Every review we hold for the St. Albans office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy sincere gratitude to Ms Kerry Rushbrooke for her professional guidance and kind help during my house hunting. Her understanding, efficiency are much appreciated, and can't thank her enough.
Xiaoling · 24 March 2026
Agent replied · 14 April 2026
Thank you so much for your wonderful feedback, Xiaoling! We're thrilled to hear that Ms. Kerry Rushbrooke provided you with the professional guidance and support you needed during your house hunting experience. At Bradford & Howley, we strive to ensure that our clients receive exceptional service, and it's rewarding to know we met your expectations. If you need any further assistance or have questions in the future, feel free to reach out. Happy house hunting!
★★★★★ 5/5
GoogleThe team is very helpful and knowledgeable about the local area, making them a strong choice as an estate agent for sale and purchase of property. My property went live on the market in a little over 24 hours since time of valuation and they have been promtp with communications all the way. Speacial call-outs to Mark, Kerry, Olivia, and James. Heart warming service!
Amitava · 14 April 2025
Agent replied · 23 October 2024
Thanks for the review Amitava, Much Appreciated! Kind regards, B&H :-)
★★★★★ 5/5
GoogleFantastic service, and we are very happy with our new home! Special thanks to Kerry Rushbrooke.
Cara · 14 April 2025
Agent replied · 23 October 2024
Thanks for the review Cara! Much appreciated. Kind regards, B&H :-)
★★★★★ 5/5
GoogleBradford and Howley have been absolutely great to deal with. Sam Symonds has been super helpful, getting our house on the market in record time and securing a deal for us immediately. Everyone is incredibly efficient and lovely to deal with, Many thanks to Louise and Ciaran for all their help. Highly recommend
Paula · 14 April 2023
Agent replied · 10 November 2024
Thank you for your kind words! We are thrilled to hear about your positive experience with our team members, especially Sam, Louise, and Ciaran. We strive to provide efficient and excellent service to all our clients. If you need any further assistance, feel free to reach out. Thank you for recommending us!
★★★★★ 5/5
GoogleCiaran Murphy is a very helpful & considerate individual.
I would go as far to say that I would want to buy and sell a property ‘because of’ Ciaran. He listens to our needs and always politely responds via phone or email. He conveys confidence that whether buying or selling HE would personally look after you during the sales progression process.
D · 12 June 2022
Agent replied · 11 June 2024
Thank you so much for the 5- star review, Mr Grant, I really appreciate it. Ciaran.
★★★★★ 5/5
GoogleThanks to Ciaran Murphy, Sam Symonds & Rebecca Corcoran for their support with getting an offer accepted on a property. As buyers, they weren't acting for us, but they gave us helpful and balanced feedback about the neighbourhood. Rebecca's thoughts on local schools were useful. They were professional and prompt in the negotiation and kept lines of communication open.PositiveResponsiveness, Professionalism
Dan · 12 June 2022
Agent replied · 11 June 2024
Thank you very much for your kind 5- star feedback Dan, we really appreciate you taking the time to post this. Best wishes, Ciaran, Sam & Rebecca.
★★★★★ 5/5
GoogleA very professional, friendly team who gave me confidence in their abilities to sell my house from day 1. Mark and Kerry were always accessible, flexible, and provided invaluable advice. I would definitely recommend the team.
Rachel · 14 April 2024
Agent replied · 10 November 2024
Thank you for the glowing review! We are thrilled to hear that you had a positive experience with our team. We always strive to provide excellent service and valuable advice. If you need any further assistance, please don't hesitate to reach out. We appreciate your recommendation!
