Trusted Agent profile · Southsea, Hampshire

Beals Southsea reviews

4.8

★★★★★ Excellent

2,015 reviews across 3 platforms

13 Clarendon Road, Southsea, Hampshire, PO5 2ED

Part of Beals, see every office.

Beals's office in Southsea, Hampshire, at 13 Clarendon Road, is rated 4.8 out of 5 across 2,015 reviews on three platforms, including 162 Google reviews rated 4.7.

Google logo

4.7 / 5

162

Reviews on Google

This office

Yell logo

1.8 / 5

5

Reviews on Yell

This office

Trustpilot logo

1,848

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southsea office, from every platform, shown as written. First names only.

5/5

Google

Rhian is an amazing estate agent and assisted a swift process :)

Faith · 15 March 2026

Agent replied · 15 April 2026

Thank you Faith!

5/5

Trustpilot

Katie has been a great help to me…

Katie has been a great help to me through this rather stressful experience. She has taken the time to explain things in great depth to me . She is a very patient and understanding young lady and I will actually miss our little conversations She has put my mind at rest and she has given me advice which paid off . Thank you Katie . In answer to the following question “ date of experience “. It has been ongoing for a few months “.

Julie · 25 August 2023

Agent replied · 25 March 2024

Hi Julie, Thank you for your lovely review. Feedback like this means the world to us. Katie will be delighted to hear you had such a great experience with us! We hope you have a great day! :)

5/5

Trustpilot

The fastest I've seen sorting answers…

The fastest I've seen sorting answers after viewing for if you got the place or not and William was a great help from start to finish while being polite,can't ask for better service.

Kieran · 3 June 2026

4/5

Trustpilot

A recent house move

A recent house move, at short notice was dealt with efficiently by Saty, our pre-tenancy manager. Saty kept us up to date with the progress and was really informative on our moving day.

Sophie · 1 June 2026

5/5

Trustpilot

Muhammad has been absolutely fantastic…

Muhammad has been absolutely fantastic with helping us in our search for an apartment to rent. Prior to this, I was overwhelmed and fed up with viewings and not being satisfied. Muhammad listened to us and found us something that was perfect for us; he went out of his way to get things done quickly and overall I'm extremely satisfied with his service. I would recommend Beal's estate agent to anyone looking to let or buy as all the staff were very nice and we really appreciated the expectionally high service we received from Muhammad.

Mary · 13 July 2023

Agent replied · 25 March 2024

Hi Mary, Thank you for your lovely review. Feedback like this means the world to us. Muhammad and the entirety of the team were delighted to hear you had such a great rental experience with us! We hope you have a great day! :)

5/5

Trustpilot

Dream Bungalow

Working with Katie Healey from Beals as our sales progressor during the purchase of our dream bungalow was an absolute pleasure. Katie's exceptional communication skills were evident throughout the entire process, keeping us informed and involved on a daily basis. Her dedication to providing clear updates and her ability to articulate complex information in a friendly and approachable manner were truly outstanding.From the start, Katie took the time to understand our needs and preferences, establishing a solid foundation of understanding. She consistently went above and beyond, ensuring regular communication through phone calls, text messages and emails. Her attention to detail, promptness, and ability to explain legal and financial matters in a straightforward manner were exceptional. Katie's passion for her work shone through, and her commitment to our satisfaction made her a true professional. Without a doubt, Katie Healey is an sales progressor who excels in communication and provides an exceptional level of service.

Kay · 11 July 2023

Agent replied · 25 March 2024

Hi Kay, Thank you for your lovely review. Feedback like this means the world to us. Katie and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)

5/5

Trustpilot

Accommodating and kind

Urgent move into the area, thankfully I have the lovely Jess to help me out. She was there from viewing right through to getting settled in. Always at the end of an email or phone call for any questions I had or anything I needed help with. when it came to moving, Amber and Jess were both Swift in organising the change over and collection of keys so I could get in quickly. So accommodating to my needs as far as timescale and urgency. Even now I’m in the flat, Jess is still at the other end of an email or phone.

Natalie · 6 July 2023

Agent replied · 25 March 2024

Thank you, Natalie, for reviewing your experience at Beal's Fareham Office! Amber & Jess will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

Outstanding Experience with Beal's Estate Agency and Jessica!

Working with Beal's estate agency was a fantastic experience, and Jessica, their super friendly agent, made it even better.Throughout the process, Jessica's professionalism and expertise were evident. She was always available to answer our questions and provided valuable insights. She always worked around us and was helpful along every step of the way.Thanks to Jessica and the Beal's team, finding a new home was hassle-free. Their commitment to excellence, made a significant difference.I highly recommend Beal's to anyone in need of a real estate agency that truly values their clients. I am grateful for their outstanding service.

