Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKnight Frank provided very good advice…
Knight Frank provided very good advice and was very supportive throughout the process of renting out our house in Surrey. In all, we found a suitable tenant in just a couple of weeks and managed to expedite all the steps from accepting the offer to the tenant moving in, in only ten days despite the huge challenges involved in leaving our family home for the last 12 years! Well done to Jamie-Leigh Harvey and her team!
Eric · 20 October 2020
Agent replied
Dear Eric,
Thank-you for your kind review, it’s really appreciated!
It was a pleasure to work with you and thank-you for working with Knight Frank on this rental.
Best wishes
Jamie-Leigh, Kelly, Kimberley & Alexandra
Esher, Cobham & Weybridge Lettings Team
★★★★★ 4/5
TrustpilotGreat service from Isabel in Knight Frank Tower Bridge
I had a great experience using the services of Knight Frank at the Tower Bridge Branch. I was helped by Isabel through out the process of securing an apartment to rent. I was impressed by the high quality of service I received from Isabel and all her colleagues, I found them extremely helpful through out my application and most importantly honest about all the details. I will use their services again in the future.
Ray · 24 January 2021
Agent replied
Thank you so much for your positive review Ray, it was a pleasure assisting you with your property search and hopefully I will have the opportunity to assist you again in the future.
Thanks
Izzy
★★★★★ 5/5
TrustpilotI would like to thank Daisy Spanbok…
I would like to thank Daisy Spanbok from 5-7 Wellington Place on her hard work and all the help.
Daisy was very patient and helpful when we were out of the UK during Covid lockdown and showed us the flat through video calls couple of times even though it’s not easy at all !
Until the moment of receiving the keys she was vey kind and gentle.
She deserves the credit.
Best regards,
Kobi Wisbord
Kobi · 17 August 2020
Agent replied
Hi Kobi,
Thank you very much for your kind words. You were both a pleasure to work with and I am glad you are happy with the property.
Kind regards,
Daisy
★★★★★ 5/5
TrustpilotGreat Service and Professional
Our experience with Oliver Hepplewhite from Knight Frank Battersea & Riverside was excellent. Professionally managed and very helpful from viewing the property till up to the completion of the tenancy agreement. He kept us up to date throughout the process, it was carried out smoothly and swiftly. He is very responsive and efficiently handles any enquiries we might have. Would definitely recommend Knight Frank and we are looking forward our time managed by them.
Anabell · 18 November 2020
Agent replied
It has been great help you and if you ever need any assistance in the future please don’t hesitate to reach out.
Oliver
★★★★★ 5/5
TrustpilotSwft, Simple, Seamless Rental Process
When I had to lease a flat in London whilst living abroad, Abigail Thurston at Knight Frank facilitated and expedited the process, showing me properties that matched the criterion I had stipulated rather than wasting my time and trying my patience with inappropriate listings as agents at other firms tended to do. Thanks to Abigail and the excellent support staff, renting a flat that was ideal for my purposes was swift and simple.
Diana · 6 February 2021
Agent replied
Thank you very much for your kind review Diana, it was a pleasure finding you a property, and I am thrilled to hear how happy you were with the service provided by myself and the team. Best wishes, Abigail
★★★★★ 5/5
TrustpilotKnight Frank - Excellent and Professional
Our experience with Knight Frank was excellent. Oliver was thoroughly professional and ensured we got the property and offer we were after. He kept us up to date throughout and push for every step of the way to be completed on time. The handover to the tenancy agreement team and subsequent check in booking was smooth and efficient. He would definitely recommend Knight Frank and are looking forward to our time managed by them.
Kieran · 2 November 2020
Agent replied
It was a pleasure to deal with you Kieran and I wish you all the best for the future. Please don’t hesitate to get in contact if you need any help
Ollie
★★★★★ 5/5
GoogleWe retained Knight Frank Dulwich to help sell our house in Dulwich Village. Our experience with them was excellent and they did a fantastic job for us delivering a great result. The marketing of the house was first rate and resulted in a huge number of viewings. We always felt Knight Frank kept us fully informed of all interactions with buyers and the regular feedback and weekly reports was extremely helpful. At the end of the process, we had to exchange and complete the transaction on a very short timeline and Knight Frank's advice and project management were instrumental in achieving a successful transaction on such a short timeline. Paul and his team were a pleasure to deal with and I wouldn't hesitate to recommend them.
Alex · 18 September 2017
Agent replied
Thank you very much for taking the time to leave your feedback on your experience with Knight Frank. We are delighted that Paul and the team in Dulwich were able to be of assistance with the sale of your house.
★★★★★ 5/5
GoogleWe recently sold through KF in Dulwich Village and would highly recommend, dealing principally with Catherine. Perfect balance of personal and professional.
From the valuation, through to the completion (and a few bumps in the middle) they were extremely helpful. The whole team seemed joined up, nothing was lost or needed to be repeated and they seamlessly covered when Catherine was not available.
