Trusted Agent profile · St Albans
★★★★★
664 reviews across 2 platforms
7arket Pl, St Albans, ., AL3 5DR
Leaders Lettings's office in St Albans, at 7arket Pl, is rated 4.6 out of 5 across 664 reviews on two platforms, including 659 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
5/5
GoogleVery efficient. Offer to acceptance to completion of references was around 3 days. Some challenges with viewing the property but this was outside of their control. Good experience thus far!
Hi there, thank you for the positive feedback of the service provided by our Leaders St Albans branch. Thank you for taking time to send us your comments. Kind regards Customer Relations Advisor
5/5
GoogleProfessional. Good service.
Dear Carmen Delia Abaza Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Googlethanks for your arrangement. very helpful!
Dear Royce Wong Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a great experience with Leaders Estate Agents's service. Mandy was very friendly and professional from the beginning. Thank you
5/5
GoogleHighly recommend Leaders, Extremely helpful in every aspect of looking to rent! Recommendations even when I couldn’t get a property I wanted due to certain circumstances. Everything you look for in a letting agency. Very impressed.
Hi Marie, thank you for your review, we are so pleased to read that you have had such a positive experience with the team in St. Albans. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help, we hope you have a great day! Kind Regards, Leaders
1/5
GoogleNo help at all, when complained about mould, and bugs in the flat.
Dear Terri Lee Constable, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleAlex was really lovely and very professional
5/5
GoogleAmazing team, amazing properties and amazing hospitality
Dear The Ballad Of Kobi Rae Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery professional letting agency. Alex was very helpful and with a positive attitude! I warmly recommend Leaders!
1/5
GoogleTruly awful. Took ages to repair issues in flat or didn't at all. Then insisted on expensive check out clean and added on more cash on behalf of landlord to do up his property. Avoid!
Hi Matt, we're disappointed to hear of the negative experience that you have had with us and our team in St Albans. We pride ourselves on supplying our tenants with the highest level of assistance throughout their tenancy particularly if any issues arise so its disappointing to hear that you haven't received this from us. We’re concerned by your comments would be keen to discuss this with you to see if we can address this and find out where we can make improvements moving forward, please when you get the opportunity to do so get in touch with us on 01344758596. Kind Regards, Leaders
5/5
GoogleAmanda was very efficient and knowledgeable about the property we recently viewed. I would highly recommend her and Leaders.
4/5
GoogleHaving rented through other agents previously I was pleasantly surprised how quickly Leaders responded to my queries and arranged my viewings. Got my paperwork late on move in day but got there in the end!
Hi Jess, thank you for taking the time to leave a review about your recent experience with the team at Leaders St Albans. We are sorry to hear that that paperwork was received late on the move in date I can appreciate this may have caused concern and offer my apologies if this had been the case but it's great to read that you received such a high level of service from our letting team throughout your property search. If there is anything else we can do to help in future then please do not hesitate to get in touch, we hope you have a great day! Kind Regards, Leaders
5/5
GoogleCommunication has been great so far and a swift arrangement of viewings. The team also kept me up to date with available and gone properties which if anyone is looking in the area will know is key as this can be super frustrating. Viewing of one specific place I wanted was thorough including parking spaces and great knowledge of the surrounding area. Thankyou Mandy!
5/5
GoogleGreat experience so far with the team. Super friendly and helpful.
Dear Olivia, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI've had a good experience with Leaders, they were always fast and kind with their replies! Would recommend to anyone looking to rent in St. Albans.PositiveResponsiveness, Professionalism
Dear Diogo, Thanks for taking the time to leave us a review about Leaders St Albans. We appreciate your comments and great feedback. Thank you Customer Relations Team
5/5
Googlelovely customer service, fast responses and convenient timings for viewings.
Dear Raquel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleReceived an informative, professional service with the agent easily able to answer any questions and to provide helpful suggestions.PositiveResponsiveness, Professionalism
Dear Robert Wootton, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleVery polite and informative.
Dear Anthony Johnson, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleJust relocated out of the area and wanted to say a huge Thankyou to Leaders St Albans for their excellent service throughout my tenancy .PositiveQuality, Professionalism
Hello, Thanks for the amazing review and star rating! All the best, Leaders Estate Agents St Albans
5/5
GoogleMandi was extremely helpful, friendly and very knowledgeable about the property and local area!
5/5
GoogleReceptive. Clear. Concise.
Dear Esther Kalafa Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleProfessional, friendly and efficient. Could not be more helpful.
Dear Nigel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHave used Leaders now for over 5 years letting my property. They respond quickly when my tenant reports issues and keep my void periods to a minimum! Strongly recommend to any Landlord
Hi Len, thank you for taking the time to leave a review, we are so pleased to read how helpful the team at St Albans have been throughout your experience by responding to issues the Tenants raise quickly and also ensuring any void periods you incur are kept to a minimum. Thank you for your recommendation we are delighted to have earnt this. We will ensure that your comments are passed onto the team. Kind Regards, Leaders
5/5
GoogleLovely lady very professional
Dear Alexandra Seserman Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
