5/5
Googlewhat can i say fantastic service lovely people will always go out of there way to help you ,we bought a beautiful ring i just would not go anywhere else first class all the way thank you x
Trusted Agent profile · St Albans, Hertfordshire
Verified
Ashtons St Albans reviews
★★★★★
331 reviews across 1 platform
10 London Road, St Albans, Hertfordshire, AL1 1NG
Part of Ashtons, see every office.
Ashtons's office in St Albans, Hertfordshire, at 10 London Road, is rated 4.7 out of 5 across 331 reviews on 1 platform, including 331 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Ashtons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
Google4/5
GoogleJamie and the guys did a great job renting our flat. Always speedy and responsive.
Agent replied · 25 June 2024
Thanks so much for taking the time to leave us a review Peter - it's much appreciated.
5/5
GoogleVery competent, efficient and outstanding service Their team is very friendly, reliable and well motivated
Agent replied
Hi Tina, thank you so much for your fantastic review. You have summed up perfectly everything we strive our service to be so it's especially wonderful to hear that we've hit the mark. Thanks again!
5/5
GoogleVery professional, complete understanding of the market and very efficient with the documentation process.
Agent replied · 29 April 2023
We just wanted to say a quick thank you for taking the time to review your experience with Ashtons Jason. We love to hear such positive feedback! All the best, the Ashtons team
5/5
Googlevery quick response for letting evaluation from Jamie N (the Letting manager). Very Organized! Quality photos/video of the property.
Agent replied · 3 June 2024
Thanks Kumar for taking the time to leave great feedback.
1/5
GoogleEstate agents that encourage deceit and gazumping.... would not recommend. Very disrespectful
Agent replied
Hi Jonathon, We are, of course, very disappointed to see your feedback above. I have spoken with the team looking after this sale who have confirmed that … More
5/5
GoogleGreat service - made house buying hassle free! We are first time buyers and worked with Ashtons to purchase our first home in …
Agent replied
Thanks Helen for taking the time to leave such kind feedback. We're glad you had a great moving experience and wish you well in your new home.
5/5
GoogleAmazing service, brilliant team. Compared to the service offered by other estate agents, I wouldn't dream of going anywhere else ever again!
Agent replied
Thank you for the fantastic feedback!
5/5
GoogleVery quick, professional and efficient service from Jamie NL. Great communication and good team.
Agent replied
Thanks Jonathan for taking the time to leave such positive feedback.
5/5
GoogleI cannot recommend Ashtons highly enough. Such a professional, trustworthy estate agent. Great staff who are dedicated to helping and communicating.
Agent replied
Thank you Liz for your lovely feedback!
5/5
GoogleProfessional, reliable and courteous service. Very satisfied.
Agent replied · 27 June 2024
Thank you so much for your 5* review - we're absolutely delighted to hear your feedback and do hope to work with you again in the future. All the best, the Ashtons team.
5/5
GoogleAshton's look after my property while I am overseas The service has been first class. Efficient and reliable
Agent replied
Thank you Dolores for your feedback!
5/5
GoogleOutstanding service, particularly from our agent Ben who was extremely helpful from start to finish.
Agent replied
Thanks Tom for your great feedback for Ben!
5/5
GoogleHighly professional and a class act. From the very beginning, Ashtons made the entire process of buying a house and letting out our old property swift, effortless and stress free. Huge thanks in particular to Jennie and Jamie who are absolute superstars!
5/5
GoogleOutstanding service, particularly from our agent Ben who was extremely helpful from start to finish.
Agent replied
Thanks Tom for your great feedback for Ben!
5/5
GoogleVery efficient and helpful! Thank you so much!
Agent replied
Hi Vanessa. Thank you so much for taking the time to post us a review - it's always wonderful to see such fantastic feedback!
1/5
GoogleVery disappointing lettings service. The manager is rude, crass and obnoxious.
Agent replied
Sorry to hear you’ve recently had a poor experience James, if you would like to discuss in more detail, please contact Richard Fossey, Associate Director at our St. Albans office on 01727 819666.
5/5
GoogleThis is my first let with Ashtons. They have been extraordinary, very helpful. Thank you!
Agent replied
Thank you for taking the time to leave feedback!
1/5
GoogleLacks all integrity as a business. Shameful
Agent replied
Hi Kurt, we don't appear to have any of your details on our system, however we would really like to get in touch and discuss your comment further and try and understand why your experience with Ashtons wasn't more positive. Please don't hesitate to contact our St Albans office on 01727 819666, Rob Ash our Associate Director will be happy to discuss in further detail.
5/5
GoogleCouldn't recommend them more highly
Agent replied
Thanks Alison for your feedback.
5/5
GoogleVery happy with the service and with our new home.
Agent replied
Thank you Jonathan, we wish you well in your new home!
5/5
GoogleRating only, no written review.
1/5
GoogleWorst lettings service ever. Keep clear!!!
Agent replied
We're sorry to hear this Neil. To understand what issues you've been having, and to discuss in more depth, please kindly contact our office and our Head of Lettings will be more than happy to go through any concerns with you directly.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Ashtons St Albans
How many reviews does Ashtons St Albans have?
Ashtons's St Albans office has 331 reviews across 1 platform: 331 on Google.
What is Ashtons St Albans's rating?
Ashtons St Albans is rated 4.7 out of 5 across all 331 reviews, and 4.7 out of 5 on Google from 331 reviews.
Has Ashtons won any awards?
Yes. In The Trusted Agent 2026 awards: Ashtons, St Albans won Trusted Agent.
Where is Ashtons's St Albans office?
Ashtons St Albans, 10 London Road, St Albans, Hertfordshire, AL1 1NG.
