Every review we hold for the Southend-on-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to thank Robert West. He has been / still is absolutely fantastic throughout our house search. He was so helpful, responsive and went above and beyond showing us around even the second time around on a different property He took the time to explain everything clearly and made what can be a stressful process really easy. I felt really well informed after and would 100% recommend him to anyone Thank you!
Rumbidzai · 16 August 2026
Agent replied · 23 August 2026
Thank you so much for your kind words! It was our pleasure to assist you in your house search and we're thrilled to hear it was a stress-free process. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently sold my house through Bairsow Eves Southend branch.
I would like to thank Jane Crosland for her professionalism and accurate valuation of my property, which exceeded my expectation of the eventual sale price.
Jane visited my property on a number of occasions explaining the best way to market it based on her many years of experience.
She really cares that her clients are happy with the advice she gives.
I have no hesitation in recommending Bairstow Eves to orhers.
Colin · 6 April 2026
Agent replied · 13 April 2026
Thank you so much for your kind words and for choosing Bairstow Eves to sell your home. Jane is truly a dedicated and knowledgeable agent and we are thrilled that she exceeded your expectations. We strive to provide exceptional service and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI met Nick from Bairstow Eves, and I honestly couldn’t be happier with the service I received. From the very beginning, they were incredibly professional, friendly, and always willing to help. They took the time to explain everything clearly and made the whole process feel smooth and stress-free.
A huge thank you to Nick, who went above and beyond to help me out whenever I had questions or needed support. His patience, knowledge, and dedication really stood out, and I truly can’t thank him enough.
I would highly recommend Nick at Bairstow Eves to anyone looking for reliable, professional, and genuinely caring estate agents.
Cansu · 13 February 2026
Agent replied · 13 April 2026
"Thank you for the glowing review! We pride ourselves on providing top-notch service to our clients, and we're thrilled that Nick exceeded your expectations. We'll be sure to pass along your kind words to him. It was a pleasure working with you and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had a wonderful experience letting a flat via them. As someone who has recently moved into the country, I was apprehensive and reticent but they made me absolutely comfortable and we're so warm and welcoming. They helped me through everything so promptly and were so very kind. They were so quick and got me in within a week!! I will always be grateful to the them and a special shout out to Sharna and Nick!
Meghna · 13 February 2026
Agent replied · 13 April 2026
Thank you for choosing us to help you find your new home! We are thrilled to hear that your experience was wonderful and that Sharna and Nick were able make your transition comfortable and easy. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI can’t thank Sharna enough for all her help in getting us set up in our new rental property! From the very first inquiry to the day we moved in, she has been absolutely wonderful, always friendly, professional, and incredibly helpful. She kept us updated every step of the way and made what can sometimes be a stressful process feel smooth and easy. It’s clear that she genuinely cares about her clients and goes above and beyond to make sure everything runs perfectly. I’d highly recommend Sharna to anyone looking for a reliable and supportive estate agent!
Fay-Marie · 13 November 2025
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that Sharna provided top-notch service for your rental property. We take pride in going above and beyond for our clients and are so happy to have made the process smooth and stress-free for you. Thank you for recommending Sharna and our agency. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMassive thanks to Jane who originally sold my the property many moons ago. Her patient many and persistent helping me sell in such a back economy was truly appreciated as was Donna’s help. I’d not been the most helpful of clients with the frustration of no buyer for 2 years. But they never gave up. Thank you Jane and the team in Southend end.. Rgds Robert
Robert · 13 March 2026
Agent replied · 13 April 2026
"Thank you so much for taking the time to share your positive experience with us, Robert! We are thrilled to have played a role in helping you sell your property and appreciate your kind words about our team. We never give up on our clients and we're so glad we could help you in a tough market. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJane went above and beyond to give our sale all of the bells and whistles. The floor plans included dimensions which is so important and the advert included photos, a 3D tour as well as a video. Communication from Jane was already easy and went well above and beyond what was expected. A great service and Jane really puts everything she can into the sale, communication and customer satisfaction
Sam · 13 February 2026
Agent replied · 13 April 2026
Thank you for the amazing review! It was my pleasure to provide you with exceptional service and all the necessary elements for a successful sale. I always strive to go above and beyond for my clients and it's great to hear that it was noticed. Your satisfaction is my top priority. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would like to share our recent experience selling through Barstow Eves using the modern auction method way of selling.
