Trusted Agent profile · Southend-on-Sea, Essex

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Bairstow Eves Southend-on-Sea reviews

4.7

★★★★★ Excellent

366 reviews across 1 platform

373 Southchurch Road, Southend-on-Sea, Essex, SS1 2PQ

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Bairstow Eves's office in Southend-on-Sea, Essex, at 373 Southchurch Road, is rated 4.7 out of 5 across 366 reviews on 1 platform, including 366 Google reviews rated 4.7.

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4.7 / 5

366

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southend-on-Sea office, from every platform, shown as written. First names only.

4/5

Google

I cannot thank the team in the Southend branch enough for their help and understanding for the two years I lived in a property that they managed. I was treated the way they would like to be treated. They fought my corner with the Landlord when it was necessary and I was at my wits’ end. Now I have moved out, Rebecca Mulligan was relentless and did everything she could to ensure that I got my deposit refund. She kept me updated at all times. Wishing you guys all the best.

Akua · 29 July 2019

Agent replied

Akua, thank you for taking the time to let us know that the service provided by your local Bairstow Eves team was so invaluable. Kindest regards, Mark

4/5

Google

Great service from Thomas and the team who have been professional and friendly from the start. Would have been 5 stars but had some minor annoyances apon moving in like waiting for a fob and passes to the car park, flat not cleaned before moving in and broken washing machine so I can’t give a ‘perfect score’. Thomas however has been incredibly helpful apon hearing of the issues and always keeps us updated on progress! Thanks Tom for all your help. Would 100% recommend.

K · 29 July 2019

Agent replied

Hi Katie, thank you for your kind review and I am sorry for the minor annoyances, Your recommendation is very much appreciated. Best wishes, Mark

5/5

Google

Lucina went above and beyond for me regarding the purchase of my new property. Nothing was ever too much trouble. Lucina was friendly, approachable and informative. I will be using Bairstow Eves in the future for any sales/purchases. Thank you Lucina and the team for all your hard work. I love my new property and am very happy.

Sophie · 1 April 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I just want to say a big thank you to Lucina, Donna and the sales team for getting the sale of my flat over the line in the most challenging of circumstances. It was a complicated sale that hit a few speed bumps along the way but the team worked tirelessly on my behalf to keep the process on track and temper some of my frustrations! Thank You.PositiveResponsiveness, Quality, Professionalism, Value

Vernon · 27 August 2021

Agent replied

Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations

5/5

Google

We have just completed on our first property through bairstow eves Southend and can’t thank them enough for their support over the very stressful 8 months of buying our property. They were very helpful and responded quickly to all our questions. We would especially like to praises the efforts of Roisin whom went beyond her line of duty to help with all the stresses thrown at us through the buying process, she was very supportive and would meet our needs at every step answering all questions and contacting all involved to get the sale to run smoothly. Thank you Roisin.

Tanya15048 · 31 July 2018

Agent replied

Thank you Tanya for taking the time to leave us your excellent 5* review of the service you received from Bairstow Eves in Southend-on-Sea. It is brilliant to hear that Roisin and the team went above and beyond, offered support and helped ease what was a very stressful time for you. We wish you all the very best in your new home. Kind regards, Emma

5/5

Google

Christine was the last member of the Bairstow Eves team I have dealt with in a long line of professional staff. She lead us through the renting process and left us feeling secure in the choice of this Southchurch branch. I highly recommend her and all her colleagues who are not only good at their jobs but manage to be lovely people as well!

Kim · 30 July 2022

Agent replied · 30 July 2023

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Thanks to everyone at Baistow Eves, especially Lucina, who made the process as seamless as possible, keeping us informed at all stages. No request was ever any trouble and all my emails were answered really quickly. I would highly recommend using Bairstow Eves in the future. Cheers guys!

Julian · 1 December 2023

Agent replied · 31 December 2023

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Great company and great team. Viewed the place less than two weeks ago and now I am already moved and settled. Christine was my agent and she is an absolute gem. She was very very very helpful and most of the time was waiting on me, they're fast and straight to the point. Would recommend going through Bairstow Eves, you will regret it.

Oscar · 27 August 2022

Agent replied · 26 August 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Jane and Lucina have been great throughout the long process of selling the property after my divorce. It has been a long and difficult time where I have experienced so many awful experiences at the hands of so called professionals but I can say whole heartedly that they have been so professional, consistent and supportive right to the end of the process and it has been an absolute pleasure dealing with them and Bairstow eves.

Ben · 5 December 2024

Agent replied · 11 December 2024

Many thanks for the great 5* review and your kind words Ben. Best wishes, Lucy, Customer Relations.

5/5

Google

Great company and great team. Viewed the place less than two weeks ago and now I am already moved and settled. Christine was my agent and she is an absolute gem. She was very very very helpful and most of the time was waiting on me, they're fast and straight to the point. Would recommend going through Bairstow Eves, you will regret it.

