Every review we hold for the Southport & Ormskirk office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSamantha at Northwood has been outstanding with getting us our home, brilliant communication through out and patience of a saint when waiting on paper work coming back. I would highly recommend this estate agents if your ever looking for your forever home. Thanks for everything you have done for myself and Amy.
Lauren · 29 April 2025
Agent replied · 29 April 2025
Thank you for your wonderful review, Lauren. We're thrilled to hear that Samantha provided such outstanding service during your home-buying journey. We appreciate your recommendation and are delighted to have helped you and Amy find your forever home. Your kind feedback means a lot to us!
★★★★★ 5/5
GoogleThis sale had problem buyers, problem solicitors, legal issues, indemnity’s you name it and Northwood helped all the way through . Rheanne on the sales team was a lunch pin between me as the seller and the eventual buyers, a great help thank you. I would recommend Northwood to any seller, they have been exceptional in their support.
Mark · 4 February 2025
Agent replied · 8 January 2025
Thank you for your wonderful review, Mark! We’re delighted to hear that Rheanne and the team were able to support you through the challenges of your sale. Your recommendation means a lot to us, and we truly appreciate your trust in Northwood. If you need any further assistance in the future, please don’t hesitate to reach out.
★★★★★ 2/5
GoogleNorthwood valued my property, conducted some viewings and we agreed a sale price in August 2022. I didn't hear a peep from them until the completion date in February 2023, presumably because they wanted paying their £2,400. I would have thought they would have chased solicitors etc but they didn't.
Reply to Comment by Northwood:
I am not unhappy with the time it took to complete on the sale. I am unhappy with the fact that I did not have any correspondance from Northwood for 6 months and in that time they did nothing to expedite the sale.
Mike · 1 January 2024
Agent replied · 31 December 2024
Dear Mr Georgeson,
Thank you for taking the time to leave us a review. We at Northwood Southport & Ormskirk take a lot of pride in our customers success and rely on feedback to ensure we’re doing a great job.
As you shared in your review this was not the case for you and for this we do apologise.
We understand you are feeling disappointed about the time it took to sell your property, unfortunately this is not a process we have control of and the reasons for the delay were beyond our control.
Please free to contact me direct if you wish to discuss further.
Thank you again for taking the time to share a review with us.
Todor Stefanov
Director Northwood Southport & Ormskirk
★★★★★ 5/5
Direct reviewsI chose Northwood Southport to act as my selling agent because I'd had professional dealings with them before, in which they have proved themselves to be professional, reliable, contactable and true to their sales ethos.
I am very happy to say they once again they did not disappoint.
Anita & Tom were and are a pleasure to deal with and I am grateful to them for the conscientious and diligent work they did to find a buyer and progress the sale to completion.
I am a manager for a local property estate management company, however we do not have a sales arm within the business. I have therefore as a matter of policy directed my staff to recommend and advise any of our clients looking to sell their properties to contact Northwood Southport directly.
Mike Leigh
Leasehold Property Manger
Lynn Thompson Lettings Ltd.
Mike · 31 August 2022
★★★★★ 5/5
GoogleThe team at Northwood were brilliant at every step - great communication, helpful, always professional and very patient - regardless of the challenges. I would definitely recommend Northwood Southport, a great choice
Yong · 1 November 2025
Agent replied · 2 November 2025
Thank you for your fantastic review, Yong! We're thrilled to hear that you had such a positive experience with our team at Northwood Southport. Your recommendation means a lot to us, and we appreciate your kind words about our communication and professionalism. It’s always our goal to provide excellent service, and we're happy to have met your expectations. We look forward to assisting you again in the future!
★★★★★ 5/5
Direct reviewsWe would gladly recommend Northwood Estate Agents Southport (Sales Team) of Anita and Tom for the efficient way they executed the sale of our property recently. Nothing was too much trouble, they answered our queries promptly and acted professionally in all aspects of the sale.
Having rented our property previously with Northwood (Southport Lettings) we would also recommend Todor and his rental team for the excellent high quality service they gave us over the previous years while renting out the property.
Best wishes to you all.
Janet · 25 June 2022
★★★★★ 5/5
Direct reviewsAfter speaking to a number of estate agents we went forward with Northwood and I am so glad we did. What should have been a very straight forward sale ended up being much more complicated. Tom and the team at Northwood were brilliant at every step - great communicaton, helpful, always professional and very patient - regardless of the challenges. I would definitely recommend Northwood Southport, a great choice.
K · 25 April 2023
★★★★★ 5/5
Direct reviewsI would definitely recommend Northwood Southport. Walking through their door to a friendly welcome to the completion of sale, everyone was professional & helpful.
Tom handled our sale and was very professional, supportive & helpful at every stage of the sale. Thank you Tom.
A thank you also to Todor for his help and expertise.
I am so pleased I chose Northwood Southport
Barbara · 24 September 2023
★★★★★ 5/5
GoogleWe purchased our house through Northwood and Anita and Tom were extreemly helpful and efficient. They explained things to me about process etc and also kept us and the vendor in touch in answering any questions we had.
Joanne · 1 January 2023
Agent replied · 31 December 2024
Thank you so much for your wonderful review, and we hope you all settle in well to your new home!
- The Sales Team (Northwood Southport & Ormskirk)
★★★★★ 5/5
GoogleI have been using Northwood Southport for sourcing tenants for a number of years now and have been very pleased with their excellent service. Nothing is too much trouble for them and I have always been blessed with really good tenants !Rebecca and Sam have been great again with everything with my most recent dealings again with Northwood!
