Frank Harris Tower Bridge & Bermondsey reviews in Southwark

★★★★★ 5/5

Trustpilot

Good service ❤️ Highly recommend

Yooo · 25 February 2026

★★★★★ 5/5

Google

We were having trouble finding a place with a short span of time left, but thanks to the Ronni, who went above and beyond to help us get a place, we found a great place with an amazing view. Amazing agents, would definitely recommend to others.

Prateek · 1 December 2024

★★★★★ 5/5

Google

We have had an amazing experience with Ronni! He has helped us find an apartment perfect for us and has been helping a lot with the reference process. I've been in contact with him on a daily basis, he is not only very helpful, but friendly and reassuring. One of the best experiences I've had so far with Real Estate agencies in the UK. Would definitely recommend.

Júlia · 24 October 2023

★★★★★ 5/5

Google

Very pleased with overall service on property management. John is always helpful and ready to get involved. He listens to feedback and fixes issues. The property management team is very professional and always seeks to add value. Great marketing and can find new tenants promptly.

Niki · 25 October 2019

★★★★★ 5/5

Google

Citydockland londonbridge branch has really professional process for tenants. All the process were absolutely clear, hasslefree and on time. Nicole was extremely lovely and helpful and helped us get a flat quickly and even negotiated down to our desired price. Thank you!

CheeMc · 24 October 2020

★★★★★ 5/5

Trustpilot

Ronnie was diligent and communicative

Ronnie was diligent and communicative throughout the process and would highly recommend him to any future tenants looking to rent somewhere.

Samuel · 1 August 2023

★★★★★ 5/5

Google

I had a great experience with City Docklands. Moving to a new city and also new country can be stressful, so it is great when you can find an estate agent that is able to help you walk through the process and help you understand each step of the way. Dammy was so incredibly helpful. He was always quick to get me what I needed, answered the many questions I had along the way and I can say that I felt genuinely cared for in the process. I was able to rent a flat that feels not just like a flat, but a home and that really has meant a lot to me.

Nicole · 25 October 2017

★★★★★ 5/5

Trustpilot

Charlotte was very attentive and…

Charlotte was very attentive and helpful along my rental journey. Would definitely recommend!

Jake · 7 February 2024

★★★★★ 5/5

Trustpilot

We recently instructed Jamie Charlton…

We recently instructed Jamie Charlton in connection with the sale of our Barbican flat. Jamie was super efficient, very responsive and enthusiastic and helpful.We initially considered another estate agent, the one that we had used in relation to the purchasing and letting of the flat, and we do not regret that we changed horses.We highly recommend Jamie and Frank Harris & Co - real Barbican experts and good people.

NK · 27 September 2021

★★★★★ 1/5

Trustpilot

Unprofessional service - they ask for your card details upfront

Very friendly and helpful staff, but a key warning to customers that I think they need to correct - if you are leasing an apartment, they ask for all your card details up front to make a holding deposit before you can make an offer - I think this is very unprofessional and also unsafe. All other real estate agents I've been in contact with in the past when renting a flat give you their account so you can directly transfer money to their account, the usual way. Posting this so people are aware and don't accidentally disclose their card details.

JWY · 18 June 2022

★★★★★ 5/5

Google

City docklands have been amazing in helping us find our dream flat. Nicole was our agent and she was second to none, really helpful and friendly. She took us around a variety of flats and was really patient with us. Would certainly recommend!!! A*

Joanna · 25 October 2019

★★★★★ 5/5

Google

Mark and Ryan, and the entire team at Frank Harris have been so great in helping to rent out our flat, the service has been very professional and thorough. Especially given we are currently out of the country. They managed the tenant search quickly and diligently, and secured above market rate rent on a long term tenancy. We couldn't happier with their service and we look forward to continuing to work with them on our property.

Gazwan · 24 October 2022

★★★★★ 5/5

Trustpilot

Mitchell was great

Mitchell was great! Extremely pleasant and helpful - understand your needs and always on the ball. Would recommend!