Igor · 7 June 2023

Agent replied · 25 March 2024

Thank you, Igor, for reviewing your experience at Beal's Fareham Office! Feedback like this means the world to us! Jess and the team will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Trustpilot

Thanks to Katie Healey.

Second review for Beals. This time for Katie Healey my sales progressor who was the key to holding the move together with other agents and Conveyancers. Katie made frequent calls and emails to myself and others on a daily basis. I would recommend Beals as an agent. I had zero issues. Would definitely use again if I ever have to move. ThanksKevin

MR · 8 July 2024

Agent replied · 23 August 2024

Hi, thank you for reviewing your experience at Beals! Lucy will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Trustpilot

Recommendation of Beals Estate Agents

The very friendly and helpful staff of Beal's Estate Agents certainly made the selling of our property easier, in particular Sarah Tyson was always cheerful, available for a chat and even when absent from the office ensured that we would be given assistance. Due to Sarah's hard work we were kept up-to-date at all times and in our opinion she went over and above her brief to ensure our selling experience went as smoothly as possible. Would not hesitate to recommend Beal's Estate Agents.

Jan · 2 June 2023

Agent replied · 25 March 2024

Hi Jan, Thank you for your lovely review. Feedback like this means the world to us. Sarah and the entirety of the team were delighted to hear you had such a great selling experience with us! We hope you have a great day! :)

5/5

Trustpilot

House sale

We put the house on the market last May just before alot of economic uncertainty. Over the next 7 months we accepted 5 different offers that fell through for varying reasons. Olly, Charles and the team were very good at keeping interest going in the property and keeping us informed. Finally completed in March- process helped by sales progressor- Katie - who was very helpful with this part of the process. Thanks to all the team for helping us complete the sale finally!

Clare · 15 May 2023

Agent replied · 25 March 2024

Hi Clare, Thank you ever so much for taking the time to review Beal's. Olly and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

1/5

Google

I don't know anyone who has had a good experience with this company. We dealt with Shelby. Take notice of the date of other reviews being very similar. Renting a property from Beals was a big mistake. We were left with no electricity due to them not knowing where anything was in the property that they managed. We had no heating all through winter as they didn't send anyone out despite requests. Only fixing it in spring as well as many maintenance issues brought to their attention. When it came to moving out, they made everything more difficult than it needed to be and their behaviour became more unprofessional. Ignoring emails, being rude on the phone and person.

Cas · 26 March 2023

Agent replied · 26 March 2024

Hi Cas, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. As your review account name does not match any details on our system please could you send an email to info@beals.co.uk, as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation. We hope to hear from you soon.

5/5

Google

Fantastic service with a smile , very help-full as well as being very knowledgeableI. I would like to thank the team at Beals for all their support on my recent purchase. I had the pleasure of dealing with Manager Stacey throughout the process and he was simply amazing. No matter what queries I raised he always responded within 24hrs and with answers to any questions I had raised. Buying a property can be very stressful and Stacey and his team made the whole process a lot simpler. Massive thank you for all your support!

Pierson · 26 March 2023

Agent replied · 26 March 2024

Hi Pierson, thank you for taking the time to review your experience with Beal's Southsea! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)

5/5

Google

I have dealt with Stacy and his team for several years now with both the rental and sales sides of the service. I have purchased, sold and rented with Beals, their services in all departments are always exceptional. They provide a fantastic fully managed service for my student lets providing a timely and efficient service which is second to none! I have worked with other local letting agents and Beals far exceeds any other service experienced. Definitely a 5 star recommendation!!

Frances · 26 March 2023

Agent replied · 26 March 2024

Thank you, Frances, for reviewing your experience at Beal's Southsea Office! Stacey and his team will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.

5/5

Google

Very professional from the start and helpful in all my enquiries. Was shown around the property by Billie and she was informative and told us everything we needed to know as well as explained everything involving payment clearly. I spoke to Shelby on the phone a couple of times and she was also helpful and was patient when having phone trouble trying to pay the deposit and lastly Jasmine who we signed the forms with and has helped me as well with the referencing process. Could not have asked for a smoother process and team to help and would 100% recommend to anyone to use Beals in southsea

Ben · 26 March 2023

Agent replied · 26 March 2024

Hi Ben, Thank you for your lovely review. Feedback like this means the world to us. Billie, Shelby, Jasmin and the entirety of the team at Southsea were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)

5/5

Google

I have been looking to a rent a property quite quickly and contacted Beals Southsea to help me find a place. My agent Billie Fletcher has been incredibly professional in aiding with my requests. She has been responding to emails very quickly and within our first phone call she managed to find multiple different properties that suited me. She is very professional and has helped me so much during this stressful situation. She has provided extensive knowledge on different properties and we managed to find the best option for me. Couldn't be more grateful thank you and I look forward to working with Billie in the future. I would absolutely recommend Beals Estate.

