Every review we hold for the Southend-on-Sea office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI'm sure it must be a coincidence that once a 1 star review has been posted, 12 minutes later a 5 star review gets posted. How bizarre??
Everyone has their own experience - this is mine.
In 40 years in the property industry, by far the worst company I have dealt with.
Either as a Tenant or a Landlord, in my opinion, instructing them is a risk. Do your research thoroughly first.
Happy to discuss face to face with you Tony - also happy to post a review with full details of what went on. Let me know.
Rob · 31 July 2025
Agent replied · 31 July 2025
Hi Rob
I'm sorry to hear that this has been your experience.
I don't have the details to look into this properly, so if you're happy to reach out directly, I can take a look and we can arrange a time to meet. If something has gone wrong, it would be good to talk it through and see how it could have been handled better.
Reece
Director
★★★★★ 5/5
GoogleDealt with Ryan, could not of asked for a better person. Thank you for everything you have done
Marie · 8 August 2026
★★★★★ 5/5
GoogleOur house sale turned out to be more complicated than anticipated and without the help from Rhiannon at Martin & Co we would have despaired. She was always there to answer our questions and showed great knowledge and patience. We are very grateful for her tenacity, professionalism and people skills and the successful sale of our house!
Dorothee · 3 October 2026
★★★★★ 5/5
GoogleMartin & Co in Southend on Sea are a professionally run Lettings company that offer an excellent service. Within days of publishing our house to let on the well known platforms we had a good number of potencial tenants and from those we were able to proceed with the most suitable. Thank you Martins.
Stephen · 25 September 2025
★★★★★ 5/5
GoogleI rented a flat through Martin & Co for just over 3 years, and I have to say they were nothing but a pleasure to deal with during my tenancy. They dealt with any issues I had straight away and there was always someone at the end of the phone and email to speak to.
I'd have no problem recommending them to others and would definitely use them myself.
Keep up the good work Martin & Co.
Patrick · 9 July 2025
Agent replied · 16 July 2025
Thank you so much for your kind words and for being a valued tenant over the past three years! We're delighted to hear you had such a positive experience with us. It's always our goal to provide a responsive and supportive service, so your feedback means a lot to the team!
★★★★★ 5/5
GoogleMartin and co have been extremely helpful in supporting myself and my partner with moving into our first home together. We found the experience a little daunting but we have settled in great.
When we viewed the property, we were shown round by one of the estate agents called Ryan. He was super helpful and kind.
They are still being supportive in our journey and any questions and concerns that we have while renting.
Thank you!!!
Alice · 22 April 2026
★★★★★ 5/5
GoogleHave been working with Martin & Co for nearly 10 years now and very pleased with the service provided. The whole team are a pleasure to work with in particular Rhiannon in Lettings, Laura in Property Management, and Lisa in Accounts. They are truly the backbone of the business!
Looking forward to the next 10 years!
Adeel · 3 August 2025
★★★★★ 5/5
GoogleI was recently looking for my very first apartment and viewed a property managed by Martin and co. I was first met by Inigo who was a fantastic agent who made sure to show me everything about the apartment and also squeeze in quick viewings of other apartments which was a last minute request from me. Very friendly and conversational which definitely made it a lot easier to work through the process. I left very happy with the property and over the coming weeks everytime I had a question Inigo was at the end of the line there to answer.
After being accepted for my studio flat Rhiannon, Leanne and Gaynor were there to support me from referencing to random questions I had about renting due to it being my first time. All 3 of them were and continue to be so patient and I'm so pleased I got to deal with an agency who not only has the best interests of the landlord in mind but also looks out for the tenant to make sure all is in place for the move and there after.
I can't recommend Martin and Co enough if you're a tenant looking for a home and I can only imagine landlords must be over the moon with them too! Nothing is ever too much for the whole team there, even when things go wrong they are super prompt to make sure problems are rectified as quickly as feasibly possible. Couldn't have asked for a better moving in experience just before Christmas. Thank you again.PositiveResponsiveness, Quality, Professionalism
Jamie · 12 June 2022
Agent replied · 11 June 2024
Thank you very much from the lettings team.
