Trusted Agent profile · Southwark
★★★★★
813 reviews across 2 platforms
1C Calton Avenue, London, Southwark, SE21 7DE
Part of Knight Frank, see every office.
Knight Frank's office in Southwark, at 1C Calton Avenue, is rated 4.8 out of 5 across 813 reviews on two platforms, including 186 Google reviews rated 4.9.
186
Reviews on Google
This office
627
Reviews on Trustpilot
This office
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Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotTenancy Renewal very smooth
Kasia Jobda has been excellent in dealing with our tenancy renewal and extension. Very good and professional service.
Thank you for such a positive comment Frank, it’s really appreciated! It was a pleasure to assist you in your lease extension. Kasia
5/5
TrustpilotGreat Experience with Knight Frank
This was my first time renting a flat in the UK and my experience with Knight Frank was very positive. They walked me through the steps very clearly and provided me with all of the necessary tools in a timely manner. Now that I am settled in the flat, I feel like I can still reach out to them with any questions and concerns! So helpful!
Dear Erin, Thank you for your kinds weoks. It was a please helping you and do not hesitate to reach out again in the future. Enjoy your new home. Samantha
5/5
TrustpilotAna P. Muggenburg
As a tenant of a property managed by Knight Frank, I’ve been given service by Natalie Dordoy for approx 3 years and I can’t be happier about her professionalism, kindness and responsiveness. She’s always prompt to finding solutions, whenever needed. She’s also excellent with communication flow between us and service providers, landlord, and her company. I will be missing her. Thank you for everything, Nat! Ana P.
Thank you so much for your kind words Ana. It is very much appreciated. It has been a pleasure working with you over the past few years. Kind regards, Natalie
5/5
GoogleKnight Frank were instrumental in enabling us to sell our property. Without Catherine Sage and Laura Peet I don’t think this transaction would have ever completed. It was a very complex sale with multiple buyers in a chain so we needed a lot of support. Laura’s professionalism and open lines of communication was fantastic. Thank you
Thank you Victoria, it was such a pleasure to help you and the family make the stressful move to the other side of the country. Thank you again for instructing us!
5/5
GoogleThe Knight Frank Dulwich team did a fantastic job of selling our family home. They were highly professional and introduced a strong pool of potential buyers. A busy weekend of viewings produced several really good offers, very much in line with Knight Frank's valuation indication, and the buyer we chose delivered smoothly. We were really pleased. A pleasure to deal with too.
Many thanks for instructing us Andrew and for your fabulous Google review! We always back our words with action. Best wishes with the move.
5/5
TrustpilotOlivia Firmin was fantastic
Olivia Firmin was fantastic! Really looked out for us and found us a great new home :)
Dear Kirk, It was a pleasure to deal with you and your family. Best wishes in your new home, do get in touch if we can help with anything in the future. Olivia
5/5
TrustpilotGood experience
Good experience. Francesca was great. Very professional and friendly experience during what can be a stressful time.
Hi Connor Thank you so much for your kind words. It was an absolute pleasure working with you and Jen, and I am so pleased that you are so happy in your new home. Please do not hesitate to reach out if you need anything else and good luck with the arrival of your new bed! All the best, Fran
5/5
TrustpilotAbove and beyond
I had given up on ever selling my house until I met the team at Knight Frank who were absolutely fantastic. I had no doubt that we would get a great result as they went above and beyond for us in everything they did. It's a very stressful process so you need someone professional and positive and you are in very safe hands with them!
Hi Lucy, Thank you so much for your kind review. It was such a pleasure working with you and we hope to again in the future! Kindest regards, Andrew
5/5
TrustpilotThe people at KnightFrank were great
The people at KnightFrank were great, very prompt with their answers and very helpful when it came to finding out more information and arranging viewings. Vivi has helped me a lot with viewings, from setting them up to letting me know asap of any changes, and trying to make it work for my busy schedule, which was difficult but the team pulled it off.
We are committed to offering the best customer service possible, we strive to be responsive and personalised and are delighted that you feel that we have delivered above your expectations in this area. All the best, Vivi
5/5
TrustpilotFive Stars....
Freddie (from the South Bank & Tower Bridge office) handled our sale fantastically. It wasn't the most straightforward transaction, but he stepped in where required to pull everyone together and try and find a way forward. I think we were all pleased (and somewhat relieved!) when we got to completion - Freddie earned his fee twice over in my view. Wouldn't hesitate to recommend.
Thank you for taking the time to write this Mike and thank you for your patience throughout the transaction. It was a pleasure working with you. Please let me know if there is anything I can help with in the future. Best of luck with your onward search Take care. Best, Freddie
1/5
TrustpilotAbsolutely terrible service..
Absolutely terrible service... I moved into the flat two months ago and they have just got someone to sort out the windows; I reported issue with the heater a month ago and it is still not fixed... and these are just the tip of the iceberg really. Since I decided to move into this place, I have had delays after delays for various reasons.
Dear Jack, We are really sorry to hear you are not satisfied with the service you have received from Knight Frank. If you would like to discuss this issue further, please do not hesitate to contact complaints@knightfrank.com and one of the team will investigate this matter. Please accept our apologies again. Alexandra
5/5
TrustpilotVery pleased!!