★★★★★ 5/5
GoogleA great team at Marshalswick branch did a fantastic job on the sale of my house and my ongoing purchase, lead by manager Gareth who remained positive, professional and showed great understanding - thank you all. A HUGE thanks to Mandy whos communication and tireless work made it happen for us all during what has been the toughest times right now - you are amazing!PositiveResponsiveness, Quality, Professionalism, Value
John · 25 August 2020
Agent replied · 10 November 2024
Thank you so much for your kind words! We are thrilled to hear about your positive experience with our team, especially Gareth and Mandy. We are dedicated to providing excellent service, and we appreciate your feedback. We look forward to assisting you in the future with the same level of professionalism and support.
★★★★★ 5/5
GoogleHad a very good experience with these guys . Had a property that was hard to sell . They were very patient and nothing was ever to much trouble . Oliver and Gareth kept us informed of any news very quickly and always replied to my emails and phone calls straight away. They eventually sold our property and after service was very smooth. Thanks again guys . Carole
David · 12 June 2020
Agent replied · 10 November 2024
Thank you so much Carole for your kind words! We are thrilled to hear about your positive experience with Oliver and Gareth. We always strive to provide top-notch service and are delighted that we were able to help sell your property smoothly. Your satisfaction means the world to us!
★★★★★ 5/5
GoogleStaff were courteous and helpful throughout our whole property sales process, at this Marshalswick branch. We were in direct contact with a number of staff and each had time for our questions and always kept us updated, from property viewings, to the sales process. Including Mark and Kerry. Very happy client, thank you. 👍🙂 …
Daniel · 24 May 2025
Agent replied · 14 April 2026
Thank you, Daniel J, for your fantastic review! We're thrilled to hear that our team, including Mark and Kerry, provided you with courteous and helpful service throughout your property sales process. Keeping our clients updated and addressing their questions is our top priority. We're glad to have made your experience a positive one. Thank you for choosing Bradford & Howley! 👍🙂
★★★★★ 5/5
GoogleThanks Wendy Russell for the house viewings, very professional!
Ashraf · 14 April 2025
Agent replied · 10 November 2024
Thank you, Wendy Russell, for your kind words! We strive to provide a professional experience for all our clients during house viewings. We appreciate your feedback!
★★★★★ 2/5
GoogleWe regret using B&H to sell our house and would not use them again.
They get two stars only because they are efficient and effective at the sales side but their sales progression was terrible. They made the whole process difficult and stressful and dealing with them was a horrible experience we would not want to repeat
they followed this up and knew exactly who we were, still wouldnt trust them to either buy or sell a house ever again
Guy · 14 April 2024
Agent replied · 11 June 2024
Dear Guy, thank you for your recent feedback. We've taken a closer look into your comments and are trying to locate your profile on our database but we're having no such luck. Please could you kindly send the team an email to the following address - marshalswick@bradfordandhowley.com Regards.
★★★★★ 5/5
GoogleI just walk in at marshalwick office with no clue on house letting in the UK since I have just arrived. I also helped by Ciaran Murphy. He is more than good. Now am going to view the first property with the help of him. Very helpful
Judith · 14 April 2023
Agent replied · 10 November 2024
Thank you for sharing your experience! We're delighted to hear that Ciaran provided excellent service in guiding you through house letting. We're excited for your property viewing and look forward to assisting you further. Welcome to the UK!
★★★★★ 5/5
GoogleGreat service from Mark Soanes and the team.
Krishna · 14 April 2025
Agent replied · 24 August 2024
Thanks for the review :-) Kind regards, B&H
★★★★★ 5/5
GoogleWe’d like to thank the team at Bradford & Howley (Marshalswick office) for their excellent service, from the initial house visit to the contract follow-up. They responded promptly, understood our needs, and never engaged in hard selling or provided misleading information. Highly recommended.
Carmen · 30 August 2025
Agent replied · 12 August 2025
Thank you for your kind words! We are delighted to hear about your positive experience with Kerry. We will make sure to pass on your feedback to her. If you need any further assistance, feel free to reach out. We are here to help!
★★★★★ 5/5
GoogleCiaran was a delight to deal with during our property search. Always very professional and up to speed on each of the properties we viewed with an appetite to help us find our dream home. Extremely knowledgeable about the area and very personable!
