Trusted Agent profile · Southend-on-Sea, Essex
Verified
★★★★★
510 reviews across 2 platforms
134-136a London Road, Southend-on-Sea, Essex, SS1 1PQ
Part of Martin & Co, see every office.
Martin & Co's office in Southend-on-Sea, Essex, at 134-136a London Road, is rated 4.1 out of 5 across 510 reviews on two platforms, including 497 Google reviews rated 4.1.
We specialise in house sales and residential lettings across Southend-on-Sea, Leigh, Westcliff, Shoebury and the suburbs, offering expert advice to landlords, tenants and property investors alike since 2001. Director, Tony Lindberg has a wealth of property experience and as a landlord himself has first-hand understanding of the industry. Along with his team at Martin & Co Southend, Tony is passionate about supporting his valued customers in fulfilling their property needs. The seaside town of Southend-on-Sea has gone through extensive regeneration in recent years, with a new airport terminal and train station being built, transforming travel and transport links to and from the town. Our friendly team at Martin & Co Southend has a reputation for providing a professional service across both residential lettings and property sales, where you're offered a dedicated point of contact and comprehensive communications at all times. Whether you are looking to buy or sell a property in or around Southend, please do get in touch with a member of our team who would be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Southend get you on the move.
Every review we hold for the Southend-on-Sea office, from every platform, shown as written. First names only.
5/5
GoogleI cannot praise Martin & Co. enough : All the Staff are great and so helpful. They have managed our flat now for many years now with no complaints from us as Owners. It’s always nice to be able to pop into their office if I need advice - to be met with a smile and be given expert advice. Special thanks to Laura.
5/5
GoogleAs a Landlord with Martin and Co, I am very happy with their service. The team that manager my property are always very helpful and resolve all issues faced. I am a landlord that does not have time to watch the property constantly, I feel confident and comfortable that Martin and Co have all in safe hands. Tenant is also very happy with the way they work. Happy tenant makes things easier. Special thanks to Laura who manages the property very closely, giving any updates required and helping with any issues found within property.
Thank you Michael for the lovely feedback. Our portfolio manager will be very pleased with your comments.
5/5
GoogleOnly just been dealing with Martin and Co recently but have been very impressed with how everything is dealt with. Rhiannon has been very quick with responding to everything in the lead up to moving in and now we have moved in and have been communicating with Gaynor we have received the same high level of service. Reported an issue with maintenance and was sent a plumber within an hour. Gaynor has been present with every enquiry sending a reply within an hour and answering my questions sufficiently
Thank you for taking the time to write this review.
5/5
GoogleMartin & Co have been renting out my flat in Southend-on-Sea for eight years, and I cannot speak highly enough of their professionalism and dedication. Lisa Lano, in particular, stands out for her relentless efforts and swift responsiveness.
5/5
GoogleI've just completed on a property with Martin and Co. Charlotte and the team have been very helpful from start to finish. Charlotte guided me through the process step by step and facilitated all of my questions and requests promptly. The team were accommodating with viewings as I needed to view the property several times. All in all I'm very pleased with their service and professionalism.
Hi Samuel, Thank you for your wonderful review!
5/5
GoogleI've just completed on a property with Martin and Co. Charlotte and the team have been very helpful from start to finish. Charlotte guided me through the process step by step and facilitated all of my questions and requests promptly. The team were accommodating with viewings as I needed to view the property several times. All in all I'm very pleased with their service and professionalism.
Hi Samuel, Thank you for your wonderful review!
5/5
GoogleI have used Ryan multiple times here at Martin & Co. Always found their service to be quick and professional. You do get peace of mind with the collective experience this site holds. Will always use them.
1/5
GoogleI would give this company -1000 stars if I could. As someone who has been private renting for over 20 years, this is by far the worst letting agent I have ever had to deal with. If you are a slum landlord I would recommend them however. If you are tenant - well just look at the other reviews here or anywhere of tenant experiences. I don't actually know what the people in the offices do, because they don't know anything and can't do anything...All evidence is conveniently lost, evidence that they should have photos of every time they do an inspection, Even the workmen that come once in a blue moon are instructed to only do a half fix or a bodge job. And they turn up with no notification. Sometimes Im out because I have a life, then I get penalised for not being in when they didn't tell me anyone was coming. And when they do come they come just to look at the job and never come back to carry it out, mostly because they all say they know of my landlady and she does not pay them, why a company would want to keep such a landlady on their books? I have had 2 ceilings fall down during my tenancy, which only by the grace of good have I been around to keep my children out of the way. These issues are reported, reported, reported and nothing is done. EVER, in fact they then start to blame the tenant. I have also been forced to sign digital contracts through good lord which sell my data to 3rd parties, but was told there was no other way to do it, which I think is illegal, and I don't appreciate the spam calls in the following weeks of a tenancy renewal. My email has been blocked from their head office address for man-years as I have tried to complain about numerous things. Unfortunately I am stuck here at the moment under circumstances, I can not wait for the day when I no longer have to deal with them.
