Frank Harris Tower Bridge & Bermondsey reviews in Southwark

★★★★★ 5/5

Google

City Docklands provided an outstanding level of professionalism. I'd like to give special appreciation to Bedri Gezgin for the abundance of enthusiasm, knowledge and efficiency. He played a pivotal part in answering my queries and is a valuable asset at City Docklands Estate Agents. Once again, thank you !PositiveQuality, Professionalism, Value

Aaron · 9 November 2020

★★★★★ 5/5

Trustpilot

Very Good Experience with Charlotte - Barbican

Happy living in our apartment for a month now thanks to the good work of Charlotte at Frank Harris Barbican.The online advertised flat was available: unlike some of their competitors using some token-unavailable flat to gather contact details, they were prompt to accurately display then update their online offering including ours which was very much appreciated (and professional).The visit session was rapid: we spent an afternoon visiting with Charlotte then immediately picked up a flat.Charlotte and her management also impressively succeeded in negotiating the condition we proposed and getting things sorted in the (short) period we requested.The paperwork part was a bit laborious however as the company they use for referencing checking "The Letting Hub" kept asking for additional papers pretty much daily generating quite a bit of discomfort (that could be put on COVID as our previous agency went bankrupt indeed so the referencing was not straightforward...)Additionally, the flat needed some TLC as it was set for sale (before the pandemic) therefore was not very much ready for renting. As of today, some things are still not fixed although getting taken care of soon hopefully.Overall a very good experience; very much recommended and very much good work to Charlotte!

Ad · 6 June 2021

★★★★★ 5/5

Google

Appreciate all the work Denny has done for us to give information and make the move in process seamless.

Syed · 27 March 2024

★★★★★ 5/5

Google

Ronni and Joe have been excellent. Highly efficient and found me good tenants straightaway. I like the way payments are structured monthly as well. Outstanding service!

Catherine · 24 October 2023

★★★★★ 5/5

Trustpilot

Great service with a personal touch

Tina and Lorenzo provided an excellent service throughout, from the moment of initial contact. They were always very responsive, and proactively updated me on what was going on.A initial approach to marketing my property was developed before being discussed and agreed, and then implemented in line with that plan. This was all done during COVID restrictions which clearly didn’t help.As is not uncommon the prospective purchaser caused a number of issues. The team provided a balanced consideration of how to react to these. This counsel was highly valued, an went a long way to mitigate my ire.The service I received was excellent and I would happily recommend them.

Ian · 25 March 2021

★★★★★ 5/5

Trustpilot

A seamless service from start to finish…

A seamless service from start to finish from Alison at Frank Harris estate agents. We came to sell our investment property in Bloomsbury and invited three local estate agents to provide a valuation and tell us about their service. After some thought, we opted for Frank Harris estate agents. A steady stream of quality viewings lead to a proceedable offer which was at a higher level than the other two agents suggested as the asking price. The sale process was completed in a little over ten weeks from start to finish. Highly recommended.

M · 16 December 2020

★★★★★ 5/5

Trustpilot

Brilliant job

Alison Battrick and the sales team at Frank Harris, Bloomsbury, did a brilliant job of selling our properties. A third of the way through the sales the pandemic struck and we went into lockdown. With the altered economic climate we were very concerned that the sales may not go through. We were very fortunate however to be in the capable hands of Alison who was unflappable and navigated us confidently through to the finish. She was a realistic and fair negotiator; always returned our calls, kept us updated throughout, was reassuring and generally very helpful.We have dealt with Frank Harris in Bloombsbury over decades now and have found them to be realistic in their pricing, reliable and professional and would have no hesitation in recommending them.

Anonymous · 15 December 2020

★★★★★ 5/5

Trustpilot

Constant support & reactivity

Alison from Frank Harris &Co has been of a constant support through each steps of the process to buy my flat, from organising a revisit of the flat to supporting me with the documents transmission. She proved to be a key link between my solicitor, broker & the seller side, to help get things done on time in spite of the market current delays. I always had an answer within hours which brought peace of mind & clarity in this process I was new to. I have been really happy with all members of Frank & Harris team I dealt with.

