Fixflo Southwark reviews

★★★★★ 5/5

Google

Recently have just accepted a job offer for an estate agents in my local town. I was contacted by Myles who was absolutely fantastic! Was extremely polite always kept me up to date. I had an interview sorted the same day he contacted me. I would recommend this company 100% but this is all down to the experience iv had with Myles. I hope to never need to find employment again but if for what ever reason I needed to I would contact Myles. 10 out of 10 for me!! All the best to Myles in the future !!!

Ashleigh · 18 August 2021

★★★★★ 5/5

Google

Lorenzo was extremely professional, friendly and helpful. He knew exactly what I was looking for and found me a perfect match for my job. Thank you and best wishes in your career.

Preeti · 18 August 2021

★★★★★ 5/5

Trustpilot

fixflo are a brilliant asset.

fixflo are an amazing company, our Customer Success Manager Tom is highly knowledgeable and assists us with our inquiries quickly. the system allows for tutorials for self-learning, and our Customer Success Manager creates personalised demonstrations for issue-specific tutorials.

Alix · 20 February 2024

★★★★★ 5/5

Trustpilot

Working with Charlie Adams has been…

Working with Charlie Adams has been great, he has made things so easy for me to understand and has also made a very long winded job for me so much easier and our business will run a lot smoother. Thank you Charlie,

Donna · 24 November 2023

★★★★★ 5/5

Trustpilot

Fantastic Service and Product!

Isaac and Lia were so responsive, professional and helpful at all times. Nothing was too much trouble, and we are now looking forward to using Fixflo on a daily basis! Thank you :)

S · 20 May 2024

★★★★★ 5/5

Trustpilot

Excellent Support, Fast and Efficient Service

I had a query regarding the system, and the team responded promptly, resolving the issue within 20 minutes! Their efficiency and helpfulness were outstanding. I highly recommend their service :)

Abigail · 19 February 2025

★★★★★ 5/5

Trustpilot

Could not, now, be without fixflo

We, as a company, have using fixflo for around 5 years; however it would be fair to say that previously we were just playing with it. As a consequence of the pandemic I, personally, became more involved with the day to day management of our properties and started too better understand how fixflo works. In short, fixflo is a game changer it simplifies and speeds up process, keeps all parties 'in the loop' helps to streamline your operation. I am a complete convert and am now looking to see how we can better utilise more of the program and its functionality.

Peter · 25 January 2021

★★★★★ 5/5

Trustpilot

Great Product and very good service

Great Product and very good service . Jessica and the team are keen to listen to ideas and assist as much as possible . Highly recommended.

DC · 18 February 2022

★★★★★ 1/5

Trustpilot

Yet another obstacle to over come

Yet another obstacle to over come, why the hell have you incorporated this stupid link expired system, I despise using fixflo at the best of times, now another reason to avoid, back to messaging tenants, definitely hope non of the other letting agent take this on.

Consumer · 23 May 2024

★★★★★ 5/5

Trustpilot

Transfomative

We have been using FixFlo's reporting interface for years, but only recently adopted the Professional version for full issue management. We had previously been using cobbled-together solutions led by email to manage our repairs, and from the first week I could already see the efficiencies that FixFlo would bring us. With our main tradesmen on board now as contractors, I feel like I have the world at my fingertips - issues have a life of their own and I no longer have to progress them through each step of the process and endless back-and-forth with the various parties.

Jojo · 26 November 2020

★★★★★ 5/5

Google

Excellent service received from Eliana. Pleasure to work with and I felt I could totally trust her in finding us the perfect candidate. She worked extremely hard & great communication. Thank you Eliana

Natasha · 18 August 2020

★★★★★ 1/5

Trustpilot

Very poor.Tenant experience.

Very poor. Tenant review. Mathews of Chester letting Agent. simply does not work, fault reports are logged but absolutely no action and not passed over to Pro Call the agent who then is supposed to arrange the work. No telephone number to call and no response to multiple emails. Wonder if maybe the company has folded as doesn’t seem to be anyone responding.

Anonymous · 8 April 2023

★★★★★ 5/5

Trustpilot

New User - Should have moved to FixFlo sooner

Over the past seven months of the Covid-19 crisis, we have experienced a dramatic up-tick in the amount of maintenance issues reported by our tenants. This went hand-in-hand with the challenge of having staff working flexible hours from home for most of this period. It soon became apparent that I needed to re-visit our current maintenance protocols to see if there was a more efficient way to deal with reported issues and planned maintenance, whilst not losing sight of the need to continue providing our landlords and tenants with the same levels of service they have come to expect from Haydn Jacks Lettings. After much research, I settled on the software provided by FixFlo and it went live in the middle of this month (Oct 2020). We have taken advantage of their expertise in transitioning from one system to another, data transfer, staff training and also tenant and landlord promotion. The change has been seamless and after only one week since going live, we are already receiving amazing feedback from those tenants and landlords who have had reason to engage with the system. This software is a must for all property management companies.

