Ludlow Thompson Canada Water reviews in Southwark

★★★★★ 4/5

Trustpilot

I would have given a 5 star rating if…

I would have given a 5 star rating if only the South Kensington office was involved in the recent renewal, because they are excellent and always have been. But I think it was a mistake for KFH to form a separate "renewals" department located in Wimbledon. In my mind this caused a duplication of efforts and and is inefficient, in that it takes the management and local intelligence away from the "front line", and necessitates the landlord to deal with two different KFH departments. That is why I gave only a "4 star" rating to KFH as a whole.

Mr · 24 November 2021

★★★★★ 5/5

Google

My experience with KFH in Maple Quays has been excellent from the very start. Brooke Williams showed me several properties and provided all the information required. She was very pleasant to deal with and extremely knowledgeable. I would like to recommend her to anyone looking for a property as it’s not often you meet someone with such passion, pride and professionalism.

Mark · 26 October 2023

★★★★★ 5/5

Google

Karen Rawlings is the absolute best. She helped me and my sister throughout all the process of renting a new property. She’s been very helpful and patient, always supporting us on this process which can be a bit stressful sometimes. Great communication and positive energy. Thank you so much Karen, we really appreciate it.

Chiara · 29 March 2024

★★★★★ 1/5

Google

Awful experience….was messed around right from the start, but then for things to get a whole lot worse when I had to be put through to Rianna the assistant manager about a property I was interested in…she was rude, had a bad attitude, …

Tenbuck-Tone · 16 March 2026

★★★★★ 5/5

Trustpilot

Sawan Shah - Best mortgage broker ever!!

My wife and I used this service to obtain a mortgage, and we were assisted by Sawan Shah. Sawan is truly a professional and kind person, very patient in explaining each step to us in a way that we could easily understand. But most importantly, he did his job efficiently, and we successfully completed our search for a lender. Thank you very much, Sawan!!

Vincenzo · 2 August 2023

★★★★★ 5/5

Trustpilot

KFH Balham flat sale

Many thanks to Joel and team for their hard work in getting our flat sale to go through. There needed to be a lot of communication with solicitors for this sale and we're grateful for the help in sorting everything out.

Victoria · 5 November 2024

★★★★★ 5/5

Google

My agent really help me and he was good 👍 and he is good with his work his name is Seito Smith …

Regina · 15 August 2026

★★★★★ 5/5

Trustpilot

Great professional service

We recently sold our two bedroom flat via the Acton branch. Through the whole process, Rossen was professional and knowledgeable. He always provided timely updates and was able to smooth communications between buyers, sellers and solicitors. We would not hesitate in recommending KFH.

SM · 1 October 2024

★★★★★ 5/5

Trustpilot

A helpful and happy house buying experience

I found the process of purchasing a property with KFH smooth and relatively easy. Especially as we were relocating back to the UK. We therefore had a few extra needs and requirements but they were handled professionally and personally by John and the team to help get everything over the line in a timely manner.

Jit · 24 February 2024

★★★★★ 5/5

Trustpilot

KFH got me the best price for my property.

I sold my property at the beginning of February through the Highgate branch of KFH and have nothing but praise for Shaun Cunningham and his team. They were professional and helpful throughout and also got me the best price for my property. I would definitely recommend KFH to anyone looking to sell their property.

Carl · 14 March 2024

★★★★★ 5/5

Trustpilot

We had really good experience with KFH…

We had really good experience with KFH Bromley branch. Our house buying process was running faster. Their staff Armir is really helpful and speed enough moving process. I take the opertunity to thanking to the entire KFH team. All the best.

PRATHEESH · 30 October 2024

★★★★★ 5/5

Google

Thanks to Karen for helping us through a tough rental experience. She was incredibly thoughtful and caring, always smoothing out communication and conversations when issues happened. We felt much safer with her advice and guidance throughout the process. We highly recommend her!