We received sound and very sensible advice, keeping us calm and measured at the appropriate points to achieve a smooth sale!
Nicola · 31 July 2017
Agent replied
We are delighted to have been able to assist you with your sale and very grateful to you for taking the time to review our services. Many thanks on behalf of Catherine and the team and we very much hope Knight Frank can be of assistance to you again in the future.
★★★★★ 5/5
GoogleWe were lucky enough to buy our house through Chica Lambert at Knight Frank Dulwich. She was the friendliest, smartest and most tenacious agent we have ever worked with. It was a pleasure from beginning to end. Thanks Chica!
Lucy · 22 May 2024
Agent replied · 21 June 2024
Thank you for your wonderful review Lucy! I’m so pleased you enjoyed working together and the pleasure was all mine! Wishing your family all the best in your new home! Chica
★★★★★ 5/5
GoogleLaura at the Dulwich Knight Frank was brilliant from the start. Even before we bought the property she kept in touch to find out whether we were still looking. We saw one property which we loved but the seller selected someone else - Knight Frank - (Catherine) insisted on showing us the property we now own. Through the purchasing process, Laura kept us informed and was very responsive - meeting a number of people from surveyors to drainage experts without complaint. When our purchase (of our flat) almost fell through, she was calm and I felt on our side - really wanting us to have the property and putting our case forward to the sellers. It is great to deal with professionals that care
and drive you through the purchase of your property. We would definitely recommend them!
Nasmin · 18 September 2016
Agent replied
Thank you so much for your kind words about Laura and your experience with Knight Frank. Your feedback is very much appreciated and it was a pleasure to have been able to assist with your property search.
★★★★★ 5/5
GoogleWe have just exchanged contracts on the sale of our house through Knight Frank Dulwich and cannot recommend them highly enough. Paul, Laura and Catherine were an absolute pleasure to deal with - they have intimate knowledge of the market, are unfailingly courteous, and incredibly responsive. Together, they managed to take the stress out of selling as we felt we were in good hands. Having had experience with a number of estate agents in the UK and abroad, we would rate Paul and his team as being by far the best!
Sharmistha · 18 September 2016
Agent replied
Thank you very much for your kind words about our Dulwich team. We are delighted to have been of service and very much appreciate you taking the time to provide us with a review.
★★★★★ 5/5
TrustpilotOmar Areef is as good as they come
Omar Areef is as good as they come. He's based in the the Battersea & Riverside office and was able to stop me from locking into a potentially challenging let and instead found me an INCREDIBLE apartment at a steal of a deal. I've been at the flat for 2 weeks now and couldn't be happier with the decision. The support from Omar and the team at Knight Frank has been A+.
Yoachim · 4 January 2021
Agent replied
Dear Yaochim,
It was a pleasure working with you to find your new home.
I look forward to helping you again shortly.
Kind regards,
Omar
★★★★★ 5/5
TrustpilotTerrance is the best property manager i…
Terrance is the best property manager i ever dealt with, and i have dealt with Many over the Years, I Have specifically requested him to deal with all our properties due to his professionalism, competence and high abilities, and most importantly working on managing and maintaining the property as if he's own. A landlord cant ask for more!
Highly recommended and shows the high quality at Knight Frank.
Keep up the good work!
Khalid · 9 September 2020
Agent replied
Hi Khalid
Thank you for your review really glad to hear your great feedback and enjoy looking after your properties for you and look forward to doing this for you moving forward!!
Many thanks
Terence
★★★★★ 5/5
GoogleWe dealt with Catherine Stage at Knight Frank Dulwich Estate Agents and she was wonderful. I found her to be very professional, personable and attentive. I cannot recommend her services enough. Catherine and Knight Frank appear to have the pick of the bunch in terms of quality property for sale in the Dulwich area. She is the person to speak to should you wish to find the right home for you in the area.
Jaime · 7 May 2020
Agent replied
Thank you very much and congratulations on the move! We hope you are very happy and should you need to use us in the future, we would be more than happy to assist.
★★★★★ 5/5
TrustpilotBeen KF tenants for almost 2 years
Been KF tenants for almost 2 years. Had some minor issues in the past with old staff (but now...A BIG THANK YOU Louie-Mae/Trinity staff for the amazing/excellent work). KF is always there when we needed fixies/repairs in our flat. We love the flat/area and KF provided all the professional support to keep us happy :) We STRONG recommend KF as our stage-agent manager and keep up doing great job guys. Thank you!!!
Lucas · 4 November 2020
Agent replied
Hi Lucas, Thanks for the great review, the team will continue to assist in any way possible and whenever you need us, you know where we are! Louie-Mae
★★★★★ 5/5
TrustpilotFrancesca was superb throughout
Francesca was superb throughout. She managed to squeeze in a viewing during a tight schedule and was bright, friendly and attentive as she showed us around. Francesca maintained great dialogue throughout our offer period and seemed to pre-empt our questions with a quick call at each stage.
We couldn't be happier with the service, thanks for our new home Francesca!! We will be recommending Knight Frank to all of our friends.
