Trusted Agent profile · Southsea, Hampshire

Beals Southsea reviews

4.8

★★★★★ Excellent

2,027 reviews across 3 platforms

13 Clarendon Road, Southsea, Hampshire, PO5 2ED

Part of Beals, see every office.

Beals's office in Southsea, Hampshire, at 13 Clarendon Road, is rated 4.8 out of 5 across 2,027 reviews on three platforms, including 162 Google reviews rated 4.7.

Google logo

4.7 / 5

162

Reviews on Google

This office

Yell logo

1.8 / 5

5

Reviews on Yell

This office

Trustpilot logo

1,860

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southsea office, from every platform, shown as written. First names only.

5/5

Google

Finding houses to rent at the moment is so stressful with the current competitive market but Shelby at Beals made our experience anything but stressful. It’s particularly tricky finding landlords who accepts pets too so we just feel very lucky to have found somewhere so quickly. We could not have done it without Shelby, she is professional yet takes a personal interest in her customers, she is clear and concise with her instruction and her communication is fantastic meaning we never had to do any chasing which we have found to be a problem with previous agents. I highly recommend Beals as agents and if you’re looking to rent then Shelby is your woman! Thank you :)PositiveResponsiveness, Quality, Professionalism

Megan · 25 August 2022

Agent replied · 26 March 2024

Hi Megan, thank you for taking the time to review your experience with Beal's Southsea! Feedback like this means the world to us. We handpick our staff for their outstanding customer service, professionalism and expert local knowledge. Your positive feedback has been passed along to Shelby to which she was very grateful! We hope you have a good day :)

5/5

Trustpilot

Beal's Estate Agents did a great job of…

Beal's Estate Agents did a great job of making the process of letting a one bedroom flat property for me and my partner in Southampton seamless. The staff named Suman was really helpful and always answering my questions whenever I had questions right from the viewing stage down to the handing over of the property keys to us. I'm really happy and satisfied with their services. As a satisfied customer, I'll refer them to my friends and families hoping to move or resettle in Southampton.

Ogonnaya · 19 August 2022

Agent replied · 25 March 2024

Hi Ogonnaya, Thank you ever so much for your lovely feedback! Suman and the rest of the team at Bitterne will be delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Thank You Rhys.

Ive known Rhys from Antsey part of Beals in Southampton for many years and he has continuously been extremely helpful, and has always quickly responded to any telephone calls and emails. Highly recommended. Even with the large number of estate agents in Southampton I have always come back to Rhys to get the job done. Highly professional, reliable,and friendly. Thanks Rhys.

Suki · 16 February 2024

Agent replied · 23 August 2024

Hi Suki, thank you for reviewing your experience with Anstey! Rhys and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)

5/5

Trustpilot

Our experience with Charles Griggs was…

Our experience with Charles Griggs was AMAZING! His professionalism far exceeded any that we have encountered in our history of purchasing and selling homes (5). He was responsive, knowledgeable about each house and area, and most of all, listened to what was important to our family! We will recommend Charles to anyone we hear of that is looking to buy or sell a home! Thank you Charles and Beals Real Estate!

Erika · 9 June 2023

Agent replied · 25 March 2024

Hi Erika, Thank you for your lovely review. Feedback like this means the world to us. Charles will be delighted to hear you had such a great experience with us! Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day! :)

5/5

Trustpilot

I have joined Beals Silver landlord…

I have joined Beals Silver landlord service through Lucy at the North end branch of Beals who has been extremely helpful in finding us a suitable tenant very quickly and sealing the deal for us. Lucy has kept me update to date with progress and dealt with any issues. I feel assured out flat is in safe hands as we don’t live In the area. Thanks Lucy

Louise · 21 September 2023

Agent replied · 25 March 2024

Hi Louise, Thank you for your lovely review. Feedback like this means the world to us. Lucy and the entirety of the team were delighted to hear you had such a great rental experience with us! We hope you have a great day! :)

5/5

Trustpilot

Kelsey-Anne has been fantastic from the…

Kelsey-Anne has been fantastic from the very start. I have been searching for a property for a few months now and due to my situation, people have declined me. Kelsey-Anne helped me with my referencing forms and answered any questions I had promptly. I look forward to being Beals tenants and dealing with Kelsey-Anne in the future.

David · 24 April 2024

Agent replied · 23 August 2024

Hi David, thank you for reviewing your experience with Beal's! Kelsey and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)

5/5

Trustpilot

5 star service

I've been renting our properly for a few year now with Anstey / Beal's, throughout this time Rhys has been top notch. From his local knowledge of the market in finding the property to finding tenants and getting ongoing issues dealt with easily and quickly, Rhys had been an absolute legend - always contactable , friendly and professional. Thanks Rhys!