★★★★★ 5/5
GoogleTony Lindberg and his team have been managing property's of mine and my colleagues for over 10 yrs, We have always found martin and co to be a very competent and professional company
we continue to recommend them whenever possible as they continue to look after the needs of the tenants and landlords alike
thank you very much, and keep up the good work
regards
Kevin White
Kevin · 11 July 2023
Agent replied · 12 May 2023
Thank you Kevin. You are very kind. You was one of my very first landlords and remember that first meeting in the Seedbed centre where my office was based.
★★★★★ 5/5
GoogleThank you to Charlotte for being there every step of the way on our purchase. Charlotte was incredibly helpful, knowledgable & friendly to chat to. It wasn’t made easy by our 3rd party conveyancer but Charlotte was there to help & push things through.
Highly recommend Charlotte & Martin & Co, would not shy away from using either again in future!
Thanks again & sorry it’s taken so long to leave our review!
Callum, Anna & Olivia
Callum · 4 July 2022
Agent replied
Hi Callum, Anna and Olivia. Thank you very much for the lovely review! Our sales team are happy they could help you with your property purchase!
★★★★★ 5/5
GoogleI have had Martin & Co as my letting agent close to 25 years now. As a long term tenant I can honestly say they have been brilliant. My main dealings over the years has been with Rose, Gaynor and Laura. All three are a credit to the agency. All correspondence, mainly by email or telephone has been dealt with quickly and professionally. I have always been greeted with a smile when coming face to face with the team. When the property I rent is due for inspection I am notified beforehand, so if I need to change the date due to work commitments, they accommodate the best they can. On all inspections they have shown the utmost respect to my late, disabled mother, who use to reside with me until a few weeks ago. Over the years my landlord changed agents. I was not happy with the new agent and so I contacted Martin & Co. They went out of their way to find me suitable accommodation in the area I requested. That was 15 years ago and I have absolutely no regrets. I would highly recommend Martin & Co to anybody who is looking for a professional, and caring agent.
Maria · 23 July 2024
★★★★★ 5/5
GoogleMartin & Co were instrumental with selling my flat. Their team put in hard work and effort going the extra mile to ensure the sale went ahead smoothly. Although our sale was difficult, they did work hard throughout.
A particular thanks to Charlotte C and Reece L for their particular dedication.
Kieran · 3 May 2024
Agent replied · 29 May 2024
Thank you for your review Kieran!
★★★★★ 5/5
GoogleCharlotte has been so helpful during the process of selling and renting my property out. I cannot thank her enough for all the emails and phone alls she made; she really went the extra mile and was a reassuring person during the rather painful process of selling a property. Very grateful.
Jo · 22 April 2024
Agent replied · 19 September 2023
Thank you Jo, glad we could help!
★★★★★ 5/5
GoogleDealing with Charlotte was smooth and allowed for quick communication to all related questions and updates.
James · 22 August 2025
Agent replied · 4 July 2023
Thank you so much for your review, James!
★★★★★ 5/5
GoogleTony Lindberg and his team have been managing property's of mine and my colleagues for over 10 yrs, We have always found martin and co to be a very competent and professional company we continue to recommend them whenever possible as they continue to look after the needs of the tenants and landlords alike thank you very much, and keep up the good work regards Kevin White
Kevin · 28 February 2023
Agent replied
Thank you Kevin. You are very kind. You was one of my very first landlords and remember that first meeting in the Seedbed centre where my office was based.
★★★★★ 5/5
GoogleWould like to thank Martin and co for recently helping us move into our lovely flat. The process has been smooth easy and stress free in this current situation.
When viewing before lock down, we was shown several properties without feeling rushed until we found the flat we wanted.
The process of referencing was quick and easy.
They have been very responsive, any issues we had prior moving in or during the move, they have sorted for us promptly. The inventory on the property was very fair and detailed. Special thanks to Reece, Leanne, Jordan, Rose and Laura at Martin and Co.PositiveResponsiveness, Quality, Professionalism, Value
Leo · 24 June 2021
Agent replied · 23 June 2024
My team are very happy with your comments. Thank you for taking the time.
