Trusted Agent profile · St. Albans
★★★★★
243 reviews across 2 platforms
5 The Quadrant, Marshalswick, St. Albans, AL4 9RA
Bradford and Howley's office in St. Albans, at 5 The Quadrant, is rated 5.0 out of 5 across 243 reviews on two platforms, including 242 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards, one of two awards Bradford and Howley won in 2026.
The Trusted Agent 2026 results for Bradford and Howley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the St. Albans office, from every platform, shown as written. First names only.
5/5
GoogleSo I far I have had great experience searching with both branches, all the staff of this agency are very professional .It was pleasure dealing with Ciaran he is very responsive person and has lot of knowledge about the area.He goes out of way for clients to accommodate their requirements and schedules.PositiveProfessionalism
Thank you very much for the amazing feedback, Avijit, it's much appreciated. Best wishes, the team at Marshalswick.
5/5
GoogleA huge thanks to the team at Bradford & Howley,Marshalswick who sold our house within a week 😁. It's been pleasant and easy process throughout, everyone is really professional but so friendly. I can't recommend them enough and wouldn't go anywhere else. …
Thank you for the glowing review! We're thrilled to hear about your positive experience with our team. We strive to provide a professional yet friendly service, and we're delighted that we could sell your house quickly. Your recommendation means a lot to us!
5/5
GoogleCiaran Murphy & Sam Symonds recently dealt with the sale of our property. They were an absolute pleasure to work with throughout, always sticking to agreed times to call and update and ultimately securing us an offer on our property above the asking price. I wouldn’t hesitate to use them again.
Thanks so much for the 5- star review, Rachel. Sam & I really appreciate this. It's been a pleasure working with you so far. Best wishes, Ciaran & Sam.
5/5
TrustpilotGreat Customer Service
We used Bradford and Howley in the past to buy and sell our properties. As the previous experience was good, we have decided to use their services again. Sam valued our house a few weeks ago and really took his time helped us understand the housing market at the time and listened what we were looking for. When we put our house on the market Ciaran took over to arrange appointments and viewings. He was in touch with us regularly to arrange viewings and passed on a lot of feed back. Our home had multiple offers within 3 weeks, we have already accepted an offer we are happy with. Throughout the process we have appreciated a very good level of communication and transparency which is very important for us. Thank you very much for all your help so far!
5/5
GoogleCiaran Murphy very polite and helpful full of knowledge. All the staff are ready to help you when you call or pop in to the office. When they do the viewings of the property left all tidy no mess on the floors
Thank you for your kind words, Ciaran Murphy and our team strive to provide exceptional service. We're delighted to hear about your positive experience with us. Keeping the property tidy during viewings is a top priority for us. We look forward to assisting you further in the future.
5/5
GoogleWe found Ciaran Murphy to be both professional and very attentive. He has put us at ease throughout the process so far and ensures we are kept fully up to date. He’s punctual and always responds when he says he will. He is a real asset to Bradford and Howley.
Thank you very much for your kind 5- star feedback, Spencer, it's been great working with you so far. Ciaran.
5/5
GoogleCiaran Murphy and Sam Symonds have been incredibly helpful in our search for a property. They respond very promptly and keep us informed every step of the way. I cannot praise them highly enough for their amazing professional advice and care.
Thank you for your kind words! Ciaran Murphy and Sam Symonds are dedicated to providing exceptional service. We aim to keep you informed and offer professional advice every step of the way. Your feedback is truly appreciated!
5/5
GoogleWe viewed several properties with Bradford and Howley in the recent months. They were really helpful and arranging viewings were always nice and easy. Our main contact was Ciaran Murphy who showed us around several properties, he was very …
Thank you for your wonderful feedback! We're delighted to hear about your positive experience with Ciaran and our team. We strive to provide knowledgeable and professional service to all our clients. Should you decide to sell in the future, we would be honored to assist you. Thank you for considering Bradford and Howley!
5/5
GoogleCiaran Murphy at Bradford & Howley was very helpful and friendly with assisting us in our search for a new home and very efficient with following up on documentation etc once our offer had been accepted.
Thank you for the kind 5- star comments, Lorraine, it's much appreciated and has been a pleasure helping you secure your new home here in St Albans. Kind regards, Ciaran.
5/5
GoogleGreat customer service, always helpful and professional. We would particularly like to thank Sam and Ciaran for their help and impeccable service throughout our property search and purchase. Thank you!
5/5
GoogleI have recently sold a property with Bradford and Howley (Marshalswick Branch) and I can’t fault the service that I have received. From the moment I asked them to represent my property to the moment of completion, I have had excellent communication from Gareth, Oliver and Mandy. I thoroughly recommend their professional and efficient service.
Thank you for sharing your experience! We're thrilled to hear that Gareth, Oliver, and Mandy provided excellent communication throughout the process. It was a pleasure working with you, and we appreciate your recommendation. If you ever need assistance in the future, feel free to reach out.