Helen · 26 March 2023

Agent replied · 26 March 2024

Hi Helen, Thank you for taking the time to leave such positive feedback for Southsea Beal's Office! Billie and her team will be delighted to hear you've had a great moving experience with us. Our staff are handpicked for their customer service, professionalism, and knowledge. We look forward to working with you in the future! Hope you have a great day!

5/5

Trustpilot

Katie at beals

Katie was the one part of the buying process which went well. Fully responsive to all questions and going above and beyond to try and get the sale completed even with the obstacle of the buyers solicitor to get through. Would definitely recommend Katie and Beals in the future

Paul · 18 December 2024

Agent replied · 25 March 2024

Hi Paul, Thank you for your lovely review. Feedback like this means the world to us. Aisha and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)

5/5

Trustpilot

Genuine people do nice things consistently ....

Genuine people do nice things. Fortunately for me, my experience with the letting team at Beales has been a great one. The service, the care and the all round knowledge the team has, have allowed me to have valuable, virtually trouble free business liaison. I want to expand my portfolio but will do so in an area that has a Beales that can consistently cater to my standards. I recently needed particular help again with a emotional attachment of a property and was sensitively and caringly dealt with again by Amber.I am genuinely grateful for all the help.

Oliver · 2 March 2023

Agent replied · 25 March 2024

Hi Oliver, thank you for taking the time to review your experience with Beal's Fareham. Amber will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Dream home hunting

Micheal has been very helpful and professional throughout this whole process. His knowledge of my needs has been very useful as my time is not wasted with looking at different properties, when we have been to properties, Michael is able to answer my questions, in depth and no question is a silly one. Michael is very client focused and approachable, this has made finding my dream home a pleasurable experience! Thank you Michael

Customer · 15 September 2023

Agent replied · 25 March 2024

Hi, thank you for taking the time to review your experience with Beal's Southsea. Michael will be delighted to hear this! Have a good day :)

1/5

Trustpilot

Worthing - Unfortunately they do not communicate…

Unfortunately they do not communicate between themselves so tell you all different things. They now use an external company for referencing which automatically fails credit checks so you have to pay for them to garentor (even if you have a personal garentor). They are quick to chase you for information but will not respond when you request something. Definitely research before handing money to them as they do not stick to the laws around renting.

Maisie · 3 June 2026

5/5

Trustpilot

Experience service and 5 stars with my move

Experience service and 5 stars with my first move. Jay was excellent providing me with all the answers to any questions I asked. Them whole team could not do enough. As moving can be a daunting task. Very helpful and git a nice welcome pack to full of goodies. Will and have recommended their services to other people. And will continue to use them. Their only a phone call away if I need anything. Keep up the great work. And thank you again Jay.

Michael · 17 February 2023

Agent replied · 25 March 2024

Hi Michael, Thank you for your lovely review. Feedback like this means the world to us. Jay and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)

5/5

Trustpilot

Brilliant Letting Agents

I have worked with Anstey Lettings (now Beals) for the last 4 years and in particular with Rhys. He and the team have been brilliant. They have found excellent tenants, very efficient and reliable. I wouldn't dream of going anywhere else. I was a bit worried when the company had changer name but was relieved to find Rhys was still there and as helpful as ever!

Alma · 16 February 2024

Agent replied · 23 August 2024

Hi Alma, Thank you so much for sharing your feedback with us. Rhys was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Sold my Droxford home after other agents failed

Sold my home after other agents failed. Achieved a higher price than had been advised previously, and sold it to the first person who saw it.

John · 23 September 2026

Agent replied · 25 September 2026

Thank you so much for taking the time to review our service.

5/5

Trustpilot

Professional and reliable

Very professional from the start and helpful in all my enquiries.Was shown around the property by Billie and she was informative and told us everything we needed to know as well as explained everything involving payment clearly.I spoke to Shelby on the phone a couple of times and she was also helpful and was patient when having phone trouble trying to pay the deposit and lastly Jasmine who we signed the forms with and has helped me as well with the referencing process.Could not have asked for a smoother process and team to help and would 100% recommend to anyone to use Beals in southsea

Ben · 26 January 2023

Agent replied · 25 March 2024

Thank you, Ben, for reviewing your experience at Beals Southsea Office! Billie, Shelby and Jasmin will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Beals's Google reviews

Questions about Beals Southsea

How many reviews does Beals Southsea have?

Beals's Southsea office has 2,015 reviews across three platforms: 162 on Google, 5 on Yell, 1,848 on Trustpilot (across the whole business).

What is Beals Southsea's rating?

Beals Southsea is rated 4.8 out of 5 across all 2,015 reviews, and 4.7 out of 5 on Google from 162 reviews.

Where is Beals's Southsea office?

Beals Southsea, 13 Clarendon Road, Southsea, Hampshire, PO5 2ED.

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