Every review we hold for the St. Albans office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been so impressed with the team at the Marshalswick office who have been handling the sale of our property. The communication has been fantastic, with regular updates throughout the process. They organised a very successful open day for our house that resulted in five offers and a sale over the asking price. Sam and Ciaran have been so helpful and go above and beyond for their clients - we hugely appreciated Ciaran working late to get the sale wrapped up for us. Everyone at the office has been incredibly professional and we wouldn’t hesitate to recommend them.
Kate · 12 June 2023
Agent replied · 11 June 2024
Thank you for the great 5- star feedback, Kate. We really appreciate you taking the time to post this for us. All the best, Sam & Ciaran.
★★★★★ 5/5
GoogleMyles has been really fantastic in looking after the rental of our property. Was really proactive in the marketing of the property and screening of potential tenants. Was very good at keeping us informed at every step of the process.PositiveResponsiveness, Quality, Professionalism
Big · 12 June 2022
Agent replied · 11 June 2024
Thank you very much for your kind 5- star feedback. I really appreciate you taking the time to post this. Best wishes, Myles.
★★★★★ 5/5
GoogleAlways great communication
A pleasure to deal with
Gilly · 24 March 2026
Agent replied · 14 April 2026
Thank you so much for your kind words, Gilly! We're thrilled to hear that you appreciate our communication. At Bradford & Howley, we strive to make every interaction as pleasant as possible. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleB&H is really a good real estate company I have ever dealt with. Very professional, experienced and helpful agents especially Ciaran Murphy who is extremely communicative and easy to reach to answer any of our questions at all times. Highly recommend.
Man · 12 June 2022
Agent replied · 11 June 2024
Thanks so much for the kind feedback Mr Au, I really appreciate you taking the time to post this for me. Best wishes, Ciaran.
★★★★★ 5/5
GoogleLots of options to choose from but so glad I chose Bradford and Howley at Marshalswick ! From the initial meeting at the retirement complex, with an honest view of what to expect and how long it might take to sell, to the completed sale of the flat we were updated regularly about the viewings/offers and everything else related to the sale, both in the office and by phone/email. Had good contact with all the team but especially with Sam Symonds, Ciaran Murphy and Louise Bishop - thanks for all your assistance.
Would I use Bradford and Howley (Marshalswick) again ? Absolutely - recommend highly
Sylvia · 14 April 2023
Agent replied · 10 November 2024
Thank you for your kind words and recommendation! We are thrilled to hear about your positive experience with our team, especially with Sam, Ciaran, and Louise. We aim to keep our clients informed every step of the way. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleThe service provided by Bradford & Howley was excellent.
We dealt with Ciaran Murphy and Sam Symonds (Marshalswick office) throughout the process. Both Ciaran and Sam were always polite, professional, and very helpful, answering all our queries promptly.
Highly recommended!
Zuzana · 12 June 2022
Agent replied · 11 June 2024
We really appreciate you taking the time to post the 5- star feedback for us, Zuzana. Wishing you all the best, Ciaran & Sam.
★★★★★ 5/5
GoogleWe had the feeling from day one that Gareth and his team were working in our best interest, the information they provided helped us to maximise the selling price and helped the transaction proceed quickly to exchange and completion. Well done and thank you.PositiveProfessionalism
Mike · 25 August 2021
Agent replied · 10 November 2024
Thank you for your kind words! We always strive to work in our clients' best interests and provide valuable information. We are thrilled to hear that we could help maximize the selling price and facilitate a quick transaction. It was a pleasure working with you. Thank you for choosing us.
★★★★★ 5/5
GoogleVery professional and excellent communication cannot fault Paul who I dealt with mostly in the Marshalswick office.
Mark · 7 December 2025
Agent replied · 28 December 2025
Thank you, Mark! We're thrilled to hear about your positive experience with Paul at our Marshalswick office. Our team strives for professionalism and clear communication, and it's wonderful to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleWe bought and sold through Bradford & Howley in 2019 and were extremely happy with the service we received from everyone in the Marshalswick office.