5/5
GoogleJust sold my home with Bradford & Howley. They managed to get me an asking price offer on the initial open day but the real difference was the support I received from Mandy during the sales process interrupted by COVID! She was with me every step of the way!PositiveResponsiveness, Professionalism
Thank you for choosing Bradford & Howley! We are thrilled to hear about your positive experience with Mandy. Providing exceptional support, especially during challenging times, is our priority. We appreciate your kind words and wish you all the best in your new home!
5/5
GoogleExcellent service provided by the team at The Quadrant. The house was well marketed and sold within a few weeks. We were given a very professional service and we were always kept up to date. We were recommended to this estate agent and this recommendation will carry on! Highly recommend. A very satisfied customer!
Thank you for your glowing review! We are thrilled to hear that you had an excellent experience with our team at The Quadrant. We pride ourselves on providing professional and effective service. Your recommendation means a lot to us, and we look forward to assisting you in the future. Thank you for choosing us!
5/5
Googlethx Howard. He tried his best to assist me for renting a flat with a quick and quality response.
Thank you for your kind words! We are thrilled to hear that Howard provided you with quick and quality assistance. We are here to help with all your future rental needs. Feel free to reach out anytime!
5/5
GoogleGreat, friendly and professional service from both Ciaran Murphy and Sam Symonds. Ciaran’s tenacious approach and hard work helped us to secure the right buyer. I would like to thank them both for all their efforts and continued support. Great team work!
Thank you so much for your 5- star review Andrea, this means a lot to Sam & I. Best wishes, Ciaran & Sam.
5/5
GoogleThe agent works so face and responsibility. I feel satisfied on their service. This is a happy experience.
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our agent. Your satisfaction is our top priority, and we look forward to serving you again in the future.
5/5
GoogleBradford & Howley helped me to sell my house in 3 weeks. Just like what they have predicted. I would highly recommend this place, because selling my house was very smooth and painless experience. They are very organized with your sell, always know the progress. They are very friendly and professional.
Thank you for recommending us! We're thrilled to hear that you had a smooth and painless experience selling your house with us. Our team takes pride in being organized, friendly, and professional. If you ever need our services again, don't hesitate to reach out!
5/5
GoogleWe were happy with Sam and Ciran’s help . They kept in touch with us all through the process. If we will need their services again we will contact them for sure!
Thank you for the kind words! We are delighted to hear that Sam and Ciran provided you with excellent service. We look forward to the opportunity to assist you again in the future. Feel free to reach out anytime you need our help!
5/5
GoogleI AM VERY HAPPY WITH THE SERVICE THAT I HAVE RECIEVED FROM BRADFORD AND HOWLEY ,AND I HAVE WORKED CLOSELY ON A COUPLE OF OCCASIONS WITH THEIR SALES TEAM NEGOTIATOR CIARAN MURPHY WHO I FOUND TO BE VERY PROFESSIONAL THANKS GEORGE CUFFPositiveResponsiveness, Quality, Professionalism, Value
Thank you, George! We're delighted to hear that you had a positive experience with our sales team negotiator, Ciaran Murphy. We strive to provide exceptional service, and we appreciate your feedback. Looking forward to working with you again in the future!
5/5
GoogleWe found Ciaran Murphy to be very responsive to our queries and was transparent throughout the whole process. He was also always on time to all our viewings. Highly recommend!
Thank you for the glowing review! We strive to provide excellent service and transparency throughout the process. We're glad you had a positive experience with Ciaran. If you need any further assistance, feel free to reach out. We appreciate your recommendation!
5/5
GoogleGreat experience with the company, very helpful and responsive. I dealt mostly with Ciaran who went over and beyond to help us with our purchase. Would recommend to anyone looking to buy, especially for the first timePositiveResponsiveness, Professionalism
Thanks so much for your kind 5- star feedback, Jack, it's much appreciated. All the best, Ciaran.
5/5
GoogleDefinitely the number 1 agency you want to go to, very helpful, quick response, arranged the viewing efficiently with good follow up, attention to detail, highly recommended.
Thank you for the 5- star feedback, it's much appreciated. Best wishes, the team at Marshalswick.
5/5
GoogleI am just starting of the process of buying and selling a house and I must say Bradford & Howley have been fantastic especially my contact Ciaran Murphy. He has been extremly friendly and very knowledgable.
Thank you for your 5- star review, Christopher, it's much appreciated. Best wishes, Ciaran.
5/5
GoogleSo great to get Ciaran Murphy help from the property search to the follow up action to let me getting close the deal. Highly appreciated.
Thank you for the 5- star review, Terence, I really appreciate you taking the time to post this for me. Best wishes, Ciaran.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bradford and Howley, St. Albans won Gold; Bradford and Howley, Harpenden won Gold.
