5/5
GoogleReally happy with how supportive Martin & Co have been in the process of moving my father in law to his new home. Thanks for everything!
Trusted Agent profile · Southend-on-Sea, Essex
Verified
Martin & Co Southend-on-Sea reviews
★★★★★
510 reviews across 2 platforms
134-136a London Road, Southend-on-Sea, Essex, SS1 1PQ
Part of Martin & Co, see every office.
Martin & Co's office in Southend-on-Sea, Essex, at 134-136a London Road, is rated 4.1 out of 5 across 510 reviews on two platforms, including 497 Google reviews rated 4.1.
About Martin & Co Southend-on-Sea
We specialise in house sales and residential lettings across Southend-on-Sea, Leigh, Westcliff, Shoebury and the suburbs, offering expert advice to landlords, tenants and property investors alike since 2001. Director, Tony Lindberg has a wealth of property experience and as a landlord himself has first-hand understanding of the industry. Along with his team at Martin & Co Southend, Tony is passionate about supporting his valued customers in fulfilling their property needs. The seaside town of Southend-on-Sea has gone through extensive regeneration in recent years, with a new airport terminal and train station being built, transforming travel and transport links to and from the town. Our friendly team at Martin & Co Southend has a reputation for providing a professional service across both residential lettings and property sales, where you're offered a dedicated point of contact and comprehensive communications at all times. Whether you are looking to buy or sell a property in or around Southend, please do get in touch with a member of our team who would be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Southend get you on the move.
Reviews
Every review we hold for the Southend-on-Sea office, from every platform, shown as written. First names only.
Google5/5
GoogleThe service was professional and the staff well-informed. We received regular updates as to the progress of the mortgage and both Leanne and Rhiannon were always at the end of the phone and prompt to respond to our e-mails.
Agent replied · 1 June 2023
Thank you for your feedback. Leanne and Rhiannon.
5/5
GoogleI'm a landlord whose flat unfortunately recently flooded. Martin & Co, especially Laura, has been wonderful in helping me to deal with the insurance company which has been rather hard going. Laura has really gone above and beyond during this whole process and I can't thank her enough.
Agent replied
Thank you for the comments. We have a team of 5 that deal with the process of letting your property. Each staff makes sure everything is covered. Thanks again.
5/5
GoogleFound me a new tenant promptly despite the problems caused by coronavirus. Tennant was speedily referenced and all went through smoothly. Thank you Satisfied landlordPositiveResponsiveness, Professionalism
Agent replied · 1 June 2024
Our referencing team will be very happy with your comments.
5/5
GoogleI'm a landlord whose flat unfortunately recently flooded. Martin & Co, especially Laura, has been wonderful in helping me to deal with the insurance company which has been rather hard going. Laura has really gone above and beyond during this whole process and I can't thank her enough.
Agent replied
Thank you for the comments. We have a team of 5 that deal with the process of letting your property. Each staff makes sure everything is covered. Thanks again.
5/5
GoogleI had been renting for a while now via different letting agencies but I believe this is the best letting agency I had ever come across. They are very professional and excellent. Everything went seamlessly. I will highly recommend you guys at any time.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Thank you we try very hard at making the customer journey a good one.
5/5
GoogleEfficiently run and have had good experience with martin &co
5/5
GoogleThey are best at their job, quick response to matters and good communication.
1/5
GoogleSending daily texts to a phone demanding a Tennant to pay money when NOTHING is due until the END of the month!..evidence can be provided to anyone wanting to rent from this company. Call to ask a question get told they need to talk to someone and will get back to the tenant, didnt happen ... demanding once rent paid that they have tennants personal bank payment receipts for a bank transfer or the balance won't be cleared...wow... so much hassle . Either want to be paid or NOT? ??!!? How is that possible for a busy person to do this, surely its there job.
5/5
GoogleHaving been with Martin and Co for five years I have been very impressed by the service and professionalism of the company. The quality and quantity of tenants has always been impressive and importantly their vetting process has ben effective. Compared to other agents I use in different areas I certainly believe Martin & Co Southend, particularly Rose, are the best choice and make a great team. I would recommend Martin and Co to anyone thinking of letting their property.
5/5
GoogleHaving been with Martin and Co for five years I have been very impressed by the service and professionalism of the company. The quality and quantity of tenants has always been impressive and importantly their vetting process has ben effective. Compared to other agents I use in different areas I certainly believe Martin & Co Southend, particularly Rose, are the best choice and make a great team. I would recommend Martin and Co to anyone thinking of letting their property.
5/5
GoogleExcellent service from Reece, Leanne, Rhiannon and the team. Very professional and thorough. Great communication throughout the letting process which gave us enormous confidence in them. Would thoroughly recommend them. Thank you Martin & Co for giving estate agents a good name!
Agent replied
The feedback is really appreciated. My staff will be really pleased.
