Ludlow Thompson Canada Water reviews in Southwark

★★★★★ 5/5

Google

We had an exceptional experience working with Ms. Yande as our rental agent. She was professional, attentive, and went above and beyond to help us find the perfect place that met all our needs. Her prompt responses and attention to detail made the entire process smooth and stress-free. Ms. Yande’s local knowledge and dedication were truly impressive, and her support throughout the process gave us great confidence in securing our rental. We highly recommend her to anyone looking for a reliable and dedicated agent, she truly made the experience enjoyable and seamless!

Dr · 9 November 2024

★★★★★ 5/5

Google

I had a very nice experience, I recommend it, they answered all our questions in a short time and quickly. Recently spoke with Molly my estate agent, and I recommend her enough. From the very beginning, she was incredibly helpful, and genuinely lovely to work with. She went above and beyond to ensure I understood every step of the process, answering all my questions with patience and clarity. Mollykate attention to detail and dedication made the entire experience smooth and stress-free. Her friendly, approachable nature really stood out, making me feel supported throughout. If you're looking for a professional who truly cares about her clients.

Vasilica · 9 November 2024

★★★★★ 5/5

Trustpilot

New Mortgage

The service provided by Sawan and Sharon was second to none. Sawan in particular went above and beyond considering our circumstances are in no way simple. He dealt with all our questions and advised us in a courteous and efficient manner.

Long-standing · 11 June 2024

★★★★★ 5/5

Trustpilot

The best estate agent in Wimbledon by some way

I can’t speak more highly of the team at KFH Wimbledon, particularly our main contact there Linda and the branch Manager, Jimmy. We had a difficult sale of our flat and purchase of our first house through them (it took two attempts over the course of a year!). They were patient, helpful, professional, pretty much always responsive and Linda had a great sense of humour which helped us see the bright side of things at the low points of our moving journey. With our house search, KFH were also never too pushy and didn’t try and flog properties to us that clearly weren’t what we were looking for, unlike other agents we dealt with in Wimbledon. Overall we wouldn’t hesitate to sell and buy with KFH again. Having dealt with almost all of the other names in out area over the past year, KFH are the best :)

KO · 6 November 2024

★★★★★ 5/5

Trustpilot

I would like to thank Rita and Joe at…

I would like to thank Rita and Joe at the Battersea office for the incredible service they provided in selling my property from start to finish, they went above and beyond to make the process, as smooth as possible and I really appreciate their help dedication. Thank you again. Mrs Stokes

Mrs · 10 November 2023

★★★★★ 5/5

Trustpilot

I can only speak to the Islington…

I can only speak to the Islington branch and Jayden and James - but they have been brilliant over what has ended up being a difficult sale. Positive, supportive, responsive and kind. (I had a less great experience with another agent there but he's now left). I'm very grateful to J&J!

Sarah · 22 October 2025

★★★★★ 1/5

Trustpilot

Extremely poor agency

Extremely poor agency. Throughout my two years living in their property, they never resolved any issues I reported, such as a dripping sink, broken fridge, and wall hooks falling off. They are now charging me for normal wear and tear and even attempting to charge me again for professional cleaning, which I had already paid for. Additionally, it has been two months since I moved out, and my deposit still hasn’t been returned. My property agent, Lauren Field, was unresponsive and failed to address any of my concerns. I strongly advise against working with this agency or renting their properties, especially the one near Borough station. They will try to steal your money.

Ariel · 4 November 2024

★★★★★ 1/5

Trustpilot

Wasted My Time, No Communication from Agent

Arranged a flat viewing with them, and Edmund Abatan couldn’t be bothered to inform me that the property was no longer on the market until I reached out on WhatsApp 40 minutes before the viewing, while I was already on my way. As if my time isn’t as valuable as theirs.

Emerald · 21 October 2025

★★★★★ 5/5

Trustpilot

Andy was absolutely fantastic to work…

Andy was absolutely fantastic to work with - responsive, calm and on top of everything.Having worked with a few estate agencies over the years I would wholeheartedly recommend KFH.

Anon · 17 December 2024

★★★★★ 5/5

Trustpilot

Professional and clearly working in our favour throughout a difficult sale

They kept in regular contact with updates. We felt they were absolutely doing their best for us in what turned out to be a difficult sale. We had to manage the sale of our parents house from a distance under emotional circumstances. They were supportive and took on extra responsibilities as we live so far away and couldn't get there at times. The buyer proved difficult and the sale was protracted but they handled it professionally and we got there in the end. Highly recommend this company. Thank you

Kirsten · 29 October 2024

★★★★★ 5/5

Google

I have recently had the daunting experience of entering the market in very trepidatious and trying times to navigate my first ever purchase. Luckily one of the first viewings I tried to book was with a strapping young agent named Giuseppe at KFH near the tube. It became very apparent early on in my search that KFH had the best properties in the local area and Giuseppe was extremely understanding and patient with me and my sometimes demanding boyfriend. He helped us secure a dream flat and calmly navigated us through the difficult legal process. We had further assistance from the Canada Water team who I must also thank in the extremely diligent manager Chris and the very efficient Michaela. Thanks for all your hard work guys!

N · 25 November 2018

★★★★★ 5/5

Trustpilot

Great experience dealing with KFH…

Great experience dealing with KFH Catford estate agents, the communication was good and they found us exactly what we were looking for within our budget. Myles was a great help and supportive throughout the whole procedure from start to finish. We highly recommend.

