5/5
TrustpilotReally pleased with the service…
Really pleased with the service received so far, friendly and professional throughout
Trusted Agent profile · Southend-On-Sea
Quality Street Southend-On-Sea reviews
★★★★★
1,016 reviews across 2 platforms
Gateway House, 10 Coopers Way, Southend-On-Sea, SS2 5TE
Quality Street's office in Southend-On-Sea, at Gateway House, is rated 3.6 out of 5 across 1,016 reviews on two platforms, including 2 Google reviews rated 5.0.
Reviews
Every review we hold for the Southend-On-Sea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotOur estate is looking great
Our estate is looking great, very impressed with how quickly and professionally the works were carried out
1/5
TrustpilotWould not deal with rat infestation in…
Would not deal with rat infestation in the property they manage. Avoid.
1/5
TrustpilotGateway have reviews when people tell…
Gateway have reviews when people tell the truth and touch a nerve...............
1/5
TrustpilotSimply one word to describe this excuse…
Simply one word to describe this excuse for a Management company “COWBOYS”
1/5
TrustpilotEcho all the comments on here
Echo all the comments on here. We are having exactly the same issues in Shoreham-by-Sea, East Sussex.
5/5
TrustpilotLouise in the legal department was…
Louise in the legal department was first class - responsive and very helpful.
5/5
TrustpilotBeth was super efficient and helpful!
Rating only, no written review.
5/5
Trustpilotvery helpful
1/5
TrustpilotTerrible customer service
Terrible customer service. Constantly raising charges without explanation/reason. Shocking service.
1/5
TrustpilotFace your critics!!!!!!!!!!!!
Come on Gateway, are you going to man up and answer your critics???????????
5/5
TrustpilotHelpful and Sorted Issue
Rating only, no written review.
1/5
TrustpilotExtremely poor customer service
Extremely poor customer service. Run by indifferent management and self-serving employees.
5/5
TrustpilotHighly recommend
Our estate is looking wonderful, impressed with Gateway and highly recommend.
1/5
TrustpilotTwo emails sent
Two emails sent, still no response.
5/5
TrustpilotGateway have always been very helpful
Gateway have always been very helpful, would highly recommend
1/5
TrustpilotBully boy tactics
Bully boy tactics, shocking people, no manners and very rude,
5/5
TrustpilotReply on time
5/5
TrustpilotChange the correspondence address
Rating only, no written review.
5/5
TrustpilotReally helpful
5/5
TrustpilotThank you for your help x Paige H
Rating only, no written review.
5/5
TrustpilotExcellent service
5/5
TrustpilotBeth's patience and understanding.
Rating only, no written review.
Agent replied · 15 June 2024
Hi Stephen,Thank you for the 5* feedback! We are delighted you've had such a great customer experience with us and we'll certainly be passing your positive feedback on to Cydney.Kind regards,James
1/5
TrustpilotVery expensive
Agent replied · 24 August 2024
Dear Kavitha,Thank you for your feedback, but unfortunately we have been unable to verify you as a Gateway customer with the limited information you have provided.We would therefore kindly request that you provide your Gateway reference through Trustpilot, or alternatively you can email reviews@gatewayplc.co.uk with your full name and Gateway reference. From there, a member of the team can reach out to discuss your concerns further.Kind regards,James
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