1/5
GoogleAwful service, treated really badly and have a lot of mould issues that took months to fix and turned out it wasn't it had just become summer and heating went off mould returned following winter, communication was poor and staff were extremely rude at Southend martin and co especially Gaynor. They handed out our keys for maintenance people to enter our flat without our knowledge scaring my heavily pregnant girlfriend when on maternity leave by a man letting himself in and coming into the flat, when phoned to complain they had the cheek to complain we scared the man entering. Return of deposit is still a battle 4 weeks later and they do not look after tenants only landlords it seems
1/5
GoogleSending daily texts to a phone demanding a Tennant to pay money when NOTHING is due until the END of the month!..evidence can be provided to anyone wanting to rent from this company. Call to ask a question get told they need to talk to someone and will get back to the tenant, didnt happen ... demanding once rent paid that they have tennants personal bank payment receipts for a bank transfer or the balance won't be cleared...wow... so much hassle . Either want to be paid or NOT? ??!!? How is that possible for a busy person to do this, surely its there job.
1/5
GoogleSending daily texts to a phone demanding a Tennant to pay money when NOTHING is due until the END of the month!..evidence can be provided to anyone wanting to rent from this company. Call to ask a question get told they need to talk to someone and will get back to the tenant, didnt happen ... demanding once rent paid that they have tennants personal bank payment receipts for a bank transfer or the balance won't be cleared...wow... so much hassle . Either want to be paid or NOT? ??!!? How is that possible for a busy person to do this, surely its there job.
1/5
GoogleAwful service, treated really badly and have a lot of mould issues that took months to fix and turned out it wasn't it had just become summer and heating went off mould returned following winter, communication was poor and staff were extremely rude at Southend martin and co especially Gaynor. They handed out our keys for maintenance people to enter our flat without our knowledge scaring my heavily pregnant girlfriend when on maternity leave by a man letting himself in and coming into the flat, when phoned to complain they had the cheek to complain we scared the man entering. Return of deposit is still a battle 4 weeks later and they do not look after tenants only landlords it seems
1/5
GoogleSending daily texts to a phone demanding a Tennant to pay money when NOTHING is due until the END of the month!..evidence can be provided to anyone wanting to rent from this company. Call to ask a question get told they need to talk to someone and will get back to the tenant, didnt happen ... demanding once rent paid that they have tennants personal bank payment receipts for a bank transfer or the balance won't be cleared...wow... so much hassle . Either want to be paid or NOT? ??!!? How is that possible for a busy person to do this, surely its there job.
1/5
GoogleThe worse agency that could be is this sitting good for nothing acting professional but they really are unprofessional, just waste of time to explain everything. But renting from them never again
Agent replied · 16 July 2025
We're sorry to hear you feel this way. We always aim to provide a professional and helpful service. We've tried to locate your details in our system but have not even able to match this review to any recent tenancy or applicant. If you've had a negative experience, we'd genuinely like to understand more and see if we can help. Please feel free to contact our office directly so we can look into this.
5/5
GoogleI have tried the others, but I always come back to Martin & Co. They are the best letting agent in town.
Agent replied · 1 November 2023
Hi Paul, thank you for the lovely review! It's been a pleasure working with you!
5/5
GoogleMartin & Co launched a truly effective advertisement & marketing campaign for the sale of our BTL flat at Southend-on-Sea. They lined up three potential buyers within the very first week of advertisement & sealed the deal . They also forwarded us recommendations for two local solicitor firms but with no obligations. At no point through the sale process we felt pushed or pressurised. Excellent advice & two way communications . We felt very supported all through the process till the completion of sale happened . Our heartfelt thanks, especially to Jo, Charlotte & Laura & to the team Martin & Co @ Southend-on-Sea.Thanks for your customer focussed approach, knowledge and professionalism. Very well done indeed! 💯/💯 🙏🙏
Agent replied
Thank you for your rating.
5/5
GoogleJo and her sales team have given brilliant pre and post sales support. Knowledge of the market is excellent, innovative and supportive leading to a successful sale within my brief. Support from start to finish was faultless and the personnel are easy to deal with. Over the years I have used many of the agents in the area however most have eventually failed me. At this time I have no reservation on using them again for future purchases / sales.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 25 June 2024
Thank you David.
1/5
TrustpilotI have been renting a 1 bedroom flat…
I have been renting a 1 bedroom flat through Martin and co for over a year an 6 months in this time I had mice in a top floor flat that I had to put enormous pressure on Martin and co to resolve the issue and get a proper company to get rid of the mice since then iv had a broken window and the intercoms system stopped working over 8 months ago and still can’t answer my door or haven’t had the window fixed it’s impossible to get anything done property management never does what they say they are doing just fob you off until the next time I wish I never rented with Martin and co they are the worst letting agents iv ever dealt with honestly appalling attitudes
5/5
GoogleThe Team at Martin & Co, especially Harry & Rhiannon were super helpful and professional in Letting out our property. A pleasure to work with.
Agent replied
Thank you Meetul! The lettings team appreciate your kind words! It's been a pleasure working with you!
5/5
GoogleFound me a new tenant promptly despite the problems caused by coronavirus. Tennant was speedily referenced and all went through smoothly. Thank you Satisfied landlord
Agent replied
Our referencing team will be very happy with your comments.
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