Every review we hold for the Southend-on-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHighly recommended!!
I had a fantastic experience with these agents at Bairstow Eves!
Samantha (Sam) was incredibly helpful with organising the viewing and very thorough whilst showing us the property.
She made our move stress free and was always there to take my calls and questions. Honestly 5 stars for these guys and thanks again. I love my new place.
Rabiya · 19 August 2024
Agent replied · 26 August 2024
Thank you Rabiya for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMoving house, Samantha was super helpful during the process.
Katie · 2 October 2024
Agent replied · 23 October 2024
Thanks for the excellent 5* review Katie! Thanks for your thoughtful comments about Samantha and our Southend team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat a fantastic company. Had no problems whatsoever, they made our transition into our new home as smooth as possible. In particular, Katie Howard was amazing. She worked extremely hard to make this happen for me, so credit where its due... she's brilliant. I can't reccomend this company or Katie in particular enough!!!
Tommy · 25 March 2020
Agent replied
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 4/5
GoogleVery good experience with both Sharna and Nick. Answered all questions we had and helped us with any issues we had. Would reccomend
Sean · 13 November 2025
Agent replied · 13 April 2026
Thank you for sharing your positive experience with Sharna and Nick! We're so glad they were able to assist you with all your questions and resolve any issues. We appreciate your recommendation and look forward to serving you again. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleChloe & nick are fantastic. I rented my 3 bedroom house with them recently and was such a smooth process. Would use them again and again!
Katie · 13 October 2025
Agent replied · 13 April 2026
Thank you for your kind words! It was our pleasure to help you rent out your 3 bedroom house smoothly. We would be more than happy to assist you with any future rental needs. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJane Crosland came to my property today to carry out a valuation. She was first class in both her manor and the way she conducted her business.
She carried out the valuation and explained every thing to me .
I would not hesitate to employ her services in the future.
A very professional and knowledgeable person.
Richard · 2 October 2024
Agent replied · 23 October 2024
Thank you for your wonderful 5* review Richard! We're delighted to hear that Jane provided you with such a professional and knowledgeable service. We look forward to assisting you again in the future.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleBairstow Eves Sales and Letting Agents, Southend, is a company per excellence. Two of the staff members who attended to me were superb, namely Nick Gomez and Samantha Yeatts. My request was initially attended to by Nick. He was so friendly, …
Comfort · 13 April 2025
Agent replied · 13 April 2026
Hello Comfort,
Thank you so much for your wonderful 5* review! We're thrilled to hear about … More
★★★★★ 5/5
GoogleShaun Mc Cready has been amazing helping us with our rental property. Made everything straight forward, and went above and beyond ironing out any problems that arose. Would highly recommend
Angela · 30 June 2023
Agent replied · 30 July 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery great service!
Thanks very much for the help of Samantha Yeatts, who helped us find property , she was always in touch, and helped with everything. We are very grateful to the Bairstoweves team for what they have done for us, they have fulfilled our dream.
We are very pleased to cooperate, we recommend!
Gulnar · 2 October 2024
Agent replied · 23 October 2024
Many thanks for your outstanding recommendation, 5* review and your generous comments Gulnar. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleBairstow Eves were the agent at the bottom of the chain when I recently purchased a property. They were terrible and nearly caused the chain to collapse several times. They made the process painfully longer and more stressful than was …
Donnie · 13 April 2025
Agent replied · 13 April 2026
Hello Donnie,
Thank you for sharing your feedback with us. I'm sorry to hear about your … More
★★★★★ 5/5
GoogleHad a great experience with Bairstow eves Southend. Dan was very helpful and dealt with the renting process swiftly.
Melanie · 28 February 2024
Agent replied · 26 August 2024
Thank you for leaving us your superb 5* review Melaine. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEarly in 2022 I had to make a quick decision regarding my flat as my mortgage term was coming to an end. As it was a leasehold I was warned the process could take a significantly longer time than normal. However, the sales staff assisted and supported me through the whole process, including filling out numerous forms and interpreting all the jargon within these. Donna, specifically was really helpful in the latter months by contacting all the third parties involved and chasing them up whenever necessary. Although the solicitor I had, proved slow and poor in communicating, the brilliance of the sales agents helped my stress levels during the process. It was such a relief to finally see an end to the sale.
