5/5
GoogleExcellent friendly professional service. Found me a tenant within 7 days and completed within 21 days. Would recommend and use again. Special thanks to Leanne L.PositiveProfessionalism
Trusted Agent profile · Southend-on-Sea · Essex
Verified
Martin & Co Southend-on-Sea reviews
★★★★★
510 reviews across 2 platforms
134-136a London Road, Southend-on-Sea, Essex, SS1 1PQ
Part of Martin & Co, see every office.
Martin & Co's office in Southend-on-Sea, Essex, at 134-136a London Road, is rated 4.1 out of 5 across 510 reviews on two platforms, including 497 Google reviews rated 4.1.
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About Martin & Co Southend-on-Sea
We specialise in house sales and residential lettings across Southend-on-Sea, Leigh, Westcliff, Shoebury and the suburbs, offering expert advice to landlords, tenants and property investors alike since 2001. Director, Tony Lindberg has a wealth of property experience and as a landlord himself has first-hand understanding of the industry. Along with his team at Martin & Co Southend, Tony is passionate about supporting his valued customers in fulfilling their property needs. The seaside town of Southend-on-Sea has gone through extensive regeneration in recent years, with a new airport terminal and train station being built, transforming travel and transport links to and from the town. Our friendly team at Martin & Co Southend has a reputation for providing a professional service across both residential lettings and property sales, where you're offered a dedicated point of contact and comprehensive communications at all times. Whether you are looking to buy or sell a property in or around Southend, please do get in touch with a member of our team who would be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Southend get you on the move.
Reviews
Every review we hold for the Southend-on-Sea office, from every platform, shown as written. First names only.
Google1/5
GoogleMe and my girlfriend rented a flat from Martin & Co Southend. They are the worst agents we ever experienced - we had an attempted break-in at our property and it took them 7 days to send round a locksmith to fix the front door lock to our flat! Yes, they left us with a broken front door lock for 7 days!!! They wouldn't respond to emails, calls or voicemails. Initially they refused to fix the locks and said it was our responsibility to pay for a locksmith (even though the letting contract stated otherwise). We had to threaten legal action to get them to actually send someone to fix the door... Whatever you do, DON'T RENT FROM THESE SHARKS!!!!!
1/5
TrustpilotBunch of fraudsters
Bunch of fraudsters. They take your holding deposit, they hire some third party referencing company that fails you and the they don't give you enough evidence or reasons as to why they failed you. When you try to contact their referencing agency they direct you
5/5
GoogleAlways had good service from the team
5/5
Google‘Thanks to Rose for her help and rapid response to my maintenance issue for my rental flat in Southend. The ‘Can Do’ attitude at Martin & Co is so refreshing!’
4/5
GoogleI have used the services of Martin & Co., Southend, for three years now. Their staff are always polite and responsive. More than that, they have been effective. I had water damage from a leaking cylinder, and Martin & Co dealt with the insurance claim, the repairs, the redecorations and everything. I think the Group has a great service too as I use two other Martin & Co. offices in different parts of the country. They all email monthly statements to me like clockwork - makes it easy for me to administer from my end, as I live abroad. Well done guys!
5/5
GoogleI have been using Martin & Co for the past 6 years and have always found Tony Lindberg and his staff to be very professional, helpful and polite. During that time they have found me two excellent tenants who have never been a problem at all. Martins have provided me with good service and advice over the years regarding my properties and have never found them lacking in any way. The six monthly inspection is thorough and the report is very reassuring. Any maintenance work required is carried out by one of their recommended tradesmen and I have found their quotes always very competitive. I would thoroughly recommend Martin & Co to fellow Landlords with no hesitation.
5/5
GoogleMartin and Co Southend have handled my mother's property for over 12 years. They have dealt with difficulties ranging from the smallest to the most unusual and always with efficiency and an eye to cost. I believe the tennents were also very satisfied. Now the property is up for sale Martins have done all the necessary preparations again very much to our satisfaction. We do not live in Southend and have sometimes had to deal with issues from Spain. Their efficiency cannot be bettered in my opinion. Annette Kilworth
5/5
GoogleMartin and Co Southend have handled my mother's property for over 12 years. They have dealt with difficulties ranging from the smallest to the most unusual and always with efficiency and an eye to cost. I believe the tennents were also very satisfied. Now the property is up for sale Martins have done all the necessary preparations again very much to our satisfaction. We do not live in Southend and have sometimes had to deal with issues from Spain. Their efficiency cannot be bettered in my opinion. Annette Kilworth
5/5
Google‘Thanks to Rose for her help and rapid response to my maintenance issue for my rental flat in Southend. The ‘Can Do’ attitude at Martin & Co is so refreshing!’