John · 20 October 2020

★★★★★ 5/5

Google

Myles was amazing help in finding me a career in property, always gave me so many options and continuous contact and support throughout the process! Would 100% recommend.

Tania · 18 August 2021

★★★★★ 5/5

Google

Really great experience working with Crux Careers. Thank you so much Lorenzo with helping me find my new job! Helped me throughout the process. And pushed to help me get the right job for me. Kept me undated though the whole process. Would definitely recommend to any others to expand their job search.

Sabrina · 18 August 2022

★★★★★ 5/5

Google

I have Worked with many real esate recruiters over the pass 5 years, and i have a never come across a better team, than crux careers. Megan and Eliana have turned such a streesfull time in my life, into something amazing. through there bespoke tailor made working manor, really taking into consideration all my needs and requirements. Easy to talk to felt at easy within minutes of conversation. If yoy need a job, cruz careers is the 1 #number1 Please feel free to add me on Instagram @Ricardoescofffery :) Thanks again,

Rico · 18 August 2020

★★★★★ 5/5

Google

Myles and Iain assisted me in my search for a new role. They listened to my requirements and came up with a couple of suitable options for me from their large pool of vacancies. They were both strong communicators and always took the time to do the little things such as a short call prior to the interviews and a follow up call afterwards for my feedback. They provided a good amount of feedback from their clients and were able to negotiate me the best package to meet my needs. Overall I would rate the service with 5 stars. Having both worked within the industry they knew the demands of the type of job I was looking for and were able to pair me up accordingly. I would without a doubt recommend the Crux Careers service as its second to none!

Adele · 18 August 2020

★★★★★ 5/5

Google

Crux has given me more to be thankful for than words can say. Being an 18 year old, all be it a self employed - recent college graduate seeking a big city job was very hard. It took months and months of interviews at different roles and a lot of setbacks for me to almost reach breaking point with it all. I reached out to Steve at Crux, he told me he had an idea in mind for someone like myself. I went for the interview and it was the best I had ever had. It gave me a bit of hope going forward. The company was/is very reputable In the industry so I was over the moon when eventually being told I had got the job. Fast forward 3 months and now I am a different person. Settled in and focused on my career goals with growth as the focus. I have steve to be thankful for!

P · 18 August 2020

★★★★★ 5/5

Trustpilot

Marcela Kralickova was amazing recently…

Marcela Kralickova was amazing recently in helping us set up our out of hours service, she was very knowledgeable, helpful and patient with us! She also offered further system training which we really need - thank you!

Kelly · 28 November 2023

★★★★★ 1/5

Google

As a tenant, I found this a poor experience. No responses from the maintenance provider after 1 week of raising an issue and no way to directly escalate an issue within the app or ask for a different provider so I had to escalate with my landlord separately.

Vipin · 13 March 2024

★★★★★ 1/5

Google

Beware - Auto renews every year. They're awful to get hold of to discuss it, do not offer any contact numbers and will hold you to the letter of the contract.

Alex · 16 December 2025

★★★★★ 5/5

Kerfuffle

Fixflo have saved Xmas for us

Just wanted to say that if anyone is looking for a solution for the management and and reporting of repairs and maintenance Fixflo have been awesome to work with for the past few years. Today, we found ourselves needing some extra assistance in a hurry and they stepped in with absolutely superb customer service. Really can't recommend Rajeev and his team enough.

David · 21 December 2020

★★★★★ 1/5

Trustpilot

Rubbish for contractors

So here is my opinion. The system probably works well for estate agents and tenants that is where it stops!! Never has a thought gone into the contractors that have to use the system it is ridiculous and difficult for the contractor. And when I tried to get support nothing doing, their website says very little to help contractors if you dont believe me go on their website and find the contractor log in. When contacted they basically just said sorry for your difficulties and put some unrelated drivel. If you care about your contractors stay away if you don't it might be ok.

Samuel · 5 March 2020

★★★★★ 5/5

Trustpilot

Fixflo

We deal specifically with Marcela and have always fond her to be very responsive. Fixflo allows us as a business to manage maintenance efficiently.

Cindy · 10 March 2025