Sean · 2 October 2024
Agent replied · 31 December 2024
Thank you for your kind review Mr McDevitt. We're so glad that we've been able to help find great tenants for your properties. We appreciate you taking the time to leave us feedback. Kind regards, the lettings team.
★★★★★ 5/5
GoogleNorthwood had the advantage that if my house didn't sell, they could also act as letting agents for my property instead. They were easy to deal with, very competitive on their fee, provided good communication and the sale went through with no problems. I would strongly recommend them and especially Tom who handled my sale. :-)
Graham · 1 January 2024
★★★★★ 5/5
GoogleOur experience with Northwood estate agents when purchasing our property felt straight forward and seamless. Lyndsey was always available to answer any questions we had relating to the purchase process and explained everything we needed to … More
Sean · 31 October 2024
★★★★★ 5/5
GoogleWould highly recommend. Northwood offer a professional service, taking the pressure off selling your home. Staff are efficient, approachable and friendly, keeping you updated throughout the whole process. We would definitely use Northwood again.
Leona · 14 July 2025
Agent replied · 15 July 2025
Thank you for your wonderful review, Leona! We're thrilled to hear that our team made your home selling experience smooth and stress-free. Your recommendation means a lot to us, and we look forward to assisting you again in the future. It's great to know that our efficiency and communication made a positive impact.
★★★★★ 5/5
GoogleWe have used other letting agencies before. But not to the standards of this company. Nothing is too much trouble. There is no stress of renting with tenants. All that being is handled professionally by the staff here. I can not recommend this company enough. Excellent service.
Lisa · 1 January 2021
Agent replied · 31 December 2024
Thank you Lisa. We're so glad that you are letting completely stress free and you are happy with our service. Kindest regards, the lettings team.
★★★★★ 5/5
Direct reviewsRebecca and Olivia were absolutely fantastic in helping me and my son and grandson finding our new home. I know Rebecca went to great lengths in achieving this for me and I am forever grateful. Great person and great team. Would highly recommend for anyone who is looking for a new home.
Shaun · 20 December 2023
★★★★★ 5/5
GoogleMy sister and I have rented many properties through this letting agents. We cannot thank Rebecca enough for her help over the years. She has gone above and beyond with our every move and is a credit to the company.
Lindsay · 3 August 2024
★★★★★ 1/5
GoogleJust called the Southport office to enquire about a property on behalf of my daughter who’s a first time buyer, didn’t get a chance to explain the situation as I was met with a very abrasive saleswoman who said in a rather patronising tone that they had received numerous calls about the property and the buyer needed to have cash and complete within two weeks.
Maybe putting this information in the advert would stop people wasting their time and maybe if the staff don’t care much for talking to the public they may want to consider a career change.
Finally the staff may also want to remember that when the next recession hits (which it will at some point) the very people they are currently brushing aside could be a potential future customer, or maybe not !!
PC · 1 January 2023
Agent replied · 31 December 2024
We appreciate all reviews and value your comments. The particular property that you enquired about on behalf of your daughter is a completely unique property, and we are acting on behalf of a company for the sale. All enquiries are being answered and filtered for eligibility, may I take this opportunity to apologise on behalf of Northwood . Please feel free to call myself or a member of the Northwood team to discuss further.
Anita Dent - Sales Manager (Northwood Southport & Ormskirk)
★★★★★ 5/5
GoogleWe would highly recommend Northwood to any future clients. They were very professional and provided a first class service throughout the sale of our property .Anita and Tom at Southport were excellent.
Pam · 1 January 2023
Agent replied · 31 December 2024
Thank you very much for your kind words! It was a pleasure assisting you with your sale and we wish you all the best for the future.
The Sales Team (Northwood Southport & Ormskirk)
★★★★★ 5/5
GoogleNorthwood have been fantastic, our agent Jess has been superb with us, always on time, informative & any issues or queries we have had she has sorted them, and been back to us near enough the same day. Lovely lady very polite and easy to get along with also.
Fantastic.
Nicole · 1 January 2024
★★★★★ 5/5
GoogleWhat a brilliant estate agents I cannot praise them enough. Anita has been fantastic like my own pa. From start to finish she has gone above and beyond. Never known an estate agents like it. Thank you thank you thank you
Josephine · 1 January 2021
Agent replied · 31 December 2024
Thank you for your lovely review, all in a days work, but so much appreciated!
★★★★★ 5/5
allAgents"Would 100% recommend - above..."
Rebecca and Samantha have been incredible we are to letting and we’re worried about the process. They helped every step of the way and gave lots of advice on how to best prepare our property. Nothing has been too much trouble and we feel in safe hands.
Thank you so much! We would recommend Northwood and use them any future properties we .
Lorna · 29 April 2025
★★★★★ 5/5
Direct reviewsLinsey and Tom made the sale of our rental property very easy
Their professionalism and communication skills allowed a very smooth and timely sale
Would recommend the team to anyone and will be selling our next property with Northwood
Thanks again Richard Gill Forrester
Richard · 18 January 2024
★★★★★ 5/5
Direct reviewsI found all of the staff at Northwood Southport really helpful. I have been a client of theirs for several years as a landlord and a property seller. They have always been great with advice and support when necessary. I would have no hesitation in recommending them. A particular thank you to Anita and Rebecca.
Rebecca · 7 March 2023
★★★★★ 5/5
GoogleWe've been with Northwood for a couple of years now and we can't fault there service one bit, they helped us out so much to find the perfect property for us to rent and made us feel very grateful. Can't thank Rebecca, Jamall and Gary from the lettings team enough as they all have helped us with everything we have ever needed. Would highly recommend anyone to be with Northwood.
Amy · 1 January 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.