Ludlow Thompson Canada Water reviews in Southwark

★★★★★ 5/5

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KFH Nothcote road

I contacted KFH in northcote road to search for property to rent long term. I spoke to a lovely lady called Lucy whom I found extremely helpful in guiding me through the whole process. She was very professional and kept me informed and updated throughout. Some agents I have spoken to have been very pushy and not at all eager to help. Lucy was fantastic in every way!! I would just like to say “thank you so much Lucy for finding me my perfect home” you’re a real gem 😃

Denise · 20 August 2023

★★★★★ 5/5

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KFH Raynes Park

I recently had the pleasure of working with Charlie at KFH Raynes Park to search for a new home. I am incredibly pleased with the service I received. From start to finish it was an absolute pleasure. From our initial conversations and throughout the whole process Charlie was professional and highly knowledgable about the local market. Charlie demonstrated immense patience and understanding of my situation. I'm so glad I chose KFH to help me with my search. I would recommend KFH without hesitation.

Judith · 15 August 2023

★★★★★ 5/5

Trustpilot

Excellent service

The Southfields KFH team were fantastic from valuation through to completion. We were given expert advice to achieve the best price for our property and they really ensured the sale went through smoothly with nothing too much trouble - even printing, signing and witnesses documents etc. We would highly recommend Grant, Connor and the KFH team.

AB · 27 November 2024

★★★★★ 5/5

Google

Seamus from KFH Canada Water branch had helped me find an apartment when I had almost given up. He understood my requirements and as soon the apartment came up, he pro-actively showed me the apartment before anyone else. Have been living in the apartment happily for almost 3 years now. Very polite, patient and professional- thoroughly recommend him. Thank you Seamus for helping me find this apartment.

N · 28 May 2024

★★★★★ 1/5

Trustpilot

found a leak in my kitchen april 25 i…

found a leak in my kitchen april 25 i called in a plumber he found the leak and told me it was coming from the consumer soil stack i informed kfh they came in june25 to remove asbestos found in the flat dismantled the kitchen so its not useable we are now in november 14 and the kitchen is still dismantled and i cant use it they are a bunch of amateurs and liars

Teddy · 14 November 2025

★★★★★ 5/5

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Thank you to KFH for their efforts over a long sales process

We decided to sell our property in the UK as we now live abroad. This made the process slightly more complicated and we appreciated the responsiveness and viewing feedback we received from Michael Odejide and team throughout the sales process. We had a couple of false starts where the prospective buyers decided to pull out, so we were thankful that KFH were proactive in remarketing the property and offering advice on strategies in an ever changing market given the interest rate rises. It took over 12 months to eventually sell but we never had any reason to consider changing agents given our experiences above.

Brian · 10 August 2023

★★★★★ 5/5

Trustpilot

KFH are a very professional outfit

KFH are a very professional outfit - from first to last they were courteous, extremely helpful, knowledgeable, not pushy, and kind and understanding. Their advice is good. I dealt with Alex Singh whom I found heads above other agents I had considered using at the valuation stage, and John Hollywood further along the line when offers made and accepted. They also put me in touch with affordable and helpful conveyancing solicitors for the paperwork on sale, whom I would be happy to use again and recommend.I would not hesitate to use this branch (Putney) or these agents again.

Joanna · 8 August 2023

★★★★★ 5/5

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Pardeep

Highly recommend Pardeep as a mortgage broker. He provided advice on the various mortgage options available, explaining in detail the terms, the best rates, and how each option would fit my financial situation. He has consistently renewed my mortgage, as rates have fallen ensuring I always get the best possible rate.I recommend Pardeep for professionalism and efficiency throughout the process.

Patrick · 20 September 2024

★★★★★ 5/5

Trustpilot

Outstanding service and absolutely positive experience with the Brockley sales team!

I cannot sing the Brockley sales team's praises enough! Whilst Brian's main job is a sales negotiator, he answered the phone many a time when I called the office and was always friendly, professional and I knew without a doubt that my message would be passed on. Alicia did an excellent job of coordinating the photos and paperwork and was very trustworthy and efficient. I’m making a point of mentioning Brian and Alicia because I’m acutely aware that those who seemingly play “a small role” or are in the background can be overlooked, but are integral members of the process (hopefully, I haven't missed anyone from this review!)!Siân, the branch director, consistently worked hard on our behalf responding to queries promptly, efficiently, with kindness and compassion in relation to our personal circumstances - and the latter by no means compromised her ability as a professional!Last, but by no means least, Darren (our sales negotiator) has been a godsend!!! The transaction had quite a few hurdles and Darren was not only our estate agent in terms of getting the property sold, but a true advocate, friend and ally. He provided much-needed encouragement, comic relief when the chips were down and was consistently professional, objective and compassionate.Overall, the Brockley Sales team have provided an exemplary service and, most importantly, have shown that you can most definitely show a human side when conducting business and I have no hesitation whatsoever to recommend them!

