Martin & Co Southend-on-Sea reviews

★★★★★ 5/5

Google

Charlotte has been so helpful during the process of selling and renting my property out. I cannot thank her enough for all the emails and phone alls she made; she really went the extra mile and was a reassuring person during the rather painful process of selling a property. Very grateful.

Jo · 22 April 2024

★★★★★ 5/5

Google

Dealing with Charlotte was smooth and allowed for quick communication to all related questions and updates.

James · 22 August 2025

★★★★★ 5/5

Google

Tony Lindberg and his team have been managing property's of mine and my colleagues for over 10 yrs, We have always found martin and co to be a very competent and professional company we continue to recommend them whenever possible as they continue to look after the needs of the tenants and landlords alike thank you very much, and keep up the good work regards Kevin White

Kevin · 28 February 2023

★★★★★ 5/5

Google

Would like to thank Martin and co for recently helping us move into our lovely flat. The process has been smooth easy and stress free in this current situation. When viewing before lock down, we was shown several properties without feeling rushed until we found the flat we wanted. The process of referencing was quick and easy. They have been very responsive, any issues we had prior moving in or during the move, they have sorted for us promptly. The inventory on the property was very fair and detailed. Special thanks to Reece, Leanne, Jordan, Rose and Laura at Martin and Co.PositiveResponsiveness, Quality, Professionalism, Value

Leo · 24 June 2021

★★★★★ 5/5

Google

I cannot thank Joanna O'Mahony and Charlotte Crane enough for what they have helped us get through on both sale and purchase. There were a number of complications along the way (not their fault at all, at solicitor level) and they made sure that everything was then put back on track and did a fantastic job in getting it completed. They are an absolute cut above the rest when it comes to customer service. I don't even think a 5* review does give quite enough justice for what they have done.PositiveResponsiveness, Quality, Professionalism, Value

Christopher · 3 June 2021

★★★★★ 5/5

Google

Would like to thank Martin and co for recently helping us move into our lovely flat. The process has been smooth easy and stress free in this current situation. When viewing before lock down, we was shown several properties without feeling rushed until we found the flat we wanted. The process of referencing was quick and easy. They have been very responsive, any issues we had prior moving in or during the move, they have sorted for us promptly. The inventory on the property was very fair and detailed. Special thanks to Reece, Leanne, Jordan, Rose and Laura at Martin and Co.

Leo · 30 March 2021

★★★★★ 5/5

Google

I cannot thank Joanna O'Mahony and Charlotte Crane enough for what they have helped us get through on both sale and purchase. There were a number of complications along the way (not their fault at all, at solicitor level) and they made sure that everything was then put back on track and did a fantastic job in getting it completed. They are an absolute cut above the rest when it comes to customer service. I don't even think a 5* review does give quite enough justice for what they have done.

Christopher · 30 March 2021

★★★★★ 5/5

Google

Ryan was really helpful when we were looking for a new home to live. He had a professional and friendly approach and helped us at time when we were most stressed. We would recommend Ryan and his team to our friends and family, thank you.

Faye · 30 August 2025

★★★★★ 5/5

Google

The service that I have had from Martin and Co in Southend has been first class, they are easy to contact and excellent in communication and extremely efficient. Thoroughly recommended

Liz · 12 January 2026

★★★★★ 5/5

Google

I am a landlord and have used Martin & Co for a while now. I am very pleased with the service that they provide to me it is first class and they are very professional and polite nothing is ever too much for them. Laura is excellent and very helpful at all times and responds to any enquiries that I may have and deals with them swiftly and efficiently. I cannot thank Laura and the team enough for all of their dedication and excellent service that they provide. If you are looking for a top class and professional service then I would definitely recommend Martin & Co. Thank you for all of your hard work everyone it is much appreciated. Regards Iris

Iris · 4 December 2020

★★★★★ 5/5

Google

I have recently purchased a property for a buy-to-let and instructed Martin & Co to manage the property on my behalf. They have provided me with full advice through the buying process up to completion on the purchase of the property with the fantastic outcome of having a tenant in on the completion date for a long term agreement. Leanne at the Southend Martin & Co has been my contact and she has been amazing, I received updates weekly and Leanne and the team at the southend branch are very professional and fill me with trust and confidence for the future management of my property. When I have the next opportunity to purchase anther I will be going with Martin & Co.

Alex · 4 July 2020

★★★★★ 5/5

Google

As a Landlord with Martin and Co, I am very happy with their service. The team that manager my property are always very helpful and resolve all issues faced. I am a landlord that does not have time to watch the property constantly, I feel confident and comfortable that Martin and Co have all in safe hands. Tenant is also very happy with the way they work. Happy tenant makes things easier. Special thanks to Laura who manages the property very closely, giving any updates required and helping with any issues found within property.

Michael · 30 May 2020

★★★★★ 5/5

Google

I cannot praise Martin & Co. enough : All the Staff are great and so helpful. They have managed our flat now for many years now with no complaints from us as Owners. It’s always nice to be able to pop into their office if I need advice - to be met with a smile and be given expert advice. Special thanks to Laura.

