Trusted Agent profile · Southwark
★★★★★
507 reviews across 2 platforms
205 Tooley Street, London, SE1 2JX, Southwark, SE1 2JX
Frank Harris's office in Southwark, at 205 Tooley Street, is rated 4.6 out of 5 across 507 reviews on two platforms, including 296 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Frank Harris Tower Bridge & Bermondsey hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
GoogleIt has been a pleasure working with Ronni on my new tenancy. He has been very efficient, always responsive and very clear throughout the whole process. Many thanks for your service!
Dear Louis, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma
5/5
TrustpilotMitchell Max
Was extremely impressed with his customer service and worked very hard to make renting a property in the Barbican straightforward, despite the fact I was pushed for time. Was especially helpful in organising viewings at short notice, providing essential information and liaising with landlord. A very nice guy too. Would recommend.
Dear Rowan, We really appreciate you taking the time to leave such lovely comments about Mitchell. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe recently moved into a property in Aldgate. The process was very quick and easy to complete. The letting agent Ryan who helped us throughout the process was professional, friendly and more importantly had our best interest at heart all throughout the process. Even after we moved in, the team has been great with ensuring that we had settled in okay and all our queries were dealt with promptly.PositiveResponsiveness, Quality, Professionalism, Value
Dear Tim, Thank you for your kind words regarding our City Docklands office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleCity Docklands has been sooo helpful! Especially Nicole and Samantha :) They helped so much with my quick move in and always responded very quickly to emails.
Dear Molola, We greatly appreciate you putting aside the time to submit a review about our City Docklands Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleFreddie helped us a secure a place within 3 days of seeing the property and putting in an offer to the landlord, under out of the ordinary circumstances which made the service seem almost doubly impressive. Really helpful and made the process seamless as it could be!
Dear Jack, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotBought a place in the Barbican with FH…
Bought a place in the Barbican with FH as agent. Lorenzo was very professional and helpful. In an often cynical industry it's a good feeling to be able to provide an unreservedly positive review. We would not hesitate to use them for any sales we might have or any future purchase.
5/5
GoogleFrank Harris & Co have been brilliant in helping me find a flat. Ronni has kept us in the loop at every stage, worked really hard to secure us the flat, and made the process very easy. I would highly recommend Frank Harris & Co!
Dear Gavin, Thank you for your kind comments regarding the Tower Bridge & Bermondsey team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRonni, Joe and Ryan have all worked tirelessly to find me the best tenants and the best rent. Ronni especially has worked around my commitments to keep me informed and keep the whole process on track. Looking forward to getting the tenants in next month.
Dear Saf, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleNice team to work with and they were really helpful through out our tenancy. But had a bad experience with the landlord who manages this property and now is holding our deposit as they feel after being up at the property for six years they wouldn’t have to invest anything further for maintenance before they let it out again so they will use our deposit to cover the cost.
Dear Hani, Thank you for taking the time to share your experience. We are delighted we could be of assistance to you and of course would be delighted to assist you again at a future date. Kind regards, Hayley Marner Customer Relations Team.
5/5
TrustpilotExcellent service
We bought our Barbican flat with help from Tina at Frank Harris, 15 years later we received the same excellent service from Tina and Jamie. Tina's advice was clear and sensible, Jamie was on top of the sale process from the beginning providing regular updates and chasing up sluggish solicitors. Highly recommended.
5/5
GoogleGreat experience with Zak, very quick and easy getting through the application for a rental, especially over Christmas and new years which had been making us very worried, but Zak and Frank Harris & co helped make that transition smooth
Dear Hannah, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Tower Bridge office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleHettie @FrankHarris has worked exceptionally hard to resolve the various issues with the property. She has taken a proactive approach, consistently following up with the relevant parties and keeping us well informed throughout the process.
5/5
GoogleWorked w Freddie Papworth who was very helpful in navigating the paperwork and getting everything done in a speedy and efficient manner!
Dear Alex, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleHad a great experience with City Docklands - I cannot recommend Ida enough! I dealt with many different estate agents throughout our search and she was by far the friendliest and most professional. She managed to find us a fantastic property in a great location.PositiveResponsiveness, Professionalism
5/5
TrustpilotJamies Charlton, Frank Harris
Dealt with Jamie Charlton at Frank Harris on our purchase of a flat in the Barbican. Great to deal with - punctual, helpful & knowledgeable throughout. Happy to show us round any number of apartments and always patient with our deliberations! The property search and purchase was a pleasure.
5/5
TrustpilotGreat experience
I have not normally enjoyed my experience with estate agents, however Hamish at Frank Harris Bloomsbury was excellent to deal with. He really helped me so much throughout the whole process and was always on hand to answer my queries. I would definitely recommend Hamish and Frank Harris to others.
5/5
GoogleThe best estate agents I have ever had. Ronnie, and Joe where So helpful and have game a real good tenant and I am sure happy with them all. I wish them all the best luck. Thank you so much guys
Dear Nabil, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotHighly recommended
I dealt with Lorenzo Ronconi and a couple of other members of the Clerkenwell Frank Harris & Co team in my search for a flat - it was a very positive experience, I found them extremely helpful, efficient and responsive. I would thoroughly recommend!
5/5
TrustpilotFreddie Papworth of Frank Harris has…
Freddie Papworth of Frank Harris has gone the extra mile in his work to both secure a tenancy for us but also responding to issues both outside his responsibility and hours. Very professional.
Dear John, Thank you for taking the time to leave a wonderful 5* review. Freddie will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team
5/5
TrustpilotBuying a Barbican flat:
Buying a Barbican flat:Buying a Barbican studio flat from Frank Harris & Co has been a very positive experience thanks to Lorenzo Ronconi. He has extensive knowledge of and enthusiasm for all things Barbican and is very professional, helpful and efficient.Highly recommended.
5/5
TrustpilotSuperb property outcome
We have just moved into a great Barbican flat. It wouldn't have happened without the patience, diplomacy and tenacity of Magnus. He worked hard to make our move possible; a brilliant outcome! Thank you Magnus.
5/5
TrustpilotFlat hunting
I have been looking for a property for my boss to buy and have had a couple of viewings handled by this agent. Although all the staff were very helpful, Lorenzo was particularly good with his follow-up calls. Sometimes agents can be pushy. Not so Frank Harris.
5/5
GoogleI am really satisfied with their service . Specially Freddie Papworth , he is very supportive and helpful.
Dear Rohena, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah
5/5
TrustpilotHighly recommended
Lorenzo was so fantastic. Charming, personable and nothing too much trouble. He really listened to my needs, as someone buying on my own for the first time I really appreciated this, and he provided great follow-up too. Six stars out of five! Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Frank Harris Tower Bridge & Bermondsey hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