PETER · 16 February 2024

Agent replied · 23 August 2024

Hi Peter, Thank you so much for sharing your feedback with us. Rhys was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Thank you Jess and Jade!

I initially thought that relocating a long way from home and finding a flat was going to be a stressful and frustrating experience as I didn’t know the area very well. But thanks to Jess and Jade at Beals Estate agents, the process was anything but! They were absolutely excellent, friendly and professional when it came to understanding my situation and helping to find me a lovely little place to start out at. Can’t rate them highly enough, thank you!

James · 21 June 2022

Agent replied · 25 March 2024

Hi James, thank you ever so much for your lovely feedback! Jess, Jade, and the entirety of the team were delighted to hear that you had a great moving experience with us. Feedback like this means the world to us. We hope you have a great day!

5/5

Trustpilot

My property letting

The tenancy closing was handled very well by Rimvydas Tumas. He has worked hard to achieve it within a few days.

Min · 19 September 2026

Agent replied · 25 September 2026

Thank you for taking the time to leave a 5 star review.

5/5

Trustpilot

Zara is awesome!!

Zara was so lovely! She was really sweet, explained everything well and overall made the viewing a very pleasant experience! 🥰

Leo · 1 June 2026

5/5

Trustpilot

Natalia Mazur Helped us find and rent…

Natalia Mazur Helped us find and rent our current property. We couldn’t have ask for better service from start to finish, she was always happy to help with anything and answer questions we had. The process was simple and smooth thanks to Natalia. Natalia and Jade went above and beyond to help us and we will always be grateful.

Charlotte · 22 February 2024

Agent replied · 23 August 2024

Hi Charlotte, thank you for reviewing your experience with Beal's! Natalia, Jade and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)

5/5

Trustpilot

Renting through Beals

We recently rented a house through Beals and were assisted by one of their agents, Helen. We were thoroughly impressed by her friendly and approachable demeanor. From our first interaction, she made the process smooth and stress-free, answering all questions with patience and providing clear guidance, and even organised multiple viewings to help us make the final decision. If you're looking for a rental and appreciate working with someone who combines professionalism with a friendly attitude, we highly recommend Helen. Beals also assisted with moving bills and services to the new house, which means it is hassle-free and we didn't need to worry about previous tenants' providers.

Teja · 9 September 2024

5/5

Trustpilot

Excellent service

I had a brilliant experience in using beals. I had a faulty tap at one of my properties and they were really quick and professional in getting it sorted. In particular one of the staff called Dion was really helpful and professional in getting the contractors in to come and sort the problem. She got it sorted in a really good time scale and I was really happy with the final product. Will definitely be using beals again.

Shay · 5 August 2022

Agent replied · 25 March 2024

Hi Shay, Thank you for taking the time to review Beal's. Feedback like this means the world to us! We hope you have a great day :)

5/5

Trustpilot

exceptional service and communication

Sarah has looked after us exceptionally , as we aren't the easiest of clients! no question was stupid question,her patience is never ending. After losing a property then buying another she mad everything easy and effortless, i had complete trust and faith in the process. I would not hesitate to recommend Sarah and her team and i would always go back to her should we move again......sorry Sarah :)

Debbie · 10 June 2023

Agent replied · 25 March 2024

Hi Debbie, Thank you for your lovely review. Feedback like this means the world to us. Sarah and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)

5/5

Trustpilot

I can't fault Michael McCormack

I can't fault Michael McCormack. He supported us through the stress of the Goodlord app with patience and a happy disposition. Great customer service ! Thank you so much Michael in particular. Philippa & Gary Ahier

Ms · 23 January 2026

5/5

Google

Over the last year or more I have been searching for a seafront property in Southsea. I registered with Beals at the beginning of my search in the hope they could help. At the time, it was a sellers market with very few properties coming on. Primarily i dealt with Saskia and Maddie who both would let me know when a property was about to come on the market, they would always pick up the phone and call to discuss the properties and arrange a viewing. I found that both Saskia and Maddie were very professional and proactive in my pursuit to fine the right property. Whether you are purchasing or selling, i could not recommend Beals enough.