4/5
GoogleI have used the services of Martin & Co., Southend, for three years now. Their staff are always polite and responsive. More than that, they have been effective. I had water damage from a leaking cylinder, and Martin & Co dealt with the insurance claim, the repairs, the redecorations and everything. I think the Group has a great service too as I use two other Martin & Co. offices in different parts of the country. They all email monthly statements to me like clockwork - makes it easy for me to administer from my end, as I live abroad. Well done guys!
5/5
GoogleI have been using Martin & Co for the past 6 years and have always found Tony Lindberg and his staff to be very professional, helpful and polite. During that time they have found me two excellent tenants who have never been a problem at all. Martins have provided me with good service and advice over the years regarding my properties and have never found them lacking in any way. The six monthly inspection is thorough and the report is very reassuring. Any maintenance work required is carried out by one of their recommended tradesmen and I have found their quotes always very competitive. I would thoroughly recommend Martin & Co to fellow Landlords with no hesitation.
5/5
GoogleJo is certainly one of the best agents in Essex - a pleasure to do business with. Charlotte has provided great service to keep the sales process on track. I would definitely use this firm again.PositiveResponsiveness, Professionalism
Agent replied
Thank you for your feedback. Good luck and enjoy your new home.
5/5
GoogleMartin and Co have been looking after my property for the last 15 years and have always cared about tenant safety and landlord obligations to provide satisfactory living. They have also been very prompt in paying due rents. Thank you.
Agent replied
Thank you very much for your comments. Its been a pleasure.
5/5
GoogleExcellent service as usual I have been a client for many years and the service just gets better.... no hesitation in recommending Martin & Co and all its staff well done guys.
Agent replied
Thank you sharrow for the 5 star review
1/5
GoogleJust trying to get details of a property posted on Rightmove but they are totally unresponsive, I don't think they are a real company and Rightmove should investigate and remove them from its sight.NegativeResponsiveness, Quality, Professionalism
Agent replied · 24 June 2024
Hello Doug. I am the owner of martin and co. We have been here for 20 years and are part of a national franchise. We are in a national lock down which means our reply may take longer than normal as we are being covid safe and working from home. Please email me on tony.lindberg@martinco.com I hope you reconsider your 1 star review at this time. I await your email. Thank you.
1/5
GoogleAbsolute waste of time!!! Staff do not call back!!! Time wasters!!! My cousin asked to view a property and registered.
Agent replied · 4 July 2023
Hello, sorry to hear about your negative experience. We are unable to locate you on our systems, if you could please email our lettings manager through Rhiannon.freeman@martinco.com in order for us to look onto this further for you.
5/5
GoogleGreat service & very professional. We used Martin & Co when letting out our property, and worked alongside Leanne Jones (one of there letting agents), she was always there to answer any questions and she found us perfect tenants. Martin & Co carried out all the relevant referencing and always supplied us with a copy of there findings. As I said, Martin & Co provided a great service and for a very reasonable price. I would definitely recommend!!
5/5
GoogleGreat service & very professional. We used Martin & Co when letting out our property, and worked alongside Leanne Jones (one of there letting agents), she was always there to answer any questions and she found us perfect tenants. Martin & Co carried out all the relevant referencing and always supplied us with a copy of there findings. As I said, Martin & Co provided a great service and for a very reasonable price. I would definitely recommend!!
5/5
GoogleExcellent service as usual I have been a client for many years and the service just gets better.... no hesitation in recommending Martin & Co and all its staff well done guys.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Thank you sharrow for the 5 star review
5/5
GoogleHave been with Martin and Co for 3 years now and they have always helped us if there has been a problem. When we moved in it was a quick and easy process. One of the better estate agents around!!
Agent replied
Thank you and I am pleased the service has been satisfactory for you.
5/5
GoogleHave worked along side Martin and Co Southend for a number of years, the professional is impeccable with every job dealt with in fast and timely manner, it’s a pleasure to carry out works for the team that they have
Agent replied
Thank you jon you are a really reliable contractor and do a very good job.
5/5
GoogleA pleasure to rent our home through, Reece and Rhiannon in particular have been great getting me and my partner into our new home! Everything has gone smoothly with great communication throughout! Martin & Co - Southend on sea
Agent replied
That's a lovely comment about the service you have received.
5/5
GoogleHaving dealt with Martin & co for over 18 months as a tenant, I can't speak highly enough of their professionalism and "can do" attitude. Will definitely use again, they try their hardest and nothing is too much trouble.
Agent replied
Hi Fred, Thank you for taking the time to review our Property Management service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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