Every review we hold for the St. Albans office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFriendly and very helpful service which facilitated a purchase that involved sourcing a mortgage for an 85 year old!
Brian · 11 May 2026
Agent replied · 11 October 2026
Thank you, Brian, for your wonderful review! We're thrilled to hear that you found our service friendly and helpful, especially when sourcing a mortgage for your 85-year-old client. At Bradford & Howley, we strive to make every purchase as smooth and enjoyable as possible. Your feedback motivates us to keep delivering exceptional service. We appreciate your trust in us and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleA great team at Marshalswick branch did a fantastic job on the sale of my house and my ongoing purchase, lead by manager Gareth who remained positive, professional and showed great understanding - thank you all. A HUGE thanks to Mandy whos communication and tireless work made it happen for us all during what has been the toughest times right now - you are amazing!PositiveResponsiveness, Quality, Professionalism, Value
John · 25 August 2020
Agent replied · 10 November 2024
Thank you so much for your kind words! We are thrilled to hear about your positive experience with our team, especially Gareth and Mandy. We are dedicated to providing excellent service, and we appreciate your feedback. We look forward to assisting you in the future with the same level of professionalism and support.
★★★★★ 5/5
GoogleHad a very good experience with these guys . Had a property that was hard to sell . They were very patient and nothing was ever to much trouble . Oliver and Gareth kept us informed of any news very quickly and always replied to my emails and phone calls straight away. They eventually sold our property and after service was very smooth. Thanks again guys . Carole
David · 12 June 2020
Agent replied · 10 November 2024
Thank you so much Carole for your kind words! We are thrilled to hear about your positive experience with Oliver and Gareth. We always strive to provide top-notch service and are delighted that we were able to help sell your property smoothly. Your satisfaction means the world to us!
★★★★★ 5/5
GoogleStaff were courteous and helpful throughout our whole property sales process, at this Marshalswick branch. We were in direct contact with a number of staff and each had time for our questions and always kept us updated, from property viewings, to the sales process. Including Mark and Kerry. Very happy client, thank you. 👍🙂 …
Daniel · 24 May 2025
Agent replied · 14 April 2026
Thank you, Daniel J, for your fantastic review! We're thrilled to hear that our team, including Mark and Kerry, provided you with courteous and helpful service throughout your property sales process. Keeping our clients updated and addressing their questions is our top priority. We're glad to have made your experience a positive one. Thank you for choosing Bradford & Howley! 👍🙂
★★★★★ 5/5
GoogleThanks Wendy Russell for the house viewings, very professional!
Ashraf · 14 April 2025
Agent replied · 10 November 2024
Thank you, Wendy Russell, for your kind words! We strive to provide a professional experience for all our clients during house viewings. We appreciate your feedback!
★★★★★ 2/5
GoogleWe regret using B&H to sell our house and would not use them again.
They get two stars only because they are efficient and effective at the sales side but their sales progression was terrible. They made the whole process difficult and stressful and dealing with them was a horrible experience we would not want to repeat
they followed this up and knew exactly who we were, still wouldnt trust them to either buy or sell a house ever again
Guy · 14 April 2024
Agent replied · 11 June 2024
Dear Guy, thank you for your recent feedback. We've taken a closer look into your comments and are trying to locate your profile on our database but we're having no such luck. Please could you kindly send the team an email to the following address - marshalswick@bradfordandhowley.com Regards.
★★★★★ 5/5
GoogleI just walk in at marshalwick office with no clue on house letting in the UK since I have just arrived. I also helped by Ciaran Murphy. He is more than good. Now am going to view the first property with the help of him. Very helpful
Judith · 14 April 2023
Agent replied · 10 November 2024
Thank you for sharing your experience! We're delighted to hear that Ciaran provided excellent service in guiding you through house letting. We're excited for your property viewing and look forward to assisting you further. Welcome to the UK!
★★★★★ 5/5
GoogleBradford and Howley were a pleasure to work with. Very friendly and helpful when needed!
Emma · 11 May 2026
Agent replied · 11 October 2026
Thank you, Emma, for your wonderful review! We're thrilled to hear that you had a great experience working with Bradford and Howley. Our team strives to provide friendly and helpful service, and your feedback truly motivates us. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleGreat service from Mark Soanes and the team.
Krishna · 14 April 2025
Agent replied · 24 August 2024
Thanks for the review :-) Kind regards, B&H
★★★★★ 5/5
GoogleWe’d like to thank the team at Bradford & Howley (Marshalswick office) for their excellent service, from the initial house visit to the contract follow-up. They responded promptly, understood our needs, and never engaged in hard selling or provided misleading information. Highly recommended.
Carmen · 30 August 2025
Agent replied · 12 August 2025
Thank you for your kind words! We are delighted to hear about your positive experience with Kerry. We will make sure to pass on your feedback to her. If you need any further assistance, feel free to reach out. We are here to help!
★★★★★ 5/5
GoogleCiaran was a delight to deal with during our property search. Always very professional and up to speed on each of the properties we viewed with an appetite to help us find our dream home. Extremely knowledgeable about the area and very personable!
Sarah · 12 June 2023
Agent replied · 11 June 2024
Thank you for taking the time to post the 5- star feedback for me, Sarah. It’s been a pleasure helping you within your local St Albans property search. I wish you all the best. Ciaran Murphy
★★★★★ 5/5
GoogleThe service I have received from Ciaran Murphy at the Marshalswick office St Albans has been outstanding.
He listened and took note on what property I was and wasn’t looking for, he has given clear communication throughout, always replied promptly to any queries I have had and all done extremely professionally and knowledgeably.
