5/5
GoogleLiving overseas with a UK property - needed agents that I could trust to take care of my place . Very quick to respond to tenants and always proposes / advises on best course of action. Great property management team.
Trusted Agent profile · St Albans
Leaders Lettings St Albans reviews
★★★★★
664 reviews across 2 platforms
7arket Pl, St Albans, ., AL3 5DR
Leaders Lettings's office in St Albans, at 7arket Pl, is rated 4.6 out of 5 across 664 reviews on two platforms, including 659 Google reviews rated 4.6.
Reviews
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
Google5/5
GoogleAs a new landlord, I wasn't entirely sure what to expect from a letting agent. I needn't have worried. Leaders St Albans are a friendly and professional team of people who are easy to do business with. Recommended.
5/5
GoogleNice place
Agent replied · 13 October 2026
Dear Jugman Tharu We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleMandi, who showed us around properties for letting in St Albans, was very helpful in answering our questions about the property I viewed and on time to all of our appointments. Kept us confortable.
5/5
GoogleDefinitely highly recommended Leaders, extremely helpful team. As for us first time renting they were really helpful and was going on and beyond to help us. We are really happy with all team. 5✨ and more.
5/5
GoogleMollie Davey provided exceptional customer service, has great communication skills and is a great asset to the company.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOn time, well-organised/informed and very helpful in showing the property. This was on one of the busiest days of the year for viewings and compared very favourably with other estate agents.
5/5
GoogleOverall, we had a very good experience with Leaders. Staff in their renting department were very helpful and responded swiftly and courteously whenever we raised concerns. I would certainly recommend Leaders as a rentals agency.
5/5
GoogleLeaders have been our managing agents for several years. They provide an efficient and personalised service and there is always somebody available to deal with our requests, queries and concerns. Highly recommended.
5/5
GoogleI'm renting a lovely a flat from these guys, the whole experience was great. They have a modern online system for contacts signing and etc, no hassle. Highly recommended.
5/5
GoogleI've used Leaders in St Albans, as a letting agent for my two flats for fifteen years now, and have always been very satisfied with their professional, helpful and friendly service.
5/5
GoogleIt is a present viewing. and the consultant give enough information for all the questions we asked.
5/5
GoogleWe had a great experience working with Leaders St Albans. They were very helpful responding to all our inquiries and getting us through the process of renting our new home.
5/5
GoogleFantastic customer service from the whole team! Was recommended Leaders by some friends and was a great choice. Amanda handled my viewings and was very helpful, would definitely use again.
5/5
GoogleQuick to respond to emails and did their best to get us to a property as soon as possible. Mandi showed us around and was very pleasant.
5/5
GoogleGood service ! I am glad I get a new home from leaders !PositiveQuality, Professionalism
4/5
GoogleAlex at Leaders has been very helpful and courteous in helping us find a place to live. She has progressed our application swiftly and we are very pleased.
3/5
GoogleLeaders are very professional in their service, but their rental fees are extortionate - though if you’ve found a property exclusive to them you can’t get out of paying.
5/5
GoogleI'm a current tenant. We have had a fantastic experience with Leaders, they are extremely attentive, very friendly and always go above and beyond to ensure we are happy.
5/5
GoogleFriendly and professional service
4/5
GoogleGood experience so far and been very swift with their response to any queries I had. Hopefully they shall keep up their good service throughout my tenancy.
5/5
GoogleLovely experience with Ross, had a laugh too and the flat was amazing. In fact we decided to go for and move in :)
5/5
GoogleLeaders were very responsive to my queries, my viewing was good and also they facilitated me to get the apartment as soon as possible.
5/5
GoogleReally helpful team who did not mind explaining my obligations as I had no idea being a new landlord and having lots of questions. Would strongly recommend Leaders!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Leaders Lettings St Albans won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- St Albans
Source: EA Masters winners lists, as published, linked by year.
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Questions about Leaders Lettings St Albans
Has Leaders Lettings won any awards?
Yes. Leaders Lettings won Gold for Best Estate Agent Guide 2023 Gold Award, St Albans branch at EA Masters 2022.
