Every review we hold for the Southend-on-Sea office, from every platform, shown as written. First names only.
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5/5
GoogleI recently sold my house through Bairsow Eves Southend branch.
I would like to thank Jane Crosland for her professionalism and accurate valuation of my property, which exceeded my expectation of the eventual sale price.
Jane visited my property on a number of occasions explaining the best way to market it based on her many years of experience.
She really cares that her clients are happy with the advice she gives.
I have no hesitation in recommending Bairstow Eves to orhers.
Colin Β· 6 April 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words and for choosing Bairstow Eves to sell your home. Jane is truly a dedicated and knowledgeable agent and we are thrilled that she exceeded your expectations. We strive to provide exceptional service and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI met Nick from Bairstow Eves, and I honestly couldnβt be happier with the service I received. From the very beginning, they were incredibly professional, friendly, and always willing to help. They took the time to explain everything clearly and made the whole process feel smooth and stress-free.
A huge thank you to Nick, who went above and beyond to help me out whenever I had questions or needed support. His patience, knowledge, and dedication really stood out, and I truly canβt thank him enough.
I would highly recommend Nick at Bairstow Eves to anyone looking for reliable, professional, and genuinely caring estate agents.
Cansu Β· 13 February 2026
Agent replied Β· 13 April 2026
"Thank you for the glowing review! We pride ourselves on providing top-notch service to our clients, and we're thrilled that Nick exceeded your expectations. We'll be sure to pass along your kind words to him. It was a pleasure working with you and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI had a wonderful experience letting a flat via them. As someone who has recently moved into the country, I was apprehensive and reticent but they made me absolutely comfortable and we're so warm and welcoming. They helped me through everything so promptly and were so very kind. They were so quick and got me in within a week!! I will always be grateful to the them and a special shout out to Sharna and Nick!
Meghna Β· 13 February 2026
Agent replied Β· 13 April 2026
Thank you for choosing us to help you find your new home! We are thrilled to hear that your experience was wonderful and that Sharna and Nick were able make your transition comfortable and easy. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleMassive thanks to Jane who originally sold my the property many moons ago. Her patient many and persistent helping me sell in such a back economy was truly appreciated as was Donnaβs help. Iβd not been the most helpful of clients with the frustration of no buyer for 2 years. But they never gave up. Thank you Jane and the team in Southend end.. Rgds Robert
Robert Β· 13 March 2026
Agent replied Β· 13 April 2026
"Thank you so much for taking the time to share your positive experience with us, Robert! We are thrilled to have played a role in helping you sell your property and appreciate your kind words about our team. We never give up on our clients and we're so glad we could help you in a tough market. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleJane went above and beyond to give our sale all of the bells and whistles. The floor plans included dimensions which is so important and the advert included photos, a 3D tour as well as a video. Communication from Jane was already easy and went well above and beyond what was expected. A great service and Jane really puts everything she can into the sale, communication and customer satisfaction
Sam Β· 13 February 2026
Agent replied Β· 13 April 2026
Thank you for the amazing review! It was my pleasure to provide you with exceptional service and all the necessary elements for a successful sale. I always strive to go above and beyond for my clients and it's great to hear that it was noticed. Your satisfaction is my top priority. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleAll the staff I had contact with regarding mum's move were friendly and helpful. Special thanks to Samantha who was the staff member I dealt with most towards the end of the process. Helpful, polite and would call back promptly if I left a message. Mum and I, very happy with everyone, thank you π β¦
Jo Β· 17 December 2025
Agent replied Β· 16 January 2026
Thank you so much for the kind words! We are thrilled to hear that our team was able to make your mother's move a smooth and positive experience. We will be sure to pass along your special thanks to Samantha. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI should have left this review a few months ago but forgot in the wake of the move. Shanna was absolutely brilliant and went above and beyond. She was kind, calm and patient walking us through every step of the numerous processes involved in becoming first time renters. Not a bad word to say about her.
Jenny Β· 17 December 2025
Agent replied Β· 16 January 2026
"Thank you for taking the time to leave us such a glowing review! We're thrilled to hear that Shanna provided a positive and helpful experience for you during your move. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleBairstow Eves have been super helpful with my property. As a first time landlord, Iβve always had a lot of queries and Callum Greenwood and Nick Gomez have been there from the very beginning of advertising my property to letting and being very quick to reply. Callum is very speedy with getting the work done which Iβm very grateful for and always giving me well rounded options to help me figure out the best option for myself. I would definitely recommend the landlord service.
Binita Β· 18 January 2025
Agent replied Β· 22 January 2025
Many thanks Binita for your fantastic 5* review and recommendation. I will of course pass on your kind hearted words to our Southend branch. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAfter 31 years in our family home we decided to make the move and down size. After having various agents around to value our family home with an incredible value range, Jane from Bairstows arrived through the front door. Janes research of the market and local area was 7 star, all though the starting value was not what you want to hear as we all think our homes are worth more than they are, Jane provided the suggested price, excellent photo package and home description. Once live on the market we sold within 5 days and had 3 offers to choose from, we had gone to market for one property only and all of the financial moving costs and targets for down sizing we achieved above our goals.