Paul · 7 December 2024

★★★★★ 5/5

Google

As a Landlord with Martin and Co, I am very happy with their service. The team that manager my property are always very helpful and resolve all issues faced. I am a landlord that does not have time to watch the property constantly, I feel confident and comfortable that Martin and Co have all in safe hands. Tenant is also very happy with the way they work. Happy tenant makes things easier. Special thanks to Laura who manages the property very closely, giving any updates required and helping with any issues found within property.

Michael · 30 March 2020

★★★★★ 5/5

Google

Only just been dealing with Martin and Co recently but have been very impressed with how everything is dealt with. Rhiannon has been very quick with responding to everything in the lead up to moving in and now we have moved in and have been communicating with Gaynor we have received the same high level of service. Reported an issue with maintenance and was sent a plumber within an hour. Gaynor has been present with every enquiry sending a reply within an hour and answering my questions sufficiently

Lauren · 25 March 2020

★★★★★ 5/5

Google

I've just completed on a property with Martin and Co. Charlotte and the team have been very helpful from start to finish. Charlotte guided me through the process step by step and facilitated all of my questions and requests promptly. The team were accommodating with viewings as I needed to view the property several times. All in all I'm very pleased with their service and professionalism.

Samuel · 30 May 2022

★★★★★ 5/5

Google

I've just completed on a property with Martin and Co. Charlotte and the team have been very helpful from start to finish. Charlotte guided me through the process step by step and facilitated all of my questions and requests promptly. The team were accommodating with viewings as I needed to view the property several times. All in all I'm very pleased with their service and professionalism.

Samuel · 4 May 2022

★★★★★ 1/5

Google

I would give this company -1000 stars if I could. As someone who has been private renting for over 20 years, this is by far the worst letting agent I have ever had to deal with. If you are a slum landlord I would recommend them however. If you are tenant - well just look at the other reviews here or anywhere of tenant experiences. I don't actually know what the people in the offices do, because they don't know anything and can't do anything...All evidence is conveniently lost, evidence that they should have photos of every time they do an inspection, Even the workmen that come once in a blue moon are instructed to only do a half fix or a bodge job. And they turn up with no notification. Sometimes Im out because I have a life, then I get penalised for not being in when they didn't tell me anyone was coming. And when they do come they come just to look at the job and never come back to carry it out, mostly because they all say they know of my landlady and she does not pay them, why a company would want to keep such a landlady on their books? I have had 2 ceilings fall down during my tenancy, which only by the grace of good have I been around to keep my children out of the way. These issues are reported, reported, reported and nothing is done. EVER, in fact they then start to blame the tenant. I have also been forced to sign digital contracts through good lord which sell my data to 3rd parties, but was told there was no other way to do it, which I think is illegal, and I don't appreciate the spam calls in the following weeks of a tenancy renewal. My email has been blocked from their head office address for man-years as I have tried to complain about numerous things. Unfortunately I am stuck here at the moment under circumstances, I can not wait for the day when I no longer have to deal with them.

Bianca · 18 October 2025

★★★★★ 5/5

Google

Selling during 2020 and 2021s pandemic, and with a big chain, a few paperwork problems along the way, was very stressful, yet our estate agents kept their cool and helped us through the process . Nearly 6 months later we've exchanged contracts and have a moving date in sight. Great communication and kept us calm during a few hiccups along the way. Oh and a big shout out to Charlotte.😊😇PositiveResponsiveness

Claire · 19 July 2021

★★★★★ 1/5

Google

Would give fewer stars if I could. AWFUL service and such bad communication from all the lazy staff who are dishonest gaslighters. Lied about the condition of a property. Was not cleaned or repaired before my tenancy. Never take any responsibility. Just Greedy.

Lotus · 8 August 2026

★★★★★ 5/5

Google

Selling during 2020 and 2021s pandemic, and with a big chain, a few paperwork problems along the way, was very stressful, yet our estate agents kept their cool and helped us through the process . Nearly 6 months later we've exchanged contracts and have a moving date in sight. Great communication and kept us calm during a few hiccups along the way. Oh and a big shout out to Charlotte.😊😇

Claire · 30 March 2021

★★★★★ 5/5

Google

Thank you so much Martin & Co for supporting me purchasing my house. Charlotte was absolutely amazing in following up with solicitors, ensuring everything was moving along as it should be. I really appreciated her following up when there was delayed communication and keeping me informed. She was always available when I emailed or called her. I mostly appreciated her being there for me throughout and her kindness.

Natasha · 22 May 2024

★★★★★ 5/5

Google

Since I transferred over from my previous agent, I have experienced a quantum leap in service, attention to detail and rapid response to any and all enquiries. Gaynor and the team have been quick to update me of any issues and have been very swift in carrying out my instructions to the letter. I have been totally impressed by Martin and Co. and would definitely recommend to landlords and tenants alike.

SALEHUDDIN · 12 May 2020

★★★★★ 5/5

Google

Since I transferred over from my previous agent, I have experienced a quantum leap in service, attention to detail and rapid response to any and all enquiries. Gaynor and the team have been quick to update me of any issues and have been very swift in carrying out my instructions to the letter. I have been totally impressed by Martin and Co. and would definitely recommend to landlords and tenants alike.

SALEHUDDIN · 30 March 2020