Trusted Agent profile · Southend-on-Sea
★★★★★
280 reviews across 2 platforms
1336 London Road, Leigh-On-Sea, Southend-on-Sea, SS9 2UH
Part of Bear Estate Agents, see every office.
Bear Estate Agents's office in Southend-on-Sea, at 1336 London Road, is rated 4.6 out of 5 across 280 reviews on two platforms, including 97 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Bear Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southend-on-Sea.
Every review we hold for the Southend-on-Sea office, from every platform, shown as written. First names only.
5/5
TrustpilotBear Estate agents Hockley office
Very pleased with the service from Bear Estate Agents Hockley office who dealt with the sale of our late Dad’s house especially Ellis and Zoe who were professional, easy to talk to and quick to deal with any issues and to respond to emails or calls. Wouldn’t hesitate to recommend.
5/5
TrustpilotMegan and Wendy were very helpful…
Megan and Wendy were very helpful throughout the process in both helping us sell our last home and purchase our new one. We will recommend Bear and their team to others looking to sell and buy in the area.
5/5
GoogleWe have been so happy with every aspect of Bear from Simon Taylor and the whole of his team from Simon initially and Tony taking pictures and thenThea keeping us informed of how things were progressing and now along with Megan seeing us through the sale. They have all made a difficult job after living here for such a long time to a painfree experience in their hands.
5/5
GoogleBear were absolutely fantastic from start to finish. They were incredibly responsive to all communication and ensured the sale went smoothly. The photos of the property were great and it was online within a day or two. Megan was very supportive throughout the sales progression and ensured that we and the buyers were kept in the loop.
1/5
GoogleJust visited Leigh branch asking very politely if they could remove a board that has fallen down or been put on the pavement outside our flats also mentioned a flat sold by them still had sold sign up after 6 months. A female member of staff unhelpful also reminded that boards were there property not to remove them even though on public highway!! Shame on her
5/5
TrustpilotBear (Southend) are brilliant!
Bear (Southend) have a fantastic proactive team, and although you don’t get to deal with one person I’ve realised this is to your advantage. Each team member is highly experienced in their area of sales. From Rebecca who is always available to organise viewings and keeps you updated and can answer a host of queries, to Tilly in the progression team that works continuously to keep the chain going and communicates frequently and even Tom, the Branch manager, will provide support if needed. No wonder across the towns you’ll see Sold Bear signs!
5/5
TrustpilotZoe and the Bear team were great!
Zoe and the Bear team were great, very responsive and very helpful. Zoe was great at updating me and when I advised her on the importance of my completion being a certain time she was making sure we got there and advising me on what to do! What I thought was a great touch was sharing a full list of tradesmen if I needed it which was great! I would definitely recommend Bear for anyone selling or buying. Thanks again!
5/5
GoogleWe have just completed on a sale with bear and only dealt with Megan. She was absolutely brilliant, we really couldn't have asked for anything more. She always made time for us and was exceptionally patient and kind. I wouldn't want to sell or buy through anyone else. Thank you Megan, true wizardry.
5/5
GoogleMegan at Bear Estates has been incredibly helpful and going above and beyond to ensure that our first house move was as smooth as possible. I can’t thank her and the team at Leigh Bear Estates enough. Thank you!
5/5
GoogleI felt supported from start to finish, with Bears. It was a very stressful sale due to my poor choice of Conveyancers . Meghan,from Bears kept me sane through the very challenging later stages of trying to Exchange ! Would use Bears again if ever I moved back to this area.
5/5
TrustpilotTilly Cecil is amazing !!!!
Tilly Cecil was amazing throughout the process, a credit to her profession and BEAR Estate Agents.
5/5
TrustpilotBear Estate Agents- sale of flat
The great part about using Bear Estate Agents was the service from the “ post offer” follow up team. I was selling a property. I dealt almost exclusively with Helen Wilson who did her very best to keep the deal together ( the chain broke down at one point) and to communicate. I called Helen numerous times and got through to her straight away. She was equally as responsive over email. When you are in the midst of selling/ buying the one thing I think is really important is feeling the estate agent is working for you and doing their best to get the deal over the line in a practical way. Good communication is key! I wouldn’t hesitate to recommend Bear Estate Agents and Helen in particular.
5/5
TrustpilotI recently used Bear to sell my flat in…
I recently used Bear to sell my flat in Southend which was part of a chain in purchasing my new property. Bear sourced a buyer, managed the sale and completed the sale efficiently and with professionalism. I will 100% be using Bear for future property endeavours. All the best, James
5/5
GoogleBear Estate Agents and especially Wendy have been extremely professional and helpful throughout our house purchase experience. They kept us informed and were always pleasant and polite when answering our queries.
