Every review we hold for the St. Albans office, from every platform, shown as written. First names only.
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5/5
GoogleWe chose Hamptons to sell our flat and buy a house in St Albans. Grant, Barbara and Janine all provided an excellent, professional and friendly service and we felt very supported throughout. We would not hesitate to recommend them.
Rachel Β· 15 June 2023
Agent replied Β· 14 June 2024
Thank you for the great feedback Rachel. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents St. Albans was exceptional. The team will be pleased to read your review!
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5/5
GoogleWould highly recommend Hamptons St Albans.
We sold our property this summer through Hamptons and the whole team gave good advice, were efficient and very helpful throughout. Many thanks indeed to Grant, Barbara, Louise and Janine for their support.
Matthew Β· 15 June 2023
Agent replied Β· 14 June 2024
Thank you for taking the time to leave us a review Matthew. We are so pleased to know that the team provided you with a high level of service!
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5/5
GoogleI received a good service. All agents were kind and polite and Roni helped me a lot during the renting process. I am very happy even though I wasnβt able to see the property in person.
Room Β· 26 August 2023
Agent replied Β· 25 August 2024
Thank you for your review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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5/5
GoogleJust completed on purchase of family home via Hamptons , St Albans. I rarely leave google reviews but couldnβt help writing this . I was so Impressed in so many ways by the amazing, kind , humane and professional way we were treated.
Martin, promptly and expertly booked us a quick viewing. From that first conversation , which was both informative and imaginative , we already knew we were in the hands of a top outfit! Class!
We were shown round the property by Susan and Mimi on different occasions and both, in their different styles yet equal natural warmth, made the viewing experience a total joy, never rushing us and explaining all the benefits of the property at great length. Just superb!
Grant, who oversaw the negotiations knew exactly how to to strike the right balance at the key moments of the process for all parties involved , showing an outstanding level of expertise on his field. Never pushy , always informative and with an ability of making us put every situation into perspective. This is an extremely professional talented guy who has a solution to any hurdle. Priceless!
The purchase was progressed by lovely and calm Janine who knew how to remove any stress from us with her thoughtful words and always at the right time. Again, her experience Kept us informed every step of the way and somehow made us feel she was cheering us on all the way! Just Awesome!
Lastly, whilst we had brief interactions with Barbara and Louise, they certainly further enhanced the rest of the team each time we called the office as they knew who we were and what we were buying showing. Amazing!
Thank you all
Jose Β· 15 June 2022
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5/5
GoogleGreat level of service delivered by the St Albans property management team and Melissa in particular. Positive experience so far - thank you!
Matt Β· 15 May 2024
Agent replied Β· 14 June 2024
Thank you for your wonderful review Matt. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
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5/5
GoogleIt was a excellent experience with Hamtons agency. Roni was great and all the staff was so helpful. Thank you very much that makes my easy to find a house in st albans. The best agency everπPositiveProfessionalism
Sidorela Β· 26 August 2021
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5/5
GoogleRoni Rachi was extremely helpful, professional and responsive throughout the process. Calls and emails were answered promptly by him and he kept me fully informed and up to date of progress from start to end.PositiveResponsiveness, Professionalism
Amiya Β· 24 October 2021
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5/5
GoogleExcellent service throughout the process of buying our new home. Staff all friendly and helpful. A special mention to Grant for securing the purchase & Janine for all her dedication in helping us to complete.PositiveResponsiveness, Professionalism
Nicky Β· 26 August 2021
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5/5
GoogleWe had a great experience with Hamptons St Albans office. The whole team, Janine, Grant, Martin, Barbara were very responsive and professional. The whole process was smooth and straightforward and any questions were answered quickly. Would recommend.PositiveProfessionalism
Alison Β· 15 June 2021
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5/5
GoogleAs first time buyers, we had a really good experience with Hamptons. Grant and Janine were amazing and assisted us throughout the whole process - I highly recommend their services!
Michela Β· 15 June 2022
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5/5
GoogleI cannot fault the service we received from all the team at Hamptons St Albans. They were with us every step of the way, returned phone calls, called when they said they would and followed up every query. Thank you!
Angela Β· 11 January 2023
Agent replied Β· 10 January 2025
Thank you for the great feedback Angela. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents St. Albans was exceptional. The team will be pleased to read your review!
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5/5
GoogleCannot recommend Hamptons enough, from offer acceptance through to completion the whole team at St Albans were on the ball and extremely proactive in keeping me informed and pushing things forward. Thanks!!PositiveProfessionalism
Aaron Β· 11 January 2022
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5/5
GoogleWe had great help from Roni at Hamptons for our rental property. All the process went smoothly. I really appreciated his and team's prompt replies to my enquiries during the process. Thanks!
