Trusted Agent profile · St. Albans

Bradford and Howley St. Albans reviews

★★★★★ Excellent

243 reviews across 2 platforms

5 The Quadrant, Marshalswick, St. Albans, AL4 9RA

Bradford and Howley's office in St. Albans, at 5 The Quadrant, is rated 5.0 out of 5 across 243 reviews on two platforms, including 242 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards, one of two awards Bradford and Howley won in 2026.

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5.0 / 5

242

Reviews on Google

This office

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1

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bradford and Howley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the St. Albans office, from every platform, shown as written. First names only.

5/5

Google

Fantastic service and communication, nothing i felt i asked has been a problem. Made me feel very relaxed.

Vanessa · 14 April 2025

Agent replied · 24 August 2024

Thanks for the review Vanessa, Kind regards B&H :-)

5/5

Google

It was an absolute pleasure to have met Ciaran Murphy. He was very helpful and knowledgeable in every respect. As a prospective buyer, he has helped us to gain an understanding of the local area, always been very professional and put our minds at ease about a process that can be very stressful. A true professional!

Habil · 14 April 2023

Agent replied · 10 November 2024

Thank you for your kind words! We're thrilled to hear about your positive experience with Ciaran Murphy. Providing excellent service and local expertise is our top priority. If you have any more questions or need further assistance, feel free to reach out anytime!

5/5

Google

Best estate agents in Marshalwick area. We found Ciaran Murphy and Sam Symonds to be professional and friendly. We had a lot of questions around a purchase they were crystal clear in their answers and to the point. Would definitely recommend them if you are looking to buy or sell a property in Marshalwick.

Yesh · 12 June 2023

Agent replied · 11 June 2024

Thank you for the 5- star comments, Yesh, we really appreciate you posting such nice feedback for us. All the best, Ciaran & Sam.

5/5

Google

Ciaran is helpful and very approachable. Active listener. I had a good experience with his service.

Kenny · 12 June 2022

Agent replied · 11 June 2024

Thanks so much for your 5- star feedback, Kenny. Best wishes, Ciaran.

5/5

Google

We have been delighted with the service and quality from Bradford & Howley. Would thoroughly recommend them.

Bob · 14 April 2025

Agent replied · 24 August 2024

Thank you for the review Bob, much appreciated, Kind regards, B&H :-)

5/5

Google

Very helpful always kept me informed about how the sale was progressing. Very friendly, would recommend them

Philip · 14 April 2025

Agent replied · 11 January 2025

Thank you for your kind words! We always strive to keep our clients informed and provide a friendly service. We appreciate your recommendation and look forward to assisting you again in the future.

5/5

Google

Mr Ciaran Murphy is very friendly, polite and efficient. His professional advice is much helpful.

Kinson · 12 June 2022

Agent replied · 10 November 2024

Thank you for your kind words! We strive to provide friendly and efficient service, and we're glad our professional advice was helpful to you. If you have any more questions or need further assistance, feel free to reach out to us anytime.

5/5

Google

My husband and I meet Ciaran at Marshalswick office where he was very polite and knowledgable he took the details of the house we were selling and was very informative about the surrounding area he is always polite and helpful when speaking to him and also acknowledge us when he sees us outside the office Mrs and Mr LynchPositiveResponsiveness, Quality, Professionalism

Christina · 25 August 2022

Agent replied · 11 June 2024

Thank you very much for the lovely 5- star comments Christina, I really appreciate you taking the time to post this for me. Best wishes, Ciaran.

5/5

Google

Gareth, Sam and Mandy were diligent and proactive throughout my sale and purchase. Would not hesitate to use again.PositiveResponsiveness, Professionalism

Lee · 25 August 2021

Agent replied · 10 November 2024

Thank you for your kind words! We're thrilled to hear about your positive experience with Gareth, Sam, and Mandy. We look forward to working with you again in the future!

5/5

Google

I’m really very appreciated of Kerry and Mark as my Key Contacts. Highly recommended.

Kaka22 · 14 April 2025

Agent replied · 10 November 2024

Thank you so much for your kind words! Kerry and Mark are truly valuable members of our team. We're thrilled to hear about your positive experience and appreciate your recommendation. Let us know if there's anything else we can do for you!

5/5

Google

We recently purchased our first home which was marketed by Bradford & Howley. We have been thoroughly impressed with them - from the lovely people showing us round a number of properties, Gareth for handling the price negotiations with refreshing honesty and Mandy for just being brilliant guiding us through to completion, especially during COVID. I'd thoroughly recommend them and will not hesitate to use them again.

Nick · 12 June 2021

Agent replied · 10 November 2024

Thank you for the kind words! We are thrilled to hear about your positive experience with Bradford & Howley. We take pride in our team's dedication to providing excellent service, especially during challenging times like COVID. We look forward to helping you again in the future. Enjoy your new home!

5/5

Google

Buying property is notoriously painful but I have nothing but praise for Mark and Kerry for staying in touch, responding to emails and phone calls and generally keeping all the plates spinning through to completion. Thanks both!

Tanya · 14 April 2024

Agent replied · 10 November 2024

Thank you for the glowing review! We strive to make the property buying process as smooth as possible. We appreciate your kind words and are here for any future real estate needs you may have. Congratulations on your new property!