Jill · 2 August 2023

★★★★★ 5/5

Trustpilot

Great team - great experience

We worked with KFH when we rented our house out when living abroad and then used their sales team when we decided to sell. My experiences have been overwhelmingly positive. The Blackheath team are excellent - real experts, very professional but also very warm and understand the emotions involved with your home. We got some great tips and advice on the sales process and really do credit them with a smooth and successful sales chain.

Charlotte · 31 October 2025

★★★★★ 5/5

Trustpilot

Brilliant experience for first time buyer, recommend Priyesh

Highly recommend our estate agent Priyesh in the Crystal Palace branch of KFH. My husband and I had been renting and saving, and in February of this year realised we need to start thinking about what to do when contract runs out 1st June. We quickly arranged 15 viewings in one week, and met a lot of estate agents, Priyesh was head and shoulders above the rest. So professional and informed, when he showed us our house we fell in love with it, and his knowledge of Victorian terrace houses and the extensions that would be possible really sold it for us. Most other agents we were working with at the time just seemed to not understand what we were looking for or offered very transparent typical lies to cover up obvious flaws. The Friday of that week Priyesh accommodated us to have a second viewing and was incredibly patient when I'm sure others would have just wanted to start their weekend. We sent him an offer on the Saturday afternoon, and due to time zones of the seller he heard back later that evening, and again despite this being very much off the clock he informed us immediately, he knew we would want to celebrate! We used the mortgage advisor and solicitors recommended by KFH, primarily because we already trusted KFH so much but also as we felt this would help with our fixed timeline. Despite there being a few complications with mortgage applications, valuations and the sort of weird surprises that are apparently quite common to most house sales, it all was completed just when we needed it to be with what seems to be a much less stressful experience than other people I know have had with their house buying. It's now been two months in our first ever house and we couldn't be happier. Big thank you to everyone at KFH that helped us to get here despite us being quite disorganised and clueless, and of course especially to Priyesh, we consider ourselves very lucky we had him to guide us though it all.

Camilla · 29 July 2023

★★★★★ 1/5

Trustpilot

Extremely unsatisfactory experience…

Extremely unsatisfactory experience with KFH, firstly as a landlord and then as a vendor of the same property. I did not feel at any point supported by the team and especially Daniel Montaque who as assigned to help me get the best from my sale. After advising me to accept a 70k drop in the asking price, he then suggested I reduce by a further 5k and then another 2k at the close of sale. He was never there to advise me with any insite into my buyers situation or any wisdom. I felt totally alone and used and I feel he just wanted to get the sale done and dusted. Only after completion did I find out that I needn’t have agreed to a further 7k reduction. Just before the sale when he over billed me for his commission, he hung up the phone on me when I questioned this. I found him altogether 100per cent unprofessional, rude and inadequate at his job. A very unpleasant man and experience and a very expensive one too. The letting team were also not working for me and undertook necessary call out work on the property without consulting me first and then of course charged me. I am still not convinced I ever received the correct monies owed me for the duration. They always had an answer and never apologised for any misunderstanding or for proving such an unsatisfactory service.

Tasha · 29 July 2023

★★★★★ 5/5

Trustpilot

Prompt and Professional Experience

From the outset KFH were so good - they were on it right from the from start! I had 6 viewings almost straight away and got an offer within 10 days. Deana was really knowledgeable and was always checking in with me and so patient, even when I bombarded her with the stupidest of questions. First time I have sold a house and was really dreading the experience but I genuinely want to thank the team at KFH Chislehurst for being so prompt and professional and in getting my house sold so quickly! Thank you!

Jaci · 24 July 2023

★★★★★ 5/5

Trustpilot

Great team and highly recommended

I would like to thank the great team at KFH, especially Highgate branch, that helped and supported me throughout the whole purchasing process. It was a very good experience and managed to close the deal of the flat I was buying. I liked the one shop stop, not dealing necessarily with multiple vendors as through KFH I could action all needs and keep things coherent. Thanks to all the team, Euan, Sawan, Ravi for supporting the whole process, purchase, mortgage and insurance etc. just to mention few key points. Would highly recommend the team and branch.

Customer · 18 July 2023

★★★★★ 5/5

Trustpilot

Delivered on our expectations

KFH delivered a great quality of service from the many viewings they managed to get all the way to the cash offer at the price we wanted. Elmast was our agent and she was a very nice, professional and optimistic individual. We loved having her supporting us on this sale. Would recommend KFH for any sale in the Bayswater, Westbourne Grove area.