Sarah · 12 June 2023
Agent replied · 11 June 2024
Thank you for taking the time to post the 5- star feedback for me, Sarah. It’s been a pleasure helping you within your local St Albans property search. I wish you all the best. Ciaran Murphy
★★★★★ 5/5
GoogleThe service I have received from Ciaran Murphy at the Marshalswick office St Albans has been outstanding.
He listened and took note on what property I was and wasn’t looking for, he has given clear communication throughout, always replied promptly to any queries I have had and all done extremely professionally and knowledgeably.
Katie · 12 June 2022
Agent replied · 11 June 2024
Thanks so much for your great feedback, Katie, it's been a pleasure helping you with your local property search. Best wishes, Ciaran.
★★★★★ 5/5
GoogleThank you to all the team at Bradford & Howley for all your help and support during our sale process. Everyone was extremely pleasant and helpful and we were kept well informed at every stage.
Veronica · 29 October 2025
Agent replied · 28 December 2025
Thank you, Veronica! We're thrilled to hear about your positive experience with our team at Bradford & Howley. Your kind words about our support and communication mean a lot to us. We're glad we could assist you during your sale process. If you need anything in the future, don't hesitate to reach out!
★★★★★ 5/5
GoogleSold my house with the help of Sam Symonds and Ciaran Murphy at B&H and the process couldn’t have been easier. Both were easy to get hold of, answered all my questions and kept me up to date throughout. Would absolutely use them again.
Hannah · 14 April 2023
Agent replied · 10 November 2024
Thank you for the glowing review! We're delighted to hear that Sam and Ciaran provided you with exceptional service during the house sale process. We look forward to assisting you again in the future. Don't hesitate to reach out for any further assistance.
★★★★★ 5/5
GoogleHuge thank you to Ciaran Murphy and Bradford and Hawley! we just moved into our new home and the service we received from Ciaran was profession, supportive and always willing to go the extra mile. Would highly recommend Bradford & Howley and thank you again Ciaran!
GemmaPositiveQuality, Professionalism, Value
Gemma · 12 June 2022
Agent replied · 11 June 2024
Thank you for the nice feedback, Gemma. Thanks again, Ciaran.
★★★★★ 5/5
GoogleI'm looking for an apartment for investment. Ciaran Murphy was extremely helpful and knowledgeable in his recommendations. Ciaran was always efficient in getting back to me and worked hard to make sure our chain went as smoothly as it could. I'd highly recommend this to my friend and neighbour.
QQpilot · 12 June 2022
Agent replied · 11 June 2024
Thank you very much for the 5- star feedback, it's much appreciated. All the best, Ciaran.
★★★★★ 5/5
GooglePaul and the Bradford & Howley team effectively and proactively helped us through our simultaneous purchase and sale. Thanks!
Tibor · 14 February 2026
Agent replied · 14 April 2026
Thank you, Tibor, for your wonderful review! We're thrilled to hear that Paul and the Bradford & Howley team were able to assist you effectively during your simultaneous purchase and sale. Your satisfaction is our priority, and we appreciate your trust in us. If you need anything else in the future, please don't hesitate to reach out!
★★★★★ 5/5
GoogleCiaran Murphy is a professional young man with passion to work. He show up on time and guide me the whole visit with professional knowledge and experience! I am glad that I met him he really help me so much in searching for my dream home! Highly recommend!
Harry · 12 June 2022
Agent replied · 11 June 2024
Thank you for the kind 5- star review, Harry, it's much appreciated. Ciaran.
★★★★★ 5/5
GoogleVery good service. Mark Soanes was excellent in helping develop a sales strategy for our late parents' house and then actioning it!
Robert · 14 April 2024
Agent replied · 10 November 2024
Thank you for your kind words! We are glad to hear that Mark provided excellent service in developing a sales strategy for your late parents' house. We are here to help anytime you need assistance with real estate matters.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
