Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSam was a great broker. Proactive and very good at understanding what we were looking for. We greatly appreciated his support in scheduling viewings, timely sharing options and advising on the apartment/real estate details we should be aware of. Totally recommended!
Abu · 24 October 2022
Agent replied · 23 October 2024
Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe lettings team at Frank Harris have been outstanding in renting my flat. They exceeded expectation at every step, making the process almost effortless on my part. Thanks Ryan, Mark and Freddie for excellent communication, that was always responsive and courteous.
Tessa · 24 October 2022
Agent replied · 23 October 2024
Dear Tessa, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleFreddie is very friendly and helpful who promptly responds to my questions and offer very useful advices.
Yw · 1 September 2025
★★★★★ 5/5
TrustpilotHuge Thank You to the Frank Harris Team
The whole Frank Harris Team were wonderful. It was a big move for me and my family. Tina, Lorenzo and Jamie did a great job guiding me through the process, offering both sensible and sensitive advice and getting me to the finishing line. There were several hurdles along the way and few false starts. Nevertheless, both sale and purchase of one Barbican property to another were handled with consistent and unfailing professionalism and expertise. Their combined knowledge of the Barbican is without rival.
Claire · 8 November 2021
★★★★★ 5/5
TrustpilotAbsolutely brilliant advice and…
Absolutely brilliant advice and efficient service. Charlotte was very professional and helped me with all my many questions. Cannot recommend her and the agency enough, especially for a first time renter.
Caroline · 23 August 2023
Agent replied · 27 December 2024
Dear Caroline, Thank you for your kind comments regarding Charlotte and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFreddie was extremely nice and responsive, he helped us a lot getting the best offer out to get the property!
Simone · 26 April 2024
Agent replied · 23 October 2024
Dear Simone, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleCity Docklands managed the renting process for our flat. We moved to the flat in August this year and started exploring in early June. Daniel was very adjusting and professional, and managed to arrange a quick viewing on a very short notice. This wasn’t easy due to the pandemic but he was able to still arrange it. We liked the flat and are loving our stay. The negotiation process, the rent agreement happened very smoothly and in an efficient manner. Good job! And I would recommend City docklands.PositiveResponsiveness, Quality, Professionalism
Sameer · 24 October 2021
★★★★★ 5/5
Trustpilot5 stars because of Natalia Catana
I gave 5 stars because of Natalia Catana, she was so patient with me and guided me through each step and gave me the information I requested super quick
Kieran · 1 July 2026
★★★★★ 5/5
GoogleRonni was fast, efficient, reassuring, helpful and polite. Made our search really easy. Five stars!
Drew · 25 July 2024
Agent replied · 23 October 2024
Dear Drew, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleJoe is a fantastic agent, prompt, communicative, and incredibly friendly. He understands exactly what you're looking for and delivers every time. I highly recommend working with him!
Risha · 19 May 2025
★★★★★ 5/5
TrustpilotGreat experience
Mitchell was so helpful and knowledgeable about the flats he was renting. Even though I didn’t end up renting one, I appreciate the effort he made to show me multiple Barbican flats.
Rosie · 19 July 2023
Agent replied · 27 December 2024
Dear Rosie, Thank you for taking the time to leave a wonderful 5 star Google review. Mitchell will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat team here, everyone has been helpful and answered all my questions. Ryan has been available whenever we contacted him. Overall the experience with them has been delightful
Georgia · 24 October 2023
Agent replied · 23 October 2024
Dear Georgia, It’s great to hear that you have had a brilliant experience with Ryan. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWell done Ronni and team on securing the first ever multi-year tenancy for our property in 17 years, through relentless tenacity, focus and professionalism. would highly recommend them.
Raoul · 24 October 2023
Agent replied · 23 October 2024
Dear Raoul, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe have been letting out our property through City Docklands for over three years now and are very satisfied with the service received from the whole Team. As the Managing Agent, they have been taking care of dealing with tenants’ queries, arranging for the repairs, etc. We would strongly recommend City Docklands Estate Agents!
Davide · 14 January 2020
Agent replied · 23 October 2024
Dear Davide, We appreciate you taking the time to submit your review regarding the service you received from our City Docklands Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRyan Morgan and his team were excellent in getting me a new tenant within a week. ensuring there was no void period - Thanks and much appreciated.
Reg · 24 October 2023
Agent replied · 23 October 2024
Dear Reg, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRonni was really helpful during the whole process, didn’t end up finding a flat with Frank Harris but would recommend using them for finding your new home.
Freya · 24 October 2023
Agent replied · 23 October 2024
Dear Freya, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience working w Joe O’Regan!
Bhanavi · 9 April 2026
Agent replied · 16 April 2026
Dear Bhanavi, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleBen Wood at City Docklands is my Estate agent and I have to say I am so happy with the service he provides. Ben is always very helpful and has such a polite and accommodating manner. He’s very much appreciated.
Thank you Ben for all of your help over the past 5 years!
Emma · 14 January 2020
Agent replied · 12 January 2025
Dear Emma, We are delighted to read that our City Docklands Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMichelle Gambier is the best estate agent I have ever dealt with! She consistently goes out of her way to quickly sort any issues that arise and I truly feel like a valued tenant. Michelle has worked hard to advocate for us which has had such a positive impact on our life.
Emmeline · 14 January 2020
Agent replied · 12 January 2025
Dear Emmeline, We are really pleased to read your positive review regarding the service from our City Docklands Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotLorenzo Ronconi
We recently got to know Lorenzo as he helped us find a flat in the Barbican. His knowledge of the estate is brilliant and he was always honest and open with us about the properties he showed us and had great advice and was attentive to our needs and ambitions, without ever being unrealistic. Equally he was always clear about the vendor’s expectations so that we always knew the reality of the situation. Lorenzo is a first class agent and I would recommend him to anyone looking to buy or sell a property in the area.
Barnaby · 27 February 2021
★★★★★ 5/5
GoogleDenny was a really helpful agent showing us a wonderful property! Offered us advice on local eateries and grocery shopping and overall very friendly. Thanks!!
Manasi · 24 October 2023
Agent replied · 23 October 2024
Dear Manasi, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleCity Dockland Estate Agents were really helpful, informative and great when we recently moved into our flat. The process was stress free and very professional. Ryan was the agent we dealt with and he was on the ball and was happy to help whenever we had any questions.PositiveResponsiveness, Quality
Elizabeth · 24 October 2020
Agent replied · 23 October 2024
Dear Elizabeth, Thank you for your great review regarding our City Docklands office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent
We sold out flat with the help of Jaimie and Adam at the Bloomsbury branch. They were both very professional and extremely helpful as well as very patient with us. I would recommend Frank Harris 100% if you are selling or buying a property.
Mead · 10 March 2025
Agent replied · 24 August 2025
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotProcess well managed
Salvator managed the process neatly. High level of service
Kosta · 3 March 2026
Agent replied · 21 March 2026
Dear Kosta, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asha
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