Very pleased about the general management and care at the property. It is an old house which is probably due total refurb so often things arent so easy to fix. KF persist and get them done and things are always back to working order. They also use very nice companies.. more often than not the workmen who attend are very kind and pleasent which helps!
Thank you for your kind words it is appreciated. It is a pleasure to be able to help and resolve any issues that you have. Catrin
5/5
TrustpilotFantastic service
Knight Frank are our letting agents on a number of apartments in the Southbank area. Over the past year, Ellie and Mark have worked hard to secure a number of lettings for us and have provided fantastic service each time. They are also always both on hand (via email or phone) to provide market advice whenever required which is always appreciated. We would highly recommend.
Dear Pippa Thank you for your kind review. It has been a pleasure working with Steve and yourself over the past year. We look forward to helping over the coming 12months as well. Kind regards Mark & Ellie
5/5
TrustpilotExcellent service all the way through
We received a Great service. Knight Frank staff are a proactive and dynamic team. They are always friendly and helpful; communication was great all the way through taking care of everything from start to finish. A special mention must go to Christopher Paxton and Emily Clive for their dedication and efficiency in getting the job done. I would recommend Knight Frank to anyone.
Thank you for your kind words Selvi. This has been passed on to Christopher and the team. Alexandra
5/5
TrustpilotGreat experience.
Absolutely great. My experiences with estate agents have never been good at all really, but my experience Tallulah especially has been absolutely amazing ! She is responsive, has an actual sense of urgency and gets everything done quickly and efficiently, she is helpful and very polite. Couldn't have had a better experience honestly, I really appreciate all the help that has been given.
Dear Chanelle, Thank you, I hope you settle in well and do let me know if there is anything further I can assist with. Tallulah
5/5
TrustpilotGreat service from Andrew Thomas
Andrew Thomas is a great, knowledgeable and professional agent. I would definitely recommend his services.
Dear Roman, Thank you very much for your kind words. It was a pleasure working with you and hope we can continue our business relationship in the future. Andrew
5/5
TrustpilotAbsolutely exceptional service
I have been dealing with Holly Hope at the Knight Frank office based in Baker Street. She has always given me exceptional service. She has been reliable, efficient and just a brilliant point of contact. Despite the current conditions we’re in, her service has been exceptional. I can’t sing her praises enough and I cannot thank her enough. 11/10 Best wishes John-Paul Okafor
Thank you very much for your kind works John-Paul, if there’s anything more I can help with please don’t hesitate to contact me. Holly
5/5
TrustpilotI had a great experience working with Vinnie
I had a great experience working with Knight Frank. I am really grateful to Mr Vinoath Selvakumar for making the whole experience so easy, fast and successful. It is a pleasure working with the real professional. Knight Frank must be proud of having such people in the team! I would definitely work again with Vinnie in and will highly recommend him to my friends.
Thank you for a wonderful review! All the best in your new home. Kind regards, Vinnie
5/5
TrustpilotPritesh is a fantastic property…
Pritesh is a fantastic property manager. He's quick, responsive and always get things done.
Hi Steve, thank you for your kind words. It means a lot. Kind regards Pritesh
5/5
TrustpilotExceptional team
I moved into my apartment just before Christmas. I didn’t have much of a window but Knight Frank were so helpful in ensuring the transition into my new place was smooth and efficient. I’ve never experienced such a helpful and caring team. Each member of the team from my agent to my property manager have been so kind. Very grateful. Thank you!!
Dear Sureeta, Thank you so much for your review. It has been a pleasure dealing with you and we look forward to looking after you for the rest of your tenancy. Olivia and Hannah
4/5
TrustpilotHolly has been very helpful and…
Holly has been very helpful and responsive throughout my tenancy. I highly recommend her.
Thank you very much for your kind works Leon, if there’s anything more I can help with please don’t hesitate to contact me. Holly
5/5
GoogleAnna was brilliant throughout, and really assisted with the purchase of our new house. She comes highly recommended
Thank you for your kind words, Tom, it was a pleasure working with you throughout the purchase. I hope you and your family will be very happy there. Best wishes, Anna and the Knight Frank Dulwich team
5/5
TrustpilotTen years of rental with KN
Throughout the ten years KN have managed our flat we have received excellent tenants and service.The property has been kept in immaculate condition and care.In concluding our rental agreement( to eventually sell )KN ensured that it was left properly cleaned and fully serviceable.At all times we were kept informed of the regulations and problems with the flat.These being dealt with efficiently and timely.
Thank you Linda! It has been a real pleasure working with you and I wish you all the best with a quick sale. If there is anything we can do for you in the future, do not hesitate to get in touch. Best Wishes, Kimberley Pope and Ascot
5/5
GoogleA very warm and knowledgeable team of professionals, the Dulwich Office of Knight Frank has exemplifies the 1st class service you should expect but rarely experience when dealing with Estate Agents. Further, you will also experience what is known as the 'extra mile' with them. In my case, it involved receiving a plum Christmas Pudding personally delivered to my front door! I have no hesitation in recommending the team.
Very many thanks for taking the time to review our services and for providing such kind feedback, it is hugely appreciated. We hope to be able to assist you again in the future.
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Tell us what you need and we'll put you in touch. Knight Frank hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