Lucina and team for the management of the move and interface with the various solicitors, again was excellent service by the team. Always calling you back or by e:mail to keep you informed of all of the milestones, questions from buyers, nothing was too much trouble for them. As we was buying a property via Bairstows we elected to take the home moving package and the use of there recommended solicitor, again great service and from sale to moving in was a 14 week process.
If you are looking to sell or buy from the team at Bairstows then please give them a call and for sure you will be very impressed I hope with the service and care that you will receive. Jane and the team are dedicated to making your property dreams work.
Neil Β· 14 December 2024
Agent replied Β· 28 December 2024
Hi Neil, thank you so much for your wonderful 5-star review! We're thrilled to hear that Jane and the team provided excellent service and made your downsizing experience smooth and successful. Your kind words mean a lot to us.
Best regards, Lucy, Customer Relations Team
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5/5
GoogleLucina, Jane and all the team have all been incredibly helpful and supportive as they helped us in the purchase of our new home. Always replying immediately to any questions or concerns and sharing information as soon as they had obtained it from the sellers, solicitors and other parties in the chain. Lucina was very sensitive and compassionate at times that sometimes proved to be challenging with difficult timelines and helping to move things along smoothly and reduced our worries. I would definitely recommend Lucina and everyone at Bairstow Eves for their level of professionalism, kindness and support.
Lizzie Β· 4 December 2024
Agent replied Β· 11 December 2024
Thank you Lizzie for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleSharna was fantastic from the first evening we met for our viewing. Made everything simple and easy to understand and all concept of the transition from our temporary accommodation to the long term accommodation easy and stress free, I really appreciated her assistance.
Raymond Β· 11 January 2026
Agent replied Β· 16 January 2026
Thank you for your kind words, we are thrilled to hear that Sharna provided exceptional service during your transition. We strive to make the process as smooth and stress-free as possible for our clients. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleGreat service, excellent and very friendly staff, got from viewing to picking keys up in record time, special thanks to Sharna Greenfield senior lettings agent for all her help with this smooth transition.
Nicky Β· 13 February 2026
Agent replied Β· 13 April 2026
Thank you for your kind words! We are thrilled to hear that you had an exceptional experience with our team. Sharna is a valued member of our team and we will be sure to pass along your thanks to her. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI canβt thank Sharna enough for all her help in getting us set up in our new rental property! From the very first inquiry to the day we moved in, she has been absolutely wonderful, always friendly, professional, and incredibly helpful. She β¦
Fay-Marie Β· 13 November 2025
Agent replied Β· 16 January 2026
Thank you so much for your kind words! We are thrilled to hear that Sharna provided top-notch service for your rental property. We take pride in going above and beyond for our clients and are so happy to have made the process smooth and β¦ More
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5/5
GoogleI have had communications with Bairstows for many years and have always found them to be extremely helpful, friendly and so good at what they do. I moved recently and had no idea what to do at first but everybody there was so good and helped me with every step, ringing me with updates and nothing was too much trouble for them.
I will forever be grateful for them for making something I'd dreaded doing for years, very straightforward and as stress free as possible. When I first met Jane I felt completely at ease and could talk to her as a person not as an estate agent. She has been like a second mum to me, looking out for me and helping wherever possible at any time of day. Thank you so so so much!
I totally recommend Bairstows and their wonderful staff. You will be in good hands with these guys!!!
Alison Β· 27 July 2024
Agent replied Β· 26 August 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleAmazing service!!! I sincerely want to say thank you to Donna for her help and the team that was helping when Donna wasnβt available. There is always someone available which is brilliant!!!
I really appreciate everything that they have done for me whilst being on this journey with me as a first time buyer, and they have made me feel at ease throughout this whole journey by responding to me as soon as, as well as letting the team know (Joanna and Lucina) about my updates, itβs the small things to me that was very important for me, as mentioned I am a first time buyer and it was an overall amazing journey for me because of the way they all have handled my property and with my queries.
Definitely enquire and liaise with Bairstow Eve Southend branch, absolutely amazing team!! Thank you so much!!
Shobina Β· 27 June 2024
Agent replied Β· 26 August 2024
Hi shobina anjum,
Hello! Thank you for your kind words about Donna and the team at Bairstow Eves Southend. We are delighted to have been a part of your journey as a first-time buyer. Your feedback means a lot to us.
Warm regards, Bairstow Eves Southend
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5/5
GoogleMy husband and I are new to this country, and we struggled for a long time to find a home. We visited many letting agencies, but none of them were very helpful. One day, we decided to take a chance and visit Bairstow Eves Southend and that decision changed everything.
From the very beginning, the team was unbelievably supportive. We first spoke with Nick, who carefully took our details and advised us on how to proceed with the application. He explained everything clearly and set everything up for us.
Later, he introduced us to Sharna Greenfield, who was absolutely amazing. She showed us the property and managed every step of the process with great care and professionalism. As newcomers, we didnβt know much and often called her for even the smallest questions, but she was always kind, responsive, and incredibly helpful. She handled everything perfectly.