Gareth and the team were highly knowledgeable, extremely responsive and very patient with all of our questions and requests.
Would highly recommend.
David · 12 June 2020
Agent replied · 10 November 2024
Thank you for your glowing review! We're thrilled to hear you had a positive experience with our team at the Marshalswick office. We take pride in our knowledge, responsiveness, and patience. If you need anything in the future, don't hesitate to reach out. We appreciate your recommendation!
★★★★★ 5/5
GoogleI am extremely grateful to my property agent for their exceptional service and dedication in helping me find and purchase my property fulfilling all our requirements and budget, their professionalism are remarkable.
Bob · 11 June 2025
Agent replied · 14 April 2026
Thank you so much for your kind words, Bob! We're thrilled to hear that our agent was able to meet all your requirements and help you find the perfect property. Your satisfaction is our top priority, and we appreciate your trust in Bradford & Howley. Congratulations on your new home!
★★★★★ 5/5
GooglePurchase viewing - Ciaran Murphy was welcoming, patient, friendly, polite, enthusiastic, professional, knowledgeable and well prepared with paper copies with full itinerary of property. Would definitely recommend and not hesitate to contact again.PositiveResponsiveness, Professionalism
WXYZ · 25 August 2022
Agent replied · 11 June 2024
Thanks so much for the 5- star feedback, Yee, I really appreciate it. All the best, Ciaran.
★★★★★ 5/5
GoogleJust moved into our new home and Ciaran Murphy was a great help, always professional, hard working, polite and pleasure to have him as our estate agent. Would highly recommend Bradford & Howley and thank you again Ciaran!
JamiePositiveQuality, Professionalism, Value
Jamie · 25 August 2021
Agent replied · 11 June 2024
Thanks very much for the 5- star feedback, Jamie. Much appreciated. Ciaran.
★★★★★ 5/5
GoogleSam has been fantastic throughout my selling process, which as everyone knows can be a stressful time, he has been easy to speak to, reassuring, remaining professional throughout the process. I would not hesitate to recommend Bradford & Howley.PositiveResponsiveness, Quality, Professionalism, Value
Sian · 12 June 2021
Agent replied · 10 November 2024
Thank you so much for your kind words! We strive to make the selling process as stress-free as possible for our clients. We appreciate your recommendation and are always here to help. Looking forward to working with you again in the future.
★★★★★ 5/5
GoogleBradford and Howley listened to our requirements, provided a personal and professional service. Special thanks to Becky, Sam and Ciaran. We really appreciate all their time and consideration, we can't recommend them highly enough.PositiveResponsiveness
JK · 14 June 2022
Agent replied · 13 June 2024
Thank you for the amazing 5- star feedback, we really appreciate you taking the time to post the review. Thank you again, Becky, Sam & Ciaran.
★★★★★ 5/5
GoogleI couldn’t have asked for a better service!
Ciaran and Sam have been amazing and very professional throughout.
I highly recommend these guys and Bradford & Howley to everyone
Thank you so much
Pembe
Pembe · 12 June 2022
Agent replied · 11 June 2024
Thank you so much for your 5- star feedback, Pembe, Sam & I really appreciate you posting this for us - we've enjoyed helping you secure your new family home! Best wishes, Ciaran & Sam.
★★★★★ 5/5
GoogleWe were assisted by Ciaran Murphy for our recent house purchase. We met Ciaran at a house viewing and we discussed what house and area we were looking for in St Albans. He informed us he knew of one coming onto the market shortly that may be suitable. In the weeks to follow he kept us informed of when the house would come onto the market and sent us the details, once confirmed. We were offered first viewings due to our interest and we were able to approach Ciaran with a same day offer. Ciaran managed the whole process smoothly and with great professionalism. I have recommended the agency to friends and family based on our good experience.PositiveResponsiveness, Professionalism
Brigid · 25 August 2022
Agent replied · 11 June 2024
Thank you for the lovely 5- star feedback Brigid, it's much appreciated. Thanks again, Ciaran.