Katie · 12 June 2022
Agent replied · 11 June 2024
Thanks so much for your great feedback, Katie, it's been a pleasure helping you with your local property search. Best wishes, Ciaran.
★★★★★ 5/5
GoogleThank you to all the team at Bradford & Howley for all your help and support during our sale process. Everyone was extremely pleasant and helpful and we were kept well informed at every stage.
Veronica · 29 October 2025
Agent replied · 28 December 2025
Thank you, Veronica! We're thrilled to hear about your positive experience with our team at Bradford & Howley. Your kind words about our support and communication mean a lot to us. We're glad we could assist you during your sale process. If you need anything in the future, don't hesitate to reach out!
★★★★★ 5/5
GoogleSold my house with the help of Sam Symonds and Ciaran Murphy at B&H and the process couldn’t have been easier. Both were easy to get hold of, answered all my questions and kept me up to date throughout. Would absolutely use them again.
Hannah · 14 April 2023
Agent replied · 10 November 2024
Thank you for the glowing review! We're delighted to hear that Sam and Ciaran provided you with exceptional service during the house sale process. We look forward to assisting you again in the future. Don't hesitate to reach out for any further assistance.
★★★★★ 5/5
GoogleHuge thank you to Ciaran Murphy and Bradford and Hawley! we just moved into our new home and the service we received from Ciaran was profession, supportive and always willing to go the extra mile. Would highly recommend Bradford & Howley and thank you again Ciaran!
GemmaPositiveQuality, Professionalism, Value
Gemma · 12 June 2022
Agent replied · 11 June 2024
Thank you for the nice feedback, Gemma. Thanks again, Ciaran.
★★★★★ 5/5
GoogleI'm looking for an apartment for investment. Ciaran Murphy was extremely helpful and knowledgeable in his recommendations. Ciaran was always efficient in getting back to me and worked hard to make sure our chain went as smoothly as it could. I'd highly recommend this to my friend and neighbour.
QQpilot · 12 June 2022
Agent replied · 11 June 2024
Thank you very much for the 5- star feedback, it's much appreciated. All the best, Ciaran.
★★★★★ 5/5
GooglePaul and the Bradford & Howley team effectively and proactively helped us through our simultaneous purchase and sale. Thanks!
Tibor · 14 February 2026
Agent replied · 14 April 2026
Thank you, Tibor, for your wonderful review! We're thrilled to hear that Paul and the Bradford & Howley team were able to assist you effectively during your simultaneous purchase and sale. Your satisfaction is our priority, and we appreciate your trust in us. If you need anything else in the future, please don't hesitate to reach out!
★★★★★ 5/5
GoogleCiaran Murphy is a professional young man with passion to work. He show up on time and guide me the whole visit with professional knowledge and experience! I am glad that I met him he really help me so much in searching for my dream home! Highly recommend!
Harry · 12 June 2022
Agent replied · 11 June 2024
Thank you for the kind 5- star review, Harry, it's much appreciated. Ciaran.
★★★★★ 5/5
GoogleVery good service. Mark Soanes was excellent in helping develop a sales strategy for our late parents' house and then actioning it!
Robert · 14 April 2024
Agent replied · 10 November 2024
Thank you for your kind words! We are glad to hear that Mark provided excellent service in developing a sales strategy for your late parents' house. We are here to help anytime you need assistance with real estate matters.
★★★★★ 5/5
GoogleBradford & Howley, specifically Ciaran at the Marshalswick office, was a delight to work with during buying our house in early 2022. Ciaran listened to our requests and was a superb communicator throughout the process, making our lives that little bit easier. Thank you Ciaran!!
Beulah · 12 June 2022
Agent replied · 11 June 2024
Thank you very much for your amazing 5- star feedback Beulah, I really appreciate you taking the time to post this for me. I wish you all the best, Ciaran.
★★★★★ 5/5
GoogleFriendly and professional estate agents who always get back to us super quickly. Sam Symonds & Ciaran Murphy have made our first home purchase really smooth and easy so far. Ciaran was so friendly and patient at our viewing - which we really appreciate.PositiveResponsiveness, Professionalism
Amy · 12 June 2022
Agent replied · 10 November 2024
Thank you for your kind words! We're glad to hear that Sam and Ciaran provided excellent service during your first home purchase. We strive to make the process smooth and enjoyable for all our clients. If you need anything else, feel free to reach out to us!
★★★★★ 5/5
GoogleExcellent service all round. Mark Soanes really understands the local market, is attentive and thorough and has a very good team supporting him. We received numerous offers, after only two days of viewing, all at or above the marketed price of the house. Very impressive.
Lesley · 14 April 2025
Agent replied · 10 November 2024
Thank you for the glowing review! We're thrilled to hear about your positive experience with Mark and the team. We strive to deliver exceptional service and results for our clients. If you ever need assistance in the future, feel free to reach out. We appreciate your feedback!
★★★★★ 5/5
GoogleExcellent service, I purchased a property through Kerry and the whole process was very diligent and high quality. It was a completely different service to my own estate agent, I will certainly be using Bradford & Howley when I come to sell my home again!
Elliot · 14 April 2025
Agent replied · 24 August 2024
Thanks for the review Elliot :-) Much appreciated, Kind regards, B&H
★★★★★ 5/5
GoogleAn excellent service from start to finish by the team of Ciaran Murphy, Sam Symonds and Louise Bishop. Everything was explained clearly and professionally. We were impressed and will definitely use Bradford and Howley again.
Yypp · 14 April 2023
Agent replied · 10 November 2024
Thank you for your kind words! Ciaran, Sam, and Louise will be thrilled to hear about your positive experience. We look forward to assisting you again in the future. Let us know if there's anything else we can help with!
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