable. With so many agents out there it is refreshing to deal with a team who genuinely seem to care and that deliver what they say rather than just say what they will deliver. I highly recommend them!
Hi Gordon, we're glad that you had such a wonderful experience with us! We always aim to provide top quality service to every customer and part of this is through a friendly and personable approach. We are pleased to read that you enjoyed your experience with Leaders St Albans and your recommendation is much appreciated. Thank you for taking the time to leave us such a positive review and if there is anything more we can do in future then please do not hesitate to get in touch. Have a nice day! Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleLeaders Agents have been exceptional in customer service, striving to find suitable properties and being flexible in offering virtual viewings. The viewings were very helpful and offered by professional and knowledgeable agents.
Dear Daniel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleDon't understand the high reviews here - we let a property from Leaders and had a terrible experience, completely messed around by the agents. But as it was covid there were no other options and we had to put up with it.NegativeProfessionalism
Dear Fred We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleLeaders have been my letting agent for 15 years and have consistently delivered a top quality service, fast, prompt and reliable. The staff have always responded in a friendly, courteous and professional manner. If I need to let my property again I will definitely returnPositiveResponsiveness, Quality, Professionalism
Hello Andrew Bray Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleBoth Mandi and Alex were extremely helpful when I was looking for a property to rent. Excellent and honest information about their selection of properties and great communications at all times. I highly recommend them both.
5/5
GoogleHannah recently showed us a rental property in St Albans. She was very knowledgeable and so far in our property search Leader's have been a great estate agents to deal with.
Dear Kate Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleProfessional assistance from Hannah. Really helpful to make a rather difficult decision of finding an ideal property easier.
Dear David T. Mashinya Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleProfessional assistance from Hannah. Really helpful to make a rather difficult decision of finding an ideal property easier.
Dear David T. Mashinya Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI've rented out a property for the last 4 years with Leaders, they have been professional and attentive throughout. Any issues that came up have been dealt with promptly and communications with me have been excellent - clear and timely. No hesitation in recommending them.PositiveResponsiveness, Professionalism
Hi Martin, thank you for your kind words and this wonderful review! It is great to hear we have been able to provide a professional and attentive service to you. Kind regards Customer Relations Team
5/5
GoogleLeaders in St Albans are a professional and proficient residential property group with whom I have worked, and in whom I've had confidence, for over 19 years. Their considerations and support to both landlords and tenants are second to none. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Dear Andrew Bendefy, Thank you for the great review of our Leaders Estate Agents St Albans team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleEveryone at Leaders has been extremely helpful in the process so far, and so much more professional to deal with than any of the other estate agents I tried to deal with! A thanks specifically to Alex for helping me throughout, with 10/10 for customer service.PositiveResponsiveness, Professionalism
Hello Ricky Fox Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
