Every review we hold for the Southend-On-Sea office, from every platform, shown as written. First names only.
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5/5
GoogleI have just sold our house through 1st call, and I can honestly say the service was brilliant. Nothing was too much trouble and they were constantly drumming more viewers to sell our home. In fact they actually sold it twice, for personal reasons we had to pull out first time around and when we put it on the market again they soon got back on the case. Rob became my source of advise on many occasions regarding the sale and our purchase (which wasn't through them), and his response always turned out to be invaluable.
So thank you first call, especially Rob and Tom, a very dedicated team and I couldn't recommend them more highly.
Caroline Β· 27 August 2013
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5/5
GoogleGill and the team in Lettings are superstars!! Approachable, friendly and professional. No complaints at all!!
Paul Β· 10 April 2025
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5/5
GoogleJason and team did an excellent job in assisting my family into our new home. They were responsive to our various queries, eager to help and very encouraging throughout the process. We cannot recommend 1st Call highly enough!
CN Β· 13 May 2024
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5/5
GoogleBoth myself and my partner were more than happy with the service provided by 1st Call. This was our first time buying a property and Rob was fantastic. Always available to speak to, either by telephone or email and if we had any questions he was more than happy to advise us. Great customer service. Highly recommend this company to anyone looking to buy or sell. Thanks guys. We will definitely be recommending you to our friends and family.
Daniel Β· 27 August 2015
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5/5
GoogleThis is our first time we have rented our home, Jason and team are really helpful, friendly and easy process from beginning until collect the keys, once again really you guys are amazing customers service.
MOHAMED Β· 25 June 2024
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5/5
GoogleFrom the first call I made to 1st call Richard has been most helpful, sent emails when he said he would , let me know what was happening every step of the way and I have moved into my place today and am very happy.
Grateful customer π β¦
Sonja Β· 25 August 2023
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5/5
GoogleWe dealt with Richard throughout the process of viewing and letting a property. Richard was a great help, answering any questions we had along the way. I would most definitely recommend 1st Call.
Kerri Β· 25 July 2024
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5/5
GoogleI've just moved out of the house share I've rented for almost 2 years. Natalie was the agent who helped with my appointments. She was so friendly, quick and helpful, as well as being so accommodating to my busy schedule and running late for my appointments!
She has been so helpful at communicating with the finalising my tenancy.
Many thanks!
Active Β· 25 August 2022
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5/5
FacebookMassive shout out to first call estate agents for helping me find a home for me and my family!! The customer service was great, I was helped by a lovely young man called Ben. He was extra helpful and went above and beyond to find me the perfect home. They were incredibly fast in answering my questions and queries. I highly recommend this brilliant estate agents!!! Thankyou very much Ben and the team οΏ½
Scarlet Β· 19 December 2017
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5/5
GoogleI am returning to the UK after living in Greece for 7 years, it's been very difficult to find somewhere to rent but Ben and his colleagues have been superb in finding me somewhere to rent and guiding through the process. I would recommend Ben and 1Call to anyone looking to rent or buy a property.
Terry Β· 25 August 2022
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5/5
GoogleVery satisfied with the work of the agency. Everything is very fast and high quality. I liked the speed of work and the responsiveness of managers. Thank you for the good work, which is not so often seen in the real estate market lately!
Anton Β· 25 August 2023
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5/5
GoogleWe have had such an amazing experience with 1st call, especially Ben! 1st call have been so helpful in helping us find our first property, and when our first property fell through they did everything possible to help us find an alternative property. I would 100% reccomened this estate agents to any family member or friend looking to move.PositiveResponsiveness, Quality, Professionalism, Value
Emily Β· 25 August 2021
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5/5
GoogleI had a great experience with 1stCall! They were very helpful in guiding me through the process of finding the right property. The team was responsive, knowledgeable, and made everything feel much easier.
Alamin Β· 16 December 2025
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5/5
GoogleRob dealt with thr sale oc my house. I cannot fault him. Very good communication all the way through. A pleasure to deal with.
Lisa Β· 16 February 2026
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5/5
GoogleRob from 1st call helped me sell my property this year and he was 1st class through out.
From the very first meeting to the final day he was professional, positive and β¦
Phil Β· 16 November 2025
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5/5
FacebookAs a long term tenant I cannot speak highly enough about the service I recieved from 1st call, especially when I decided to move homes. The staff were professional supportive and sensitive to my situation which made leaving the home I have had for many years less difficult. I would like to thank Liz,Benjamin and Ben for their help and support.... Thank you π
Sammi Β· 25 September 2019
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5/5
GoogleFantastic service, Richard was great
Louis Β· 29 September 2023
Agent replied Β· 24 August 2024
Hey Louis, thatβs great to hear. Thank you so much for this review.
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5/5
Google1st Call Sales & Lettings have been fantastic. Richard and Jason went above and beyond to help us secure a property. Would highly recommend.
Rebecca Β· 25 June 2024
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5/5
GoogleJess, Richard and Ben went above and beyond with helping me with letting out my properties. They are always helpful with any queries I may have and made the process run smoothly. Thank you for all your help.
Tom Β· 25 August 2023
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5/5
GoogleWe had Jess as our property manager and she was lovely. I really enjoyed seeing her every 6 months and she was professional and quick to action everything.
Thank you Jess for everything.
TEFL Β· 15 December 2023
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5/5
GoogleWhat can I say from the start to moving in date 1st call has been smooth sailing very efficient and helpful and nothing was to much trouble
Neil Β· 16 December 2025
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5/5
GoogleBen at 1st call was responsible for handling my tenancy application and i must say I have been impressed with his performance throughout the process. I had many questions to ask and Ben was able to provide comprehensives responses almost straight away on each occasion. Overall i'm extremely pleased with their service and most importantly the property they have helped me secure is perfect. Top marks.
Seanz Β· 27 August 2015
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5/5
GoogleAm so happy with the support provided throughout my letting, I appreciate alot
Omanu Β· 9 April 2026
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5/5
GoogleGreat experience working with Richard. He was helpful, responsive, and made the process straightforward.
Shuvo Β· 19 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