★★★★★ 5/5
GoogleI went into the Bradford & Howley and it was promising to see all the estate agents busy with customers. I saw Ciaran who helped me work out a realistic idea of what I could afford within my budget and took his time to go through the houses within my budget that matched what I was looking for in my new house. Ciaran had me booked in for viewings really quickly and has been very responsive to all my questions and made himself available whenever I needed him. Could not recommend Bradford & Howley enough and am extremely happy with the service Ciaran provided me.PositiveResponsiveness, Professionalism
Abigail · 25 August 2022
Agent replied · 11 June 2024
Thank you for your kind 5- star feedback, Abigail, it's much appreciated. Thanks again, Ciaran.
★★★★★ 5/5
GoogleA refreshingly different estate agent.
A very relaxed, professional way of dealing with their Customers and always there to help.
Our house was sold quickly and efficiently, with very little upheaval and fuss.
Thank you to Sam and his team.PositiveProfessionalism
Michael · 12 June 2021
Agent replied · 10 November 2024
Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Our team strives to provide a relaxed and professional service, and we're glad we could help sell your house quickly and efficiently. We appreciate your feedback and support!
★★★★★ 5/5
GoogleThankyou Kerry and Cairen - a real pleasure working with you both, appreciate all your help
Luke · 29 October 2025
Agent replied · 28 December 2025
Thank you, Luke! We're thrilled to hear you had a great experience with Kerry and Cairen. Your appreciation means a lot to us. If you need anything else, feel free to reach out!
★★★★★ 5/5
GoogleThe team in Marshalswick are doing a wonderful job of helping us sell. Ciaran Murphy has been professional and great at walking us through the process. Cant recommend highly enough. Thank youPositiveQuality, Professionalism
Morgan · 12 June 2022
Agent replied · 11 June 2024
Thank you very much for your 5- star feedback Morgan, we really appreciate you taking the time to post this. Best wishes, the team at Marshalswick.
★★★★★ 5/5
GoogleI wanted to thank you, Kerry, for your outstanding support in helping me find the right property. Your dedication and expertise made the process so much easier, and I truly appreciate all your efforts.
Chan · 14 April 2025
Agent replied · 23 October 2024
Thanks very much for the kind review Chan! Kind regards, B&H :-)
★★★★★ 5/5
GoogleI would like say Ciaran Murphy and Sam Symonds have handled this sale impeccably. I could not have asked for any more from the or the office staff.
Many thanks
Andy Eames
Andy · 12 June 2022
Agent replied · 11 June 2024
Thank you for the great 5- star feedback, Andy, Sam and I are really grateful for this. We wish you all the best. Thanks again, Ciaran & Sam.
★★★★★ 5/5
GoogleWell, what a refreshing change to bring Bradford & Howley on board when deciding to put our cherished house up for sale. After initially dealing with two other local Estate Agents who did not impress us, we took the best step in contacting the B & H Marshalswick Office who have been amazing.
Our first port of call was young Sam Symonds who has guided my wife and me through all the pitfalls etc. Coming a close second is even younger Ciaran Murphy who is always helpful. We understand Mandy will also be there to guide us, which is nice and a nod to Nick for the wonderful pictures he took of our home. Looked so good, I nearly put an offer in myself. All in all, positivity to date. Fingers crossed for a snag-free completion.
Jim · 12 June 2022
Agent replied · 11 June 2024
Thank you for the great 5- star review Mr Burgess, we really appreciate you taking the time to post this for us. Best wishes, the team at Marshalswick.
★★★★★ 5/5
GoogleI have received an excellent service from Bradford & Howley.
Sam Symonds impressed me from the outset and has been very helpful in providing excellent advice with regular updates. Ciaran Murphy who handled the sale in the later stages has been a pleasure to deal with. He comes across as very personable and kept me updated with viewings, feedback etc and was very professional at all times. The ongoing sales progression has also been handled very efficiently.
I would not hesitate to use Bradford & Howley again.PositiveResponsiveness, Quality, Professionalism, Value
D · 12 June 2022
Agent replied · 11 June 2024
Thank you for your lovely 5- star comments Doreen, we really appreciate you taking the time to post this for us. Thanks again, Sam & Ciaran.
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