Jamal · 8 August 2024

★★★★★ 5/5

Trustpilot

Great choice

Choosing an estate agent is a huge decision in the house selling process. I can thankfully say despite being inundated with options in Beckenham that we choose well. Jack Greenhalf was excellent throughout the process & we felt he went above and beyond in all areas included assisting & advising with our purchase through another agent. From our experience we would certainly recommend & use KFH again should we move in the future.

Hannah · 6 January 2024

★★★★★ 5/5

Trustpilot

We recently sold our flat through KFH…

We recently sold our flat through KFH which we also bought through KFH. On both occasions, Harry Jones was the real estate agent and he was fantastic both times. We really couldn’t appreciate more his support throughout the process. Professional, friendly and thorough. Thanks Harry and thank you to Tim Beattie as well.

Bree · 24 December 2024

★★★★★ 5/5

Trustpilot

Brilliant Agent and Team

The whole team, and in particular Laura, have been outstanding. Supporting us through a further two sales in recent weeks Laura acts with honesty and integrity at all times, balancing our needs as the seller with those of the buyer which can be a challenge. Regular open communication, and achieving brilliant outcomes means we will of course us KFH Southfields again in the near future.

Ricky · 11 June 2024

★★★★★ 5/5

Trustpilot

Tim and his team at KFH Rosendale Road…

Tim and his team at KFH Rosendale Road looked after our sale. They were always available and responded promptly to all our queries. They were proactive in seeking viewings and keeping us informed. Each of the viewings were conducted with total professionalism and their feed back was very supportive. The whole process was as a result straightforward and they liaised with surveyors and solicitors easing our burden. The team also found us a property and ensured everything went as smoothly as possible. We would recommend them to anyone looking to sell or buy.

Neil · 10 July 2023

★★★★★ 4/5

Trustpilot

Sale of a 3 Bed Edwardian Terraced Probate House in Muswell Hill

Mathew Smith the Manager at KFH Muswell Hill provided the highest valuation for Probate and the lowest commission rate. The property was presented well on-line with an asking price £200k above Probate valuation. An offer was made immediately.Unfortinately buyers started to get cold feet as the market cooled and offers were withdrawn. One buyer tried to gazunder us and was firmly rebuffed. Our sales agent Elysia Charalambous was peristent in finding buyers in a difficult market following the Mini-budget and the average probate valuation was achieved as the final sale price. I would recommend KFH but advise to be not too greedy in a seller's rising market and steadfast in a buyer's falling market. Estate agents in general, want to get the highest price in the quickest time possible.

Peter · 1 July 2023

★★★★★ 5/5

Trustpilot

Tate S in Catford was amazing!

Highly recommend Tate Smith in the Catford office! I bought a property through her which completed last week and can honestly say had it not been for Tate I don’t think the sale would have gone through! She’s super professional and knows her stuff yet also approachable, friendly and honest, nothing’s too much to ask. She was extremely helpful throughout and always on hand to answer any questions or queries I had. Thanks so much Tate, when I eventually come to sell I know who I’ll be calling! Amazing service from start to finish!

Mia · 26 June 2023

★★★★★ 5/5

Trustpilot

A brilliant, friendly team. Highly recommended.

Jimmy, Linda and the team at KFH Wimbledon branch were amazing. From the very first meeting, they felt right. They were patient, kind, and most of all really good at what they do. They always stayed in touch every step of the way and I really felt that they were doing their very best for me. I had previously gone with a cheaper estate agents which turned out to be a big mistake so it took the right person to come along. I can’t recommend them enough. Thanks all!

Joy · 21 June 2023

★★★★★ 5/5

Trustpilot

Pervin from KFH Islington Branch

I have been looking for a property since November last year. It was quite a tumultuous time in the property market & I had a lot of problems with selling my own house. Pervin from KFH Islington was a breath of fresh air. I have had difficult experiences with previous estate agents but she has completely changed my mind. I had quite specific needs and Pervin was always ringing me and giving me a heads up on properties that had just come on the market and always catered to exactly what I wanted. Even when I said I had given up looking for a while she still had me in mind and would phone me when she thought a property that I would like came up. Usually estate agents will just flood you with anything to get your business but I really felt like she cared. Thank you Pervin you are worth your weight in gold! KFH Islington you have an absolute star there. Thank you for all your help :)

John · 20 June 2023

★★★★★ 5/5

Trustpilot

Very good experience with KFH and Natalia

I bought a flat through KFH and I sold the same flat through KFH. I felt the commission was a little on the higher side however they have been helpful, consistent and good communication. I'd like to specially thank Natalia for all her efforts in finding a buyer and multiple viewing, followup with the buyers and keeping me informed. Thank You

Manoj · 5 August 2024