Trusted Agent profile · Southend-on-Sea · Essex
Verified
★★★★★
510 reviews across 2 platforms
134-136a London Road, Southend-on-Sea, Essex, SS1 1PQ
Part of Martin & Co, see every office.
Martin & Co's office in Southend-on-Sea, Essex, at 134-136a London Road, is rated 4.1 out of 5 across 510 reviews on two platforms, including 497 Google reviews rated 4.1.
Tell us what you need and we'll pass your enquiry to Martin & Co Southend-on-Sea and up to three other top-rated agents near Southend-on-Sea.
Want every enquiry from this page to come to you only? Upgrade to View Agents
We specialise in house sales and residential lettings across Southend-on-Sea, Leigh, Westcliff, Shoebury and the suburbs, offering expert advice to landlords, tenants and property investors alike since 2001. Director, Tony Lindberg has a wealth of property experience and as a landlord himself has first-hand understanding of the industry. Along with his team at Martin & Co Southend, Tony is passionate about supporting his valued customers in fulfilling their property needs. The seaside town of Southend-on-Sea has gone through extensive regeneration in recent years, with a new airport terminal and train station being built, transforming travel and transport links to and from the town. Our friendly team at Martin & Co Southend has a reputation for providing a professional service across both residential lettings and property sales, where you're offered a dedicated point of contact and comprehensive communications at all times. Whether you are looking to buy or sell a property in or around Southend, please do get in touch with a member of our team who would be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Southend get you on the move.
Every review we hold for the Southend-on-Sea office, from every platform, shown as written. First names only.
5/5
GoogleRecently had a fire at my property and was very lost what to do. Martin and co have been absolutely brilliant in helping me every step of the way to support to finding me a nice property for me and my children. They have been so helpful and professional, definitely the best estate agents around. My landlord through them was also amazing in the support and accommodation after the fire. I cannot fault them. A*****
5/5
GoogleMartin & Co were extremely fast efficient and friendly in meeting our letting deadline and there use of technology to speed up matters for our letting was impressive. Thanks again to all the team involved !! From Mizanur & FamilyPositiveResponsiveness, Quality, Professionalism, Value
Really appreciate the review feedback.
1/5
GooglePlease Be Aware Before Going For Martin & Co Southend on sea Letting & Estate Agents!!? My parents 58 and 65 years old, were looking for a flat to live in. They are not fluent English speakers, but they do work and live in UK legally as a country of European Union. They went to this agency and they were offered to view a flat on the 2nd April. They did view the property and decided that it was the appropriate property for them. They gladly paid the agency fees of 395.00 Pounds and they were told by the agent that the property would be available from 20th of April. So, the agent told my parents that she would be in touvh before the moving date as she needed to contact the landlord. Days past by and there were no contact whatsoever by the agent. I had to call them back and everytime I did, they said that the agent who was dealing with my parent’s case wasn’t in the office. At the end we received a phone call by the agent on the 10th of April, which stated that my parent’s needed to go to the agency to get the Fees back as she couldn’t help because the landlord did not want to let the property to my parents, without giving a reason why. My parents felt very humiliated and very disappointed and what’s more very Let Down by this agency. Since they never explained the reason why the landlord didn’t accept to rent the flat to my parents, I do totally feel that they were discriminated for their age and maybe they took advantage of them because they cannot speak/understand English as much as they should. Please be aware before going to this agency!!!!
5/5
GoogleThe whole lettings team have been extremely helpful, providing advice and guidance as well as sorting out the requisite certifications needed to let our property. They managed to find us some suitable tenants very quickly.
Thank you very much for your feedback.
5/5
GoogleI Have used Martin and co for some years now with them managing my rental property. They are Prompt in finding tenants, friendly and professional team and I felt that they tried to do the best with challenging issues to get to a satisfactory solution. Very good letting experience.
Hi Audrey, Thank you for taking the time to write a review of our lettings service.
5/5
GoogleThe lettings team have worked extremely hard and professionally, to secure a new tenant, providing a good monthly income for this retirement property flat. Hopefully a winning situation for all.
Thank you for your review Jackie! We're so glad we could assist with your property!
1/5
GoogleI'm a tenant at a property managed by Martin and Co. I have found them to be very unhelpful and unorganised. I have six monthly property inspections, one booked for today (at the time of posting, prior to the edit below) which was confirmed almost two weeks ago. I was given no timeframe for this. It is now gone 1pm and I have had to wait in with two children in the summer holidays with no idea when someone will be turning up. I waited until midday before calling to query the inspection time and was told I'd get a call back regarding this. An hour passed and I'd heard nothing so had to call again to be told the same thing. It has been almost 40 minutes since the second call and still no one has been able to give me an answer as to when the agent is coming. They seem to forget that although it is not my property, it is my home. *Edit - I did eventually receive a call back and the agent was there within half an hour after that call. I was told there were staffing problems, which happens and cannot be begrudged, however a call in the morning to say this and to give a rough estimate of time would still be helpful. Even as little as saying a "morning" or "afternoon" slot.