Yoko Β· 26 August 2023
Agent replied Β· 25 August 2024
Thank you for taking the time to leave us a review Yoko. We are so pleased to know that the team provided you with a high level of service!
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4/5
GoogleWe recently sold our house through Hamptons and Grant and the team were helpful, professional and efficient throughout the process, keeping us fully informed on the status of the sale, and looking to find solutions to any problems that arose. Would thoroughly recommend them.
Virginia Β· 27 August 2017
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1/5
GoogleTried arranging a viewing. Comapny says they will call back and does not. Bad service
Steve Β· 26 July 2024
Agent replied Β· 25 August 2024
Hi Steve, We apologise for any inconvenience caused. Please send us an e-mail on Customercare@hamptons.co.uk for us to investigate this matter and assist you accordingly.
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5/5
GoogleDespite the unfolding pandemic, lockdown, furlough, uncertain market etc etc Grant and the team worked really well through the first lockdown earlier this year to first rent out and then sell our house.PositiveResponsiveness
Timothy Β· 26 August 2021
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5/5
GoogleRoni and Hamptons have provided a really helpful service arranging for our rental property. All the paperwork was slick, and the more complex features were professionally and responsively handled by Roni. Around the move, Hamptons provided some excellent features like the complementary JustMoveIn.com service which helped us sort out all our bills, Council Tax etc in about half an hour, and a welcome pack made it all a very smooth process. Thanks :)PositiveResponsiveness, Quality, Professionalism
Jamie Β· 15 June 2022
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5/5
GoogleHamptons were just terrific with our sale. Knowledgeable, helpful and always honest with their opinions and advice. There was no nonsense. Potential buyers were filtered well, expectations were not over-stated and service was spot on.
Thanks to Misha, Barbara, Nuala and Grant.
Leslie Β· 17 June 2014
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5/5
GoogleProfessional, knowledgable, supportive and good levels of communication from the whole Hamptons Team. Grant Van Der Beek made the entire process seamless and truly understood our requirements. Hugely impressed by the service received throughout. Highly recommend to any vendor or buyer.
Gemma Β· 27 August 2016
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5/5
GoogleYears ago my family and I moved to St. Albans and contacted Hamptons to help us find a lovely house for us. They helped us either along the process and afterwards once we were rented. They are very helpful and kind. Now I live abroad although I recommend using their services.
Cesar Β· 15 June 2020
Agent replied Β· 14 June 2024
Thank you for taking the time to leave us a review. It is fantastic to hear the team in St Albans provided you with such a high level of customer service and in particular that they were kind and helpful throughout. Feedback is very important to us and we look forward to sharing your review with the team. Thank you again.
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4/5
GoogleBought through Hamptons - very professional and overall very impressed. Great service from Grant in the last couple of weeks who made sure we exchanged and completed on time to keep our buyers happy. Very touched with their gift of a beautiful bouquet of flowers and bottle of champagne when we moved in!
Victoria Β· 16 June 2019
Agent replied Β· 14 June 2024
Thank you for taking the time to leave us a review. Customer service is very imporant to us and we are thrilled to hear how impressed you are with the services you received. We take great pride in our people and are delighted to read that Grant was instrumental in your completion and had such a positive impact on your experience with us. We would love to know how we can improve our services and receive a 5* review from you in the future, should you be willing, please email customercare@hamptons-int.com with any further feedback.
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5/5
GoogleProfessional service with excellent communication throughout the whole purchasing process, special thanks to Grant and Janine for making the purchase of a new property as seamless as possible.PositiveResponsiveness, Professionalism
Paul Β· 26 August 2021
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5/5
GoogleGrant, Martin, Barbara & the rest of the team at Hamptons provided an excellent experience under difficult circumstances - lockdown, power of attorney purchase, stamp duty deadline. They went out of their way to understand our requirements and reach a quick conclusion to negotiations. Exchange and completion were successful and ongoing communications excellent. Having previously dealt with them as a vendor, landlord and now a purchaser I unreservedly recommend them as extremely professional estate agents.PositiveResponsiveness, Quality, Professionalism, Value
Phil Β· 15 June 2021
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5/5
GoogleI canβt recommend Hamptons in St Albans highly enough, extremely experienced staff get the job done. Everyone I dealt with during the sale of my home cared and did their very best for me at every stage. This is the second time I have sold through Hamptons and wouldnβt go anywhere else.
Lorraine Β· 27 August 2019
Agent replied Β· 25 August 2024
Thank you for taking the time to leave us a review, we are delighted to hear you are a returning customer! Customer service is very important to us and we are very pleased to hear you have experienced the same level of knowledge and expertise that encountered in previous transactions. We hope the team will be able to help again in the future, thank you again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.