Danny · 26 March 2022

Agent replied · 26 March 2024

Hi Danny, thank you for taking the time to review your experience with Beal's Southsea! Feedback like this means the world to us. Our staff are handpicked for their outstanding customer service and expert local knowledge, we have passed on your positive feedback to Saskia and Maddie they were very grateful! Have a good day :)

5/5

Google

Our purchase through Beals took 9 months due to many issues with the chain . Saskia was our first point of contact and then Maddie . Despite all the issues Maddie remained calm and professional and kept us engaged with the purchase . At the very end and most critical time Maddie was working from home with Covid but made crucial calls on our behalf with Saskia supporting from the office . Our move was a relocation from 100 miles away and we are very happily settled now in Southsea. Good job Beals !

Joanna · 26 March 2022

Agent replied · 26 March 2024

Hi Joanna, thank you for taking the time to review your experience with Beal's Southsea! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)

5/5

Google

We would like to say that we have been very impressed by Beal’s of Southsea. Everyone is very courteous and helpful. Saskia and Maddie have been so pleasant to deal with. Everyone at Beal’s is very approachable and personable. You provide a very efficient service and were by far the best of the Agents who came initially when we decided to put our flat on the market. As a result, we decided to sell our property through you and are also delighted to be buying through you as well. We would recommend Beal’s of Southsea to friends with special mentions for Saskia and Maddie. Malcolm and Jane Bosonnet.

Grace · 26 March 2022

Agent replied · 26 March 2024

Hi Grace, thank you for taking the time to review your experience with Beal's Southsea! Feedback like this means the world to us. Our staff are handpicked for their outstanding customer service and expert local knowledge, we have passed on your positive feedback to Maddie and Saskia they were very grateful! Have a good day :)

5/5

Google

Shelby has dealt with my rental. Finding the right tenant for me, listened to my needs and found Shelby professional and efficient . One other thing that was of major importance to me is that she had kept me i formed of the progress and feedback every step of the way which to me is so important Got extra keys cut for me 🌟 So well done Shelby ..other estate agents should take note!! Shelby is a credit to your business thanks again . Melanie Tilley

Melanie · 26 March 2022

Agent replied · 26 March 2024

Hi Melanie, thank you for taking the time to review your experience with Beal's Southsea! Feedback like this means the world to us. We handpick our staff for their outstanding customer service, professionalism and expert local knowledge. Your positive feedback has been passed along to Shelby to which she was very grateful! We hope you have a good day :)

5/5

Trustpilot

I bought a house with the Alton branch

I bought a house with the Alton branch. The whole service they provided was excellent and Jane was outstanding!!

Jim · 3 June 2026

5/5

Trustpilot

I have used Beal's Estate Agents for a…

I have used Beal's Estate Agents for a number of years. I have recently had some very challenging tenants and the support, help and guidance provided by Beal's, over the past year, and more specifically over the last 6 months has been invaluable. The proactiveness and support I received from Ben Temperton was greatly appreciated and the work that Ben and Maxine Faulkner did, behind the scenes, managing a number of issues with the tenant without me having to get involved was exceptional. You both went above and beyond to support me, and for this I am extremely grateful.I would love for Ben and Maxine to get applauded for the good work they are doing and the service they are providing to their customers. Your kindness, compassion and expertise has not gone unnoticed.

Sima · 11 March 2022

Agent replied · 25 March 2024

Hi Sima, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We have passed on your positive feedback to Maxine and Ben they are very grateful! Have a good day :)

5/5

Trustpilot

I’m very happy with my experience with…

I’m very happy with my experience with the property management team especially Hayley as my flat is in the process of being totally renovated due to a fire in the kitchen. Hayley has kept me updated with the costings, the time scale, plus sending me photos of the work being done. Hayley and I have worked together re the colour scheme and she has taken on board my ideas.Today Hayley WhatsApp me from the flat so that I could see the progress of the work being done.

Jaqui · 16 August 2024

5/5

Trustpilot

Thank you Lauren & team

Lauren and her team at Beals have been amazing. I can highly recommend them. Professional, understanding and helpful throughout the whole process. We have been kept up to date regularly and always got a swift response when we have asked questions. I have dealt with many agents recently and they are by far the best... especially Lauren Marie Collins who has been such great support through the stresses of moving house!

Jayne · 1 March 2023

Agent replied · 25 March 2024

Thank you, Jayne, for reviewing your experience at Beals Park Gate Office! Lauren will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day!

5/5

Trustpilot

they are efficient and reliable I have…

they are efficient and reliable I have been their client for over 20 years, so speak from experience.

Julia · 23 September 2026

Agent replied · 25 September 2026

Thank you so much for taking the time to review our service.

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