Trusted Agent profile
★★★★★
254 reviews across 2 platforms
193 Woodgrange Drive, Southend-On-Sea SS1 2SG
1st Call Sales and Lettings's Southend-On-Sea office at 193 Woodgrange Drive is rated 4.7 out of 5 across 254 reviews on two platforms, including 244 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the Southend-On-Sea office, from every platform, shown as written. First names only.
5/5
GoogleIt’s my first time through ‘ 1st Call Sales & Lettings’ I was moved-in into a property. Jason D was really helpful, friendly and supportive who made everything go smoothly, starting from the day one since I saw the property till I moved in , Thanks Jason. I was really happy with the service what he and agency provided. I would definitely recommend anyone who wants to use their services.
5/5
GoogleI Just want to thank Richard at First Call for a Fantastic service in letting out my Flat in westcliff. He kept me informed all the way found someone quickly and did full checks. I rent out a lot of properties with my business partner. I can not thank him enough how good he was Michael
5/5
GoogleThank you for the good and smooth transition for my new house. Thank you Camilla and other team members
5/5
GoogleCam was friendly and very happy to assist us in everything with our moving.
5/5
FacebookBoth Lorraine and Rob were amazing during our process of buying our first property. Lorraine kept us updated all the way through and we were so grateful with her help in chasing our extremely slow solicitors. They are a great team, who were always willing to help. I would highly recommend 1st Call Sales and Lettings, all down to their customer service and would like to thank them again!
Our pleasure Ferri! 🧡
5/5
GoogleJason was a superstar throughout, process was really easy and communication was spot on despite all of the questions! Nice little office too, a real family feel to the place. Thank you.
Hi Craig, that’s great to hear. Thanks for your 5 star review.
5/5
GoogleWe’re both renters and tenants with Richard and team and have always found their service to be first class. They are attentive, responsive and reasonable on both sides. I’d go to them first every time I have need
Good morning Darren, thank you for taking the time to review our service. Really appreciate your feedback.
5/5
Google1st call lettings have been amazing. Especially Richard and Jessica. The whole process of renting our new home was quick, easy, and smooth sailing all the way. I would highly recommend 1st call and would like to take this opportunity to say thank you for all your help. 5 stars all round
5/5
GoogleCam was fantastic with communications, swift & prompt with resolutions. Would be using 1st Call again if required!
5/5
GoogleVery good feedback. Everything is very fast. I am very satisfied.
5/5
GoogleThis company is very easy from start to finish and always helped where they could. The check out at the end of my tenancy, which I was dreading would be filled with paperwork and losing my deposit. It went very smooth and I was helped by Gillian who explained the process and helped to make sure I got all my deposit back.
5/5
GoogleI would highly appreciate Mr Jason and team from 1st call for their prompt and dedicated work. Thank you very much for making our move lot easier.
Excellent to hear. Thank you Sudha
5/5
GoogleJason was really helpful, patient and made my journey to getting this flat so easy. I would recommend your company to my family and friends. Thank you so much Jason you're the best👏 …
Hi Margret, we’re so pleased you were able to find a property with us. Thank you for your review.
5/5
GoogleMy partner and I used 1st call to sell our flat. The estate agent Rob Crowe has been an absolute pleasure to work with. He’s been chasing solicitors, our buyer and has just gone above and beyond his job role. He’s extremely responsive in which we receive replies straight away and is always on hand to take a call. Although we’ve had a hiccup with the sale of our property, Rob has been a diamond and has reassured us. Rob is a credit to 1st call and we will 100% be selling further properties with this company in the future.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFirst time I have used 1st Call and I have to say I couldn't have asked for more. Ben is an amazing agent and helped me find and secure the perfect property for myself and my daughter. Can not thank him enough. Definitely an agency I will use in the future and highly recommended if you want great customer service. Would give it more stars if it would let me 😃😃
5/5
GoogleRob was brilliant, he answered all my queries regarding my sale. A wonderful agent, thanks
5/5
GoogleSmooth rental process from start to finish. Jessica was super helpful and was always at the end of the phone or an email. Everything was explained and extra support was put in place via Goodlord if required. Made the whole process a much more enjoyable experience. 🙂 …
5/5
GoogleVery patient and supportive. Great customer care. Richard is amazing 👏 …
Thanks Kojo. Really pleased you had a great experience and thank you for sharing.
5/5
GoogleI am very happy with the service I have received by 1st call lettings. I have personally dealt with Richard and Jason who have been superb, extremely professional and just all out good hearted people. I would definitely recommend there services to anyone, and I greatly appreciate what they have done for me and my family!
5/5
GoogleRob was very helpful and informative throughout the whole process.
5/5
GoogleAmazing transaction done with first call! Rob who i was dealing with throughout was just amazing, pleasant, excellent communication and always catered for needs of the buyer and seller. Very professional and would always recommend first call for buying and selling!
5/5
GoogleI had a wonderful experience with this team, they are wonderful and very helpful, I will always recommend this team, if I need it again I will come back with great pleasure and trust in them ,Jessica was amazing and very kind,thank you for everything,
5/5
GoogleAmazing experience with 1st Call! Jessica went above and beyond, making the entire process seamless and stress-free. Her communication was outstanding - keeping us informed every step of the way. We can't recommend Jessica and 1st Call highly enough for their incredible service!
5/5
GoogleI've recent moved into a rental property and found the whole process very straightforward and easy - I dealt with Ben from the initial request to view the property right up until getting the keys and he was very friendly, professional and approachable throughout. I'm now settling in nicely and have been made clearly aware what to do and who to go to if there is ever an issue. Thoroughly recommend 1st Call!
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1st Call Sales and Lettings's Southend-On-Sea office has 254 reviews across two platforms: 244 on Google, 10 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
1st Call Sales and Lettings is rated 4.7 out of 5 across all 254 reviews, and 4.7 out of 5 on Google from 244 reviews, checked 9 October 2026.
1st Call Sales and Lettings, 193 Woodgrange Drive, Southend-On-Sea SS1 2SG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.