5/5
TrustpilotHighly recommend
I had heard nightmare stories about estate agents and the whole moving process, but that wasn't the case with Bear. I sold and bought with them and it all went so smoothly. From the first viewing with Rob (who was new to the job), to having my house valued with Frank and Marcos. Emily and Donna also helped but the best one was my Sales Progessor, Tilly, she was so on the ball. They work as a team and get the job done. I would highly recommend them. My son also used Bear. Placed on the market in Dec and sold in Feb. Brilliant. Thank you guys
1/5
TrustpilotI can finally share my honest opinion…
I can finally share my honest opinion about this estate agent. I started the process of trying to get a place and although this company was begging me though I was looking at other places whilst I was in the process and they kept messaging me in the process of me looking and I ended up going with themwhilst I was in the process with them I noticed the most unprofessional behaviours in the whole time of my life and it was very a traumatic experience. These people are not supportive. If you want to work with an estate agent that’s going to be someone that is supporting the process for you. The people that will put you at ease because you really need people that will put you at ease. It’s not a joke. Get a house you’re spending a lot of money lots of money going left right and centre so you need people to give you peace of mind in this life. Whilst I was in the process with them. I noticed the most unprofessional behaviours in the whole time of my life and it was very a traumatic experience these people are not supportive. If you wanna work with an essay agent that’s going to be someone that is supporting the process for you. Please do not choose them from the managing director who owns a company and sure he has enough experience he does say a lot of things that are not even the honest truth you need to really do your research like let your lawyer coach you because they will be the people supporting you. All I’m going to say is that they made my process a living hell they’re not welcoming even on a day. I collect my key. Did I get my champagne? No, . a process that is meant to be so joyous to you because you spent your harder money to get a house in your name is something they turned into a headache to me. I couldn’t even be happy after all they put me through but God is bigger. A whole managing director Screaming, telling me to pull out , when it was getting Long winded, rude I will just never ever forget the experience but I’m very thankful that it’s done but I just need to make people aware for future
5/5
GoogleTop notch service from Bear Estate Agents. Marcos was brilliant with the viewings and Megan was fantastic with the sales progression. We had some tricky moments with our purchase, but she really pushed it over the line for us! Massive shout out and thanks to both!
5/5
GoogleBear have been wonderfully supportive from start to finish. I would recommend Megan and her team to anyone considering moving house. They have continued to offer support even after the sale has completed. Would have no issue giving them 5 starts - sold in March 2025.
5/5
TrustpilotDO NOT HESITATE TO USE BEAR
I have just completed on the sale of my family home, to say I am happy with what Bear have done for me is an under statement. I first met Roman, the branch manager. A young man with a wealth of knowledge and great ideas. I had four valuations. Roman gave me more information than the other three valuations I received put together. His photos and brochure he created was impeccable. Tia and Jacob kept me up to date with my viewings and feedback along the sales journey. I was always in the know and secured me a price I was very happy with. Zoe progressed the sale to a satisfactory completion, keeping me up to date during the business end of this transaction. For me personally, this was a difficult time. However, Bear of Hockley were simply sensational and made the move a lot easier for me of which I cannot thank them enough. I have already recommended future clients to them and will continue to do so with zero hesitation. Bears...... Thank you ❤️
5/5
TrustpilotBuying made easy
Helen Wilson kept me up to date with my house purchase and made buying easy. She was professional polite and always at the end of the phone if I had a query.
5/5
TrustpilotProfessional and positive service
Bear recently closed the sale on a family property. This had originally been on the market with another estate agent with little interest. The quality of the photos, sales and marketing process and enthusiasm from the team immediately boosted viewings. It wasn't a straightforward journey, but at every hurdle Ricky, Sydney and the team came up with reassuring and practical advice. Their communication is also excellent and I felt throughout they were really invested in not just the sale, but the relationship we formed with them as vendors. Highly recommend and won't hesitate to use their services again in the future.
5/5
TrustpilotGood communication friendly team
Good communication friendly team. Helen was great and kept us informed of all steps along the way. Very friendly and made the process easier. Thanks very much
5/5
TrustpilotThe members of staff who were dealing…
The members of staff who were dealing with my sale were very supportive,very professional and exceptionally competent.I would like to give special thanks to Tilly Cecil and Lucina Sherlock
5/5
GoogleBear Estate Agents have been friendly, helpful and professional throughout the process of selling my late uncle's property. Megan was particularly supportive in dealing with matters once we had a buyer which is very much appreciated-thank you.
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Tell us what you need and we'll put you in touch. Bear Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southend-on-Sea.