We are so happy with all the help and guidance we had by Jane Crosland at the Southend on Sea branch. She helped us through each stage of the process together with their auction partner Iamsold.
We would highly recommend this method of selling your property and can’t thank Jane enough for suggesting to go with the modern auction method. This is our second time using Barstow Eves and we would not hesitate yo use them again in the future. Thank you so much!
Ann · 13 October 2025
Agent replied · 13 April 2026
Thank you for sharing your positive experience with our modern auction method and our team at Barstow Eves! We're thrilled that you had a great experience and would highly recommend our services. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had a really positive experience with Sharna and Nick while arranging the letting for my new flat. They were both very helpful and professional, and the whole process was made so much easier thanks to their support. A special mention to Sharna, who was especially thoughtful and caring throughout. She really went the extra mile to make sure everything was smooth and stress free. I would happily recommend them to anyone looking to rent through Bairstow Eves!!!
Dean · 13 October 2025
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that Sharna and Nick provided you with exceptional service while arranging your letting. We take pride in making the process as easy and stress-free as possible, and Sharna's thoughtful and caring approach is a true testament to our commitment to our customers. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIt’s been a pleasure to deal with BE team in Southend and especially Samantha Yeatts. Always helpful and informative. Keeping us upto date with viewings and general info.
Samantha · 9 August 2026
Agent replied · 23 August 2026
Thank you for taking the time to share your experience with our team, we are thrilled that you found working with Samantha to be helpful and informative. We take pride in keeping our clients informed and up to date to ensure a seamless process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAll the staff I had contact with regarding mum's move were friendly and helpful. Special thanks to Samantha who was the staff member I dealt with most towards the end of the process. Helpful, polite and would call back promptly if I left a message. Mum and I, very happy with everyone, thank you 😊 …
Jo · 13 December 2025
Agent replied · 13 April 2026
Thank you so much for the kind words! We are thrilled to hear that our team was able to make your mother's move a smooth and positive experience. We will be sure to pass along your special thanks to Samantha. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI should have left this review a few months ago but forgot in the wake of the move. Shanna was absolutely brilliant and went above and beyond. She was kind, calm and patient walking us through every step of the numerous processes involved in becoming first time renters. Not a bad word to say about her.
Jenny · 13 December 2025
Agent replied · 13 April 2026
"Thank you for taking the time to leave us such a glowing review! We're thrilled to hear that Shanna provided a positive and helpful experience for you during your move. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe were so pleased to meet and greet Mr.Calum Greenwood from Bairstow Eves Southend-On-sea branch, and to get the tenancy deal done within a couple of hours in the most positive uplifting way ever. Our great experience with the above would be always recommended by us.Thank you Callum, you and your team have helped to make this rental journey tension free.
Orlin · 13 August 2025
Agent replied · 13 April 2026
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAfter 31 years in our family home we decided to make the move and down size. After having various agents around to value our family home with an incredible value range, Jane from Bairstows arrived through the front door. Janes research of the market and local area was 7 star, all though the starting value was not what you want to hear as we all think our homes are worth more than they are, Jane provided the suggested price, excellent photo package and home description. Once live on the market we sold within 5 days and had 3 offers to choose from, we had gone to market for one property only and all of the financial moving costs and targets for down sizing we achieved above our goals.
Lucina and team for the management of the move and interface with the various solicitors, again was excellent service by the team. Always calling you back or by e:mail to keep you informed of all of the milestones, questions from buyers, nothing was too much trouble for them. As we was buying a property via Bairstows we elected to take the home moving package and the use of there recommended solicitor, again great service and from sale to moving in was a 14 week process.
If you are looking to sell or buy from the team at Bairstows then please give them a call and for sure you will be very impressed I hope with the service and care that you will receive. Jane and the team are dedicated to making your property dreams work.
Neil · 13 December 2024
Agent replied · 27 December 2024
Hi Neil, thank you so much for your wonderful 5-star review! We're thrilled to hear that Jane and the team provided excellent service and made your downsizing experience smooth and successful. Your kind words mean a lot to us.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleLucina, Jane and all the team have all been incredibly helpful and supportive as they helped us in the purchase of our new home. Always replying immediately to any questions or concerns and sharing information as soon as they had obtained it from the sellers, solicitors and other parties in the chain. Lucina was very sensitive and compassionate at times that sometimes proved to be challenging with difficult timelines and helping to move things along smoothly and reduced our worries. I would definitely recommend Lucina and everyone at Bairstow Eves for their level of professionalism, kindness and support.
