5/5
GoogleYande was very helpful with the house viewing and through the whole process of securing our new home!! Thanks a lot!! Definitely recommend KFH!
Trusted Agent profile · Southwark
Ludlow Thompson Canada Water reviews in Southwark
★★★★★
2,154 reviews across 3 platforms
Unit 2, Montreal House, Surrey Quays Road, London, SE16 7AQ, Southwark, SE16 7AQ
Ludlow Thompson's office in Southwark, at Unit 2, is rated 4.4 out of 5 across 2,154 reviews on three platforms, including 402 Google reviews rated 4.7.
402
Reviews on Google
This office
9
Reviews on Facebook
Business-wide
1,743
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
Google5/5
TrustpilotRoss and his team did a great job selling the flat
Ross and his team guided me through the house sale process and were very helpful every step of the way. Advising on price and whether to accept offers and when and if to adjust the price. They did all the marketing and arranged all the viewing and follow up. I would recommend Ross & KFH to anyone who wants to sell their home.
5/5
TrustpilotPardeep Chahal Mortgage Consultant
Pardeep Chahal has been my Mortgage Consultant throughout the buying process. He has been amazing to work with, making everything transparent and easy to understand. I would have no hesitation recommending him to anyone looking for a suitable broker - I can’t thank Pardeep enough for his help.
5/5
GoogleI highly recommend Rianna, she made my search so smooth. Her knowledge of the market, attention to detail and genuine care for my needs were truly exceptional, not only did Rianna make my search stress-free but she went above and beyond. I can’t thank her hard enough for her hard work and dedication!
5/5
TrustpilotAmazing - so helpful and supportive
We could not fault our experience with KFH, we felt so supported from start to finish. Charlotte and Max both went out of their way to help us, were available for any questions that we had, and were so persistent in helping us find the perfect place. Charlotte was so kind to deal with and was always happy to help. We would recommend KFH to everyone, and are so grateful.
4/5
Trustpilotthe second time that I let my propertywith KFH.
It was the second time that I let my property with KFH. This time I was abroad and it proved a long process, as I had to vet potential tenants with very little information. There were many viewings and many offers, unfortunately many offers were unsuitable to me. KFH persevered, but I could sense that they were getting impatient with my rejections. However, delighted that they and I held on, as I now have the very kind of tenants that I was looking for, and who are indeed very happy with the property. I just wish that the referencing was more personal. Jack & Alex from the Kingston Branch were really good at communicating.
5/5
TrustpilotLucas was fantastic from start to…
Hannah Chown in the Putney Branch helped manage a tricky sale, keeping me updated at every stage of the process. For my onward purchase Lucas Matta was fantastic from start to finish. He helped support us through the entire process ensuring we found a suitable deal in tight timescales.
5/5
TrustpilotMuswell Hill Team
We were exceptionally well looked after by Sawan as our mortgage broker. He gave us frank and detailed advice and renegotiating multiple times to get us a great rate. Ravi was also fantastic to deal with on the insurance front. Would absolutely come back to these folks for future needs.
5/5
TrustpilotHighly professional and supportive
Jimmy and Linda were professional, enthusiastic and tenacious throughout the process of selling my property in Wimbledon. Jimmy has unparalleled market knowledge which, combined with KFH’s broad buyer database and Linda’s calm, unwavering dedication, produced a superb result. The KFH team were a terrific asset, bringing exemplary negotiating skills and providing great advice through what can often be a long process. They did a superb job and I would highly recommended them.
5/5
GoogleI went on a couple viewings with Manuel and he was very helpful and friendly through out the process.
Agent replied · 16 April 2026
Thank you so much for your kind words, Alex. We're thrilled to hear that Manuel was helpful and friendly during your viewings. We look forward to supporting you again in the future.
5/5
GoogleMohammed was outstanding throughout our home-buying journey. His excellent communication kept us informed at every stage, and he was always quick to respond to our questions. Mohammed's proactive approach in chasing down information and resolving issues was impressivefrom first inspection to settlement. We highly recommend him for his professionalism and dedication
5/5
TrustpilotI found KFH to be extremely…
I found KFH to be extremely professional and helpful from start to finish, with clear communication and prompt responses to any questions asked.