ほうほう · 11 October 2024

★★★★★ 5/5

Trustpilot

I would like to say a big thank you to…

I would like to say a big thank you to Victoria and Natalie who, as usual, have bee very helpful and professional helping to find tenants. Also, if I have needed advice on anything they have always been there with up to date legislation rules and regulations and general advise. The staff at KFH always go the extra mile to help. I have been dealing with KFH for 20 years and have never been disappointed with their work ethics.

Teresa · 15 October 2021

★★★★★ 5/5

Trustpilot

Sold my house through KFH Balham

I sold my house through KFH Balham. The team were polite, presentable and knowledgeable. Viewings were conducted efficiently with plenty of notice. Joel, who found me my buyer was excellent at keeping on top of the transaction and seeing it through to a successful conclusion.

PW · 11 August 2024

★★★★★ 4/5

Google

I have been using this agency since 2002. They have always been very helpful. Especially so when I had to find a tenant for our property last year. I knew that it could be difficult to do so but Seamus from the Surrey Keys office was extremely good at what he was doing and found a tenant for us and he ensured that the whole process was seamless. Thank you Seamus.

Kirit · 26 October 2022

★★★★★ 1/5

Trustpilot

Rianna Watson is very rude

Rianna Watson is very rude, she does not respond to emails or assist those who ask for help, she was horrible over the phone and lacks basic manners. Why hire someone who can’t even communicate with clients. We’ve had a horrible experience.

Unknown · 26 September 2024

★★★★★ 5/5

Trustpilot

KFH was very clear and supportive…

KFH was very clear and supportive throughout our rental process. Letting agent Paul Johnson was equally clear, efficient and helpful throughout the procedure also! Communication was very strong throughout and continues to be now that we're all moved in :)

Catherine · 21 October 2024

★★★★★ 5/5

Google

We had a great experince with the sales team especially Ameer and Marcus. Everything was clearly communicated and done efficiently. Highly recommended!

Hanshuo · 18 June 2025

★★★★★ 5/5

Trustpilot

Beckenham branch

The Beckenham were excellent in selling my mother's flat. Even before it was publicised they had some views and we had a firm offer in the first week. After that everything went very smoothly. Dan kept us informed every step of the way and Steph couldn't have been more helpful with all the paperwork. I would definitely use them again and would recommend them.

J · 27 May 2023

★★★★★ 5/5

Trustpilot

Stephen Akinlusi is the best agent…

Stephen Akinlusi is the best agent ever! Like OMG. Stephen took the time and dedication help me and my family getting our flat. we were first time buyers and his help was crucial, always checking, communicating, providing guidance even helping us out with our solicitors.Stephen is a true asset to KFH Lordship Lane and I’m EXTREMELY THANKFUL he was my agent!!!! 100% recommended.

Maria · 24 June 2023

★★★★★ 5/5

Trustpilot

Very impressive agent

Was really impressed by Jennill Johnson in helping me with my tenancy. From showing me around the property, through to negotiations and sorting all the paperwork out, Jennill was fantastic. It made the process so much easier for me.

Lee · 30 October 2024

★★★★★ 5/5

Trustpilot

Bayswater office and Mimi Wilkinson

My experience with the agency and especially Mimi Wilkinson of the Bayswater branch was above and beyond expectations.Patient and hands on with anything needed, from finding the perfect property, till completion -despite difficulties we encountered with the process. I would work with her again anytime and the office was overall very helpful.

Jessica · 14 March 2024

★★★★★ 5/5

Trustpilot

Supportive every step of the way - Lucas

Lucas supported us through the process of being first time buyers, explaining everything we needed to know and going above and beyond to ensure we had all of our questions answered in a timely manner. We felt confident that Lucas helped us pick a mortgage product best suited to our needs. We would recommend Lucas to anyone looking for a mortgage. Thanks so much!

Candice · 21 May 2023

★★★★★ 5/5

Google

The team at KFH are really great, and somehow KFH always seem to have the best properties on the market! We just bought a new house and dealt with Gabriel at the Canada Water branch. He was super responsive and helpful throughout the process, from showing us a bunch of decent properties to helping with solicitors to get to completion sooner. Thanks very much to Gabriel and the team!PositiveResponsiveness, Quality

Chris · 26 October 2022