Trusted Agent profile · Southwark

Foxtons Dulwich reviews in Southwark

3.9

★★★★★ Good

359 reviews across 2 platforms

29-35 Lordship Lane, London, SE22 8EW, Southwark, SE22 8EW

Foxtons's office in Southwark, at 29-35 Lordship Lane, is rated 3.9 out of 5 across 359 reviews on two platforms, including 226 Google reviews rated 4.5.

Google logo

4.5 / 5

226

Reviews on Google

This office

Trustpilot logo

133

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Google

Foxtons were very accommodating throughout our tenancy with them. Nathando was particularly helpful and proactive regarding our change of occupancy

Oisín · 17 January 2026

5/5

Google

Really great experience - Caspian in particular was really responsive and helpful but Donald and Attiya were also really good.

Heloise · 17 January 2026

5/5

Google

Had a great experience with Foxtons East Dulwich. Donald was incredibly helpful and professional. He kept me up to date with how the sale was progressing, was quick to respond to questions I had and genuinely made a scary process much clearer and easier. As a first time buyer I very much appreciated his guidance and communication.

Emily · 24 November 2024

1/5

Google

They are pleasant and charming whenever they want you to sign a contract with them. However, when our contract ended, they attempted to charge us over £500 for trivial repairs, most of which were due to the poor ventilation of the flat. Despite refusing to pay multiple times, we ultimately didn’t have to pay anything, as they were not entitled to charge us for those repairs. They also behaved unprofessionally when arranging viewings and final visits, and they altered the concepts and amounts of the fees to be paid multiple times. We ended up dealing with the letting manager, who was one of the rudest individuals we’ve encountered

Daniel · 26 July 2024

Agent replied · 24 October 2024

Hi Daniel Z, We apologize for your experience with Foxtons Dulwich Estate Agents. We take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further. Best, Sophie

1/5

Trustpilot

Do not rent through Foxtons

If you are a renter, please do not use Foxtons. They are a scammy horrible company that only serves the interests of the landlord. They rented us an overpriced disgusting dump by using old out-of-date photos in the rental ad, and locked us into an abusively restrictive contract that made it impossible to leave the horrible dump that ruined my mental health. Do yourself a favour and stay away from these money hungry scammers.

Laura · 12 November 2025

1/5

Trustpilot

Extremely poor experience with Foxtons

Extremely poor experience with Foxtons. We were left without proper cooking facilities for 25 days, which had a major impact on our daily life and forced us to spend extra money on food. A functioning cooker is a basic part of any home, yet this was not handled with the urgency it deserved.

Moushumi · 3 May 2026

5/5

Google

Nothando has been incredibly helpful throughout my time working with Foxtons. She’s been professional and responsive, and made what can be a confusing process run smoothly. From finding a flat to answering questions I had during my tenancy, she consistently went above and beyond.

Eli · 23 April 2025

5/5

Google

Tehreen was class, engaged throughout the whole buying process. If it wasn't for her I don't think it would've gone through

Sammuel · 17 December 2025

1/5

Google

As a tenant avoid at all costs!! After securing a tenancy from Foxtons and paying deposit and first months rent to them, it turns out they incorrectly advertised the move in date online and in all communication by a margin of two and a half weeks, when they made us aware of the admin error they offered no alternative accommodation, or compensation, saying it’s not their responsibility to help as only we signed the contact and not the landlord? ED foxtons management then asked if we could stay with friends for the two and a half weeks to bridge the gap??? Offering instead to either cancel the tenancy or amend the contract with new move in dates. Unable to find a suitable alternative, left us having to use Airbnbs, hotels and storage facilities for all our belongings for the two and a half weeks cross over. When finally being given the keys to the property it was extremely unclean, damp and messy, with mouldy food and sandwiches being found in the cupboards???

Nielsan · 26 June 2024

Agent replied · 24 October 2024

Hi Nielsan Bohl, We apologize for your experience with Foxtons Dulwich Estate Agents. We take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further. Best, Sophie

5/5

Google

I was looking for a place and Donald was very helpful. He showed me some great options and listened to what I wanted. I would definitely work with him again in the future.

Luke · 24 July 2025

5/5

Google

Had a lovely experience looking for my first home with Donald Brooks at Foxtons East Dulwich. He was very attentive and listened to what I wanted, especially as it was my first time looking for a property and so I didn't know a lot to begin with! He was great and communicating, following up and always provided me with lots of properties aside from the ones I saw online which was great and really helpful. He showed me one which was fresh on the market and gave me some great advice too! Would reccomend if you're looking for a property in the area.