5/5
TrustpilotReally great experience from start to…
Really great experience from start to finish with KFH, Paul Bent and Natalia were fantastic. My house was under offer 5 days after going on Rightmove. Would definitely recommend as estate agents, they felt very honest and were easy to communicate with.
5/5
TrustpilotVery helpful
We’ve had a great experience with our new property manager, Vyara Panayotova. She has been very supportive, responsive, and always checks to make sure everything is okay with us. It’s reassuring to have someone so helpful and attentive managing the property. Really appreciate her professionalism and care. Highly recommended!
5/5
TrustpilotI used KFH Bayswater Branch to buy my…
I used KFH Bayswater Branch to buy my property and then 5yrs later to sell it as l was so pleased on both occasions with their professional and caring manner they really understood how worrying this could beOn selling Rajan was excellent and kept me informed the whole time at a very difficult time in the market highly recommend him
5/5
GoogleVery helpful and organised in the beginning of my letting journey, specifically Rianna !
Agent replied · 16 April 2026
Thank you for sharing your experience. We are delighted to know you found us supportive and organised at the beginning of your letting journey. Our knowledgeable team is always here to help you achieve truly successful outcomes. If you need further assistance, please do not hesitate to reach out to us.
5/5
TrustpilotWe found our flat in Bromley with the…
We found our flat in Bromley with the support of Mrs.Amy Waller customer service in a very short time. We appreciate the way they are working professionally . After hiring the flat they kept supporting us with all the problems and sent the service immediatly to solve it. Thank you Mrs.Waller for all your support you provide us which made our move to Bromley feel comfortable.
5/5
TrustpilotKFH Southfields
We sold our house through KFH in Southfields. The level of support and responsiveness that we received from Grant, Laura and Connor was exceptional. We had some complications and with Grant & Laura's personal attention and time we resolved issues. I have never experienced this level of service from any other Estate Agents that we have dealt with in the past.
5/5
TrustpilotWonderful support from Darren and Alicia at the Brockley branch
We purchased a house from KFH and had the most wonderful service from Darren Tait and Alicia Grice Sinclair. Darren kept calm throughout the whole process (over 7 months!), regularly provided updates and followed up with the top and bottom of the chain. This move would not have been possible without their hard work and dedication. Thank you Darren and Alicia!
5/5
TrustpilotHouse Sale …
I really appreciated the communication i had with the team, especially Harry. It was timely and never pushy . He kept to all the deadlines he promised and I appreciated his direct and open way of dealing with me . I felt very supported and he made sure that the stress was minimal.I would 100% recommend dealing with Harry from KFH
5/5
GoogleGreat service they go above and beyond. Think you save money using them as they work hard for the best price for your property
5/5
TrustpilotJess and Naomi are great to work with
Jess and Naomi are great to work with - highly recommend. At the Earlsfield branch, Jess and Naomi have been brilliant to work with - always going the extra mile to make renting out a flat as straight forward as possible. They are very much appreciated.
2/5
TrustpilotWe signed an agreement with KFH in…
We signed an agreement with KFH in August for letting of our apartment. The initial response was excellent. Ben Rayner was the contact person and he was very cooperative. Tenants were found and they moved in the property on 9th Oct. Since then, the service provided by KFH is disappointing. We were repeatedly asked for provision of sofa which we mentioned will take two weeks even before the tenants moved in. Now i am waiting for the Council tax to be transferred to the tenants name but still it is being deducted on 1st Dec from my account Same is the matter with utilities. I e mailed Sophia Tobin on 17th Nov to sort this issue out but received an automated reply that she is out of office and will be back on 22nd Feb.2022 Does that mean that for next three months no one would look after her work and look at the issues raised by clients.I would expect some one from the office to contact me and let me know what is happening about council tax and utility bills. I hope this will explain my dismay and the poor evaluation.
5/5
GoogleI just got my key today and our Letting Negotiator Karen has been excellent throughout the process. Unlike many other, I have always found her available to help and all the queries were answered within the quickest possible time.
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