5/5

Google

I recently went into Bradford & Howley and was approached by Ciaran Murphy as soon as I stepped into the agency. He was very friendly, helpful and easy to talk to. Ciaran helped me with my query and I will definitely be encouraged should I require their services again in the future. Great local company. Thank you. LisaPositiveResponsiveness, Professionalism

Lisa · 12 June 2022

Agent replied · 11 June 2024

Thank you very much for your kind 5- star feedback Lisa, I really appreciate you taking the time to post the review for me. Best wishes, Ciaran.

5/5

Google

Ciaran was super helpful. Fantastic bunch of people, highly recommended!

Shiv · 12 June 2022

Agent replied · 11 June 2024

Thank you very much for your kind 5- star feedback Shiv, I really appreciate you taking the time to place this up for me. Best wishes, Ciaran.

5/5

Google

Much appreciated to the negotiator Ciaran Murphy who provided a very good experience to me from booking a viewing house, offer giving and sale agreed. The whole process is smooth and lovely. He works out and replies me promptly. I will refer my friend to find him for buying and selling house for sure. Thanks againPositiveResponsiveness, Quality, Professionalism

A · 12 June 2022

Agent replied · 11 June 2024

Thank you for the 5- star feedback Amy, I really appreciate it. Thanks, Ciaran.

5/5

Google

professional, helpful and very quick respond by Sam and his team. Definitely recommend Bradford & Howley.

Karl · 12 June 2021

Agent replied · 10 November 2024

Thank you for your kind words! We are thrilled to hear that you had a positive experience with Sam and our team. We appreciate your recommendation and look forward to serving you again in the future.

5/5

Google

Very professional service by Sam and his team. Definitely recommend Bradford & Howley.PositiveResponsiveness, Quality, Professionalism

Peepeelia · 12 June 2021

Agent replied · 10 November 2024

Thank you for your kind words! We're thrilled to hear that you had a great experience with Sam and the team. We appreciate your recommendation and look forward to serving you again in the future!

5/5

Google

So I far I have had great experience searching with both branches, all the staff of this agency are very professional .It was pleasure dealing with Ciaran he is very responsive person and has lot of knowledge about the area.He goes out of way for clients to accommodate their requirements and schedules.PositiveProfessionalism

A · 23 November 2022

Agent replied · 22 November 2024

Thank you very much for the amazing feedback, Avijit, it's much appreciated. Best wishes, the team at Marshalswick.

5/5

Google

We used Bradford and Howley in the past to buy and sell our properties. As the previous experience was good, we have decided to use their services again. Sam valued our house a few weeks ago and really took his time helped us understand the …

G · 14 April 2023

Agent replied · 10 November 2024

Thank you for your kind words! We are thrilled to hear about your positive experience with our team members, Sam and Ciaran. Providing excellent communication, transparency, and support is our top priority. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing Bradford and Howley again!

5/5

Google

My wife found B&H great to deal with. The staff are efficient, friendly, helpful and knowledgeable, always acted promptly and provided a good flow of information and feedback at all times.

Chris · 14 April 2024

Agent replied · 14 April 2026

Thank you for sharing your positive experience! We strive to provide excellent customer service and are glad to hear that your wife found our staff efficient, friendly, and knowledgeable. We look forward to serving you both again in the future!

5/5

Google

Delighted with the service and the quality

Sheena · 14 April 2025

Agent replied · 24 August 2024

Thanks for the review Sheena, kind regards, B&H :-)

5/5

Google

The whole team at Bradford and howley Marshalswick are genuinely helpful and lovely! They went above and beyond with the sale of our property, I spoke a lot with Ciaran and he was always so friendly. Will definitely be using Bradford and Howley in future because of the excellent customer service. Thank you!PositiveProfessionalism

Tessa · 12 June 2022

Agent replied · 11 June 2024

Thank you for the amazing comments Tessa, we really appreciate your 5- star feedback. Best wishes, Ciaran & Sam.

5/5

Google

Ciaran toured the properties we were interested in with us and was the perfect mix of properly informed professional and friendly. The team (for Ciaran, Louise and Sam) are very efficient, great communicators and prompt in handling queries and I couldn’t recommend them more.

B · 14 April 2023

Agent replied · 10 November 2024

Thank you for your kind words! We're delighted to hear you had a positive experience with Ciaran, Louise, and Sam. We strive to provide top-notch service and make the process as smooth as possible. If you need anything in the future, feel free to reach out.

5/5

Google

Definitely 5 star service from start to finish. Sam and Ciaran have been completely professional throughout with great communication and feedback on viewings and while offers were proceeding. We needed a fast sale and they have delivered - we highly recommend them.

Rachel · 12 June 2023

Agent replied · 11 June 2024

Thank you for your 5- star feedback, Rachel. We really appreciate you taking the time to post this for us. Best wishes, Sam & Ciaran.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bradford and Howley's Google reviews

Questions about Bradford and Howley St. Albans

Has Bradford and Howley won any awards?

Yes. In The Trusted Agent 2026 awards: Bradford and Howley, St. Albans won Gold; Bradford and Howley, Harpenden won Gold.

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