Ludlow Thompson Canada Water reviews in Southwark

★★★★★ 2/5

Trustpilot

Overall I felt like KFH dropped the…

Overall I felt like KFH dropped the ball on our purchase. The person handling it left half way through and they failed to tell us. Secondly Daniel Webster is pretty rude to females on the phone and doesn’t let you get a word in edgeways. Amir sat there in a time of crisis and wasn’t helpful, he didn’t go above and beyond to help. I gave 2 stars because some of what happened wasn’t their fault but rudeness from Daniel really let them down here. He chased us to hurry on exchange and then they failed to make it happen on the Friday that we were ready.

Customer · 1 October 2024

★★★★★ 5/5

Trustpilot

Best mortgage consultant: Sawan Shah

We were lucky enough to work with Sawan as our mortgage broker in Muswell Hill, who was fantastic throughout the whole process. As first-time buyers, we had a lot to learn but Sawan was so helpful, informative, and patient while negotiating highly competitive deals for us. He was also so friendly, which made things even better, and always happy to hop on the phone if needed for any last-minute questions. I’d highly recommend Sawan to anyone looking for a trusted mortgage advisor. Big thanks to Sharon as well for being so proactive managing everything after we received our mortgage offer, keeping all timelines on track.

Izzy · 30 September 2024

★★★★★ 5/5

Trustpilot

Sawan Shah mortgage advisor Muswell Hill

Our house purchase would not have been possible without the invaluable advice and assistance from our mortgage advisor, Sawan Shah. We were first time buyers and at every step of the process he was incredibly helpful and patient, always only a phone call away if we ever needed him. I would highly recommend Sawan to anyone looking for a mortgage advisor.I should also mention Sharon and Ravi, who were also very helpful throughout the entire process, with chasing up solicitors and helping us find the best insurance.

Ben · 30 September 2024

★★★★★ 5/5

Trustpilot

Pardeep Chahal excellent Mortgage Consultant

I recently had the pleasure of working with Pardeep Chahal as my mortgage consultant, and I cannot recommend him highly enough! From our very first meeting, he made the entire process feel seamless and stress-free. One of the standout qualities of Pardeep is his availability. No matter the time of day, he was always just a phone call or text away, ready to answer any questions we had. Throughout the process, Pardeep was professional, knowledgeable, and genuinely invested in finding the best mortgage solution for us. He took the time to explain every step clearly, ensuring we felt confident in our decisions. If you’re looking for a dedicated and responsive mortgage broker, look no further than Pardeep. He truly goes above and beyond for his clients, and I’m so grateful for his guidance and support!

Antonio · 28 September 2024

★★★★★ 5/5

Trustpilot

Excellent service from my initial…

Excellent service from my initial contact with the manager Stuart Banham, through to the various negotiators I dealt with at the Muswell Hill branch, but in particular Charlotte (Lottie) Smith, who mostly dealt with my transaction, she was always very helpful and available, a pleasure to deal with. I received a professional service with regular updates - I was particularly happy with the weekly calls to go through the activity on my flat for the previous week. My calls were answered promptly and call backs were made if the person was unavailable when I called. Everyone I dealt with at the MH office was polite, professional and friendly. Based on my experience I would have no hesitation in recommending KFH, and would certainly use them in the future.

Kathy · 27 September 2024

★★★★★ 5/5

Google

Mr. Shadane is full of energy and is highly professional. In a tough market we both worked very hard and during this pairing I understood that he has great mix of honesty, politeness and professionalism. Mr. Shadane and KFH have shown transparency all the time. I want to specially mention that Mr. Shadane is also a source of inspiration for our youth, can learn from him to channel their energy for a bright future like he does. As a client & as a friend , I wish him best wishes in his work & life.

Abhi · 25 September 2024

★★★★★ 5/5

Google

They are absolutely amazing . A special thanks to Rianna who helped us a lot . five star service .

Kazi · 15 June 2026

★★★★★ 5/5

Trustpilot

Had a great experience with KFH…

Had a great experience with KFH Wimbledon. Linda, Jimmy, and the rest of the team made for a very smooth purchase. Linda was especially flexible and helpful, especially when we wanted to see the house we liked for a 2nd time on the same day! Would recommend

F.A · 2 November 2025

★★★★★ 5/5

Google

Rianna was amazing! Professional, responsive and friendly. Throughout the whole process she was always available to answer questions , gave us some time to provide all necessary documents and went above and beyond to help us secure our new rental home.Thank You!

Diana · 16 December 2025

★★★★★ 5/5

Trustpilot

Special mention to Oliver for his…

Special mention to Oliver for his excellent work and committment.

Juan · 20 August 2026

★★★★★ 5/5

Trustpilot

Great service

Kevin Hurley acted as my mortgage broker, and did a fantastic job - always full of great advice, and explained everything / my options very clearly to me, making the whole process very easy for me. He was very responsive to any questions I had, and was proactively looking for the best rates for me (sometimes even when I hadn't requested) - he was certainly going above and beyond what I would have expected. Would recommend Kevin to anyone!Heather Froment Jones supported with operations during the whole process, and ensured everything ran smoothly, corresponding with the sellers agents, making my life a lot easier.Overall, great service!