4/5
GoogleThe team did a great job quickly finding new tenants within a couple of weeks and seamlessly handling the transition including check-out, repainting and check-in. Thanks
3/5
GoogleMartin & CO Southend, & its operation/ management are highly professional within their workplace and dealing with tenants. At times they can be under a lot of strain in work loads due to under-Staffing so can be hard to get hold of some team members in times of need. Property Management are friendly and helpful in their ways with Rose leading the team there. Overall service experienced for 2 years being under their property management would have to be 7/10
1/5
GooglePlease Be Aware Before Going For Martin & Co Southend on sea Letting & Estate Agents!!? My parents 58 and 65 years old, were looking for a flat to live in. They are not fluent English speakers, but they do work and live in UK legally as a country of European Union. They went to this agency and they were offered to view a flat on the 2nd April. They did view the property and decided that it was the appropriate property for them. They gladly paid the agency fees of 395.00 Pounds and they were told by the agent that the property would be available from 20th of April. So, the agent told my parents that she would be in touvh before the moving date as she needed to contact the landlord. Days past by and there were no contact whatsoever by the agent. I had to call them back and everytime I did, they said that the agent who was dealing with my parent’s case wasn’t in the office. At the end we received a phone call by the agent on the 10th of April, which stated that my parent’s needed to go to the agency to get the Fees back as she couldn’t help because the landlord did not want to let the property to my parents, without giving a reason why. My parents felt very humiliated and very disappointed and what’s more very Let Down by this agency. Since they never explained the reason why the landlord didn’t accept to rent the flat to my parents, I do totally feel that they were discriminated for their age and maybe they took advantage of them because they cannot speak/understand English as much as they should. Please be aware before going to this agency!!!!
1/5
GoogleWaiting for inspection today between 8.15 and 8.30 .changed my shift at work ao I could ACCOMMODATE THEM .At 9.50 am finally got through to someone as no one had come .They then put me on hold and when finally came back to me said no one is coming and were going to phone me after their morning meeting ???? No apology disgraceful service. I couldn't believe their attitude our landlord is changing to another estate agent but they could have at least let us know they weren't coming .Like someone else has said soon in touch when they want their money .Never return phonecalls my daughter has phoned them so many times and never returned calls .Extremely poor service and attitude .
1/5
GooglePlease Be Aware Before Going For Martin & Co Southend on sea Letting & Estate Agents!!? My parents 58 and 65 years old, were looking for a flat to live in. They are not fluent English speakers, but they do work and live in UK legally as a country of European Union. They went to this agency and they were offered to view a flat on the 2nd April. They did view the property and decided that it was the appropriate property for them. They gladly paid the agency fees of 395.00 Pounds and they were told by the agent that the property would be available from 20th of April. So, the agent told my parents that she would be in touvh before the moving date as she needed to contact the landlord. Days past by and there were no contact whatsoever by the agent. I had to call them back and everytime I did, they said that the agent who was dealing with my parent’s case wasn’t in the office. At the end we received a phone call by the agent on the 10th of April, which stated that my parent’s needed to go to the agency to get the Fees back as she couldn’t help because the landlord did not want to let the property to my parents, without giving a reason why. My parents felt very humiliated and very disappointed and what’s more very Let Down by this agency. Since they never explained the reason why the landlord didn’t accept to rent the flat to my parents, I do totally feel that they were discriminated for their age and maybe they took advantage of them because they cannot speak/understand English as much as they should. Please be aware before going to this agency!!!!
1/5
GoogleWaiting for inspection today between 8.15 and 8.30 .changed my shift at work ao I could ACCOMMODATE THEM .At 9.50 am finally got through to someone as no one had come .They then put me on hold and when finally came back to me said no one is coming and were going to phone me after their morning meeting ???? No apology disgraceful service. I couldn't believe their attitude our landlord is changing to another estate agent but they could have at least let us know they weren't coming .Like someone else has said soon in touch when they want their money .Never return phonecalls my daughter has phoned them so many times and never returned calls .Extremely poor service and attitude .
1/5
GoogleDisgusting service from this “company”. After weeks of waiting and excuse after excuse & contradictions, they finally said they would do the repair, but then when I phoned them, they said it depends if another emergency comes up. Unbelievable! The problem is a leaking pipe that they don’t seem to care about, ruining my patio. Also another matter I raised, a garden full of rubbish is still out there after at least a year!!! I don’t believe they will do anything, and can’t trust what they say, so I’m ending up doing it myself, at least I know it will be done!!! If they bother doing anything I will update
1/5
GoogleWas looking for my first flat and found one of interest and they said “sorry we don’t hand out tenancy agreements for 18 year olds” In my book that’s discrimination. Disgusting treatment.
