5/5
GoogleJack made the whole process of buying our first home so easy and kept us informed throughout which was great. He couldn’t have done more for us.
Agent replied
Thanks Alex, I'll pass on your review to Jack. Very much appreciated, Mark
Trusted Agent profile · Southampton, Hampshire
Verified
Mann Southampton reviews
★★★★★
104 reviews across 1 platform
15 Locks Heath Centre, Centre Way, Locks Heath, Southampton, Hampshire, SO31 6DX
Part of Mann, see every office.
Mann's office in Southampton, Hampshire, at 15 Locks Heath Centre, is rated 4.5 out of 5 across 104 reviews on 1 platform, including 104 Google reviews rated 4.5.
Reviews
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
Google5/5
GoogleHighly recommend Jack at Mann Estate Agent in Totton. He’s been professional and very proactive throughout the whole process.PositiveProfessionalism
Agent replied · 21 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleWe bought our property through Mann & Co in Totton and the service was excellent, especially from Jack. They kept in contact throughout the process without bombarding us and provided advice whenever we needed and helped to chase any enquiries through to conclusion. If you’re looking to buy or sell a property in Totton or the surrounding area I would highly recommend them!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery good agency if you are searching for a new home. From the very beginning, the team was incredibly responsive, professional, and genuinely attentive to my needs. They took the time to understand exactly what I was looking for and … More
5/5
GoogleHighly recommend Jack at Mann Estate Agent in Totton. He’s been professional and very proactive throughout the whole process.
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleJack has been so professional from start to finish. We have had a few issues but he's always helped us!! Thank you
Agent replied
Thank you for your wonderful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott
5/5
GoogleWe were very impressed with the service at mann Estate agents. We sold are house and purchased another with them. Josh Sandra and Chris are very professional at what they do and very polite. We would highly recommend them to anyone.
4/5
GoogleChris, Megan and the team at Mann&co do a very professional and thorough job and I would heartily recommend them
Agent replied
Thank you Tony for the great review, i am pleased to read that the team were able to conduct a thorough job. However if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk Kind Regards, Sarah
5/5
GoogleRecent new tenancy was handled by Rose. Very professional, friendly, good communications and most importantly got things done quickly.
Agent replied · 21 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMany thanks to Rose for the ownership and professionalism demonstrated in sourcing and handing over to my new tenants.
1/5
GoogleDreadful experience as a buyer.
Agent replied · 25 October 2024
Hello E J, I'm sorry to hear about your experience as a buyer. Please reach out to us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
5/5
GoogleFrom day one, Jack and Chris from MannCo have been above and beyond in every aspect of not only the showing and final sale. Very proactive and professional service. Exactly what I was hoping for. Thank you so much .PositiveResponsiveness, Quality, Professionalism
Agent replied · 21 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleMassive thanks to Mann. The work they done for us over the last couple of months has be astounding. We cannot thank them enough. Fantastic team. Wiltshire family
Agent replied · 30 July 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleRude and arrogant like I've never seen before. Dreadful customer service and the agent we met was a pathological liar. Avoid these fundamentally dishonest people, like the plague. There are much better and honest agents (NOT including Mann's) You have been warned.
Agent replied
Please contact us via review@countrywide.co.uk so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
1/5
GoogleRude and arrogant like I've never seen before. Dreadful customer service and the agent we met was a pathological liar. Avoid these fundamentally dishonest people, like the plague. There are much better and honest agents (NOT including Mann's) You have been warned.
Agent replied
Please contact us via review@countrywide.co.uk so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
2/5
GoogleWent for a viewing and despite matching all the criteria and earning 35 grand a year.potential clients are paraded in front of clearly snobby landlord and had the cheek to say we have made his shortlist ha ha keep the house sir
Agent replied
Hi Aaron, I am sorry this has been your experience. If you would like to discus this matter further, please feel free to contact us directly at review@countrywide.co.uk. Kind regards, Scott.
5/5
GoogleAn excellent service throughout the whole process. Very professional and responsive. Very respectful at a difficult time while selling mum’s house, can highly recommend their servicePositiveResponsiveness, Professionalism
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
GoogleUseless.unprofessional,worst estate agent ever used!! Why pay rip off estate agents fees when you can use purple bricks or other companies for a fraction of the costs...Plus the service from other cheaper companies is far better. I wouldnt recommend mann&co to anyone.
Agent replied · 12 November 2024
Hi A.J. Thank you for taking the time to leave us your feedback. I am sorry you feel this way and I would like to assure you that customer service is very important to us. As such I would like to invite you to provide us with further details of your experience so that learn from any further feedback you may wish to give. You can contact us at review@countrywide.co.uk. Kind regards, Scott.
1/5
GoogleUseless.unprofessional,worst estate agent ever used!! Why pay rip off estate agents fees when you can use purple bricks or other companies for a fraction of the costs...Plus the service from other cheaper companies is far better. I wouldnt recommend mann&co to anyone.
Agent replied
Hi A.J. Thank you for taking the time to leave us your feedback. I am sorry you feel this way and I would like to assure you that customer service is very important to us. As such I would like to invite you to provide us with further details of your experience so that learn from any further feedback you may wish to give. You can contact us at review@countrywide.co.uk. Kind regards, Scott.
5/5
GoogleA big Thank You to the Lettings Team for finding me a brilliant Tenant for my Rental Property. I cannot fault the service of Megan, she kept us fully informed throughout the full process. 10/10
Agent replied
Hi Robert, Thank you for this great 5 star reviews. I will share this with the entire team at the branch. Please accept our best wishes. Kind Regards, Sarah
5/5
GoogleBonnie and the lettings team are very helpful and knowledgeable. Bonnie especially went out of her way to assist me, always getting back to me promptly and going the "extra mile".
Agent replied
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*review. Kind regards, Donna.
5/5
GoogleBonnie and Steve are great highly recommend Mann, they really helped make our move as smooth as possible they really went that extra mile. Thank you!!
Agent replied
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
4/5
GoogleMany thanks to the Team and specially to Rose who assisted me in renting a beautiful flat. She is very friendly, helpful and available for any questions or issues I have.
1/5
GoogleDifficult to deal with and unprofessional
Agent replied
Hi Nicki, I'm sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to go through any of the issues you have raised in more detail please email me at review@countrywide.co.uk. Kind Regards.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Mann Southampton
How many reviews does Mann Southampton have?
Mann's Southampton office has 104 reviews across 1 platform: 104 on Google.
What is Mann Southampton's rating?
Mann Southampton is rated 4.5 out of 5 across all 104 reviews, and 4.5 out of 5 on Google from 104 reviews.
Where is Mann's Southampton office?
Mann Southampton, 15 Locks Heath Centre, Centre Way, Locks Heath, Southampton, Hampshire, SO31 6DX.