Matthew · 1 February 2021
Agent replied
Dear Matt
Thank you so much for your lovely review! It was an absolute pleasure working with you all and I am delighted that everything worked out so well. Really pleased to hear that you are settling in, and look forward to working with you again in the future.
All the best,
Fran
★★★★★ 5/5
TrustpilotThis was my first time moving flats and…
This was my first time moving flats and Senior Negotiator Steven Gilbery made the experience run smoothly without any issues whatsoever. He was respectful and understanding of my search criteria and went above and beyond to find my ideal flat. It also worth noting that Steven conducted himself with the upmost professionalism during the covid-19 pandemic and put Heath and Safety at the forefront of the letting process. Thank you Steven!
Joseph · 26 January 2021
Agent replied
Hi, Joe, many thanks for your kind words. It was an absolute pleasure to deal with from start to finish. I hope you enjoy your new apartment!
Steven
★★★★★ 5/5
GoogleWe sold our house in Dulwich Village with Knight Frank in March 2017. Paul, Catherine, Laura and Charlotte were all extremely helpful and courteous throughout the process. They are a strong team and communicate very well. Particularly praiseworthy are their regular comprehensive updates by email and their willingness to visit the property to check while it was vacant and answer any question, no matter how small. We recommend them highly and are delighted to have worked with them.
C · 18 September 2017
Agent replied
Very many thanks for taking the time to review our services and for providing such kind feedback, it is greatly appreciated and we would be delighted to assist you again in the future.
★★★★★ 5/5
Trustpilotprofessionalism
I have a long experience with Real Estates agents, Knight Frank is the best. All the member staff was super end excellent.
Many thanks to Charlotte Moore. She is very efficient, responsive and professional. She is fantastic , I am very happy with her service. She was always struggling to keep my property maintained .
Many thanks to Chanel, she was also very helpful when she was managing my flat.
Mohamed · 16 February 2021
Agent replied
Thank you so much for your kind words Mohamed. They really do mean a lot.
I look forward to working with you continuously. If there is anything else I can assist with then please do not hesitate to contact me.
Kind regards
Charlotte
★★★★★ 5/5
GoogleIt was an absolute pleasure to work with the team in the Dulwich office. First-class professional service, from really knowledgeable agents - a huge thank you to Mark, Chica, Laura and the rest of the team. You did a brilliant job on the sale of our flat - would highly recommend and will be returning for any future property purchases.
Isabel · 3 September 2022
Agent replied · 30 July 2023
Thank you so much Isabel and Tom for your kind words. It was a pleasure working with you on the sale and thank you for trusting us with it!
★★★★★ 5/5
TrustpilotNumber 2 OC
KnightFrank brought the property to our attention and supported us through the purchase (that was quite complicated). There were a number of occasions when the transaction was at risk of falling apart and the KnightFrank partner had to conduct negotiations between ourselves and the vendors, which were not always straightforward. Although KnightFrank were appointed as the vendor's agents, the partner worked hard to ensure the best outcome for all parties.
Roz · 25 January 2021
Agent replied
Dear Roz
Thank you for your kind words. It has been a pleasure working with you and your family and on behalf of Knight Frank, I wish you all many happy years of enjoyment in your waterfront home.
Best wishes
Christopher
★★★★★ 5/5
TrustpilotCouldn’t be happier
After a week in our home we are so happy and are so grateful for Isabel who helped us find it and move in. She came back to us so quickly, and helped with everything we needed. We couldn’t be more happier with the house and the great service we received from Isable at knight frank she is an asset to the team ❤️ Many thanks Sara & Lorna
Of · 9 February 2021
Agent replied
Thank you so much for your kind words, I’m so glad we were able to get you moved into the property you had your heart set on and that you are loving it where you are. You were both an absolute pleasure to deal and really did make my job so much easier, thank you!
Isabel
★★★★★ 5/5
TrustpilotAmazing property manager Manwai Kwok
Just a quick note to say thanks to my property manager Manwai Kwok for being so kind and proactive with everything needed during my tenancy. He showed an high level of professionalism and high humanity too. Always willing to try to solve any problem I had and quick in his responses and help. Knight frank should be proud to have him as part of the team. Thank you Manwai.
Antonella · 3 January 2021
Agent replied
Thank you very much for your kind work Antonella, it has been a pleasure. Best wishes to you.
Best regards,
Manwai
★★★★★ 5/5
TrustpilotWe bought our house with Knight Frank…
We bought our house with Knight Frank Ascot. The experience was really pleasant. Beatrice and Greg were the sale manager for our purchase. They were extremely friendly and responsive, so the entire process is under tracking and smooth. In particular, in this special year - 2020, we moved out our previous home, then, move in the new house in the same day. It won't happen without their invaluable endeavour!
Tianbo · 15 December 2020
Agent replied
Dear Tianbo,
Thank you very much for your kind review, it was a pleasure working with you and we hope to again in the future.
Best regards,
Beatrice and Greg
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.