5/5
TrustpilotQuick Responses
David White provided an extremely quick response to all questions.
Trusted Agent profile · Southend-On-Sea
Quality Street Southend-On-Sea reviews
★★★★★
1,020 reviews across 2 platforms
Gateway House, 10 Coopers Way, Southend-On-Sea, SS2 5TE
Quality Street's office in Southend-On-Sea, at Gateway House, is rated 3.6 out of 5 across 1,020 reviews on two platforms, including 2 Google reviews rated 5.0.
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Reviews
Every review we hold for the Southend-On-Sea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotPaige customer service
Paige found a solution to the problem and implemented it quickly.
5/5
TrustpilotVery helpful
Very helpful Helped to ease my problemsThank you
1/5
TrustpilotCharging me several hundreds pounds a…
Charging me several hundreds pounds a year, cannot prove when they have been to do any work, cannot explain how their in deficit, total scam in modern day society
5/5
TrustpilotWonderful to deal with Louise dealt…
Wonderful to deal with Louise dealt with our issue swiftly and professionally !
5/5
TrustpilotFantastic customer service from Paige…
Fantastic customer service from Paige Heiser
5/5
TrustpilotEfficient
Efficient, easy to talk to very understanding. Could not either for better.
1/5
TrustpilotA very unscrupulous company
A very unscrupulous company, every year increase their charges and do nothing or very little in return. The quicker we can be rid of Gateway the better. They don't even deserve 1 star.
1/5
TrustpilotAwfully company that ignore all…
Awfully company that ignore all correspondence yet demand high management fees. They do not work for their money (except cut some grass during winter with a push lawn mower!). Avoid at all costs!!
5/5
TrustpilotHad a query about a bill
Had a query about a bill, quickly resolved, great customer service
5/5
Trustpilotexcellent service
excellent service, great communication
5/5
TrustpilotGrass verges and road maintenance very helpful and the matter was delt…
Very helpful and the matter was delt with really well.
1/5
TrustpilotAbsolutely useless
Absolutely useless, constant chasing for a problem to be fixed and all I receive back is a different excuse each time and never a call back I'm always the one chasing them.
5/5
TrustpilotVery helpful
Very helpful. And understanding
5/5
TrustpilotVery Helpful company
Very Helpful company - estate always looks clean and tidy - had to deal with accounts department and they resolved my query within minutes.Big thanks to the team
5/5
TrustpilotGreat and efficient service
Great and efficient service. Very helpful
5/5
TrustpilotExcellent communication and service…
Excellent communication and service from Lauren. Very helpful.
5/5
TrustpilotCannot fault the service
Cannot fault the service, always polite and nice to deal with and receive such speedy responses, which in this industry are highly rated.
5/5
TrustpilotPaige answered me promptly and very…
Paige answered me promptly and very effectively.
5/5
TrustpilotEfficient and friendly (plus the hoped…
Efficient and friendly (plus the hoped outcome)
1/5
TrustpilotAs dodgy as they come
As dodgy as they come. They invent additional management fees and then try to backdate the charges for 2 years without telling the directors of a residents management company.
5/5
TrustpilotCurrently selling leasehold property…
Currently selling leasehold property and Gateway have answered all Solicitors enquiries and responded promptly - impressed with service.
1/5
TrustpilotExtremely bad service
Extremely bad service . I agree and all the services that are provided are in-house so clearly we are keeping someone in business a great cash cow!
5/5
TrustpilotCalled Gateway earlier today and spoke…
Called Gateway earlier today and spoke with Joanne Gaywood - very polite and professional - the problem resolved immediately .Excellent service - thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Quality Street hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southend-On-Sea.