Jo · 24 July 2025

1/5

Google

Purposely made things difficult when stopped renting through them. Completely misused my personal data, repeatedly closing multiple utility accounts without my permission. Seemed unnecessarily spiteful - surely these people have better things to do with their time. Bit pathetic really.

Karl · 13 April 2025

5/5

Google

Thanks to Nothando who made this stressful process, more easy going. She was absolutely amazing, helpful and willing to help at all times. This was the first time letting with Foxtons and it was a smooth process. Really recommend them!!

Daniela · 9 April 2025

1/5

Trustpilot

I've recently started renting from…

I've recently started renting from Foxtons. They are both the letting agent and the managing agent. I have never paid so much for such a bad service. None of the extractor fans work, my heating doesnt work, the curtain rods are bent and now one has fallen off & luckily no one got hurt because they have taken so long to resolve the issues. I'm wondering is this even legal?

Maria · 15 October 2025

1/5

Trustpilot

WARNING: Extreme harassment and zero internal coordination

I contacted ONE agent for a specific property viewing, and it has turned into a total nightmare. I am being hounded by at least FOUR different colleagues from this branch. The frequency is beyond unprofessional, I just received 2 calls in the span of 5 minutes.

Derya · 15 May 2026

5/5

Google

Just had a valuation on my property with Donald. He was informative, knowledgeable and an all round top bloke. Thanks Donald, look forward to the next stage of selling our property with you. Updated - just had an additional valuation for letting from Martin and he too was brilliant thank you!

Charlotte · 28 October 2024

1/5

Trustpilot

Outrageous and awful management service

As a landlord (don't hate me!) paying for a managed service, they tried to charge me £90 + vat to fix a meter door with two cable ties. This is typical, and I have to chase them repeatedly for everything. My tenants and I deserve better.

Paddington · 4 May 2026

5/5

Google

House hunting, particularly at the moment, is hard. Finding an estate agent who you can trust is even harder. But Scott at Foxtons Dulwich is one of them! Throughout the whole process of looking for my first home he's been patient, kind, and importantly has made me feel like my best interests are at heart and that he cares about finding a space that will genuinely work for me.

Daisy · 25 October 2023

1/5

Trustpilot

Appalling lack of transparency, 5 months of silence followed by an “ambush” claim

I had an incredibly unfair and unprofessional experience with the Foxtons Deposits Team. We moved out in October 2025, yet it took five months for any clarity regarding our deposit, a delay that felt like a tactical move to strip us of our right to provide counter-evidence.

John · 19 April 2026

1/5

Trustpilot

I wanted to view a house

I wanted to view a house. I was asked about my financial position and pushed to see their recommended mortgage broker and solicitor services. I said I had my own and it is all lined up so I'm not interested in using yours.

Luce · 28 April 2026

5/5

Google

Thanks to Beth and the team for selling my flat in East Dulwich! Great service and communication from start to finish. Thanks again!

Carmel · 27 May 2024

Agent replied · 24 October 2024

Thank you carmel vasey for your review. Sophie, Foxtons Dulwich Estate Agents Get it done with London’s number 1!

5/5

Trustpilot

We were well supported by Molu

We were well supported by Molu, who helped us find the perfect kind of home that we were looking for.

Bhaskar · 21 September 2026

5/5

Google

Donald couldn’t have been more helpful throughout this process. Can’t recommend him more highly.

Sophie · 17 March 2026

Agent replied · 17 April 2026

Thank you, wonderful to hear our team was helpful throughout your journey. Sophie, Foxtons Dulwich Estate Agents Get it done with London’s number 1!

5/5

Google

We have just completed a especially comlicated purchase after nearly 7-month process, including staying at Airbnb for over 2 months. I'm very grateful that Attiya has been very patient & friendly, and always are ahead of solicitors & management agents on solving issues, chasing for updates and maintaining great communications, which helped a lot at the very stressful time!

Yan-Jie · 29 December 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Foxtons's Google reviews

Questions about Foxtons Dulwich

How many reviews does Foxtons Dulwich have?

Foxtons's Southwark office has 359 reviews across two platforms: 226 on Google, 133 on Trustpilot (across the whole business).

What is Foxtons Dulwich's rating?

Foxtons Dulwich is rated 3.9 out of 5 across all 359 reviews, and 4.5 out of 5 on Google from 226 reviews.

Where is Foxtons's Southwark office?

Foxtons Dulwich, 29-35 Lordship Lane, London, SE22 8EW, Southwark, SE22 8EW.

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