Campbell · 20 April 2024

★★★★★ 1/5

Facebook

I rent a flat where KFH provide property management services, and if I am being frank, the service they have provided to date is way below any standards. Whenever you contact them, you either don't get a reply, get a reply months after or will to be asked about something else. During my rent, they changed property manager three times already. Fixing issues takes them weeks. E.g. I moved into the flat and had to wait three weeks until they connected the door entrance bell. The same thing as the reported problem with kitchen lighting, and they haven't fixed it until today(3 months). :)

Dominik · 15 September 2022

★★★★★ 5/5

Trustpilot

I was a first time buyer and had loads…

I was a first time buyer and had loads of questions and concerns .Mihai was superb he helped me with all my questions . The process was smooth and he made me feel always secure .

Ac · 24 August 2024

★★★★★ 5/5

Google

My partner and I had used KFH to find tenants for our property and we were happy with the service from Gerard and the lettings team. It was logical, therefore, that we chose them to take care of the sale of the house. After an initial chat with Giuseppe, the house was quickly visited, photographed and marketed online and at KFH's Canada Water branch. We had some initial interest and, after speaking to Karyna, adjusted the price of the property to generate even more visits. Karyna's feedback and suggestions were very helpful and it was not long before we accepted an offer. She understood what we were trying to achieve and helped us secure a sale at a level we were happy with, given the current property climate. Throughout the conveyancing and legal to-and-fro, Karyna kept us fully informed. We would definitely recommend Karyna, Giuseppe and rest of the team at KFH for your next property sale/purchase.

Ian · 27 October 2018

★★★★★ 5/5

Trustpilot

Great selling experience

Great work Rita and team on selling our flat! We had 60 viewings within 3 days of going on the market and 11 offers of which we accepted £20k over asking. KFH just have the best database of buyer clients and the pictures were stunning. Would highly recommend for a quick and easy sale.

James · 7 August 2023

★★★★★ 4/5

Trustpilot

Good communication overall from the…

Good communication overall from the Finchley branch of KFH and had plenty of people coming to view. Once an offer was accepted Hannah was very good at guiding us through the process. Thanks KFH

Julie · 18 September 2024

★★★★★ 5/5

Trustpilot

KFH Crystal Palace are excellent!!

KFH Crystal Palace are excellent, professional and efficient. From day one to the completion sale of my property there was excellent communication and honest feedback. Would highly recommend the team, Lewis was great throughout the entire process and made things run smoothly.

Seb · 27 April 2024

★★★★★ 1/5

Trustpilot

BATTERSEA BRANCH

BATTERSEA BRANCH - AWFUL EXPERIENCE I would start by saying I never ever write bad reviews. I am a reasonable person and understand things (especially with property sales) don't always go in a straight line. However, when you sell a property (a 2bed with outdoor space in Battersea) with a supposedly reputable agency you expect some level of service. I have had a terrible experience with a particular agent at this branch which all could have been avoided with clear communication.I got one phone call with the initial offer and then I spent the next 4.5months chasing her. I firmly believe that her lack of urgency and clarity has cost me a lot of money so my advice is to do your due diligence before just agreeing to work with a particular agent. I wish I'd asked for some references! Even after settlement she is sending me threatening emails. Thank you to the branch's manager who stepped in and ultimately helped move things along but I just wish we'd never had to get there.

Marie-Louise · 13 October 2024

★★★★★ 4/5

Trustpilot

Good customer service

Thank you to all the team at north Finchley Branch for their attentiveness in the course of renting my property through them. Everything went smoothly & to my satisfaction

Fatima · 25 November 2024

★★★★★ 5/5

Trustpilot

We highly recommend Kerry Golding from KFH

Our Mortgage broker, Kerry Golding, worked exceptionally hard to ensure that we could get the best possible mortgage offer within a tight timeframe (moving from offer to completion within 28 days). She used everything in her toolkit to ensure the offer came through in time and her expertise and regular communication helped us to feel at ease through what could have been an exceptionally stressful experience.Kerry came recommended to us and we would certainly recommend her to others.

Naomi · 9 November 2024

★★★★★ 5/5

Trustpilot

Good experience with KFH

We have recently bought a flat through KFH and were happy to work with them. Deana Watkins was an estate agent in this purchase and she was really helpful and responsive through entire process. She was helping us to resolve any issues or blockers we had and it was a really pleasant experience.

Anton · 7 August 2023

★★★★★ 5/5

Trustpilot

Can’t thank Joseph and Kerry enough.

It’s been nearly one year of working with Kerry first, then Joseph, asking for multiple mortgage offers and it was never too much for them. I spoke with other brokers to make sure i was getting the best offers, and can hand on heart say that KFH had the best customer service and the best rates too. They reduced our rates before exchange by nearly 100 pounds a month. They truly restored our trust in brokers after having an incredibly bad experience the first time we purchased a home. I have already recommended these guys to friends and will use them again.

Mashal · 9 October 2024

★★★★★ 5/5

Google

Just bought a beautiful property from KFH in Canada Water and whilst it was a bumpy ride for so many reasons, Jonathan was there all the way to help us secure the deal - it wouldn't have happened without him! He truly went above and beyond, even speaking directly to our buyer to finalise the sale on the other end! From the offset he took the time to consider our needs and our likes to find the right property for us, nothing was too much trouble. We're very appreciative for all the help and support along the way.

Blaeke · 27 October 2017