Cécile · 9 December 2020

★★★★★ 5/5

Trustpilot

We had a viewing with Lorenzo yesterday…

We had a viewing with Lorenzo yesterday to view a city pad. Not only was he professional but personable too and took time out to show us the surrounding area too, so we had a 360 feel for the place. Our random questions were answered with ease, (even though we were all wearing masks), anything that to be checked, were quickly resolved in the morning. Good to see an agent that truly cares about both Vendor and purchasers, he's the whole package I would say

Customer · 19 November 2020

★★★★★ 5/5

Trustpilot

Dedication and customer focus

Charlotte and Tina have both gone beyond to secure my lease. A very dedicated, professional and committed team who are really looking at their client’s needs.

Daniel · 27 August 2023

★★★★★ 5/5

Trustpilot

A very happy experience

Tina and Lorenzo inspired confidence and delivered. In a less than buoyant market, they quickly sold our flat and found us another flat to buy. They know the Barbican market and its inhabitants very well. After offers were accepted, they were very proactive in steering the transactions through to completion. They were in almost daily contact with all parties, identifying potential hold-ups very early and resolving them before they could delay proceedings. Altogether a very happy experience.

Peter · 24 May 2021

★★★★★ 5/5

Trustpilot

Local experts - recommended!

Great level of service from Tina and team at Frank Harris. Good advice and very helpful both to us and to potential buyers. Definitely recommended.

Chris · 22 December 2021

★★★★★ 5/5

Trustpilot

Lorenzo has been incredibly responsive…

Lorenzo has been incredibly responsive and has helped to maintain a good working relationship between the parties by dealing swiftly with small points which don't always require legal input.

K · 5 March 2021

★★★★★ 5/5

Trustpilot

nice renting experience with Kevin

nice renting experience with Kevin. Very responsive and adaptive. Found a apartment within two weeks and Kevin very patiently walked me through the whole process.

Sipei · 1 August 2023

★★★★★ 5/5

Google

I have been a customer of City Docklands for many years and have always been impressed with the quality of service. In my day-to-day dealings with the company, I have always found Michelle and her colleagues to be very professional and a credit to the Company.

John · 24 October 2020

★★★★★ 5/5

Trustpilot

Great flat

Mitchell Max found us a great flat - just what we were looking for. He was knowledgeable and helpful through the letting process.

Michael · 31 August 2023

★★★★★ 5/5

Google

My partner and I were searching for a flat, being let down by some estate agencies, for lack of communication, and various other reasons. I then came across a gem with City Docklands Estate agency. Our agent Ida, has been fantastic, working to get things moving quickly and efficiently. I can't speak highly enough of her, and the rest of the team. Thank you once again. Jason and KarolinaPositiveResponsiveness, Quality, Professionalism, Value

Jay · 24 October 2021

★★★★★ 5/5

Trustpilot

Very good and straightforward service…

Very good and straightforward service from Frank Harris. The team know the Barbican inside out. Tina and Jamie were very helpful finding the right property for us.

Polly · 3 February 2021

★★★★★ 5/5

Trustpilot

The process was rendered much easier…

The process was rendered much easier and smooth by the use of online applications backed up with personal messages. Very helpful

MER · 17 September 2023

★★★★★ 5/5

Google

The team was extremely helpful to find and secure the apartment that we really wanted - would definitely recomend! Nice job! Mark, Ryan and Samuel - you are amazing!

Vasily · 13 January 2023

★★★★★ 5/5

Trustpilot

Lorenzo at the Barbican office upholds…

Lorenzo at the Barbican office upholds the tradition of great customer service from the Frank Harris team. He is an excellent communicator, whether in person, by phone or email, keeping clients regularly informed of progress. He shows a keen interest in the local housing market, is intuitive about which properties might best suit a potential purchaser and is an enthusiastic and very personable ambassador for his company. A first class addition to the team.

Alan · 10 January 2021

★★★★★ 5/5

Trustpilot

Recommended for lettings

Great support from Charlotte from the Lettings team. Proactive, informative, and flexible!

Ola · 5 March 2024

★★★★★ 5/5

Trustpilot

Excellent service in selling our flat

Excellent service in selling our flat. Jamie Charlton was really good in following through between offer and completion, nothing was too much trouble

Stephen · 31 May 2021

★★★★★ 5/5

Trustpilot

Tina and Lorenzo - a dream team

Tina and Lorenzo have been absolutely amazing. They have been responsive, efficient, knowledgable and nothing has ever been too much trouble. They know the Barbican intimately and are 'go to' agents for any purchase there. What they don't know is not worth knowing. They are also very decent, kind and fun and are excellent negotiators. If we were selling they would be our number one choice. We cannot recommend them highly enough.

Jack · 15 March 2021