4/5
TrustpilotClaire Harold Gateway Property Services
Claire Harold provided a good level of customer service attentive and professional. Well done!
Trusted Agent profile · Southend-On-Sea
Quality Street Southend-On-Sea reviews
★★★★★
1,019 reviews across 2 platforms
Gateway House, 10 Coopers Way, Southend-On-Sea, SS2 5TE
Quality Street's office in Southend-On-Sea, at Gateway House, is rated 3.6 out of 5 across 1,019 reviews on two platforms, including 2 Google reviews rated 5.0.
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Reviews
Every review we hold for the Southend-On-Sea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat customer service
Great customer service . Very helpful
5/5
TrustpilotGreat service from Paige
Great service from Paige, thank you!
5/5
Trustpilot5* From Paige
Great service as always - Direct, fast & I got the information I needed in minutes. Superb :)
1/5
TrustpilotPoor customer service
Poor customer service , demand money when no maintenance has been carried out , when you dispute they send threatening court letters, noone responds to your dispute but quick to send out the threats !! DO NOT USE !!!
5/5
TrustpilotQuick response,and positive outcome
Quick response,and positive outcome. Thank you
4/5
TrustpilotFlorence in the accounts department…
Florence in the accounts department sent me historical information within minutes of my requesting same
1/5
TrustpilotGateway mismanagement
Chargeable and invoiced items for work never carried out, won't respond to emails, won't address work that's been outstanding for over 9 months, however more than happy to collect 2 payments within that period for "management"
1/5
TrustpilotI would love to know what the property…
I would love to know what the property management did during Covid because my fee are as high as they would normally have been. I thought a majority of the nation was on lockdown.
5/5
TrustpilotEfficient and friendly service
I emailed the legal services Team to assist with some Management Company enquires and received a reply on the same day with my queries answered. Louise T was very efficient and helpful.
5/5
Trustpilotexcellent Jackie
excellent Jackie, thank you for your service!
5/5
TrustpilotExcellent communication with succinct…
Excellent communication with succinct points considered and executed.
5/5
TrustpilotExcellent communication from Diane…
Excellent communication from Diane Amisu in Purchase Ledger. Always helpful and prompt with responses.
5/5
TrustpilotAbigail Very understanding customer…
Abigail Very understanding customer service agent
5/5
TrustpilotVery Positive Customer Service
I had a rapid and helpful response to my request from Paige Heiser. Very efficient.
5/5
TrustpilotPaige in customer services was…
Paige in customer services was brilliant, helped me with everything I needed
5/5
TrustpilotA really positive experience
A really positive experience. Louise answered my queries efficiently and provided the required documentation extremely promptly.
5/5
Trustpilothelpful and courteous
the helpfulness and manner of the service given to me.
5/5
TrustpilotPhoebe resolved issue with a payment…
Phoebe resolved issue with a payment plan quickly and efficiently with excellent customer service!
1/5
TrustpilotBeware do not rent any property this …
Beware do not rent any property this firmThey try charging anything they not friendly and unhelpful service also making threat all sort accusations against you. I am happy I bought my house and not need them forever.
5/5
TrustpilotSuper 👌 response to a query with…
Super 👌 response to a query with excellent customer service support
5/5
TrustpilotExcellent service
Rating only, no written review.
5/5
TrustpilotProfessional
Zoe Overton very Professional, helpful & efficient
5/5
TrustpilotQuick Responses
David White provided an extremely quick response to all questions.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Quality Street hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southend-On-Sea.