After eight months of struggle, we finally moved into our new home. We are so grateful to Sharna, Nick, and the entire Bairstow Eves Southend team for making this possible. They truly are the best in the UK, and we highly recommend them to anyone looking for a home.
Ethean Β· 17 December 2025
Agent replied Β· 16 January 2026
Thank you so much for your kind words! We are delighted to have been able to help you find your new home. Our team at Bairstow Eves Southend takes great pride in providing exceptional service and we are thrilled to have made your experience seamless. We wish you all the best in your new home and thank you for recommending us to others. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleMy wife and I are new to this country, and finding a home was a long and difficult journey for us. We visited many letting agencies, but unfortunately, none of them were very supportive or helpful. Eventually, we decided to give Bairstow Eves Southend a try, and that decision truly made all the difference.
We were looked after by Sharna Greenfield, who was absolutely wonderful. She showed us the property and guided us through every step of the process with professionalism, patience, and genuine care. As newcomers, we had very little knowledge and often contacted her with even the smallest questions, yet she was always kind, responsive, and reassuring. She handled everything flawlessly and made the entire experience stress-free for us.
We are incredibly grateful to Sharna and the whole Bairstow Eves Southend team for helping us secure our home. Their support meant so much to us, and we honestly couldnβt have asked for better service. We highly recommend them to anyone searching for a home in the UK.
Najmul Β· 17 December 2025
Agent replied Β· 16 January 2026
Thank you for your kind words about our team, Mr. and Mrs. Smith! We are so glad that we were able to make your home search a positive and stress-free experience. Our team at Bairstow Eves Southend takes great pride in providing exceptional service to all of our clients, and we are truly grateful for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleAfter a very positive experience previously, we returned to Bairstow Eves for our most recent sale. Jane and the team did not disappoint. It wasnβt a straightforward sale but Jane was there every step of the way, taking the initiative and making the whole process so much easier. Always professional and always on hand to deal with issues quickly. There was a particularly challenge at Christmas, which was not really in an estate agentsβ remit, but Jane and Jed went over and above to help resolve the situation. Couldnβt have done it without you!!
I have no hesitation in recommending their services.
Lois Β· 28 March 2024
Agent replied Β· 27 April 2024
Thanks Lois Denyer for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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4/5
GoogleDuring the process of buying our first home the team at Bairstow Eves were friendly and informative, especially Hasani and Sam who supported my partner and I with our many questions.
Becca Β· 17 December 2025
Agent replied Β· 16 January 2026
Thank you so much for your kind words! We are thrilled to have provided you with a positive experience while purchasing your first home. It is our goal to make every step as smooth and informative as possible. Best Wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleAbsolutely brilliant with everything that I needed. Nick and Sharna were excellent. Very quick turn around, had very good knowledge of any questions that I had and were also quick and efficient with their work. Definitely recommend their services.
Chloe Β· 13 September 2025
Agent replied Β· 22 October 2024
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team. We pride ourselves on our knowledge and efficiency, and we are always happy to help. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleSharna Greenfield was really nice and professional to help, support us all along of journey to get moved to our new place. Thank you very much..xx
Panarat Β· 11 January 2026
Agent replied Β· 16 January 2026
Thank you for sharing your positive experience with Sharna! We are so glad to hear that she provided excellent support during your move. It's always a pleasure to help customers like you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleYesterday Jane ,
Came and valued our property,
Jane was very informative about the whole procedure , talking us through the whole process and explaining each step of the process, giving us a good understand, of what to expect, giving us time to ask questions that we where unsure about. Thank you Jane your help and support was much appreciated
Thank you
Burnadene Β· 27 October 2024
Agent replied Β· 10 November 2024
Hello Burnadene,
Thank you for your wonderful 5* review! We're delighted to hear that Jane provided you with such informative and supportive service. Your kind words are much appreciated.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleI was so lucky to have Jane Crosland and the team including Lucina Sherlock and Gary Denyer at Bairstow Eves by my side during what was a difficult sale of my Mums property. Jane was able to guide me every step of the way to achieve a great result despite many obstacles along the way. I always felt supported and no problem was too big to
solve. Jane, Lucina and Gary not only sold the property, but solved difficult problems that I thought would never be resolved. I highly recommend Jane and the team at Bairstow Eves, they donβt just sell your property they give sound honest advice which turned a difficult situation into a result which previously seemed unachievable. When you become a client at Bairstow Eves Southend, you are not just a client you are Bairstow Eves family. Thank yo so much Jane, Lucina and Gary.
Laura Β· 23 October 2023
Agent replied Β· 28 October 2023
Thank you for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
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5/5
GoogleLucina, Donna and their team at Bairstow Eves in Southend were so helpful and efficient helping us to buy our forst home! I had a very positive experience and would recommend them and Bairstow Eves in Southend services to everyone. They are very professional and super friendly too! I will be sure to reach out to them again if I ever need their help again.
Agnieszka Β· 27 July 2024
Agent replied Β· 26 August 2024
Hi Agnieszka, thank you for your kind words about Lucina, Donna, and our team at Bairstow Eves in Southend. We are delighted to hear about your positive experience and recommendation. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.