★★★★★ 5/5
GoogleI cannot thank Joanna O'Mahony and Charlotte Crane enough for what they have helped us get through on both sale and purchase. There were a number of complications along the way (not their fault at all, at solicitor level) and they made sure that everything was then put back on track and did a fantastic job in getting it completed. They are an absolute cut above the rest when it comes to customer service.
I don't even think a 5* review does give quite enough justice for what they have done.PositiveResponsiveness, Quality, Professionalism, Value
Christopher · 3 June 2021
Agent replied · 2 June 2024
Hello I am the owner and your comments have made our day. Thank you for taking the time to write this review.
★★★★★ 5/5
GoogleWould like to thank Martin and co for recently helping us move into our lovely flat. The process has been smooth easy and stress free in this current situation. When viewing before lock down, we was shown several properties without feeling rushed until we found the flat we wanted. The process of referencing was quick and easy. They have been very responsive, any issues we had prior moving in or during the move, they have sorted for us promptly. The inventory on the property was very fair and detailed. Special thanks to Reece, Leanne, Jordan, Rose and Laura at Martin and Co.
Leo · 30 March 2021
Agent replied
My team are very happy with your comments. Thank you for taking the time.
★★★★★ 5/5
GoogleI cannot thank Joanna O'Mahony and Charlotte Crane enough for what they have helped us get through on both sale and purchase. There were a number of complications along the way (not their fault at all, at solicitor level) and they made sure that everything was then put back on track and did a fantastic job in getting it completed. They are an absolute cut above the rest when it comes to customer service. I don't even think a 5* review does give quite enough justice for what they have done.
Christopher · 30 March 2021
Agent replied
Hello I am the owner and your comments have made our day. Thank you for taking the time to write this review.
★★★★★ 5/5
GoogleRyan was really helpful when we were looking for a new home to live. He had a professional and friendly approach and helped us at time when we were most stressed. We would recommend Ryan and his team to our friends and family, thank you.
Faye · 30 August 2025
★★★★★ 5/5
GoogleThe service that I have had from Martin and Co in Southend has been first class, they are easy to contact and excellent in communication and extremely efficient. Thoroughly recommended
Liz · 12 January 2026
★★★★★ 5/5
GoogleI am a landlord and have used Martin & Co for a while now.
I am very pleased with the service that they provide to me it is first class and they are very professional and polite nothing is ever too much for them.
Laura is excellent and very helpful at all times and responds to any enquiries that I may have and deals with them swiftly and efficiently.
I cannot thank Laura and the team enough for all of their dedication and excellent service that they provide.
If you are looking for a top class and professional service then I would definitely recommend Martin & Co.
Thank you for all of your hard work everyone it is much appreciated.
Regards
Iris
Iris · 4 December 2020
Agent replied
Laura will be pleased to get this feedback.
★★★★★ 5/5
GoogleI have recently purchased a property for a buy-to-let and instructed Martin & Co to manage the property on my behalf. They have provided me with full advice through the buying process up to completion on the purchase of the property with the fantastic outcome of having a tenant in on the completion date for a long term agreement. Leanne at the Southend Martin & Co has been my contact and she has been amazing, I received updates weekly and Leanne and the team at the southend branch are very professional and fill me with trust and confidence for the future management of my property. When I have the next opportunity to purchase anther I will be going with Martin & Co.
Alex · 4 July 2020
Agent replied
Thank you for writing this review about the service you received. Leanne is very happy as she works very hard to achieve this.
★★★★★ 5/5
GoogleAs a Landlord with Martin and Co, I am very happy with their service. The team that manager my property are always very helpful and resolve all issues faced. I am a landlord that does not have time to watch the property constantly, I feel confident and comfortable that Martin and Co have all in safe hands.
Tenant is also very happy with the way they work. Happy tenant makes things easier.
Special thanks to Laura who manages the property very closely, giving any updates required and helping with any issues found within property.
Michael · 30 May 2020
Agent replied · 29 May 2024
Thank you Michael for the lovely feedback. Our portfolio manager will be very pleased with your comments.
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