MJ · 23 August 2023

★★★★★ 5/5

Trustpilot

They Get The Job Done On Time- Happy Landlord!

I must say, I have given my business to this Estate Agency for the last 13yrs and they have never seemed to amaze me. I have never had a void period in finding professionals to rent my one-bedroom property in SE1. Their agent is so efficient and effective in finding reputable tenants an securing long term contracts quickly. I enjoyed the follow-up communications and customer service with the team. Ryan the Letting Agent Manager knows how to make you feel special as a Landlord with a complimentary wine case on completion. Keep up the excellent work guys and it's great doing business with you.

Portia · 18 March 2022

★★★★★ 1/5

Trustpilot

Ryan Morgan is a terrible

Ryan Morgan is a terrible, unethical, horrible man who has no integrity. Will not be working with your team till he is no longer a part of it.

Sam · 9 September 2022

★★★★★ 5/5

Google

Very good experience of letting via City Docklands so far. Their marketing was effective and tenants found at the right price and pretty swiftly. John has been responsive and helpful in all his feedback and suggestions to date; thank you.

Richard · 25 October 2019

★★★★★ 5/5

Google

I recently received the best assistance in searching for the perfect property to suit all my needs from Agent Samuel. He was extremely helpful and attentive to every detail I was looking for and provided me with a variety of options to choose from that I didn't realise existed. I am currently deciding on which option to go for and will definitely recommend this agency to anyone who needs efficient and high quality help in regards to properties.PositiveResponsiveness, Quality, Professionalism, Value

Parya · 24 October 2021

★★★★★ 5/5

Google

We contacted City Docklands for a viewing after finding a property on RightMove. They put us in touch with Samuel, who took care of all of our real estate needs in a professional, efficient, and caring manner. We had been looking for a home for a long time and he took the time to explain the current market situation and assist us comprehend it better. I would strongly advise City Docklands to anyone looking for a property. Throughout, communication was excellent, and he was reassuring, patient, and professional at all times. Thank you so much, Samuel!PositiveResponsiveness, Professionalism

Mariam · 24 October 2021

★★★★★ 5/5

Google

Mark at City Docklands Estate Agents has provided us with exceptional customer service throughout the entire process of finding a property. We really felt that he had our best interests at heart and responded to every query quickly & professionally. We were particularly happy when he organised a second viewing for the property at our preferred property, as unfortunately I was unable to make the first viewing. We are happy to have found a property with them and are confident with them being our point of contact over the course of our new tenancy.PositiveQuality, Professionalism

Emma · 24 October 2021

★★★★★ 5/5

Trustpilot

Mitchell was extremely helpful and…

Mitchell was extremely helpful and knowledgeable about the current rental market at our recent viewing

Jacqui · 2 August 2023

★★★★★ 5/5

Google

Very delighted with City Docklands property management team especially Ben Wood who helped us through our latest property renovation. We had a number of issues which were sorted very professionally and most importantly without any hassles. Very smooth indeed!!

Fiona · 25 October 2019

★★★★★ 5/5

Trustpilot

Make sure you ask for Lorenzo

Lorenzo was a real pleasure to deal with at Frank Harris. Although I wasn't able to get my first Barbican purchase over the line this time, he helped me understand the Estate and I think brought the vendors as close as possible to a deal. He was transparent, polite, and just a pleasure to correspond with. I'll be coming back to him next time I'm looking.

David · 5 March 2021

★★★★★ 5/5

Google

We are very happy know Director Ryan Morgan (works Frank Harris agency)because has done a good job for us and help for our needs.He always find for us good tenancy so he works very hard when he does his jobs. We are working with him more then 3 years . Also he is very friendly and caring person. Nilufer

Nilufer · 24 October 2023

★★★★★ 5/5

Trustpilot

Excellent customer care

Excellent customer care and a well run company. All of my experiances with them have been positive and they are very proactive with any issues I have had. In particular, one of the Directors, Christopher Dowds, has been incredibly helpful and treated an issue I had with a very high level of professionalism and to a high standard. Very happy with the service

Kyle · 4 July 2023