Chris · 12 September 2024

★★★★★ 5/5

Trustpilot

The incredible patience of Rossen Kravetz

The incredible patience of Rossen. There were problems with the LPE1 form. The Company Sec was terribly slow in filling out the details of the freehold. It was endless and I thought I would lose the client. Rossen managed to hold onto her. He was helpful and kept calm, though it was the longest sale he ever had and at times really annoying.I am full of admiration for him and extremely grateful for his guidance. KFH are extremely professional and I certainly recommend them.

Christina · 11 September 2024

★★★★★ 5/5

Trustpilot

Kevin is the best letting agent…

It was a truly awesome experience working with KFH to find the beautiful and comfortable flat we now live in. Kevin Galvez Andrade of Blackheath office was of immense help from start to finish of the letting process, even when we had missed out on the first 2 flats we viewed, Kevin still offered us a third option and worked extra hard to ensure we meet up with all required checks and especially the move in date. Kevin was never tired of our many calls. I appreciate also Elliot and Shelley. I rate KFH Blackheath 5 stars.

Abraham · 10 September 2024

★★★★★ 5/5

Trustpilot

KFH Chislehurst

Susan make my experience bearable I had to wait over six months for the probate paperwork to come through no fault of Susan or the sellers. Susan was always there on the other end of the phone to assure me that everything was in order and the paperwork would come through because at stages I was giving up hope.I am very pleased with my purchase and the dealings I had with Susan and the team

Charon · 25 November 2024

★★★★★ 1/5

Trustpilot

Very disappointed again

Very disappointed again. As soon you sign the contract with them they don’t care about you much. Really disappointed. The first years were better, especially the first year but as longer you stay with them they care less and less and less about their customers.

Monika · 31 March 2026

★★★★★ 5/5

Google

Really great service, prompt replies and super helpful throughout the buying process. Thank you Sam for all the help!

Viviana · 15 June 2026

★★★★★ 5/5

Google

I had a great experience with this letting agent. Especially, Deepthi, she was very professional, friendly, and very helpful throughout the whole process. Communication was clear , and they made everything straightforward and stress-free. I really appreciated their support and would happily recommend their services to anyone looking to rent a property.

Mercilda · 24 September 2026

★★★★★ 1/5

Google

Updated Rating due to lack of response on issues highlighted post moving and continues to ignore the issues raised. Pathetic service from KFH team - This is absurd and disappointing. When we are about to sign the deal, Rianna is on her toes …

Ganesh · 16 November 2025

★★★★★ 5/5

Google

Massive thank you to Shadane! To be honest as a foreigner here you really need to know all the details before you go in for a new home. Shadane was the first estate agent that I met and since day one he was always honest and upfront with me. And knowing my situation he guided me on how the system works in this country. It was serendipitous that he eventually became the person who helped me find a place that met my needs. And because of the tight schedule he also ensured that he kept chasing the right people to ensure things were met in time. I hope he continues to be as honest and grounded as he climbs the ladder at KFH and I’m sure whoever works with him will be so pleased they have him on their team. 11/10 for Shadane🙌🏽

Chirag · 26 August 2024

★★★★★ 5/5

Trustpilot

The sales process was smooth and highly…

The sales process was smooth and highly professional. I visited the Holland Park office spontaneously and Claudio Pinto Correia immediately went with me to view the property I had for sale in Holland Park and quickly prepared and sent me a valuation. Soroush Prado is very professional and a very good negotiator, answering my emails promptly even when on holiday in a different time zone. The company were helpful with the moving out of furniture as I was away at the time of completion. And excellent company which I highly recommend.

Ellen · 19 August 2024

★★★★★ 5/5

Trustpilot

The sales process was smooth and highly…

The sales process was smooth and highly professional. I visited the office spontaneously and Claudio Pinto Correia immediately went with me to view the property I had for sale in Holland Park and quickly prepared and sent me a valuation. Soroush Prado is very professional and a very good negotiator (even on holiday in a different timezone he answered my emails promptly). The company were helpful with the moving out of furniture as I was away at the time of completion. And excellent company which I highly recommend.

Ellen · 19 August 2024

★★★★★ 5/5

Google

I honestly couldn’t have done this without Muguisha Eduardo! She was absolutely amazing at finding me the perfect flat. Super kind, professional, and always available to help with every question I had. She made what could have been a stressful process feel easy and even enjoyable. 10/10, highly recommended!

Terry · 16 February 2026

★★★★★ 5/5

Trustpilot

Buying a property via KFH Southgate office Estate Agents

I wanted to express my sincere thanks to Sebastian and his team ( Liam , Emanual , Beazon ) for their exceptional work in selling my property. They truly took the stress out of the entire buying and selling process.Their constant communication and proactive approach kept me informed and at ease.Thanks to their dedication and expertise, the sale went smoothly and I'm thrilled with the outcome. I wouldn't hesitate to recommend Sebastian and his team to anyone looking to buy or sell a property.

Mr · 13 August 2024

★★★★★ 5/5

Trustpilot

Mortgage best brokers

Med and Heather helped us to obtain a mortgage despite our self-employment situation. Med has been very helpful and very polite in replying all of my questions.

Giovanni · 1 April 2026