Every review we hold for the Southend-On-Sea office, from every platform, shown as written. First names only.
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5/5
GoogleI brought a property through Leaders and the process was smooth. David helped push everything a long on both sides.
I would recommend using these guy in the future, thanks so much for everything.
Niki Β· 17 June 2023
Agent replied Β· 16 June 2024
Dear Niki
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleBoth James and David from Leaders were a pleasure to deal with when purchasing my new family home. They were very helpful throughout the entire stressful process of being a first time buyer! They were always available to ask questions and kept us updated every step of the way. I would highly recommend Leaders, they are an honest, friendly, hardworking team!
Sheila Β· 20 October 2023
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5/5
GoogleI would recommend this company 100%, the staff are very professional and understanding. Thank you to Paula for always helping me out with any issues or queries I have, you are a star!PositiveResponsiveness, Professionalism
Emma Β· 17 June 2021
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5/5
GoogleI found the service excellent from start to finish. Efficient and always available to ensure a smooth move.
Mica was excellent and made sure everything run well and was always available to assist with any questions.
Highly recommended
Paul Β· 17 June 2020
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5/5
GoogleI had a great experience when dealing with Leaders, both Mica and Mike were very accommodating and nothing was too much trouble for them, they were very professional throughout my dealings. I would highly recommend Leaders Estate Agents.
Trevor Β· 17 June 2020
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5/5
GoogleFound everything super easy in terms of moving into our new place. Mica was great and always there for us with whatever we needed. Would definitely recommend using Leaders to find a new home. Friendly and personal service.
Cmann623 Β· 17 June 2020
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5/5
GoogleLeaders maintain a professional standard in customer care. Thank you to James, Leah & Shane for your support with my purchase of my dream home. π β¦
Pixie Β· 17 June 2022
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5/5
GoogleAfter having had a difficult situation with a previous agent, that cost us both time and money due to the Brexit deadline, Leaders have been phenominal in their exceptional level of customer service.
Shane and James have been highly focused, dedicated and professional in supporting us and ensuring all our needs are met with exceptional results.
Leaders are most certainly not the cheapest agents on the market, however their customer service and customer care makes them worth every penny in my opinion.
The Southend branch really should be commended on their excellent level of customer service. Thank you for everything.PositiveResponsiveness, Quality, Professionalism
Holistic Β· 24 August 2021
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5/5
GoogleMassive thank you to Mica and everyone at Leaders Southend. Everything went through really quickly and without any issues at all, would highly recommend Leaders if you are looking to rent or buy.
Denis Β· 17 June 2021
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5/5
GoogleJoshua has been very helpful and efficient in helping me find the prefect place for my daughter and me. He was well informed, genuine and has made the experience much less stressful. Thank you Leaders and Joshua in particular.
Claire Β· 18 June 2019
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5/5
GoogleWOW WOW WOW, Mica and Kai: extremely professional and two individuals who went over and beyond in getting a property rented, for me, in the Southend area. Over the years I have dealt with various Agents, but in the case of Mica and Kai I cannot thank them enough for all their hard work and efforts as they have assisted in things that I know other Agents would not get involved with. If ever you get the chance to work with Mica and Kai in renting your property, you will not be disappointed !!!!
Aletha Β· 17 June 2021
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5/5
GoogleHonestly can not thank kai and the team at leaders enough. They were incredibly helpful and understanding during a difficult situation I was in, they arranged a viewing, started the application process, completed all background and credit checks and took the property off the market all on the same day.
From experience as a Tennant with different estate agents and also when trying to find a new home as a renting Tennant I have found that you are often shoved aside as they care more for people buying properties...however this was not the case with leaders at all.
They showed professionalism and kindness and can honestly say I'm happy to now be under their wing while in my new rented accommodation.PositiveProfessionalism
Liam Β· 17 June 2021
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5/5
GoogleHaving sold our home through Leaders Estate Agents my wife and I can only have high praise for the help and advise given to us by James and Shane
From the very beginning James put us at ease and from day one we knew that everything was going to go through without any hitches with his and Shanes help.
The whole process has be worry free and if we needed help at any time either one of these two were there for us .
They have both been very efficient and professional which makes a change these days .
My wife and I would have no problem in recommending these men to any one who is wanting to sell their home hassle free.
These two really do know their business when it comes to Sales and very High Class Service to the customer .
My wife and I can only thank them both and wish them all the best for the future .
Mr & Mrs Purdy
Southend.PositiveProfessionalism
Marie Β· 17 June 2021
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5/5
GoogleThomas and his team at Leaders in Southend manage a large number of properties on our behalf and we have always been delighted with the service they provide and we would not hesitate to recommend them.
Colin Β· 17 June 2020
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5/5
GoogleI have experienced a wonderful time with leaders I would very recommend this to everyone looking for a place to live and start fresh
The customer service is amazing
Lisa
Martin
Rachel
Really can't explain how helpful they are amazing people wouldn't recommend anyone taking there place in the company
Thank you guys for finding me my future home
Jordan Β· 20 September 2023
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5/5
GoogleKai has been brilliant, from start to finish, well still ongoing actually. She is a good asset to the company. Very happy with her communication. Thank you Kai.PositiveResponsiveness, Professionalism
Devi Β· 24 October 2021
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5/5
GoogleMica was super helpful and quick with helping me move. Everything was very simple.
Matthew Β· 17 June 2023
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5/5
GoogleGreat experience would recommend if you want to sell your properly courtesy and professional manner also they rent propertyβs
David cook was my property handler well mannered and great service again would recommend if you are selling a property
Lauren Β· 2 October 2024
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5/5
GoogleKai has been brilliant, from start to finish, well still ongoing actually. She is a good asset to the company. Very happy with her communication. Thank you Kai.PositiveResponsiveness, Professionalism
Deviani Β· 24 August 2021
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5/5
GoogleCouldn't have asked for any better help, also keep us updated with everything that was going on and went above and beyond would highly recommend
Carlos Β· 11 April 2025
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5/5
GoogleMichael, Tom and the team have been very helpful and supportive.
They made the entire process smooth and easy.
Happy with my decision and would highly recommend.
Keep up the excellent servicePositiveResponsiveness, Professionalism
Ebtesam Β· 24 August 2020
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5/5
GoogleCannot praise the team highly enough. Thank you Lisa, Martin and the Team.
MrNmannan Β· 17 June 2023
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5/5
GoogleJoann was amazing in helping me through a rough spot and she was very professional and proactive with her approach. Thank you Jo.
Sophie Β· 17 June 2022
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5/5
GoogleCouldn't be happier if I'm being completely honest. Michael was a delight. The whole team was extremely friendly. From the cup of tea on entry to handing over keys Leaders were with us the whole way
James Β· 18 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.