5/5
GoogleSelling during 2020 and 2021s pandemic, and with a big chain, a few paperwork problems along the way, was very stressful, yet our estate agents kept their cool and helped us through the process . Nearly 6 months later we've exchanged contracts and have a moving date in sight. Great communication and kept us calm during a few hiccups along the way. Oh and a big shout out to Charlotte.😊😇PositiveResponsiveness
Thanks you for your feedback
1/5
GoogleWould give fewer stars if I could. AWFUL service and such bad communication from all the lazy staff who are dishonest gaslighters. Lied about the condition of a property. Was not cleaned or repaired before my tenancy. Never take any responsibility. Just Greedy.
5/5
GoogleSelling during 2020 and 2021s pandemic, and with a big chain, a few paperwork problems along the way, was very stressful, yet our estate agents kept their cool and helped us through the process . Nearly 6 months later we've exchanged contracts and have a moving date in sight. Great communication and kept us calm during a few hiccups along the way. Oh and a big shout out to Charlotte.😊😇
Thanks you for your feedback
5/5
GoogleWe have worked with Martin & Co and have always found them great! Communication is excellent, payments are always made promptly, and they’re very organised. The whole team is lovely and professional. Highly recommended!
5/5
GoogleThank you so much Martin & Co for supporting me purchasing my house. Charlotte was absolutely amazing in following up with solicitors, ensuring everything was moving along as it should be. I really appreciated her following up when there was delayed communication and keeping me informed. She was always available when I emailed or called her. I mostly appreciated her being there for me throughout and her kindness.
5/5
GoogleSince I transferred over from my previous agent, I have experienced a quantum leap in service, attention to detail and rapid response to any and all enquiries. Gaynor and the team have been quick to update me of any issues and have been very swift in carrying out my instructions to the letter. I have been totally impressed by Martin and Co. and would definitely recommend to landlords and tenants alike.
Thank you very much as your feedback made Gaynor smile.
5/5
GoogleSince I transferred over from my previous agent, I have experienced a quantum leap in service, attention to detail and rapid response to any and all enquiries. Gaynor and the team have been quick to update me of any issues and have been very swift in carrying out my instructions to the letter. I have been totally impressed by Martin and Co. and would definitely recommend to landlords and tenants alike.
Thank you very much as your feedback made Gaynor smile.
5/5
GoogleThe service and professionalism are truly outstanding. Everything was handled smoothly and efficiently, and I felt well looked after throughout the entire process. Highly recommend! Thank you Ryan , Reece, Tony and Rhiannon
5/5
GoogleCan't thank Martin and Co Estate Agents enough for all their hard work with the purchase of my recent property . Especially Gaynor and Rhiannon who went above and beyond to get everything finalised.
5/5
GoogleChoosing Martin & Co Southend as our letting agents has proved to be the wisest decision . Over the past 14 years they have made every effort to manage our properties efficiently and ensure our stable rental income . We would like to fully appreciate Lisa and Laura who are the most outstanding ones we can rely on . They are always ready to give us warm advice and prompt help when we need it . So that we can feel peace of mind on our investment .
5/5
GoogleVery calm and professional approach. Today oce I started the conversation I was stressed but Aya's presence it gor us through very nicely, very lucky of having this person in your group
1/5
GoogleUnfortunately very difficult to deal with, they use an AI call handling as first port of call that could not correctly understand my email address. When emailed to enquire directly I was redirected back to the failing service.
5/5
GoogleSpecial Thanks to Martin and co for helping me out in renting my property. Many many thanks to Reece Lindberg for being very very helpful patient and advisable for choosing my property. Highly recommend Martin and co for every one who are looking to buy or rent a property. Amazing professional Service ..Thanks To Jordan Satchell Who helped me while Reece was off for a week. Regards Akeel
Thank you very much for your comments, we are working really hard to provide a really good service so thanks again.
5/5
GoogleSpecial Thanks to Martin and co for helping me out in renting my property. Many many thanks to Reece Lindberg for being very very helpful patient and advisable for choosing my property. Highly recommend Martin and co for every one who are looking to buy or rent a property. Amazing professional Service ..Thanks To Jordan Satchell Who helped me while Reece was off for a week. Regards Akeel
Thank you very much for your comments, we are working really hard to provide a really good service so thanks again.
5/5
GoogleSpecial Thanks to Martin and co for helping me out in renting my property. Many many thanks to Reece Lindberg for being very very helpful patient and advisable for choosing my property. Highly recommend Martin and co for every one who are looking to buy or rent a property. Amazing professional Service ..Thanks To Jordan Satchell Who helped me while Reece was off for a week. Regards Akeel
Thank you very much for your comments, we are working really hard to provide a really good service so thanks again.
5/5
GoogleSpecial Thanks to Martin and co for helping me out in renting my property. Many many thanks to Reece Lindberg for being very very helpful patient and advisable for choosing my property. Highly recommend Martin and co for every one who are looking to buy or rent a property. Amazing professional Service ..Thanks To Jordan Satchell Who helped me while Reece was off for a week. Regards Akeel
Thank you very much for your comments, we are working really hard to provide a really good service so thanks again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Southend-on-Sea office has 510 reviews across two platforms: 497 on Google, 13 on Trustpilot.
Martin & Co Southend-on-Sea is rated 4.1 out of 5 across all 510 reviews, and 4.1 out of 5 on Google from 497 reviews.
Martin & Co Southend-on-Sea, 134-136a London Road, Southend-on-Sea, Essex, SS1 1PQ.