Oscy · 30 July 2022

Agent replied · 30 July 2023

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

My first experience of renting a property, and it was excellent from the minute I applied through to getting my keys. As I could only view on a Sunday Katie offered to meet me at the property on her day off so I could have a look around. This really was a fantastic gesture, so thank you Katie very much, and I have no hesitation in recommending Bairstow Eves for potential clients.PositiveResponsiveness, Professionalism

Nigel · 27 August 2020

Agent replied

It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations

5/5

Google

Rented a property with this agency and was helped by Samantha. She sorted everything out for us and answered any queries that we had. Super helpful and very professional service

Arnas · 1 October 2024

Agent replied · 22 October 2024

We're delighted to hear that Samantha provided you with such helpful and professional service. Many thanks Arnas for your excellent 5* review. Best regards, Lucy, Customer Relations Team

3/5

Google

Right from the start I had confidence in the Bairstow Eves team. Jane Crosland brought a large portfolio to determine value of our house . Once agreed Lucina Bain kept us informed all the way who was visiting the house until a successful conclusion. Must not forget the front desk who were all aware of the sale.This Estate Agent is run with efficiency and all ways very helpful. Many thanks Bob and Jan of 193

Bob · 26 October 2019

Agent replied

Thank you for your kind words about your experience with our local team. Kind regards, Scott

5/5

Google

Was a tenant for 3 years with Nikki and her team at Bairstow Eves Southend. After using the majority of other agents in the area and being very frustrated with the quality of communication and competence, this team is a breath of fresh air! Will go out of their ways to ensure things are done professionally and in an adequate time frame, incorporating a friendly personal manner. Couldn't ask for more in an estate agent.

Carla · 29 July 2019

Agent replied

Thank you Carla for your 5* review and kind comments. It's good to hear that Nikki and the team provided you with such excellent service. All the best, Mike.

5/5

Google

I cannot thank Donna and Lucina enough for their tireless, hard work in selling and purchasing our properties for us. There were hurdles throughout but Donna kept us updated every step of the way, and went above and beyond to ensure things were taken care of for us. We are forever grateful to you all for making our dreams come true. I cannot recommend Bairstows Southend enough.

Shannon · 30 July 2021

Agent replied · 30 July 2023

Thank you for the great recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Callum Greenwood was super helpful in getting us a viewing and organising our contract. Really professional and friendly guy who knows his stuff! Nick Gomez was also a great help on move in day.

Aislin · 27 June 2024

Agent replied · 26 August 2024

Aislin, many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I had Bairstowes use a connection to paint my rental flat throughout. The guy was super efficient and quick. Photos were sent to me as I’m currently out the country. Very happy.

Tracey · 27 July 2024

Agent replied · 26 August 2024

Thank you for leaving us your superb 5* review Tracey. Best wishes, Lucy, Customer Relations.

5/5

Google

I have recieved 5 star treatment all the way,from start to finish. My house sale became very complicated and stressfull for me, but i recieved such dedication and professional can do attitude, especially from Lucina, who went out of her way, many times to ensure my sale went through with as less stress as possible. Bairstow Eves are very lucky to have such a dedicated young lady in there employ. Thank you Lucina

Michelle · 10 November 2019

Agent replied

Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott

5/5

Google

Samantha has been so helpful and made the whole process of moving home so easy and seamless. Couldn’t have asked for a better agent! 10/10 🤩 …

Matt · 1 October 2024

Agent replied · 22 October 2024

Thank you Matt so much for your wonderful 5* review! We're thrilled to hear that Samantha made your moving process easy and seamless. Best regards, Lucy, Customer Relations Team

5/5

Google

Pure professionals at work Superb service Everything was very well organised and answers to your query as well on time

Maninderjit · 8 January 2025

Agent replied · 22 January 2025

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I cannot thank Donna and Lucina enough for their tireless, hard work in selling and purchasing our properties for us. There were hurdles throughout but Donna kept us updated every step of the way, and went above and beyond to ensure things were taken care of for us. We are forever grateful to you all for making our dreams come true. I cannot recommend Bairstows Southend enough.

Shannon · 23 March 2021

Agent replied

Thank you for the great recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Super friendly and helpful staff, especially Nick and Sharna.

Jennifer · 23 May 2025

Agent replied · 3 June 2025

Thank you for taking the time to leave us this great 5* review Jennifer. Kind regards, Lucy, Customer Relations.

4/5

Google

I sold a flat through Bairstow Eves in Southend. I was impressed with the staff at how friendly, helpful and professional they were. I initially met Jane one of the Sales Negotiators then moved on to deal with Lucina the Assistant Branch Manager who was amazing, especially with communication. My only negative feedback was the conveyancing company they recommended I use at a 'discounted rate'. I was really disappointed at having to do most of the work and continually chase for responses. Finally despite completing over a week and a half ago, my documents have still not been received by the management company who will not close my account until they are received! Other than the above, I would be happy to use Bairstow Eves again but would almost certainly arrange my own conveyancers.

L · 27 June 2024

Agent replied · 26 August 2024

Hi L Hennessy, thank you for sharing your experience with us. We're delighted to hear that Jane and Lucina provided you with friendly and professional service. We apologise for any inconvenience caused by the recommended conveyancing company and have passed on your feedback. Best wishes, Lucy, Customer Relations.

5/5

Google

I had a really positive experience with Sharna and Nick while arranging the letting for my new flat. They were both very helpful and professional, and the whole process was made so much easier thanks to their support. A special mention to …

Dean · 13 October 2025

Agent replied · 13 April 2026

Thank you so much for your kind words! We are thrilled to hear that Sharna and Nick provided you with exceptional service while arranging your letting. We take pride in making the process as easy and stress-free as possible, and Sharna's … More

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Questions about Bairstow Eves Southend-on-Sea

How many reviews does Bairstow Eves Southend-on-Sea have?

Bairstow Eves's Southend-on-Sea office has 366 reviews across 1 platform: 366 on Google.

What is Bairstow Eves Southend-on-Sea's rating?

Bairstow Eves Southend-on-Sea is rated 4.7 out of 5 across all 366 reviews, and 4.7 out of 5 on Google from 366 reviews.

Where is Bairstow Eves's Southend-on-Sea office?

Bairstow Eves Southend-on-Sea, 373 Southchurch Road, Southend-on-Sea, Essex, SS1 2PQ.

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