Lizzie · 2 December 2024
Agent replied · 9 December 2024
Thank you Lizzie for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSharna was fantastic from the first evening we met for our viewing. Made everything simple and easy to understand and all concept of the transition from our temporary accommodation to the long term accommodation easy and stress free, I really appreciated her assistance.
Raymond · 13 January 2026
Agent replied · 13 April 2026
Thank you for your kind words, we are thrilled to hear that Sharna provided exceptional service during your transition. We strive to make the process as smooth and stress-free as possible for our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThanks Sam, Jane and the team for their assistance and amazing work ethics.
Dennisha · 9 August 2026
Agent replied · 23 August 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleSam was brilliant! Showed us a good few houses. Excellent at her role
Sachi · 9 August 2026
Agent replied · 23 August 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleSamantha was very helpful, professional and a pleasure to deal with. Highly recommend.
Matthieu · 9 August 2026
Agent replied · 23 August 2026
Thank you so much for your kind words, we're thrilled to hear that Samantha provided exceptional service. It's our goal to always ensure a positive and professional experience for our customers. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat service, excellent and very friendly staff, got from viewing to picking keys up in record time, special thanks to Sharna Greenfield senior lettings agent for all her help with this smooth transition.
Nicky · 13 February 2026
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that you had an exceptional experience with our team. Sharna is a valued member of our team and we will be sure to pass along your thanks to her. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have had communications with Bairstows for many years and have always found them to be extremely helpful, friendly and so good at what they do. I moved recently and had no idea what to do at first but everybody there was so good and helped me with every step, ringing me with updates and nothing was too much trouble for them.
I will forever be grateful for them for making something I'd dreaded doing for years, very straightforward and as stress free as possible. When I first met Jane I felt completely at ease and could talk to her as a person not as an estate agent. She has been like a second mum to me, looking out for me and helping wherever possible at any time of day. Thank you so so so much!
I totally recommend Bairstows and their wonderful staff. You will be in good hands with these guys!!!
Alison · 27 July 2024
Agent replied · 26 August 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleSamantha was great at the viewing today
Emma · 9 August 2026
Agent replied · 23 August 2026
Thank you for your positive feedback! We are thrilled that Samantha was able to provide you with a great viewing experience. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service!!! I sincerely want to say thank you to Donna for her help and the team that was helping when Donna wasn’t available. There is always someone available which is brilliant!!!
I really appreciate everything that they have done for me whilst being on this journey with me as a first time buyer, and they have made me feel at ease throughout this whole journey by responding to me as soon as, as well as letting the team know (Joanna and Lucina) about my updates, it’s the small things to me that was very important for me, as mentioned I am a first time buyer and it was an overall amazing journey for me because of the way they all have handled my property and with my queries.
Definitely enquire and liaise with Bairstow Eve Southend branch, absolutely amazing team!! Thank you so much!!
Shobina · 27 June 2024
Agent replied · 26 August 2024
Hi shobina anjum,
Hello! Thank you for your kind words about Donna and the team at Bairstow Eves Southend. We are delighted to have been a part of your journey as a first-time buyer. Your feedback means a lot to us.
Warm regards, Bairstow Eves Southend
★★★★★ 5/5
GoogleMy husband and I are new to this country, and we struggled for a long time to find a home. We visited many letting agencies, but none of them were very helpful. One day, we decided to take a chance and visit Bairstow Eves Southend and that decision changed everything.
From the very beginning, the team was unbelievably supportive. We first spoke with Nick, who carefully took our details and advised us on how to proceed with the application. He explained everything clearly and set everything up for us.
Later, he introduced us to Sharna Greenfield, who was absolutely amazing. She showed us the property and managed every step of the process with great care and professionalism. As newcomers, we didn’t know much and often called her for even the smallest questions, but she was always kind, responsive, and incredibly helpful. She handled everything perfectly.
After eight months of struggle, we finally moved into our new home. We are so grateful to Sharna, Nick, and the entire Bairstow Eves Southend team for making this possible. They truly are the best in the UK, and we highly recommend them to anyone looking for a home.
Ethean · 13 January 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! We are delighted to have been able to help you find your new home. Our team at Bairstow Eves Southend takes great pride in providing exceptional service and we are thrilled to have made your experience seamless. We wish you all the best in your new home and thank you for recommending us to others. Best wishes, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.