Hello Jess, We are very sorry to hear of your negative experience. Unfortunately, we cannot find you on our systems. Please contact our lettings manager Reece on reece.lindberg@martinco.com to discuss this further.
1/5
GoogleWas looking for my first flat and found one of interest and they said “sorry we don’t hand out tenancy agreements for 18 year olds” In my book that’s discrimination. Disgusting treatment.
Hello Jess, We are very sorry to hear of your negative experience. Unfortunately, we cannot find you on our systems. Please contact our lettings manager Reece on reece.lindberg@martinco.com to discuss this further.
1/5
GoogleDO NOT USE THESE AGENTS !! their flats are full of mould , they will not do anything about it ! When you decorate the place because it is yellow with cigarette smoke from previous tenant they will try and take your full deposit for all the work they haven't done !! Stear well clear of these scam artists
1/5
GoogleDisgusting service from this “company”. After weeks of waiting and excuse after excuse & contradictions, they finally said they would do the repair, but then when I phoned them, they said it depends if another emergency comes up. Unbelievable! The problem is a leaking pipe that they don’t seem to care about, ruining my patio. Also another matter I raised, a garden full of rubbish is still out there after at least a year!!! I don’t believe they will do anything, and can’t trust what they say, so I’m ending up doing it myself, at least I know it will be done!!! If they bother doing anything I will update
1/5
GoogleDisgusting service from this “company”. After weeks of waiting and excuse after excuse & contradictions, they finally said they would do the repair, but then when I phoned them, they said it depends if another emergency comes up. Unbelievable! The problem is a leaking pipe that they don’t seem to care about, ruining my patio. Also another matter I raised, a garden full of rubbish is still out there after at least a year!!! I don’t believe they will do anything, and can’t trust what they say, so I’m ending up doing it myself, at least I know it will be done!!! If they bother doing anything I will update
3/5
GoogleMartin & CO Southend, & its operation/ management are highly professional within their workplace and dealing with tenants. At times they can be under a lot of strain in work loads due to under-Staffing so can be hard to get hold of some team members in times of need. Property Management are friendly and helpful in their ways with Rose leading the team there. Overall service experienced for 2 years being under their property management would have to be 7/10
5/5
GoogleVery good service. The referencing process was very quick and easy. The staff were accommodating and helpful. We asked to view the property on a few occasions and they accommodated our requests. We would be happy to recommend Martin and Co Southend in the future.
Hi Steve, Thank you for taking time to write a review of your experience in renting a property through us.
1/5
GoogleMartin and co and rubbish agency don't call you back when say they will. We have been in our house for a year now. A year on still waiting for work to be done via them. Never put the tenant first and fed up of calling them chasing up on jobs to be done. Don't use this agency if thinking of renting your place out. 1 star is too high a rating in my book it's no stars.
1/5
GoogleNot a great service. Was told on viewing the property that it was unfurnished as described in the details. Turned up with moving van and it was fully furnished. our landlord was fab and took care of most of repairs required. MArtin and Co had to do one of the repairs - their plumber did not keep the 1st appointment and then just turned up and expected us to drop everything so he could do the work. When it came to reletting the property, they did not tell us when they were going in with the keys for viewings and the first we heard that they had done any viewings was when they told us that they had found a new tenant. They had left the bathroom light on all weekend (we had already moved and were paying rent on two properties). We were entitled to a rent rebate which they were not forthcoming with and after many unsuccessful attempts to contact them by phone we ended up going in to the office to eventually be given the rebate. We are now still waiting for them to authorise the return of the deposit since 25.10.16. When phoned we were told that they only deal with deposits on a Wednesday and they would be doing it today. Fingers crossed ey?!
1/5
GoogleNot a great service. Was told on viewing the property that it was unfurnished as described in the details. Turned up with moving van and it was fully furnished. our landlord was fab and took care of most of repairs required. MArtin and Co had to do one of the repairs - their plumber did not keep the 1st appointment and then just turned up and expected us to drop everything so he could do the work. When it came to reletting the property, they did not tell us when they were going in with the keys for viewings and the first we heard that they had done any viewings was when they told us that they had found a new tenant. They had left the bathroom light on all weekend (we had already moved and were paying rent on two properties). We were entitled to a rent rebate which they were not forthcoming with and after many unsuccessful attempts to contact them by phone we ended up going in to the office to eventually be given the rebate. We are now still waiting for them to authorise the return of the deposit since 25.10.16. When phoned we were told that they only deal with deposits on a Wednesday and they would be doing it today. Fingers crossed ey?!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll pass your enquiry to Martin & Co Southend-on-Sea and up to three other top-rated agents near Southend-on-Sea.