Keverne · 1 April 2023
Agent replied · 30 July 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDealt with Daniel at my time there was very prompt in returning phone calls and keeping me updated overall a very good service
Michael · 23 November 2023
Agent replied · 25 November 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan not thank these guys enough especially Thomas, nothing was a problem and they was always on the end of the phone to talk to. They made our move very enjoyable and with ease with keeping us updated by phone or email. Thank you to the Team at Southend branch 👍 …
Claire · 28 August 2019
Agent replied
Thanks Claire. Your kind words will mean a lot to the team and that you took the time to leave this review is appreciated by everyone at Bairstow Eves. Kindest regards, Mark
★★★★★ 5/5
GoogleBairstow Eves have been great!
Their advertising of our flat and photographs looked great and very professional.
We have just bought and sold through Bairstow Eves and the sales progressors have been amazing throughout. Lucina Sherlock in particular has been incredible - she has been responsive, on top of everything, knowledgeable and has worked so hard to progress both our sale and purchase. We are moving in before Christmas as we wanted and this couldn’t have been done without Lucina and the Bairstow Eves team! Would definitely recommend.
Phoebe · 20 December 2024
★★★★★ 5/5
GoogleThumbs up to Bairstow Eves!!! Excellent Customer Relations from Shaun McCready, Daniel Vowel, and to every staff that communicated with me physically or on phone.
I saw this beautiful accommodation online registered my interest got calls and messages from Shaun which was highly professionally . All processes went excellently and seamlessly well. To crown the joy, a beautiful gift from Bairstow Eves.
With Bairstow Eves you are sure to get your dream house and the best of service all round.
Thank you.
BLESSING · 31 January 2023
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSharna and Nick, were very helpful in the process of getting into our first flat. Top customer service and both very outgoing.
ZHxrryy · 13 October 2025
Agent replied · 13 April 2026
Thank you for your kind words! We're so glad Sharna and Nick were able to provide top-notch customer service and make your first flat experience a smooth one. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA big thank you to Christine, she has helped us from the beginning in trying to find a perfect home to rent! She made up feel confident and comfortable during the whole process! Would highly recommend!
Ronnie · 30 July 2022
Agent replied · 30 July 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleCallum and Nick are very helpful and made extra arrangements to support us with our move. This is our second tenancy with them and definitely won’t be the last.
Joby · 13 July 2025
Agent replied · 13 April 2026
Many thanks for the great review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA big thank you to Lucina and the sales team. She was always updating us on the progress and this meant so much to us as first time buyers. Thank you very much Lucina.
Winnie · 27 August 2022
Agent replied · 27 August 2023
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNikki dealt with our move to our new house! She was Excellent the move was swift and easy. I couldn’t recommend both Nikki and her team. The after care we have had has been brilliant. Brilliant team, Brilliant Service. Highly recommended
Adam · 30 July 2021
Agent replied · 30 July 2023
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 4/5
GoogleRebecca Mulligan has been our point of contact throughout our tenancy. She is quick to respond, sort emergencies and liaise with both the landlord and contractors. She has provided an exemplary service.PositiveResponsiveness, Professionalism
Danniella · 27 August 2022
Agent replied
Many thanks for the great review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally pleased with Bairstow especially Samantha who listened to what we was looking for and found us an amazing property that met all our needs including my obsetion with bungalows. Though the fees were a little higher we had good communication throughout and a quick turn around and move date within a month!! What is especially nice is we have direct contact with our landlord and have a good relationship with him making the whole experience even smoother and easier. Thank you.
Brett · 10 December 2018
★★★★★ 5/5
GoogleHave a fantastic experience with Samantha (Sam) let agent at Bairstow Eves!
Samantha (Sam) is incredibly helpful with organising, the viewing and very thorough whilst showing us the property.
. Honestly 5 stars for her and thanks a lot Sam for your help and support.
Mantosh · 2 December 2024
Agent replied · 9 December 2024
Thank you for taking the time to leave us this amazing 5* review Mantosh. Kind regards Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.