5/5
GoogleOn time, well-organised/informed and very helpful in showing the property. This was on one of the busiest days of the year for viewings and compared very favourably with other estate agents.
Trusted Agent profile · St Albans
Leaders Lettings St Albans reviews
★★★★★
683 reviews across 2 platforms
7arket Pl, St Albans, ., AL3 5DR
Leaders Lettings's office in St Albans, at 7arket Pl, is rated 4.6 out of 5 across 683 reviews on two platforms, including 678 Google reviews rated 4.6.
Reviews
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
Google5/5
GoogleOverall, we had a very good experience with Leaders. Staff in their renting department were very helpful and responded swiftly and courteously whenever we raised concerns. I would certainly recommend Leaders as a rentals agency.
5/5
GoogleLeaders have been our managing agents for several years. They provide an efficient and personalised service and there is always somebody available to deal with our requests, queries and concerns. Highly recommended.
5/5
GoogleI'm renting a lovely a flat from these guys, the whole experience was great. They have a modern online system for contacts signing and etc, no hassle. Highly recommended.
5/5
GoogleI've used Leaders in St Albans, as a letting agent for my two flats for fifteen years now, and have always been very satisfied with their professional, helpful and friendly service.
5/5
GoogleIt is a present viewing. and the consultant give enough information for all the questions we asked.
5/5
GoogleWe had a great experience working with Leaders St Albans. They were very helpful responding to all our inquiries and getting us through the process of renting our new home.
5/5
GoogleFantastic customer service from the whole team! Was recommended Leaders by some friends and was a great choice. Amanda handled my viewings and was very helpful, would definitely use again.
5/5
GoogleRating only, no written review.
Agent replied · 19 October 2026
Dear Klea Lea! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
GoogleQuick to respond to emails and did their best to get us to a property as soon as possible. Mandi showed us around and was very pleasant.
5/5
GoogleGood service ! I am glad I get a new home from leaders !PositiveQuality, Professionalism
4/5
GoogleAlex at Leaders has been very helpful and courteous in helping us find a place to live. She has progressed our application swiftly and we are very pleased.
3/5
GoogleLeaders are very professional in their service, but their rental fees are extortionate - though if you’ve found a property exclusive to them you can’t get out of paying.
5/5
GoogleI'm a current tenant. We have had a fantastic experience with Leaders, they are extremely attentive, very friendly and always go above and beyond to ensure we are happy.
5/5
GoogleFriendly and professional service
4/5
GoogleGood experience so far and been very swift with their response to any queries I had. Hopefully they shall keep up their good service throughout my tenancy.
5/5
GoogleLovely experience with Ross, had a laugh too and the flat was amazing. In fact we decided to go for and move in :)
5/5
GoogleLeaders were very responsive to my queries, my viewing was good and also they facilitated me to get the apartment as soon as possible.
5/5
GoogleReally helpful team who did not mind explaining my obligations as I had no idea being a new landlord and having lots of questions. Would strongly recommend Leaders!
5/5
GoogleWe have recently rented our home via Leaders. Great, responsive service with a polite team. Managed to rent our place quickly and painlessly.
5/5
GoogleDefinitely highly recommended first time I rent from leaders extremely professional team,very helpful team, especial Ross which was doing all your paperwork from house.thanks guys.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Dear Nick Pitner, Thank you for the great review of our Leaders Estate Agents St Albans team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleLeaders have been great to deal with they helped me every step of the way, the staff are very friendly and helpful will definitely recommend to everyone
5/5
GoogleI'm renting a flat with them and I've had a great experience!! I would highly recommend renting through them!! 👍 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Leaders Lettings St Albans won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- St Albans
Source: EA Masters winners lists, as published, linked by year.
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Questions about Leaders Lettings St Albans
Has Leaders Lettings won any awards?
Yes. Leaders Lettings won Gold for Best Estate Agent Guide 2023 Gold Award, St Albans branch at EA Masters 2022.
